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Illusion Boutique Hotel by Xperience Hotels

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Traveler (657)
Room & Suite (385)
Pool & Beach (238)
Overview
Calle 8 Norte entre 5a Avenida y Playa, Playa del Carmen 77710 Mexico See on map
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
3.5 Star accommodation
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Rooms
Oct 28Oct 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,804)
Filter reviews
856 results
Traveler rating
496
249
61
33
17
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LanguageEnglish
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496
249
61
33
17
Show reviews that mention
All reviews rooftop pool balcony room perfect location top floor fifth avenue hotel is great small pool rooms are large air conditioner ferry to cozumel ocean view king bed our honeymoon beach saul mexico calle
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1 - 5 of 856 reviews
Reviewed 4 days ago via mobile

Very close of everithig, beach, 5th avenue,super market, the staff always helpfull Edgar at frondesk whit his amazing smile always he help us whit everything we ask, also Rosanna and Claudia they was very kind, and Richy too, definitly ww will come back next yearMore

1  Thank Rosa M
Response from XperienceHR, Hotel Manager at Illusion Boutique Hotel by Xperience HotelsResponded yesterday

Dear Ambassador Rosa, We miss you so much!!! You are now part of this family and of our Loyal Ambassadors (Guest), we really enjoy your time here. We love to meet you and I hope you can come back soon. If you like Illusion Boutique...More

Reviewed 4 days ago

Location is the best in Playa, staff makes a huge difference making you feel like home, from now this will be my choice to stay at Playa or even Cancun, can't wait to get back and enjoy the service, congrats.More

Review collected in partnership with this hotel
1  Thank Hugo F
Response from XperienceHR, Hotel Manager at Illusion Boutique Hotel by Xperience HotelsResponded yesterday

Dear Ambassador Hugo F, Wow! The titlle of your comment really makes me smile, we want to be recognized for that our outstanding service. Thank you for be part of us and make this possible. When are you coming back? Holbox Dream is waiting for...More

Reviewed 6 days ago via mobile

We were at the Illusion Boutique for a few nights prior to going to a resort. We couldn’t have asked for a nicer stay. The staff is very attentive and will do anything to help you. We arrived before our rooms were ready so they...More

Thank travelingal0702
Reviewed 1 week ago via mobile

Coming back to Greece from a 6night stay in your Hotel which made our hobeymoon ideal; met all our expectations and left us with a smile in our face and soo many memories to remember for a lifetime! Thanks to the professionalism of the staff...More

2  Thank AMarilita
Response from XperienceHR, Hotel Manager at Illusion Boutique Hotel by Xperience HotelsResponded 6 days ago

Dear embajador Amarilita, First of all, we would like to take the chance to thank you so much for your comments, moreover for taking the time in sharing your experience at our hotel during your last trip to Playa del Carmen. It is delightful to...More

Reviewed 1 week ago via mobile

The staff are super friendly and everything it super close from the hotel it on 8th and 5 avenue my wife and I are going back next vacation thank you to all the staff thank you y gracia a todos los empleados del hotel y...More

1  Thank Javier T
Response from XperienceHR, Front Desk Supervisor at Illusion Boutique Hotel by Xperience HotelsResponded 6 days ago

Dear Ambasador Javier, We love reading you really spend a great time with us! It was really nice to have you home and to offer you our infinity hospitality , and we are glad to be able to transmit to our ambasador this happiness we...More

View more reviews
About
Description
The Illusion Boutique Hotel by Xperience Hotels is a small hotel with great personalized service and attention to details. A perfect blend of elegance and tropical freshness with a fusion of Asian/Italian More decor and architectural style. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Adult pool
Air Conditioning
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Beachfront
Room Service
Free Parking
Spa
Breakfast included
Fitness Center with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
Room types
Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
Room types
Suites, Non-Smoking Rooms
Number of rooms
45
Price range
$57 - $268 (Based on Average Rates for a Standard Room)
Also Known As
Illusion Boutique Hotel By Xperience Playa Del Carmen
,
Hotel Illusion Boutique
,
Illusion Boutique Playa Del Carmen
,
Illusion Boutique Hotel By Xperience Hotels Riviera Maya/Playa Del Carmen, Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
Room types
Suites, Non-Smoking Rooms
Number of rooms
45
Price range
$57 - $268 (Based on Average Rates for a Standard Room)
Also Known As
Illusion Boutique Hotel By Xperience Playa Del Carmen
,
Hotel Illusion Boutique
,
Illusion Boutique Playa Del Carmen
,
Illusion Boutique Hotel By Xperience Hotels Riviera Maya/Playa Del Carmen, Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Photos
Traveler (657)
Room & Suite (385)
Pool & Beach (238)
Dining (101)
Amenities (33)
Family and Play Areas (8)
Nearby
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Questions & Answers
Ask a question
irelandladyluck
March 6, 2018|
AnswerShow all 3 answers
Response from XperienceHR | Property representative |
Dear Ms. Irelandladyluck, We apologize for the delay in our response, we have some inactive emails that could not permitted to get in touch with us. How can we help you? Please let us know so we can give you a response as... More
1
Vote
Google Translation
lambracht
February 8, 2018|
AnswerShow all 2 answers
Response from Aurora P | Reviewed this property |
We didn't rent a car. We took a direct bus from Cancun Airport to Playa. Easy, Safe & Cheap. Everything is walking distance, including the ferry to Cozumel.
0
Votes
Bonvoyage516
October 19, 2017|
Answer
Response from Xperience H | Property representative |
Dear, First of all , sorry for my late reply , regarding your question , we do have a suite called Prestige Suite : 730 sqft suit one bedroom with a king size bed spacious terrace with a pool only a few steps away, and at... More
0
Votes
Google Translation
Room Tips
"Deluxe room-Partial Ocean View, prestige suite-pool access"
rosieer0314
Sep 7, 2018
Read review
"We stayed in one of the Vision Cabana rooms, right next to the pool and with sea views."
eogcrawford
Sep 5, 2018
Read review
"Best rooms are on the 4th floor, surrounding the plunge pool."
KoenM218
Aug 26, 2018
Read review
"The room with ocean view is great."
Yeonna
Aug 23, 2018
Read review
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