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The Royal Playa del Carmen

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The Royal Playa del Carmen
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13,542 Reviews from our TripAdvisor Community

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Showing 11,591: English reviews
Knaresborough, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

Had a wonderful relaxation massage with Samuel today, totally chilled out, felt very welcoming when we arrived, would recommend any of the spa treatments, very relaxing and worth a visit. My daughters had a different treatment and loved it also.

Helpful?
Thank LUFC344
Scarsdale
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Large resort, over 500 rooms/suites. About 45 minute drive from airport. Clean room, restaurants, and grounds. Friendly staff, very helpful but need to be patient when many guests arrive at once who need assistance/attention. Ocean not beautiful like Cancun but large pool areas where most guests congregate from morning till evening. Need to secure lounge chairs early, especially if umbrella... More 

Helpful?
1 Thank Lori B
Newington, Connecticut
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

A little background: We have been to the Royal 8 times since 2013. Clearly, we love it. This trip was for 10 days and we had our wedding there. We are both in our 30's. Regarding the wedding: -Our wedding planner was Charon and I cannot recommend her highly enough! For months ahead of time she answered each email promptly,... More 

Helpful?
7 Thank Beach84Bum
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

My friends and I had the time of our lives! Every thing about The Royal was spectacular. We fell in love with all of the staff (Kenny, Victor, Allen, Natalia, Allen, & Moto) and looked forward to the fun events they have planned for everybody. Didn't want to leave but we can't wait to go back!!

Helpful?
Thank Morgan D
Level Contributor
2 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

We just came back from our Honeymoon, stayed at Royal Playa del Carmen. Rooms are awesome, clean and romantic. Literally you can get there with only your flip flops and swim suit... You'll be set. Food is great made with high quality standards. They have an all inclusive room service which is fabulous. You can order 24 hours. Every day... More 

Helpful?
Thank Beatriz M
Dayton, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We have been to many resorts the Royal tops them all. We have been to the Royal 6 times now and will continue going. Each day I wen to spinning class with Regina G. she was fantastic. Everyone at the resort actually goes out of their way to make our experience there unbelievable.

Helpful?
1 Thank 7200Mike
Smithtown, New York
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

We visited The Royal on a annual girls trip, never had been to Playa Del Carmen and we absolutely loved it! I am retired from the hotel business and have been to many resorts , I was impressed with the fact that for an all inclusive the food was very good, room service quick and great presentation , the staff... More 

Helpful?
3 Thank Michelle C
Chicago, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

We returned from The Royal (about a month ago), and could not have asked for a better stay-beautful, clean, extremely friendly and helpful staff, great entertainment, and so much more! We decided over the last year to have a destination wedding and chose The Royal because of how beautiful the resort is and how friendly and helpful everyone is here.... More 

Helpful?
2 Thank hhalfmann
New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We returned for another spectacular week of relaxation at this fabulous resort. It was our 3rd stay at The Royal and we had a great time! Excellent service from the moment we drove in till we drove out days later. The food was delicious as always and we gained a few pounds. The staff is very friendly and helpful. It's... More 

Helpful?
2 Thank Snowwhite_NY
Lynn D, Gerente at The Royal Playa del Carmen, responded to this review

Dear Snowwhite_NY, Thank you so much for your fantastic review! We are very happy to hear that it was a great experience for you, Thank you for choosing us to spend your Anniversary. We hope that you come back and enjoy once again of all our services! More 

Wilmington, Delaware
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I visited in May 2016. First time at an all inclusive. We will be back! Service, staff, accommodations first class all the way. Fantastic choice of restaurants and the food is gourmet quality. Only complaint is there are not enough lounge chairs. People were reserving them at 5:00am!!

Helpful?
3 Thank Susank0583
Lynn D, Gerente at The Royal Playa del Carmen, responded to this review

Dear Susank0583, On behalf of THE ROYAL Playa del Carmen staff and myself we want to take this opportunity to thank you from the bottom of our hearts for such a positive review. We are very happy to hear that it was a great experience for you. Thank you again for your great review and we hope that you come... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
Official Description (provided by the hotel)
Along the powdery white sands of the Caribbean, The Royal welcomes guests to a world of all-inclusive luxuries exclusively for adults. Situated on the Riviera Maya just steps from Playa del Carmen's famous Fifth Avenue, the AAA Four-Diamond resort boasts all-suite accommodations with private balconies and spectacular views, plus special options such as swim-up suites and beachfront walkouts. From beach butlers to romance concierges, the attentive staff provides genuine hospitality at every turn as guests enjoy the luxurious spa, exquisite cuisine, natural beauty, and many other delights of The Royal. ... more   less 

Additional Information about The Royal Playa del Carmen

Address: Constituyentes Avenue #2, Playa del Carmen 77780, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $254 - $628 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Royal Playa del Carmen 4.5*
Number of rooms: 513
Reservation Options:
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Also Known As:
The Royal Playa Del Carmen Hotel Playa Del Carmen
Royal Hotel Playa Del Carmen
Royal Porto Real
Royal Playa De Carmen
The Royal Playa Del Carmen Riviera Maya, Mexico
Hotel Style:
#6 Romantic Hotel in Playa del Carmen
#8 Family Hotel in Playa del Carmen
#10 Top resorts Hotel in Playa del Carmen
#12 Spa Hotel in Playa del Carmen
#13 Luxury Hotel in Playa del Carmen
#14 On the Beach Hotel in Playa del Carmen
#15 Business Hotel in Playa del Carmen
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