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Secrets Capri Riviera Cancun

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Traveler (8814)
Pool & Beach (2106)
Room & Suite (1638)
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Overview
  • Excellent68%
  • Very good22%
  • Average7%
  • Poor2%
  • Terrible1%
Travelers talk about
“cactus club”(400 reviews)
“seaside grill”(634 reviews)
“desires bar”(191 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Additional information
Offers from Secrets Capri Riviera Cancun
Special Offer: Rates up to 40% off
Hotel deals
Offers from Secrets Capri Riviera Cancun
Special Offer: Rates up to 40% off
Hotel deals
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Nearby Hotels
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Rooms
Jul 1Jul 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (10,746)
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10,098 results
Traveler rating
6,609
2,318
730
282
159
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6,609
2,318
730
282
159
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All reviewscactus clubseaside grilldesires barentertainment stafffloor conciergetropical viewour honeymoonpool barhydrotherapy circuitcoco cafesmaller resortromantic dinner on the beachall inclusivesmy pleasureitalian restaurantall inclusive resortturn down service
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1 - 5 of 10,098 reviews
Reviewed yesterday

Arrived late around 11pm not offered a drink on checking in but the bars where still open ?? Room Ok but smelt fusty on the first day. All the food we had was good but are still having stomach problems and we have been home...More

Thank Louise B
Reviewed yesterday

Where to start? This visit was full of ups and extreme downs. The arrival was great, we had to wait, however I saw a team member who was more than willing to get us drinks while we waited. The check in process was great and...More

Thank kathrynbY5349OJ
Reviewed yesterday

Loved it all just used to bigger resorts and seaweed on the beach (which they work very hard to reduce. For the price you can’t beat it. Food is great but a little older crowd and no music in the day near pool but they...More

Review collected in partnership with this hotel
Thank mjcozart86
Reviewed yesterday

We arrived to a warm welcome with a glass of bubbles and a cooling face cloth, our bags were taken directly to our room whilst we checked in. Beware the sales and marketing team who will want to book you into a sales session and...More

Review collected in partnership with this hotel
Thank Angie I
Reviewed 2 days ago via mobile

We came to this hotel specifically to celebrate my birthday based on reading reviews. We are in room 121 and notified them that this was a special occasion. My husband Paul and I visited the concierge to give a reminder and was told something special...More

Thank deborah j
View more reviews
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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Center with Gym / Workout Room
Beachfront
Restaurant
Free Internet
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Business Center with Internet Access
Shuttle Bus Service
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
$229 - $442 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Top resorts Hotel in Playa del Carmen
#27 Spa Hotel in Playa del Carmen
#31 On the Beach Hotel in Playa del Carmen
#33 Green Hotel in Playa del Carmen
#33 Luxury Hotel in Playa del Carmen
#40 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$229 - $442 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Top resorts Hotel in Playa del Carmen
#27 Spa Hotel in Playa del Carmen
#31 On the Beach Hotel in Playa del Carmen
#33 Green Hotel in Playa del Carmen
#33 Luxury Hotel in Playa del Carmen
#40 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveler (8814)
Pool & Beach (2106)
Room & Suite (1638)
Dining (816)
Amenities (94)
Business Center & Event Rooms (33)
Family and Play Areas (25)
Questions & Answers
Ask a question
Jondayla6
June 19, 2018|
Answer
Response from Vickinator | Reviewed this property |
I counted 3-4 blue half moon floats that the hotel provides when we went last week. Honestly, try to bring your own and then you can guarantee you'll have one. We bought on Amazon for $5.
0
Votes
innylka
June 17, 2018|
AnswerShow all 2 answers
Response from 1957luv2travel | Reviewed this property |
Over $55 each way
0
Votes
newschick
June 15, 2018|
AnswerShow all 3 answers
Response from SECRC-eConcierge | Property representative |
Hello! Thank you for contacting us, The lagoon is 15-min by foot to the north along the beach. Regarding your request for transportation we don’t have complimentary shuttles but we work with Amstar who provides two... More
0
Votes
Google Translation
Room Tips
"Upgrade to a ocean view"
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"Honeymoon Suite if you can swing it"
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"Make sure to ask for updated iPhone dock Should have alcohol in room so we don’t have to order drinks and..."
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"Your floor concierge is there to book every thing for you, make the most of it, they are very willing and..."
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