Lovely location and great property. Most rooms are in the jungle with a bit of a walk to the beach. Many pool areas. The cost of meals in the resort restaurants is on the high side and the quality is average (but not excellent given the cost). The staff are very friendly and poli…
Our stay at the Grand Bliss was absolutely lovely. The highlight were the friendly faces and great variety of activities the Joy Squad provided us. From poker to sangria making, Noé, Dante, André’s, Salvador and Alexei took care of us and made our trip one to remember! ¡Gracias!
We took a family trip to celebrate our mother’s 70th bday.. so naturally we wanted to preserve it with photos. CLARA BACA was amazing setting us up with what we need for our appointment ....ELIAS CHAN took so many beautiful pics and was able to work with my temperamental little …
This resort is spectacular. The staff is cheerful and helpful. The restaurants are abundant and all have delicious food. Pools of all shapes and sizes are everywhere. Last but definitely not least, the rooms are exquisite.
There were several incidents during our arrival with our guests that embarrassed us. We constantly brag up Vidanta to all our friends and this was extremely disturbing to us.Dropping guests off at other than lobbies late at night should not be part of your welcoming process. The…
"If rooms are left unattended for a period of time change out the bedding prior to guests arrival."
"Wear comfortable shoes for walking. The trams are great too. Look for wildlife like Coati, Iguanas, Alligators, birds galore."
"yes we left a room tip. Service for cleaning etc was two times a day."
"Pick a higher floor. We were on the bottom floor and it was very damp in the halls and even in our room with the air conditioning on."
"Ask to be in building 1 or 2 to be closer to the shuttle."