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    The Reef Coco Beach

    Costera Norte S.N. Lte. 1 Mza. 7, Playa del Carmen 77710, Mexico
    +1 844-413-2655
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    1/5/2018 1/6/2018
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    $271
    $230
    SAVE $41
    $264
    $271
    Traveler (2696)
    Pool & Beach (835)
    Room & Suite (508)
    Overview
    • Excellent26%
    • Very good42%
    • Average18%
    • Poor8%
    • Terrible6%
    Travelers talk about
    “small resort” (92 reviews)
    “lobby bar” (132 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Family Rooms
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Facilities for Disabled Guests
    Business Center
    Laundry Service
    Kids Club
    Housekeeping
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Offers from The Reef Coco Beach
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    Rooms
    Jan 5Jan 6
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (4,129)
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    1,441 - 1,445 of 2,469 reviews

    Reviewed July 17, 2012

    I seriously don't know what some of these other people are thinking, but this hotel is the BIGGEST waste of money! The food was absolutely HORRIBLE!!!! Drinks were made with the cheapest liquor (you get what you pay for) and the spa....is that what you...More

    7  Thank vacati0ndestinati0n
    Response from ManagementGCB, Gerente at The Reef Coco BeachResponded July 18, 2012

    Appreciated vacati0ndestinati0n , Thank you for taking the time to write your feedback regarding your stay at Grand Coco Bay. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our accommodations. The incident that you mentioned has...More

    Reviewed July 16, 2012

    We just got back from a week (July 6 - 13, 2012) and the answer to this question will decide whether or not you want to go to the Grand Coco Bay Resort (GCB). I have been to other all-inclusive resorts in Cancun and in...More

    10  Thank Mark M
    Response from ManagementGCB, Gerente at The Reef Coco BeachResponded July 17, 2012

    Dear Mark M, We really appreciate your review published on Trip Advisor. We are grateful for your remarks, thank you for recommending Grand Coco Bay. Please do not forget that we will be pleased to welcome you back at anytime. Best regards The Management.

    Reviewed July 13, 2012

    Its a nice place if youre on a budget. just got back, 1 week with 3 kids in mid july. rooms are very acceptable, no major problems. food was great, minimal lines. staff were all very kind, and willing to help. pool was very clean...More

    4  Thank tommyj62983
    Management response:Responded July 16, 2012

    Dear Tommyj62983 , We really appreciate your review published on Trip Advisor. We are grateful for your remarks and especially we are happy to know that you had a great vacation at our Resort. Thank you for recommending Grand Coco Bay. Please do not forget...More

    Reviewed July 11, 2012

    First I must write that I have traveled to Mexico 6 times and have written fabulous reviews in the past. With that being said, this will not be one of them. I stayed at Coco for 5 days from June 24-June 28, 2012. Pros: Clean...More

    4  Thank JerseyShoreGirl40
    Reviewed July 10, 2012

    I spent a week at GCB in June. Being my first trip to Mexico I was not too impressed. I defiantly would not stay there again. First week long trip I have been on that I actually lost weight rather than gain 5 lbs. The...More

    2  Thank Jendbech
    Management response:Responded July 14, 2012

    Dear Jendbech, Thank you for your feedback on your recent stay at Grand Coco Bay. It is very important to our continued success that we hear from our guests and your comments will assist us in our commitment to improve in all aspects of our...More

    The Royal Playa del Carmen
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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Breakfast included
    • Meeting Rooms
    • Business Center with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • $154 - $423 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #52 Top resorts Hotel in Playa del Carmen
    • #61 Spa Hotel in Playa del Carmen
    • #72 On the Beach Hotel in Playa del Carmen
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 196
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, BookIt.com, Booking.com, Hotels.com, Hotwire, Travelocity, Orbitz, Cancelon, Evoline ltd and TripOnline SA so you can book your The Reef Coco Beach reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Grand Coco Bay Mexico ,
    • Grand Coco Bay Playa Del Carmen ,
    • Grand Coco Bay Hotel Playa Del Carmen ,
    • Grand Coco Bay Riviera Maya ,
    • The Reef Coco Beach Riviera Maya/Playa Del Carmen, Mexico
    Add Photo Photos
    Traveler (2696)
    Pool & Beach (835)
    Room & Suite (508)
    Dining (219)
    Hotel & Grounds (1440)
    Bathroom (37)
    Family and Play Areas (29)
    Business Center & Event Rooms (4)
    Nearby
    Sponsored by:
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    Ask a question
    Questions & Answers
    Aj T
    December 6, 2017|
    Answer
    Response from M1327JHjohnk | Reviewed this property |
    Honestly I do not have any chldren that I take but there is a kids club for kids 4-12 yers of age, personally I would call that babysitting not sure the age of the children in question.
    0
    Votes
    Elle A
    December 5, 2017|
    Answer
    Response from M1327JHjohnk | Reviewed this property |
    Cab would be about 10-12.00. I am assuming you mean between resorts, sometime they will shuttle you for free if you are staying and would like to visit the sister reort. If you are travelling from the pier when the ferrie... More
    0
    Votes
    Room Tips
    "I loved our location ground floor"
    Read review
    "We stayed in 2359 (third floor) which faces the pool with an ocean view. Definitely would stay there again."
    Read review
    "very outdated; bathroom always smelled like the sewer; knats flying around inside room, which came from the..."
    Read review
    "Elevators, ramps and ground for rooms good for restricted mobility."
    Read review
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