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Eurostars Hacienda Vista Real

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Eurostars Hacienda Vista Real
Eurostars Hacienda Vista Real
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578 Reviews from our TripAdvisor Community

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Showing 273: English reviews
Level Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Hotel was very traditional Mexico feel it was clean an comfortable. Breackfast was free an nice an staff very helpful about a 20 min walk to the beach along the gold course but an enjoyable walk the area was very safe an not to far away frm the xcaret park enjoyed the stay

Helpful?
Thank Nerida B
A TripAdvisor Member
2 of 5 stars Reviewed July 3, 2016 via mobile

I was extremely disappointed in this hotel. My husband and I have not seen each other in six months. I booked the suite requesting a king bed. When we got to the room there were two matrimonial beds which are like a double bed. I requested a king bed because my husband is a large size man. They could not... More 

Helpful?
2 Thank A TripAdvisor Member
.
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 13, 2016

A really beautiful hotel that we visited for 4 nights in April 2016. This was outside peak periods, so we were able to book one of the hotel's massive 'Royal' two-bedroom suites overlooking the pool for a good rate. The kids loved the balconies, pool and turtles by the lake, and we all enjoyed the very good buffet breakfasts with... More 

Helpful?
Thank Andy G
Aberdeen, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed June 6, 2016

We stayed at the hotel for 7 nights in June 2016. We had booked the deluxe studio and upon arrival we were taken to our room, which however, although wonderful inside, it had small windows, no veranda, no views and was dark. We went to the reception to ask if it was possible to change the room. Daniel Mora, our... More 

Helpful?
Thank marianna812015
Durham, New Hampshire, United States
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 5, 2016

Stayed one night on root to another location. Quiet, lovely setting. Enjoyed the breakfast buffet included in the price. It's a bit far from the beach but the pool and landscaping was great. Set on a golf course so most people seemed to be there for the golf. Air conditioning was great after a long day of touring ruins!

Helpful?
1 Thank Diana D
Kent, Ohio
Level Contributor
3 reviews
5 of 5 stars Reviewed April 29, 2016

This was the first reservation that we made for this hotel. The room is quiet and wonderful, we do not need anything else. The staff is very kind and helpful to find restaurants, taxis and so on. The breakfast was so good, they prepare good meals, they have fruits bar, yogurt, eggs, pancakes and so on, you can enjoy this... More 

Helpful?
Thank mcantulop81
Schaumburg, Illinois
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed April 17, 2016 via mobile

This was our fourth visit to this hotel. We noticed huge improvements since last year under the direction of the young, forward thinking, manager Daniel. The staff is mostly new to the hotel - Daniel keeping the best of the former staff. The motto seems to be " be proactive". Each morning during the very nice Buffett breakfast, Daniel or... More 

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Thank Roxanne65
London, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 13, 2016

Very friendly staff who was always willing to help and answer questions. Everything was always kept clean, and they had a large variety of food for their breakfast. Free wifi and the beds were comfortable. It's walking distance from the downtown Playa del Carmen, but also far enough away to not hear all the noise - nice and relaxing. I... More 

Helpful?
Thank screenname161
Guatemala City, Guatemala
Level Contributor
77 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed March 21, 2016

We made reservations for 5 adults and a toddler. Overall good price but everytime we had a complaint regarding the bathroom smelling bad, or the Wifi not working they had a lot of excuses and solved nothing. During the 4 days we were there the Wifi worked only for a couple hours. Breakfast was included and it was good. On... More 

Helpful?
Thank Mela B
Dallas/Ft Worth, Texas
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed March 13, 2016

But this is not a destination. Breakfast is great but they only serve lunch, not dinner. No worries, Playa is 15 minute walk away. Rent a bike or swim in pool, hot tub not working. Anything else you must take cab or your rental car. Minor faucet problem was fixed in minutes !! We would stay here again.

Helpful?
Thank FletcherDDSC
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Breakfast
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Indulge yourself in breathtaking villas. Experience a vacation like no other where paradise is not a destination, but your vacation lifestyle. Set a precedent for your vacations with Hacienda Vista Real. It has 73 luxurious villas with an incomparable view of the amazing golf course All villas in this hotel are finely furnished and decorated. Each villa offers a fully equipped kitchen, Jacuzzi, central air conditioning, satellite TV and telephone. Finishing details tastefully combine wood, marble and granite, creating an irresistible atmosphere of tranquility and comfort. ... more   less 

Additional Information about Eurostars Hacienda Vista Real

Address: Villas Pakal Paseo Chichen Itza Ret. 3 Lotes 12 y 13, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $59 - $350 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Eurostars Hacienda Vista Real 3.5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Eurostars Hacienda Vista Real Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#56 Spa Hotel in Playa del Carmen
#92 Romantic Hotel in Playa del Carmen
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