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We Uniq Hotel El Carmen

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Calle 8 Nte. No 876, Playa del Carmen 77710 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (886)
Room & Suite (219)
Pool & Beach (120)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 07/01/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/01/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#44 of 295 hotels in Playa del Carmen
Location
Cleanliness
Service
Value
Travelers' Choice
Full view
Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Infinity pool
Coffee shop
Beach
Adults only
Rooftop terrace
24-hour front desk
Wifi
Rooftop pool
Outdoor pool
Poolside bar
Restaurant
Breakfast available
Breakfast in the room
Rooftop bar
Concierge
Currency exchange
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Safe
Minibar
Flatscreen TV
Hair dryer
Room types
Ocean view
Suites
See more room details
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Business
Languages Spoken
English

Location

Full view
97Great for walkers
Grade: 97 out of 100
247Restaurantswithin 0.3 miles
71Attractionswithin 0.3 miles
797Reviews62Q+A78Room tips
Traveler rating
  • 605
  • 119
  • 32
  • 17
  • 24
Time of year
Traveler type
Language
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Selected filters
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  • English
Popular mentions
Pilar G wrote a review Feb 2021
Lima, Peru3 contributions5 helpful votes
This building now belong to another hotel chain but IKONIK didn't tell us anything (us or to expedia) so when we arrived our payed reservation didn't exist either... Luckly for us expedia moved us to another hotel but we had to spend a few hours on the phone trying to contact them. Terrible!
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Date of stay: January 2021
5 Helpful votes
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Tony V wrote a review Apr 2020
Ottawa, Canada1 contribution4 helpful votes
I stayed at this hotel in February of 2020 and checked out early March (10 days). Overall the hotel was good BUT I was overcharged over 500.00USD on check-in. The hotel claimed local taxes. I check my reservation details once I got settled and realized my reservation had all the local taxes included. The check-in staff admitted their error but had charged my credit card the full amount of the stay event though there was only 24 hour check out notice. The manager assured me I would get a refund yet it has been 6 weeks since I check out. They wanted my personal bank account information to deposit money which sounds suspicious. I paid by Visa, yet they claimed they could not refund my Visa (suspicious). I gave them my e-transfer e-mail and direct deposit account. Nothing...The manager has gone quite BEWARE AND DOUBLE CHECK YOUR INVOICE CONCERNING LOCAL TAXES CLAIM BEFORE CHECKING IN, YOU WILL NOT BE REFUNDED IF THE HOTEL IS IN ERROR
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Date of stay: February 2020
Rooms
Service
Sleep Quality
4 Helpful votes
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Dean S wrote a review Mar 2020
Anchorage, Alaska13 contributions17 helpful votes
Wasn't sure what to expect but the pictures looked cool. When I arrived, It looked just like the pictures! The room was nice and clean and the bed was comfortable. A small disappointment was the "partial ocean view". It was mostly blocked by the funky facade on the front of the building. The rooftop pool/deck is nice but small and has an amazing view. It was awesome to have breakfast right on the beach. The location is perfect if you want to wander on 5th avenue. What really stood out for me was the staff. I wish I could remember everyones name but everybody I came in contact with was friendly, cheerful and helpful. A special shout out to CARMEN and ELI. Their cheerful smiles made each day special and made it hard for me to leave. I will go back again one day!
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Date of stay: March 2020
Location
Cleanliness
Service
2 Helpful votes
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4-TAY wrote a review Mar 2020
Carmel, Indiana7 contributions3 helpful votes
+1
Eli,Sandra, Malcom brualio, Carmen, Dani Ivan were absolutely fantastic. The service was outstanding and the Food was wonderful. The entire team here is the best I’ve seen in Mexico!!!!!! I highly recommend staying here if you want to be close the beach and also close to 5th Ave.
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Date of stay: March 2020Trip type: Traveled as a couple
1 Helpful vote
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darag_p wrote a review Mar 2020
Debrecen, Hungary1 contribution3 helpful votes
8 of us we stayed in the hotel between the 13th of february 'till the 19th. We reserved four rooms. They charged me (pre authoriziation) with 550 Usd (ok it was written, the price of the firsth night for four rooms). I had to pay immediately the price of our whole stay (the card reader didnt work...)! After we checked out i came home, but still no refund of the pre charged money !!! I called them, wrote couple of e-mails, but still nothing!!! The hotel itself is not bad, but during the breakfast the waiters are always forgot something, brought a wrong one etc. The beachfront is dirty with small private beach, so we spent most of our time in the V. floor at the deck bar (expensive !!!)
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Date of stay: February 2020
Cleanliness
Service
Sleep Quality
3 Helpful votes
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PRICE RANGE
$148 - $301 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
alhambra playa del carmen
FORMERLY KNOWN AS
Ikonik The Carmen Hotel
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
37
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Frequently Asked Questions about We Uniq Hotel El Carmen
Which popular attractions are close to We Uniq Hotel El Carmen?
Nearby attractions include Quinta Avenida (0.1 miles), Playacrawl (0.1 miles), and 3D Museum of Wonders (0.2 miles).
What are some of the property amenities at We Uniq Hotel El Carmen?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at We Uniq Hotel El Carmen?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at We Uniq Hotel El Carmen?
Guests can enjoy a rooftop bar, an on-site restaurant, and a poolside bar during their stay.
Is parking available at We Uniq Hotel El Carmen?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to We Uniq Hotel El Carmen?
Conveniently located restaurants include Nørdic, Harry's, and Zitla.
Are there opportunities to exercise at We Uniq Hotel El Carmen?
Yes, guests have access to an infinity pool during their stay.
Is We Uniq Hotel El Carmen located near the city center?
Yes, it is 0.4 miles away from the center of Playa del Carmen.
Are any cleaning services offered at We Uniq Hotel El Carmen?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to We Uniq Hotel El Carmen?
Many travelers enjoy visiting Zona Arqueológica Playa del Carmen (0.6 miles).
Does We Uniq Hotel El Carmen have any great views?
Yes, guests often enjoy the harbor view available here.