We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

Koox Caribbean Paradise Hotel

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Koox Caribbean Paradise Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

330 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 88: English reviews
Saint Louis, Missouri
2 reviews
Reviewed 3 weeks ago

This place was fine for a cheap, bare bones stay. I didn't plan on spending much time in my room on my vacation anyway, so I basically just needed a place to store my bags. This place, however, is pretty loud all day. The pool and the rooms are right on top of each other, and large families seemed to... More 

Helpful?
Thank DanS_2728
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 18, 2016 via mobile

Playa del Carmen 2.0 If you want to feel comfortable and just a few block from the best street of playa! This is your spot! Great location and great staff! Me and my groups always looved our stay in this place!

Helpful?
Thank Adri C
KooxHotels, Director de Relaciones Públicas at Koox Caribbean Paradise Hotel, responded to this review

Dear Adri, Thank you so much for your comment here. We are delightful that you have felt comfortable in our hotel and have enjoyed its location too. Fantastic!! We are looking forward to your next visit soon. Our warmest Regards for you! More 

2 reviews
Reviewed September 28, 2016

This hotel is small, very basic and conveniently located on 5th ave, close to the beach, shopping, restaurants and bars. Everything is within minutes from your door. The rooms are a bit old and shabby and the bed is quite hard but it's clean and acceptable for the price. If you're looking for something fancy I'd recommend looking elsewhere.

Helpful?
Thank Hollie S
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 28, 2016 via mobile

Location, location, location. Besides that absolutely no outstanding service. Cleanliness is very average and wifi doesn't work most of the time. I'd go back to koox because of its location, close to the mall, pharmacy, bars and restaurants.

Helpful?
Thank Aymen S
Tbilisi, Georgia
Level Contributor
59 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 4, 2016 via mobile

Otherwise the hotel is pretty bare bones-decent bathroom and a/c, hard beds with a single sitting stool in a small room, flat screen tv, but the pool side rooms are GREAT! ours was 105. So great to walk out our door into the perfect temperature (for me, I like it cool and refreshing!) clean pool. Also the front desk will... More 

Helpful?
Thank MarkHinCabinJohn
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 11, 2016

The rooms are in a good condition. The only negativ point is, that the aircondition is louder than in other hotels. We can recommend this hotel. But do online a price search for this as you can save a lot of money. Pool is okay. Everytime a free couch available.

Helpful?
1 Thank Benjamin S
KooxHotels, Director de Relaciones Públicas at Koox Caribbean Paradise Hotel, responded to this review

Dear Benjamin, Thanks a lot for your review of your stay at our hotel and your suggestions to book it. We regret the inconvenient with the air conditioned and we are so happy that you have enjoyed your time in our swimming pool. Thanks a lot for your comment and all staff is sending greetings to you. We look forward... More 

Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed August 1, 2016

We booked this room for a quick overnight before taking the ferry to Cozumel. The location is great if you are interested in Playa Del Carmen nightlife - right on La Quinta Avenida where you will find tons of restaurants, shops and bars. Easy walking distance to the beach. A nice little rooftop pool to cool off in. We had... More 

Helpful?
1 Thank rebeccavega
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed June 17, 2016 via mobile

At my arrival staff was very attentive so I agree to stay on a room with a broken light, I then found TV was not working either. I went out for dinner (location is the one good thing about this hotel, right at the 5th Ave)... I came back to a flooded room with bugs!!! I had to leave in... More 

Helpful?
3 Thank Clau Z

Travelers are raving about these Playa del Carmen hotels

San Diego, California
2 reviews
Reviewed June 15, 2016

ONLY plus is location , located right on avenida quinta which is perfect for walking the shops and beach is 1 block away. The problem is that we had roaches in our room and not just 1 or 2 (6) and the bed is horribly hard , if you like hard beds than there is no problem. our friends who... More 

Helpful?
Thank isstwins
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 3, 2016 via mobile

Pleasant Hotel Clean and Tidy. I did not mind it at all. Wifi is only available in lobby however which was a annoyance. Wish there was Laundry service. Towels wernt changed everday. Though overall was quite content with my stay here.

Helpful?
Thank Sally H
KooxHotels, Director de Relaciones Públicas at Koox Caribbean Paradise Hotel, responded to this review

Dear Sally, Thank you so much for your review here and your suggestion about the laundry service. Thank you so much. You will be always welcome when you decide come back. Kind Regards! More 

Questions? Get answers from hotel staff and past guests. Ask a question

139 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (127)
Viewed
Business Center/Function Rooms (2)
Viewed
Hotel & Grounds (32)
Viewed
Pool/Beach Area (17)
Viewed
Room/Suite (21)
Viewed
Family/Play Areas (1)
Viewed
View from Room (11)
Viewed
Dining (2)
Viewed
Bathroom (4)
Viewed
Other (37)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (12)
Viewed
Hotel & Grounds (2)
Viewed
Room/Suite (7)
Viewed
Pool/Beach Area (2)
Viewed
Bathroom (1)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Playa del Carmen hotels
0.5 mi away
Barrio Latino Hotel
Barrio Latino Hotel
#61 of 213 in Playa del Carmen
617 reviews
0.5 mi away
Hotel Plaza Playa
Hotel Plaza Playa
#63 of 213 in Playa del Carmen
431 reviews
0.2 mi away
Hotel Hacienda Maria Bonita
Hotel Hacienda Maria Bonita
#138 of 213 in Playa del Carmen
209 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Casa La Galeria by Bunik
Casa La Galeria by Bunik
#74 of 213 in Playa del Carmen
180 reviews
0.2 mi away
Hotel Playa del Karma
Hotel Playa del Karma
#130 of 213 in Playa del Carmen
545 reviews
0.6 mi away
Sunrise 42 Suites Hotel
Sunrise 42 Suites Hotel
#56 of 213 in Playa del Carmen
204 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Concierge
Official Description (provided by the hotel)
Hotel Playa del Carmen , Location, Location , Location, Why to stay near to 5th when you can stay just in it! ... more   less 

Additional Information about Koox Caribbean Paradise Hotel

Address: Avenida 5, Norte Esq. Constituyentes 119, Playa del Carmen 77710, Mexico (Formerly Caribbean Paradise Resort & Spa)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $36 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Koox Caribbean Paradise Hotel 2.5*
Number of rooms: 45
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, HotelTravel.com, Priceline, Travelocity, Odigeo and Hotels.com so you can book your Koox Caribbean Paradise Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Caribbean Paradise Resort And Spa
Caribbean Paradise Hotel Playa Del Carmen
Hotel Caribbean Paradise
Koox Caribbean Paradise Hotel Riviera Maya/Playa Del Carmen, Mexico
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Koox Caribbean Paradise Hotel staff and other travelers.
14 questions
Ask a question
El Paso, Texas

See all questions (14)

Questions? Get answers from Koox Caribbean Paradise Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try to be as far from the pool as possible”
 of 5 bubbles DanS_2728, 3 weeks ago | Read review
“The poolsite has some rooms with nice balkonies”
 of 5 bubbles , Aug 11, 2016 | Read review
“Best views at the second floor, where the pool is located with an amazing view to Quinta Alegria Shopping Mall”
 of 5 bubbles verog372, Feb 28, 2016 | Read review
“Try for a room that is further away from 5th avenue and the pool if you want a quiet environment.”
 of 5 bubbles stephanieg51, Feb 28, 2016 | Read review
“ask for a room as far away from the nightclub next door as possible and bring earplugs anyway”
 of 5 bubbles Ashes9, Feb 7, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay