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Secrets Capri Riviera Cancun

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8,269 Reviews from our TripAdvisor Community

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Showing 7,821: English reviews
NJ
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

We had an exceptional time at Secrets Capri.n From beginning to end, we were treated like royalty. We got there a little early, but were able to enjoy the grounds while we waited for our room to be complete. It was worth the wait! The food, the linen, the staff, the cleanliness...everything! Amazing. I lost my wallet, which was unfortunate.... More 

Helpful?
Thank mzlapi
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

It's my birthday and Hugo and Aldopho were simply amazing for our Romantic Dinner! They did an amazing game job ensuring get that we were totally happy with our Romantic Dinner service! Dinner on the beach is a must if you are coming as a couple!

Helpful?
Thank Katara T
Lubbock, Texas, United States
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

The resort was very nice; it is smaller than the other Secrets we have stayed (Silversands, Playa Mujeres and Maroma), but we enjoyed it very much. We had a wonderful room that we could walk out to the pool everyday. The food was good. We enjoyed the Cactus Club (ceviche & taco bar); it was beside the beach. It was... More 

Helpful?
1 Thank Melissa A
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Beautiful resort with loads of charm! The GOOD--We stayed in an oceanFRONT jr suite just steps from the beach on the ground floor. Fantastic view and we enjoyed the patio with the hammock. The bathroom is nice and the bed was so comfy my hubby slept so great (bad back). The staff were SUPER friendly and eager to please. The... More 

Helpful?
3 Thank Bugger7782
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

This is our third time staying at Secrets Capri, and our fifth time staying at a secrets resort. They truly know how to take care of you and make your vacation the best it can be. From the great staff, the great food and the daily activities and awesome night shows, everything just comes together to bring a perfect place... More 

Helpful?
2 Thank Jordan N
Huntsville, Alabama
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed for 5 days in April, 2015 on a girls' trip. Nightly entertainment was great. They were sure to get everyone involved and we were never bored! Service was also great. There was always someone walking around to make sure you had everything you wanted/needed. This place lived up to the all inclusive expectations one might have. It is a... More 

Helpful?
Thank MajestaB
TRENTON
1 review
4 of 5 stars Reviewed 2 days ago NEW

The room was nice only problem I had was there was not enough hot water my water was lukewarm but the food was excellent the staff was gracious wonderful if I needed something they got it Andy told me a few places in town to go to that was great

Review collected in partnership with this hotel

Helpful?
Thank leftridge67
Eddystone, Pennsylvania
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

We traveled here as a group of couples to celebrate a 30th birthday. I purposely picked a smaller resort and was pleased with the accessibility of everything. Rooms: most rooms have two beds which you can request to be pushed together but this is something I think secrets can improve upon in the future. Most people traveling to an all... More 

Helpful?
4 Thank Lauren C
Valley Cottage, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Just got back from our honeymoon at Secrets Capri. Overall, we had a fantastic trip. The staff at the resort are super friendly and accommodating. Juan (pool bartender) and Oscar (poolside/beach server) were awesome. I hope someone from the hotel reads this so they know how great those two, and their entire staff are. Oscar was there to take our... More 

Helpful?
Thank Samuel F
Gravette, Arkansas
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We had a wonderful time. The resort is amazing, the beach was beautiful (news flash - the gulf had some seaweed), the Secrets crew are awesome - s/o to Julian, Eduardo (Desires), Floroberto, and all of the rest of the wonderful staff. Our ocean suite was impeccable - we had plenty of hot water (another news flash - C is... More 

Review collected in partnership with this hotel

Helpful?
1 Thank Arkansamimi
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
GreenLeadersBronze level
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Secrets Capri Riviera Cancun, a proud unlimited luxury resort has received special recognition from the esteemed readers of Condé Nast Traveler Magazine in Mexico and AAA as a Four Diamond Award resort. Secrets Capri Riviera Cancun was awarded the Best for Romance and Best Luxury-World by the 2008 TripAdvisor Travelers' Choice Awards. Only TripAdvisor's hotel awards represent the opinions of millions of travelers. The winners were determined by a combination of the highest traveler ratings and the TripAdvisor Popularity Index, a measurement of overall traveler satisfaction. Situated five minutes from exciting Playa del Carmen and a short 35-minute drive south of Cancun International Airport, the world's second largest barrier reef lies just offshore, while underground rivers, caves and jungles lure adventure-lovers. Bordered by sugar-white beaches and the brilliant, crystal clear Caribbean Sea, this Preferred Club, Unlimited-Luxury, adults-only oasis truly embraces beauty and splendor. ... more   less 

Additional Information about Secrets Capri Riviera Cancun

Address: Carretera Federal 387, Chetumal | Cancun Km. 299, Solidaridad, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $286 - $685 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Secrets Capri Riviera Cancun 4.5*
Number of rooms: 290
Reservation Options:
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Also Known As:
Secrets Mayan Riviera
Secrets Cancun
Secrets Capri Riviera Maya
Secrets Hotel
Secret Hotel
Secrets Capri Riviera Cancun Hotel
Secrets Playa Del Carmen
Riviera Cancun
Hotel Secret
Capri Riviera Cancun
Hotel Style:
#17 Top resorts Hotel in Playa del Carmen
#22 Spa Hotel in Playa del Carmen
#24 On the Beach Hotel in Playa del Carmen
#24 Luxury Hotel in Playa del Carmen
#27 Family Hotel in Playa del Carmen
#40 Romantic Hotel in Playa del Carmen
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