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Hotel Hacienda Maria Bonita

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Hotel Hacienda Maria Bonita
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200 Reviews from our TripAdvisor Community

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Showing 55: English reviews
Salt Lake City, Utah
Level Contributor
55 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Two awesome things of this place: awesome customer service and location! Is just a few steps of coco bongo and in front you have a delicious Brazilian restaurant. The personal are so friendly and kind. I forgot my sunglasses on my last day and we return to ask them and they return it to me. The personal are very awesome!... More 

Helpful?
Thank Dalia0923
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

We had very enjoyable stay...the hotel is great....there is a pool that open till late...it very clean...the beds are comfortable and the room very nice...great price... Great location! And very very very nice and pleasant stuff

Helpful?
Thank Karin M
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Excellent hotel!! ln the center near to the cocobongo, just one blok to de 5h avnude and 2 bloks from the beach. The service in the hotel was very good they always take care for every thing. I very recommend!

Helpful?
Thank gab_ylevy
Montreal, Quebec
2 reviews
2 of 5 stars Reviewed May 27, 2016 via mobile

When I reserved my reservation stated that I will have a balcony . When we arrive a the hotel the first room the guy at the reception gave us had no balcony so we asked to have a balcony . I think the guy was really having a bad day because we got charge 25$ more on my credit card... More 

Helpful?
Thank laurieYernesto
Manolo G, Gerente at Hotel Hacienda Maria Bonita, responded to this review

Hello LaurieYernesto , Thank you very much for giving us a minute of your time and tell us about your experience at Hotel Hacienda Maria Bonita. We always try to please all our guests on their needs but we will continue paying more attention to the details that tells us that on your next stay if we allow it, unforgettable.... More 

Travelers are raving about these Playa del Carmen hotels

1 review
5 of 5 stars Reviewed May 13, 2016 via mobile

The hotel is Located in the center of playa. Close to the kokobongo and other parties. Also close to shopping center ( h&m, forever 21, starbbucks and more) and wallmart. the beach is a 5 minutes walk. The staff were very niceto us and they helped us in everything we needed.

Helpful?
Thank Adi Z
Manuel G, Gerente at Hotel Hacienda Maria Bonita, responded to this review

Hi Adi!! Thank you very much for taking the time and write your experience at Hotel Hacienda Maria Bonita. We are pleased to choose us for your vacation, your comments encourage us to continue to offer the best service and make your stay pleasant. We welcome the opportunity to serve you again and make your stay enjoyable. Regards!! More 

Guadalajara, Mexico
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 27, 2015

It was just incredible how rude the reception and other staff of the Hotel are. There was a friend who came to visit us, at around noon time, and they just wanted to let him in just for couple minutes, by the way, followed and guarded by the door man, who stayed waiting for him outside the room, and after... More 

Helpful?
1 Thank Li R
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 26, 2015

1500 pesos were stolen by the maid. She went through my luggage and my documents to get to the money. Hotel was old and musty and the service was horrible. Beware of this place, the only thing nice about it are the pictures on the internet.

Helpful?
2 Thank Luis Eduardo P
Houston, Texas, United States
Level Contributor
64 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed August 5, 2015

Dont be fooled by the good price you can get online when booking, we arrived and received terrible costumer service from the male employee to begin with he gave us such bad attitude. BEWARE if you are taking a car just know that they ONLY offer FIVE parking spaces they DONT have parking for everybody if everyone took a car,... More 

Helpful?
Thank Yazmin R
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 17, 2015 via mobile

Modest, clean and well located, though it is noisy outside. Do not have hair drier or iron in the room. The guy who helped me with check in was nice, otherwise the lady from checkout. Not recommended for families. They were pushy with the checkout, I mean you can give a few minutes to leave without been rushed.

Helpful?
Thank Val R
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed April 11, 2015

We had reserved 4 nights in this hotel but after our first night we wanted to leave. We had two rooms. Our daughters room overlooked the street which was noisy all night from the bars until the early hours (It isn't even on the main strip) and from construction work which started very early. Our room was poolside with no... More 

Helpful?
Thank lottsnewman
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Concierge
  • Room Service
  • Free Parking
Official Description (provided by the hotel)
Hacienda María Bonita Hotel, is a unique an authentic place for relaxation, inspired by the mexican culture, where you are invited to experience confort in each of its corners. We are located in the heart of playa del Carmen a few steps from the famous 5th avenue and a walk away from the beach. All our rooms and facilities have a mexican design, carefully detailed with Wood sculptures, fountains and colorful flowers, making Hacienda María Bonita the perfect place to enjoy your vacations. ... more   less 

Additional Information about Hotel Hacienda Maria Bonita

Address: Avenida 10N, 215 between 10 y 12, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $42 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Hacienda Maria Bonita 2*
Number of rooms: 41
Reservation Options:
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Also Known As:
Hacienda Maria Bonita Hotel Playa Del Carmen
Hotel Hacienda Maria Bonita Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#19 Best Value Hotel in Playa del Carmen
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