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The Grand Bliss Riviera Maya

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247 Reviews from our TripAdvisor Community

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Showing 211: English reviews
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Hampton, New Hampshire
Reviewed 2 days ago NEW

PRO's - large rooms with balcony's, very clean, and very reasonably priced Food & Beverage. CON's - the resort is huge with wooden walkways or you can wait for trams (large golf carts). We never waited very long for a tram and normally walked, but it took 4-5 days to figure out which tram went where as the signage was...

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1Thank Regina R
Grand Junction, Colorado
Reviewed 1 week ago NEW

We traded our timeshare into The Grand Bliss for the week. The property to so big that it is easy to get lost. When we checked in we were early, but they stored our luggage and we went and got a free drink. We were quickly hit up by a Timeshare guy that said we could have a free breakfast,...

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2Thank jucogjct
Reviewed 1 week ago

We had a great time overall. There is always a challenge upon check in but once we got settled in, we were able to experience all that this resort has to offer. Gina Carmona at the pool club is an excellent example of the great staff at this resort. She is a leader and understands the overall goal of the...

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1Thank Mary P
Reviewed 1 week ago via mobile

This place is very pretty but...if you like to stay in a resort by the beach and love the resort feel than this is not for you! It has wooden walkways everywhere and golf cart/trams that take you from your hotel to the restaurants and beaches but they don't take you directly there ... except for a few places. I...

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4Thank Jade88c
Socialmediamanager1, Manager at The Grand Bliss Riviera Maya, responded to this review

Dear Guest: We greatly appreciate you sharing your feedback with us regarding your previous stay at The Grand Bliss. It is nice to learn you think our property is pretty. However, we are sorry that our service did not live up to your expectations. Rest assured that your comments will be taken into consideration in order to provide our guests...

San Diego, California
Reviewed 2 weeks ago

My husband and I stayed at The Grand Bliss Riviera Maya and had an amazing trip! The staff was wonderful and check-in was a breeze. Our room was very clean and the cleaning staff did a wonderful job for us everyday. We really enjoyed winding through the wood walking paths throughout the property. The food was very good and we...

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Thank Thiscoupletravels
Moses Lake, Washington, United States
Reviewed 2 weeks ago

We are owners of Shell Vacations and exchanged through Interval for this week at the Grand Bliss. First of all, what an amazing property. It's beautiful with a jungle atmosphere. But a good ways from the water. If you can figure out the shuttles and the walkways, you might find the beach you are supposed to be on. You are...

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4Thank Debora H
Socialmediamanager1, Manager at The Grand Bliss Riviera Maya, responded to this review

Dear Guest: We really appreciate the time you have taken to share with us your impression about your stay at The Grand Bliss. We are delighted to learn you enjoyed our food options, our facilities, the accommodations, the pools, grounds and our most of our staff’s service. Everyone works tirelessly - day and night, to make our guests’ visits the...

Reviewed 2 weeks ago via mobile

It's the second time we've been to Vidanta on the Riviera Maya and it won't be our last time! We love the resort and its friendly staff. A huge "Thank you" to Esmeralda L. - receptionist at the Grand Bliss for her kind, prompt & professional customer service, she's one of the loveliest staff at the resort. We like how...

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Thank Mary A
Reviewed 3 weeks ago

Great resort. hotel is beautiful with great service. Check in is a nightmare. Rooms never ready before 5. Most flights arrive before than and you are tired and want your room. Luggage goes to a central place so once you get room you still need to wait for . Very annoying. Do not attend sales pitch. They will call you...

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3Thank LOVETRIPS18
Nanuet, New York, United States
Reviewed 3 weeks ago

The hotel was great, staff was kind, helpful and very polite. The room was clean and spacious, the pools and restaurants were clean and food delicious. The problem with this place is the beach was rocky and even with water shoes you had a hard time maintaining your balance. The beach it self was all right but if you like...

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Thank ginny527
Reviewed 3 weeks ago via mobile

Very nice well kept place... very friendly staff Rooms are Huge and beautiful !!! very important bring a Visa or MasterCard not Discover card. Most places weren't taking anything other then visa and MasterCard. And bring cash for tips. These people are very hard workers and really deserve extra tips.

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2Thank Karen S
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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Babysitting

Additional Information about The Grand Bliss Riviera Maya

Address: Carretera Federal Cancun Km. 48, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Also Known As:
The Grand Bliss Riviera Maya Playa Del Carmen, Mexico
Hotel Style:
#53 Spa Hotel in Playa del Carmen
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Questions & Answers

Here's what travelers have asked, with answers from The Grand Bliss Riviera Maya staff and other travelers.
115 questions
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Questions? Get answers from The Grand Bliss Riviera Maya staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Grand Mayan is the closer property.”
 of 5 bubbles P3774XCmaryp, 1 week ago | Read review
“you have no choice with rooms, good luck with that”
 of 5 bubbles LOVETRIPS18, 3 weeks ago | Read review
“I think all the rooms are quiet.”
 of 5 bubbles dorothy16cats, Jan 18, 2017 | Read review
“Third Floor, Corner Unit, Newest Building”
 of 5 bubbles Debjoy316, Dec 13, 2016 | Read review
“higher floor with a plunge pool”
 of 5 bubbles teamtomer, Dec 2, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question