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12/24/2017 12/25/2017
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    The Carmen Hotel

    8 Calle Norte, Playa del Carmen 77710, Mexico
    Lowest prices for your stay
    12/24/2017 12/25/2017
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    Savings alert: 43% below average rate

    The price you found is 43% lower than this hotel's average rate of $399/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    SAVE $204
    Traveler (538)
    Room & Suite (91)
    Pool & Beach (59)
    • Excellent76%
    • Very good17%
    • Average5%
    • Poor1%
    • Terrible1%
    Travelers talk about
    “rooftop pool” (17 reviews)
    “roof top bar” (5 reviews)
    Free Wifi
    Breakfast included
    Air Conditioning
    Rooftop Pool
    Non-Smoking Rooms
    Airport Transportation
    Accessible rooms
    Dry Cleaning
    Rooftop Terrace
    4.0 Star Hotel
    All hotel details
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    Dec 24Dec 25
    1 room, 2 adults, 0 children
    Standard Room

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    Free Cancellation
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    Standard Room

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    Free Cancellation
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    Write a ReviewReviews (498)
    Traveler rating
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    Time of year

    1 - 5 of 327 reviews

    Reviewed yesterday via mobile

    Since traveling over to Rome five years ago and spending $1,000 per night I have not been in a better hotel since. The place is so comfortable and the people are so friendly that you don't want to leave. I was so looking forward to...More

    Thank Elvis K
    Reviewed 2 days ago

    Really courteous and attentive staff, exceptional food and drinks and a spectacular room. The location was great! Tough to see how it could get much better than this. Highly recommended and thanks for the great service.More

    Thank Jason L
    Response from Alfredo S, Econcierge Service. at The Carmen HotelResponded yesterday

    Hello, Jason L Thanks a lot for the excellent review and comments! We love you had a pleasant experience in our restaurant and that you have enjoyed our delicious dishes. Our location is thought for you to spend a relaxed moment in front of the...More

    Reviewed 3 days ago

    Where do I begin! This place is located in down town Playa del Carmen with a fabulous roof top pool that overlooks the Ocean. The staff was amazing. They made sure every detail was just right. We ate at the restaurant and the food was...More

    Thank 4Uamy
    Response from Alfredo S, Econcierge Service. at The Carmen HotelResponded 2 days ago

    Hello, 4Uamy Wow… you're making us blush! Thanks a lot for the awesome review. 5th Av. In Playa del Carmen is such a fabulous place and we're so fortunate to be in the middle of it all for our guests to enjoy. It is quite...More

    Reviewed 1 week ago via mobile

    My husband and I love The Carmen!! The location is one of the best in Playa, and the hotel has a sexy-chic vibe. Whether we were dining beachfront, or sipping cocktails at the rooftop pool/bar, the staff was friendly and very accommodating!!More

    Thank ZZZZC22
    Response from Alfredo S, Econcierge Service. at The Carmen HotelResponded 1 week ago

    Hello, ZZZZC22 Thank you very much for your awesome review! As you mentioned from dazzling sunrises to romantic sunsets, everything is perfect for having an excellent time facing the sea while enjoying a delicious dish at the Keel or cocktails at the Deck5. We hope...More

    Reviewed 1 week ago

    I visited the facilities of this boutique hotel before spending an afternoon at the Deck Rooftop Bar (to be reviewed separately). As I was not staying here, it took a team of helpful staff members to arrange the tour: first Jorge over the phone, then...More

    Thank NYCWWExplorer
    Response from Alfredo S, Econcierge Service. at The Carmen HotelResponded 1 week ago

    Hello, NYCWWExplorer Thanks for the terrific review! We love what we do at the Carmen Hotel, and we can't thank you enough for awesome comments ! We are so happy to know you loved our modern, minimalistic and chic rooms, as well as the wonderful...More

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Beachfront
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Breakfast included
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    • Price range
    • $185 - $717 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 On the Beach Hotel in Playa del Carmen
    • #6 Luxury Hotel in Playa del Carmen
    • #43 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 37
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotels.com, getaroom.com and Travelocity so you can book your The Carmen Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Alhambra Playa Del Carmen ,
    • The Carmen Hotel Riviera Maya/Playa Del Carmen, Mexico
    Add Photo Photos
    Traveler (538)
    Room & Suite (91)
    Pool & Beach (59)
    Dining (32)
    Hotel & Grounds (388)
    Business Center & Event Rooms (3)
    Family and Play Areas (2)
    Bathroom (1)
    Sponsored by:
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    Ask a question
    Questions & Answers
    December 3, 2017|
    Response from Alfredo S | Property representative |
    Good morning, dear Ninfac 3 Due to our security policies at the resort that information is not available for anyone, nevertheless it will be my pleasure to assist you with anything else you would need related to a quoting... More
    Google Translation
    November 14, 2017|
    AnswerShow all 2 answers
    Response from Phillip G | Property representative |
    We have a mini-fridge in the room and ice machines on every floor.
    October 14, 2017|
    AnswerShow all 2 answers
    Response from Alfredo S | Property representative |
    Hello, Bklyn We have the day pass with a minimum consumption of $200 pesos at the bar. we also have: lounges $ 500 pesos Beach beds $ 1000 pesos so, you get it back all in consumption (food and drinks). hope to... More
    Google Translation
    Room Tips
    "Spring for the ocean view."
    Read review
    "All the rooms are good. Space age decor is a great change."
    Read review
    "212 was a corner room with an amazing balcony and views of the sea!"
    Read review
    "best views, best value, great location"
    Read review
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