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Koox Caribbean Paradise Hotel

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Koox Caribbean Paradise Hotel
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319 Reviews from our TripAdvisor Community

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Showing 84: English reviews
Tbilisi, Georgia
Level Contributor
58 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Otherwise the hotel is pretty bare bones-decent bathroom and a/c, hard beds with a single sitting stool in a small room, flat screen tv, but the pool side rooms are GREAT! ours was 105. So great to walk out our door into the perfect temperature (for me, I like it cool and refreshing!) clean pool. Also the front desk will... More 

Helpful?
Thank MarkHinCabinJohn
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 11, 2016

The rooms are in a good condition. The only negativ point is, that the aircondition is louder than in other hotels. We can recommend this hotel. But do online a price search for this as you can save a lot of money. Pool is okay. Everytime a free couch available.

Helpful?
1 Thank Benjamin S
KooxHotels, Director de Relaciones Públicas at Koox Caribbean Paradise Hotel, responded to this review

Dear Benjamin, Thanks a lot for your review of your stay at our hotel and your suggestions to book it. We regret the inconvenient with the air conditioned and we are so happy that you have enjoyed your time in our swimming pool. Thanks a lot for your comment and all staff is sending greetings to you. We look forward... More 

Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed August 1, 2016

We booked this room for a quick overnight before taking the ferry to Cozumel. The location is great if you are interested in Playa Del Carmen nightlife - right on La Quinta Avenida where you will find tons of restaurants, shops and bars. Easy walking distance to the beach. A nice little rooftop pool to cool off in. We had... More 

Helpful?
1 Thank rebeccavega
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed June 17, 2016 via mobile

At my arrival staff was very attentive so I agree to stay on a room with a broken light, I then found TV was not working either. I went out for dinner (location is the one good thing about this hotel, right at the 5th Ave)... I came back to a flooded room with bugs!!! I had to leave in... More 

Helpful?
2 Thank Clau Z

Travelers are raving about these Playa del Carmen hotels

San Diego, California
2 reviews
2 of 5 stars Reviewed June 15, 2016

ONLY plus is location , located right on avenida quinta which is perfect for walking the shops and beach is 1 block away. The problem is that we had roaches in our room and not just 1 or 2 (6) and the bed is horribly hard , if you like hard beds than there is no problem. our friends who... More 

Helpful?
Thank isstwins
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 3, 2016 via mobile

Pleasant Hotel Clean and Tidy. I did not mind it at all. Wifi is only available in lobby however which was a annoyance. Wish there was Laundry service. Towels wernt changed everday. Though overall was quite content with my stay here.

Helpful?
Thank Sally H
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 24, 2016

I arrived here and had a room where there was a bar playing loud music right outside, so no chance for a nap until 11pm when they stopped. The balcony door didn't close properly and I was on the first floor so not very safe, further more there was no safe deposit to put your valuables. The bathroom was alright... More 

Helpful?
Thank Eman C
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 17, 2016

I liked everything about this hotel, the ambiance, location, staff, affordable rates, cleanliness and most of all if i had questions about anything they were all answered and all my needs were met. Location was central and convenient to everything, i could not complain.

Helpful?
Thank MissSheri1520
Playa del Carmen
1 review
5 of 5 stars Reviewed March 4, 2016 via mobile

I work in tourism in this region and have stayed at various hotels and can't speak highly enough of the level of service of this hotel. I arrived off a night bus at 5 am and the night security guard Carlos assisted me in every way possible! He was so friendly even though I was grumpy and sleep deprived! In... More 

Helpful?
Thank Rosemary H
Mexico City, Mexico
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 28, 2016

Huge it was to spend our holidays here at Koox Caribbean Paradise, the service given by the staff -Omar, Alberto&David- was incredibly helpful and warm, we couldn't have felt better, they helped us in such a friendly way that when we arrived from the outside, we felt just as home. The pool has an amazing view, the water is clearly... More 

Helpful?
Thank Vero G
Questions? Get answers from hotel staff and past guests. Ask a question

138 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Concierge
Official Description (provided by the hotel)
Hotel Playa del Carmen , Location, Location , Location, Why to stay near to 5th when you can stay just in it! ... more   less 

Additional Information about Koox Caribbean Paradise Hotel

Address: Avenida 5, Norte Esq. Constituyentes 119, Playa del Carmen 77710, Mexico (Formerly Caribbean Paradise Resort & Spa)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $35 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Koox Caribbean Paradise Hotel 2.5*
Number of rooms: 45
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Also Known As:
Caribbean Paradise Resort And Spa
Caribbean Paradise Hotel Playa Del Carmen
Hotel Caribbean Paradise
Koox Caribbean Paradise Hotel Riviera Maya/Playa Del Carmen, Mexico
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