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Eurostars Hacienda Vista Real

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Eurostars Hacienda Vista Real
Eurostars Hacienda Vista Real
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597 Reviews from our TripAdvisor Community

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Showing 279: English reviews
Reviewed 2 weeks ago via mobile

The hotel itself is beautiful, it is located inside playacar which is a really safe zone it is so safe I felt a little trapped behind 2 gates, it made it very hard +expensive to access public transportation just to get from our hotel to the beach it was 150 pesos one way. The staff are great and friendly but...

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Helpful?
Thank Liz D
Chicago, Illinois
Reviewed 2 weeks ago via mobile

We visit this hotel at least twice a year since we are in love with it. The rooms are extremely comfortable, the staff very friendly. The proximity to 5th avenue is about 10 min by walk. The pools are perfect for the family. We truly recommend it to all our friends and family!

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Thank gabytorruco83
Atlanta, Georgia
Reviewed 3 weeks ago

Located at Playa Del Carmen in a private condominum with the impressive Mayakoba golf club at your room patio, private security, excellent spa and kind staff. About 50 minutes drive from Cancun International Airport, this Mexican hacienda style resort offers an exquisite architecture and decoration characteristic of Yucatan Mexico and is surrounded by tropical gardens and small lakes. With 77...

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1Thank Eupms
Granada, Spain
Reviewed December 11, 2016 via mobile

Stayed in this hotel for a week. It's very nice but as it's just been taken over it does need some repair work done on some of the rooms. We were first put into a small room with no view and no internet so we asked if there was any chance of a different room. The staff were really helpful...

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Thank pip502
Belgrade, Serbia
Reviewed December 1, 2016 via mobile

This is a nice property that was probably initally envisioned as some sort of a country club. Now, it's a bit run down but still nice. It's quite big and nicely situated. The thing I liked the most is that there are a lot of tiny animals living on the property such as coatis, agoutis, birds, turtles,...It's really like some...

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Thank Lis1012
Reviewed November 23, 2016 via mobile

The hotel is inside playacar which is a very well secure complex. 2 lots of security check points to through. It's a Nice place, decent pool with bat next to the pool. Only open currently 12-3. Had some trouble caused by booking.com and the description of room was not obvious. But the staff went to the next level to sort...

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Thank Stuart T
Reviewed September 14, 2016 via mobile

Hotel was very traditional Mexico feel it was clean an comfortable. Breackfast was free an nice an staff very helpful about a 20 min walk to the beach along the gold course but an enjoyable walk the area was very safe an not to far away frm the xcaret park enjoyed the stay

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Thank Nerida B
A TripAdvisor Member
Level Contributor
1 review
5 helpful votes
Reviewed July 3, 2016 via mobile

I was extremely disappointed in this hotel. My husband and I have not seen each other in six months. I booked the suite requesting a king bed. When we got to the room there were two matrimonial beds which are like a double bed. I requested a king bed because my husband is a large size man. They could not...

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5Thank A TripAdvisor Member
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Reviewed June 13, 2016

A really beautiful hotel that we visited for 4 nights in April 2016. This was outside peak periods, so we were able to book one of the hotel's massive 'Royal' two-bedroom suites overlooking the pool for a good rate. The kids loved the balconies, pool and turtles by the lake, and we all enjoyed the very good buffet breakfasts with...

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Thank Andy G
Aberdeen, United Kingdom
Reviewed June 6, 2016

We stayed at the hotel for 7 nights in June 2016. We had booked the deluxe studio and upon arrival we were taken to our room, which however, although wonderful inside, it had small windows, no veranda, no views and was dark. We went to the reception to ask if it was possible to change the room. Daniel Mora, our...

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Thank marianna812015
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Spa
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Indulge yourself in breathtaking villas. Experience a vacation like no other where paradise is not a destination, but your vacation lifestyle. Set a precedent for your vacations with Hacienda Vista Real. It has 73 luxurious villas with an incomparable view of the amazing golf course All villas in this hotel are finely furnished and decorated. Each villa offers a fully equipped kitchen, Jacuzzi, central air conditioning, satellite TV and telephone. Finishing details tastefully combine wood, marble and granite, creating an irresistible atmosphere of tranquility and comfort. ... more   less 

Additional Information about Eurostars Hacienda Vista Real

Address: Villas Pakal Paseo Chichen Itza Ret. 3 Lotes 12 y 13, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $78 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Eurostars Hacienda Vista Real 3.5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Eurostars Hacienda Vista Real Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#59 Spa Hotel in Playa del Carmen
#92 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travelers have asked, with answers from Eurostars Hacienda Vista Real staff and other travelers.
14 questions
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Questions? Get answers from Eurostars Hacienda Vista Real staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Suggested rooms kitchen, living room, balcony,overlooking the golf course, ground level. A mosquito-free environment is advised.”
 of 5 bubbles Eupms, 3 weeks ago | Read review
“Royal suites are enormous with multiple balconies overlooking the lake and pool.”
 of 5 bubbles 342andyg, Jun 13, 2016 | Read review
“Deluxe studio was spacious, pick room with pool view, or at least a veranda”
 of 5 bubbles marianna812015, Jun 6, 2016 | Read review
“back rooms have lake view”
 of 5 bubbles 449kimberlyp, Feb 18, 2016 | Read review
“I had room 109-1, ground floor, had an adjoining room and could hear the neighbours. Didn't have a balcony or view, it was still nice.”
 of 5 bubbles MissAussieAnne, Jan 26, 2016 | Read review
5 of 5
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