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The Reef Coco Beach

Expedia.com$301*
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05/07/2017 05/08/2017
1 room 2 adults 0 children
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The Reef Coco Beach
The Reef Coco Beach
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3,594 Reviews from our TripAdvisor Community

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Vancouver, Canada
Reviewed yesterday NEW

I really enjoyed my here at Reef Coco. Me and my boyfriend are in our late twenties and just wanted to drink and relax. However, if you are a young group who want to party, I don't think this is the right place for you. Very quiet and had a lot of older couples. I WOULD buy the premium upgrade-...

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Helpful?
Thank epow22
St-Laurent du Var, France
HOTEL’S FAVORITE REVIEW
Reviewed October 28, 2016

The reef coco beach is a wonderful hotel in playa del carmen , few minutes by walk to the "quintas" avenue. You will find there all you need for perfect hollidays. The hotel is "human sized", and beautyful. The rooms are clean and fonctional. There are differents restaurants (cafeteria, mexican, italian, japanese, fast food . You will find 4 bars...

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Helpful?
Thank Céline B
About Hotel's Favorite Review
TheReefResorts, Brand Executive at The Reef Coco Beach, responded to this review

Dear Céline B, It is a pleasure to read such a wonderful review, we are proud to hear that you keep a beautiful memory of your recent vacation at our hotel, you can rest assured we will share your kind words with our entire team and management. Indeed, our wonderful position nearby the 5th Avenue allows you to reach the...

Bloomfield, New Jersey
Reviewed yesterday NEW

I want to start by saying I purchased my stay from Groupon and it was organized through Vacation Express. I enjoyed the accommodations at The Reef Coco Beach for 6 nights and 7 days and I was pleased. The buffet is average for breakfast and lunch although I'd suggest eating at the poolside grill for lunch as the food in...

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Helpful?
Thank Itswhitneyduh
Reviewed yesterday NEW

The stay here was wonderful stayed 1 week from 4/7 to 4/13, the people, food and shows, the area was wonderful, the beach is nice but a lot of Sea weeds that workers needs to clear daily in the morning but in those places all over you are going to find that so it was ok! The rooms could use...

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Helpful?
Thank Bebi Z
Edmonton, Canada
Reviewed yesterday NEW

I went with my 14 year old daughter, as we go to Mexico every year together solo. The size of the resort is perfect...small and easy to get around. It had a lot to entertain you even at the size. The main buffet restaurant is gorgeous over looking the ocean. Yes the boats fill up some of the beach swimming...

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Helpful?
Thank ChristyXT
Bogota, Colombia
Reviewed yesterday NEW
Google Translation

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Helpful?
Thank carol260785
Dayton, Ohio
Reviewed yesterday NEWvia mobile

We had a good time. The resort is older but clean. The beach needed better maintenance on the seaweed. And they could use better night time entertainment. The grounds were very well keep around a beautiful pool and swim up bar. It was all inclusive with a buffet. But you had to pay extra for the restaurants. The Italian restaurant...

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Helpful?
Thank vreneek
Denver, Colorado
Reviewed 2 days ago NEW

This is a smaller resort... very clean, but small. Would be considered a "boutique resort". We purchased the premium package when we made our initial reservation but, don't do that. We were given an upgraded room when we arrived, but it wasn't a King size bed and when we requested a King size bed every day, we were told they...

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Helpful?
Thank Alan D
Reviewed 2 days ago NEW

This was our first trip to the Playa del Carmen area. The resort is in an area with a lot of buildings in disrepair and open lots that are not taken care of. The resort seemed out-dated when we first entered the lobby. We arrived slightly early and the staff was not ready for us and do not allow guests...

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Helpful?
Thank 779dg38
04/21/2017
Reviewed 2 days ago NEW

Excellent value for the amount of money I spent. We felt very safe at the resort and throughout the nearby shopping/dining area. The only issue we had was the shower was not very powerful our first day and the toilet got clogged up. Both issues were taken care of by the staff in a timely manner.

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Helpful?
Thank Jill Q
TheReefResorts, Brand Executive at The Reef Coco Beach, responded to this review

Dear Jill Q, We would like to thank you for your comments; it is truly a pleasure to learn about the fantastic stay you had and we appreciate the time you took to share your experiences. Indeed, our wonderful position nearby the 5th Avenue allows you to reach the heart of Playa del Carmen in a few minutes. Moreover, our...

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05/07/2017 05/08/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
Food & drink at the hotel
Samurai Japanese Restaurant
Samurai Japanese Restaurant
Cuisines: Japanese, Sushi
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located just 30 miles south of Cancun, The Reef Cococbeach is the perfect compliment to the white sandy beaches and turquoise waters of this world renowned tropical paradise. Just a short walk from the picturesque town of Playa del Carmen, you will enjoy our personalized service, the privacy you desire in a resort destination and the entertainment of one of the best night life's the Mayan Riviera has to offer.Our location provides easy access to the many attractions the Mayan Riviera has to offer such as Playa del Carmen's famous 5th avenue, Playacar's Bird Sanctuary, Playacar Golf Club, Xcaret, Xel-Ha, Tulum and much, much more.The hotel offers 196 comfortable rooms Caribbean style, our pleasant rooms consist of one king size bed or two double beds, terrace or balcony, air conditioning, ceiling fan, mini fridge, TV,hair dryer, vanity mirror, telephone and bath room with bahttub and shower combination. ... more   less 

Additional Information about The Reef Coco Beach

Address: Costera Norte S.N. Lte. 1 Mza. 7, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $165 - $328 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Reef Coco Beach 3.5*
Number of rooms: 196
Reservation Options:
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Also Known As:
Grand Coco Bay Mexico
Grand Coco Bay Playa Del Carmen
Grand Coco Bay Hotel Playa Del Carmen
Grand Coco Bay Riviera Maya
The Reef Coco Beach Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#51 Top resorts Hotel in Playa del Carmen
#59 Spa Hotel in Playa del Carmen
#70 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travelers have asked, with answers from The Reef Coco Beach staff and other travelers.
206 questions
Ask a question
Adena, Ohio
ManagementGCB Playadelcarmen Property representative
Helpful answer
2
Votes
Not as helpful

Dear Rebecca,

Thank you for contacting us. Regarding your question our canopy beds are for free and are included in all packages. We request reserve the beds at our reception (subjet to availavility).

We hope the information has been helpfull. If you need something more please don´t hesitate in contacting us again.

Have a great week!

Best regards,

Victoria granotich

Guest Service Manager

over a year ago
Indiana
M1327JHjohnk Hamilton, Canada
Helpful answer
2
Votes
Not as helpful

No they are not, a world of difference between the 2 resorts. Go to a sales pitch and them you would like to view the other location as well, if they cant provide that service I thinks it about a $ 10.00 cab ride, well worth the trip. If you like lots of people and a lots of partying thats the place to be, if you just want to mellow the coco beach is the place to be.

10 months ago
Tenerife, Spain
TheReefResorts Playa del Carmen Property representative
Helpful answer
1
Vote
Not as helpful

Estimada maricanaria r,

Muchas gracias por su pregunta. Referente a la misma nos gustaría informarle que no contamos con discoteca en nuestro establecimiento.

Saludos cordiales,

Micaela Castilla

Brand Executive

3 months ago Google Translation
Edmonton, Canada
TheReefResorts Playa del Carmen Property representative
Helpful answer
2
Votes
Not as helpful

Dear ChristyXT,

Thank you for contacting us. Regarding the Premium package we have a special offer of $19.99 USD per person per night only for guests purchasing it directly with us. It is important to email us prior to arrival so we can have a record of the up-grade. Total amount has to be paid upon check in.

You can find my personal email on the reviews answered on Trip Advisor.

Kind regards,

Micaela Castilla

Brand Executive

29 days ago Google Translation

See all questions (206)

Questions? Get answers from The Reef Coco Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“1st flat noisy if you looking to rest, the 3rd floor might block your view from tree branches. 2nd floor room 2254 awesome.”
bebiz2017, yesterday | Read review
“Don't stay here”
330joo, 4 days ago | Read review
“Room 2258 has a great pool and beach view although the noise will wake you up in the morning.”
  • Bathroom needs rennovation
  • Not attractive, needs replacing
  • Fun towel animals every day!
  • Bathroom needs rennovation
  • View from room 2258
TXCorgi, 2 weeks ago | Read review
“We were lucky to be travelling with package owners, so we were very pleased with the beach and pool view”
rmgs955, 2 weeks ago | Read review
“We were in a ground floor room with a courtyard view. It was very quiet in the evenings.”
riverite2013, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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Prices are for 1 room, 2 adults
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