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Hotel Hacienda del Caribe

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Hotel Hacienda del Caribe
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262 Reviews from our TripAdvisor Community

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Showing 129: English reviews
Philadelphia, Pennsylvania
Reviewed 1 week ago

great location near ado bus station. comfortable bed. The bathroom could have been better, room did not have a window. but, we got this at a good price and we were mostly outside visiting places, so no complains. the staff at the reception spoke english. so, it helped us. they had good offers in restaurants on the 5th avenue.

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Thank arunkumarcitla
Charlotte, North Carolina
Reviewed November 2, 2016

This is a more traditional, classic Mexican style hotel. The rooms could use an upgrade, but everything functions well. The absolute best thing about this hotel is it's location to the main pedestrian street in Playa del Carmen, and easy walk to the beach.

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Helpful?
Thank BuddyinCharlotte2014
Paulina M, Director de Relaciones Públicas at Hotel Hacienda del Caribe, responded to this review

Hello Thank you for your comments, for sure we are going to work in our rooms to upgrade them. Your home away from home.

Reviewed October 27, 2016 via mobile

Extremely noisy!!! We're in room 312 right now and the thud thud thudding from the bar next door keeps us awake until 4:14 AM!! This is our third night here and we might just eat the other two nights and move to another hotel that is quiet .Wifi is weak and intermittent or just goes away and comes back. But,...

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1Thank R Ramey
Paulina M, Director de Relaciones Públicas at Hotel Hacienda del Caribe, responded to this review

Hola Ramey Thank you for your comments

Reviewed October 19, 2016 via mobile

The hotel has a perfect location if you want to enjoy the beach, walk in the 5° avenue and use the ADO bus terminal or the ferry to Cozumel. The staff is very helpful and gices a lot of information about the things you can do during your trip. The price was very good as well!

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Helpful?
Thank Ana Paula S
Paulina M, Director de Relaciones Públicas at Hotel Hacienda del Caribe, responded to this review

Hello Ana Paula Thank you for your comments, please next time don't forget to ask about loyalty prices for our repeat clients. Hacienda del Caribe your home away from home. Serving you is a privilege!

Breckenridge, Colorado
Reviewed September 7, 2016

We have stayed here many times, different times in the year, and ALWAYS have a GREAT EXPERIENCE!!! Staff is friendly, helpful and has a smile on their faces. There is a guard at the gate every nite, and the grounds are exceptionally clean and well groomed. They also have a pool in the beautiful courtyard!Rooms have a safe, free wifi...

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2Thank Gina L
Paulina M, Director de Relaciones Públicas at Hotel Hacienda del Caribe, responded to this review

Hello Gina Thank you so much for your comments. And big thank you for your loyalty. We look forward to see you !

Florida
Reviewed September 3, 2016 via mobile

Four of us stayed here recently so we could get an early bus to the Cancun airport the next day. The rooms are clean and comfortable. The hotel has air conditioning, cable tv, and wireless internet. There is also a small swimming pool for your relaxation. The location is superb. It is a half a block from all the excitement...

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Thank Skig8r
Paulina M, Director de Relaciones Públicas at Hotel Hacienda del Caribe, responded to this review

Hello thank you so much for your comments. We look forward to host you !

Reviewed August 5, 2016 via mobile

It is 5 min from the beach and close to many shops and restaurants. As far as location goes, it's as good as you can get. Its very safe and people are always walking around at night. The room is good but it lacks a refrigerator. Room service isnt very polite and you will have to beg for fresh towels....

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1Thank guitarzilla
Paulina M, Director de Relaciones Públicas at Hotel Hacienda del Caribe, responded to this review

Hello Thank you for your comments Serving you is a privilege!

Reviewed July 31, 2016

Very central and fairly small place, but all very concrete and no charm. Painted in an old farmhouse style, but getting there at all. Noisy as the swimming pool sounds reflected nicely against hard concrete walls. Service pretty good, nut don't try to make a reservation at the front desk....

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Thank Jaap V
Paulina M, Director de Relaciones Públicas at Hotel Hacienda del Caribe, responded to this review

Hello Thank you for your comments Serving you is a privilege!

Del Rio, Texas
Reviewed July 10, 2016

Quaint and very nice, not a luxury hotel but had everything we needed and had an amazing staff!! From reception to housekeeping, everyone was friendly and very accommodating. Located near 5th Avenue, we were about 2 blocks from the beach and surrounded by local people and an abundance of tourists, but it was a great experience!!! Restaurants, shopping, dive shops,...

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1Thank mjenks222
Paulina M, Director de Relaciones Públicas at Hotel Hacienda del Caribe, responded to this review

Hola Thank you so much for your comments, We look forward to host you next vacations Serving you is a privilege!

Central Coast California
Reviewed July 5, 2016

This is hands down the best hotel to stay at in Playa if your the type to be out doing activities all day. We have stayed here twice already and this time was even better. Their prices are cheap and the rooms are decently clean. We chose this place first and foremost because of the location, literally half a block...

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1Thank melchorm
Paulina M, Director de Relaciones Públicas at Hotel Hacienda del Caribe, responded to this review

Hello Thank you for your comments We look forward to host you!!! Serving you is a privilege!

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
Room types
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Airport Transportation
Official Description (provided by the hotel)
Hotel characterized by a Mexican style created to meet the needs of the traveler who appreciates the best quality, privacy and personalized service in a world full of details with flavored Mexico. Hacienda del Caribe is a small hotel so that each of our 34 rooms have charm and personality. We invite you to discover Hacienda del Caribe where serving you is a privilege! ... more   less 

Additional Information about Hotel Hacienda del Caribe

Address: Calle 2 Norte 141 | Entre 5ta Avenida y Avenida 10, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $39 - $108 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Hacienda del Caribe 3*
Number of rooms: 34
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Also Known As:
Hacienda Del Caribe Hotel
Hacienda Del Caribe Playa Carmen
Hotel Hacienda Del Caribe Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#7 Best Value Hotel in Playa del Carmen
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Hacienda del Caribe staff and other travelers.
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Questions? Get answers from Hotel Hacienda del Caribe staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“ask for room with window”
 of 5 bubbles arunkumarcitla, 1 week ago | Read review
“All rooms are nice”
 of 5 bubbles melchorm, Jul 5, 2016 | Read review
“Top floors are quiet, away from the street and restaurant, though the surrounding area and courtyard are rather loud.”
 of 5 bubbles choulipatches, May 26, 2016 | Read review
“Away from the main road”
 of 5 bubbles lmhomes1, May 6, 2016 | Read review
“Go for the room with windows.”
 of 5 bubbles Hotdog613, Mar 6, 2016 | Read review
5 of 5
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