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Hotel Hacienda del Caribe

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Hotel Hacienda del Caribe
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251 Reviews from our TripAdvisor Community

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Showing 123: English reviews
Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

It is 5 min from the beach and close to many shops and restaurants. As far as location goes, it's as good as you can get. Its very safe and people are always walking around at night. The room is good but it lacks a refrigerator. Room service isnt very polite and you will have to beg for fresh towels.... More 

Helpful?
Thank guitarzilla
Paulina M, Director de Relaciones Públicas at Hotel Hacienda del Caribe, responded to this review

Hello Thank you for your comments Serving you is a privilege! More 

Level Contributor
7 reviews
7 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

Very central and fairly small place, but all very concrete and no charm. Painted in an old farmhouse style, but getting there at all. Noisy as the swimming pool sounds reflected nicely against hard concrete walls. Service pretty good, nut don't try to make a reservation at the front desk....

Helpful?
Thank Jaap V
Paulina M, Director de Relaciones Públicas at Hotel Hacienda del Caribe, responded to this review

Hello Thank you for your comments Serving you is a privilege! More 

Del Rio, Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 10, 2016

Quaint and very nice, not a luxury hotel but had everything we needed and had an amazing staff!! From reception to housekeeping, everyone was friendly and very accommodating. Located near 5th Avenue, we were about 2 blocks from the beach and surrounded by local people and an abundance of tourists, but it was a great experience!!! Restaurants, shopping, dive shops,... More 

Helpful?
1 Thank mjenks222
Paulina M, Director de Relaciones Públicas at Hotel Hacienda del Caribe, responded to this review

Hola Thank you so much for your comments, We look forward to host you next vacations Serving you is a privilege! More 

Central Coast California
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 5, 2016

This is hands down the best hotel to stay at in Playa if your the type to be out doing activities all day. We have stayed here twice already and this time was even better. Their prices are cheap and the rooms are decently clean. We chose this place first and foremost because of the location, literally half a block... More 

Helpful?
1 Thank melchorm
Paulina M, Director de Relaciones Públicas at Hotel Hacienda del Caribe, responded to this review

Hello Thank you for your comments We look forward to host you!!! Serving you is a privilege! More 

Austin, Texas
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 26, 2016

A lovely little boutique hotel with very low rates in an excellent location. While repairs could be kept up better (rusty toilet chain kept falling off, very leaky a/c, cracked glass in bathroom window that wouldn't quite close), the cleaning service in the entire facility was sparkling at all times. There is a bar and restaurant on the premises (Mr.... More 

Helpful?
1 Thank choulipatches
Paulina M, Director de Relaciones Públicas at Hotel Hacienda del Caribe, responded to this review

Hello Thank you so much for comments, we hope in your next visit to riviera Maya come and joins us , here in your home away from home. We look forward to see you ! Serving you is a privilege! More 

Randwick, Australia
Level Contributor
45 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed May 6, 2016

Husband and wife team Centrally located and walking distance to the hub of all activity. A beautiful hotel, but sadly all this is marred by the inefficiency of staff or lack of it. The room itself is large and spacious and as we specifically asked to be 'away' from the main street where the noise was- our request was meet-... More 

Helpful?
Thank lmhomes1
Paulina M, Director de Relaciones Públicas at Hotel Hacienda del Caribe, responded to this review

Hello Thank you for your comments. More 

Tampa, Florida
Level Contributor
59 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 177 helpful votes
3 of 5 stars Reviewed May 4, 2016

We paid the equivalent of $36 per night to stay in this room with one king size bed, so we really can't complain too much. Overall, we had a great stay at this hotel. Pros: -The Location! Prime spot right in the center of Playa. Right off of 5th Avenue and you are literally right around the corner from the... More 

Helpful?
Thank Eric M
Paulina M, Director de Relaciones Públicas at Hotel Hacienda del Caribe, responded to this review

Hello Eric Thank you so much for your comments, hoping your next visit in riviera Maya come here your home away from home. we look forward to see you ! Serving you is a privilege! More 

Carbondale, Colorado
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 23, 2016

With forty years of regular travel to Mexico and having owned two homes in Mexico during that time we have never been treated so rudely and unfairly as we were at this hotel. Just after registering and while checking out the room, my wife just barely touched a vanity mirror in the bathroom that was attached (or not attached in... More 

Helpful?
2 Thank Jim and Kathy D
Paulina M, Director de Relaciones Públicas at Hotel Hacienda del Caribe, responded to this review

Hello Jim and Kathy Thank you so much for your comments. More 

Travelers are raving about these Playa del Carmen hotels

Ottawa, Canada
Level Contributor
50 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed March 6, 2016

We stayed at this hotel for two nights in Dec. 2015. This hotel was just around corner from the bus station which was very convenient. However, we were disappointed that the room was dark and mouldy. We would not stay here again as this hotel doesn't look like the pictures we had seen on website.

Helpful?
1 Thank Hotdog613
Paulina M, Director de Relaciones Públicas at Hotel Hacienda del Caribe, responded to this review

Hello thank you for your comments. May you have a wonderful day. More 

Oliver, Canada
Level Contributor
62 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed March 4, 2016

This place is beautiful the courtyard and plants everywhere and decorated in Mexican motif. Only one block from 5th ave and ADO but totally quiet. The rooms are so well decorated but it is starting to show wear and not enough staff and towels are a premium..never hand towels or facecloths. The staff are all great

Helpful?
Thank Lynn M
Paulina M, Director de Relaciones Públicas at Hotel Hacienda del Caribe, responded to this review

Hello Lynn Thank you so much for your comments about the towels we are taking care , we invite you to visit us again , here, your home away from home. Serving you is a privilege! More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
Room types
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
Official Description (provided by the hotel)
Hotel characterized by a Mexican style created to meet the needs of the traveler who appreciates the best quality, privacy and personalized service in a world full of details with flavored Mexico. Hacienda del Caribe is a small hotel so that each of our 34 rooms have charm and personality. We invite you to discover Hacienda del Caribe where serving you is a privilege! ... more   less 

Additional Information about Hotel Hacienda del Caribe

Address: Calle 2 Norte 141 | Entre 5ta Avenida y Avenida 10, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $45 - $107 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Hacienda del Caribe 2.5*
Number of rooms: 34
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Also Known As:
Hacienda Del Caribe Hotel
Hacienda Del Caribe Playa Carmen
Hotel Hacienda Del Caribe Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#17 Best Value Hotel in Playa del Carmen
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