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Calle 28 Entre Avenida 5 y 10, Playa del Carmen 77710 Mexico
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Traveler (298)
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Panoramas (4)
Room & Suite (171)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#53 of 332 in Playa del Carmen
Location
4.7
Cleanliness
4.6
Service
4.6
Value
4.6
Travelers' Choice
A boutique hotel located off of 5th Avenue in the center of Playa del Carmen, Mexico. The BRIC hotel offers 14 charming hotel rooms, each with en-suite bathrooms, air conditioning and full services including concierge, WiFi Internet and pool. Situated in the heart of Playa del Carmen on 28th street, only steps to the World famous 5th Avenue and Mamitas Beach Club. Enjoy the luxury of staying in the heart of Playa del Carmen, experience the excellence of service pledge from our staff all at an affordable price.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Free breakfast
Diving
Snorkeling
Books, DVDs, music for children
Car hire
Spa
Wifi
Pool / beach towels
Outdoor pool
Fishing
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Concierge
Currency exchange
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
24-hour front desk
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Bottled water
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quaint
Charming
Languages Spoken
English, Spanish

Location

Full view
98Great for walkers
Grade: 98 out of 100
267Restaurantswithin 0.3 miles
28Attractionswithin 0.3 miles
628Reviews26Q+A93Room tips
Traveler rating
  • 386
  • 186
  • 32
  • 9
  • 15
Time of year
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Popular mentions
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Most Recent
Eldar Weiss wrote a review Feb 2022
1 contribution1 helpful vote
Stay away from this awful hotel! Pros: Great location Cons: rooms weren't cleaned, Bad Wi-fi, Noise, 10 minutes for hot water, Can't hold luggage at checkout for more than 2 hours, awful and indifferent treatment.
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Date of stay: February 2022
Location
Service
Sleep Quality
1 Helpful vote
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Response from Marcus Roehmer, Owner at BRIC Hotel & Spa
Responded Mar 16, 2022
We're sorry to hear that you did not enjoy your stay at the hotel. Management has been notified and is looking into the issues you mentioned to sort out how they could have been prevented and improved. As for the cleanliness, it is one of the compliments we usually receive in the feedback. So this is not typical and we will be sure to do all we can so that this does not happen again. If you would like to discuss this further, please do not hesitate to contact our team leader directly at +52(984) 134-3131.
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gehrman j wrote a review Jan 2022
2 contributions
The courtyard of the hotel does not look very impressive, but once I got up the stairs to the spa area, I felt transported to another world. I had reserved the "pamper package" for $95 USD. It was two hours of absolute heaven. Gaby was very professional and caring. She listened to what I was hoping for in my massage, extra care for my calves and upper back. The full body scrub was amazing, and all of the ingredients were local and organic. My skin felt better than it has ever felt in my life. The massage was exactly what I hoped for. Gaby really listened. The facial was also amazing, with several treatments and steps that all felt and smelled great. This place has a very chill vibe that keeps you relaxed and happy. It was a little difficult to leave and head back out into the chaos of the city. I will definitely return on my next trip to Playa del Carmen and have already recommended Jacqueline and Gaby at BRIC to all of my friends who might be in the area. The cleanliness, attention to detail, and professional attentiveness were all perfect! And, the price could not be beat! What a great deal and a great experience!
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Date of stay: January 2022
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Response from Marcus Roehmer, Owner at BRIC Hotel & Spa
Responded Feb 8, 2022
We're thrilled that you enjoyed your pampering session. Thank you so much for taking the time to leave your detailed review and for the recommendations to your friends. It would be wonderful to have the chance to serve you again soon. Until next time!
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rachizzle wrote a review Sep 2021
Saint Louis16 contributions4 helpful votes
My partner and I had the rekindle ritual for couples. It was a really hot day and this was a nice retreat. The body scrub was really nice and the massage was amazing. The staff was very friendly and treated us to some vegan cheesecake for our anniversary when we were done with our massages. I would definitely recommend this place for a massage while in Playacar.
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Date of stay: September 2021Trip type: Traveled
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Response from Marcus Roehmer, Owner at BRIC Hotel & Spa
Responded Oct 28, 2021
How wonderful to hear you enjoyed your pamper session with your partner at Bric Spa. We sure appreciate your business and your recommendation! Please come again soon.
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Jules Beach on a Budget wrote a review Sep 2021
Caledonia, Wisconsin54 contributions110 helpful votes
This is a super small hotel in a GREAT location. We booked one night at th least minute at a great price. Upon check in, I am not sure of his name- but I believe he is the manager, he is so hospitable. He is super friendly- showed us where the water cooler is so you can refill with filtered water as often as needed. It is right off of 5th Ave, but we heard no noise our entire night. We had a lovely time strolling 5th our night there & it was a very short walk back to the hotel. The room was small, but cozy, super clean, well stocked, & the a/c worked great. We did dip our toes in the pool. It is a very lovely quiet area. They even provide towels which is a plus. The platform we booked in indicated breakfast was included, but they did not have anything set up. I believe we may have been the only guests at the hotel. For what we paid- it did not matter to us. We would certainly stay here again as we felt so welcomed & we loved the small lodging feel to it.
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Date of stay: August 2021Trip type: Traveled
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Response from Marcus Roehmer, Owner at BRIC Hotel & Spa
Responded Sep 23, 2021
Thank you for the lovely review and for choosing to stay at Bric Hotel and Spa. We're glad you had a chance to explore the nearby restaurants and shops on 5th Avenue and we're happy the staff made you feel comfortable. We appreciate you bringing to attention the platform mentioning that breakfast is included. We will make sure that is revised as our kitchen is not yet in service since our reopening post Covid. We look forward to serving you again. Stay well
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Merissa N wrote a review Sep 2021
1 contribution
+1
This review is for unit 202A. At first look, nice - but when got settled in, realized it was disgusting! See pics. Stained sheets w/ hairs in 2 of the beds, stuff piled in corners and in closets, dirty oven, broken cooktop, hole in sofa. Bed sheet was actually a bed SKIRT. I was shocked based on the reviews. Front door doesn’t even sit right in the frame. Salvador our contact at Bric was very slow to respond to messages and never answered the phone. Good location but very noisy (very near Quinta Ave) so just be aware. I own a travel agency and this was a personal trip. I am SO GLAD this was not clients’ trip - would’ve been a completely unacceptable disaster. I would NOT recommend this unit to someone with high expectations nor stay again.
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Date of stay: August 2021Trip type: Traveled
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Response from Marcus Roehmer, Owner at BRIC Hotel & Spa
Responded Sep 23, 2021
You're 100% right, this is not acceptable for any reservation. We are in the process of reviewing your comments with the designated ambassador to see what went wrong and take steps so that this doesn't happen again. If you wish to discuss this with our management, please contact our office at anytime.
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Suecole217 wrote a review Jun 2021
Playa Del Carmen, Mexico48 contributions7 helpful votes
This is a review of the spa. I live in Playa and had been anxiously awaiting their reopening (like everything else, they were closed because of Covid). I went today for a 90 minute deep tissue massage, and oh, it was so fabulous! After an hour and a half of bliss, I dressed and found the owner in the waiting room with a fresh glass of watermelon juice, and a vegan truffle. We chatted a bit while her adorable little dogs played around my ankles. I really needed those few moments to gather my wits about me, because I was so seriously relaxed and blissed out, I don’t think I would have been able to walk to my car! If you aren’t staying at the hotel, or if you live in town, you need to make a trip here and get some self-care. If you are staying at the hotel…it’s just a trip up the stairs! You have to go. It’s really, really amazing. It’s quiet and comfortable and you will have the utmost attention paid to you. You will walk out feeling really special.
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Date of stay: June 2021Trip type: Traveled
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Response from Marcus Roehmer, Owner at BRIC Hotel & Spa
Responded Sep 23, 2021
Dear Sue, always a great pleasure to see you and it was good to catch up. Thank you for your rave review, we appreciate your kind words and recommendation. Come by again soon!
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Frederick wrote a review Jun 2021
Dallas, Texas2 contributions
We started our vacation with the Couples Ritual Massage and it was absolutely perfect. My wife loved her therapist and I thought Nadia was very good with her technique. It started with a foot massage followed by a body scrub and shower. It really made us feel so relaxed. They topped it off with a 90 minute massage that made us melt away. Thank you Jacqui for a wonderful experience! You all do such a wonderful job of pampering!
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Date of stay: June 2021Trip type: Traveled
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Response from Marcus Roehmer, Owner at BRIC Hotel & Spa
Responded Sep 23, 2021
We're so happy our team was able to provide a wonderful spa experience. It was a pleasure to be of service and we hope that if you're every in town again, you'll stop by! Take care
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Dustin C wrote a review May 2021
Little Rock, Arkansas44 contributions90 helpful votes
We did the couple's package. We couldn't have been more happy with the experience. It started with a cold towel and water. The met the ladies that would be taking care of us. They started with a foot wash and scrub. Next they step out of the room so you may disrobe. You get on the table covered with a towel, and they come in and uncover parts as needed to do the body exfoliation. After that, you go one at a time to the shower and return for your 90 minute massage. They then step out while you get dressed and you exit the massage room to chocolate, wine, and lime/cucumber/ginger water.
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Date of stay: May 2021Trip type: Traveled
Room Tip: It's on the north side of 28th between 5th and 10th
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1 Helpful vote
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Response from Marcus Roehmer, Owner at BRIC Hotel & Spa
Responded Sep 23, 2021
Thank you for choosing to visit us at Bric Spa. We're beyond thrilled that you were happy with your experience. We appreciate your detailed review as it gives other guests a great idea of what to expect. Please come again soon!
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Donna-Lynn M wrote a review May 2021
Playa del Carmen, Mexico6 contributions12 helpful votes
The pampering package is WONDERFUL! 120 min of pure relaxation. It was so great I went back the following week for a second visit. The atmosphere is friendly and very professional. The Mexican feel is comforting and enjoyable. Thank you for being a highlight of my vacation.
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Date of stay: May 2021Trip type: Traveled
2 Helpful votes
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Response from Marcus Roehmer, Owner at BRIC Hotel & Spa
Responded Sep 23, 2021
Wow, it's so wonderful to hear that our services met your expectations and your Bric Spa pampering was the highlight of your vacation. We appreciate your business and hope to have the opportunity to serve you again in the future.
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Jaroslaw P wrote a review Apr 2021
Ottawa, Canada48 contributions31 helpful votes
This is my wife’s review: I had the best massage in my life at the Bric Spa! It was 90 minutes of pure bliss! I highly recommend this place for everyone! Excellent value! Thank you Marbella for your amazing and very professional service. I am already planning to return. Gabriela
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Date of stay: April 2021Trip type: Traveled
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Response from Marcus Roehmer, Owner at BRIC Hotel & Spa
Responded Sep 23, 2021
Dear Gariela, we are so happy you enjoyed your massage with Marbella. Thank you for choosing Bric Spa and for taking the time to send in your 5-star review, it means a lot to us! Until next time, be well.
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PRICE RANGE
$111 - $308 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
prisma caribe playa del carmen, prisma caribe hotel
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
14
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Frequently Asked Questions about BRIC Hotel & Spa
Which popular attractions are close to BRIC Hotel & Spa?
Nearby attractions include Coralina Daylight Club (0.2 miles), Sol Jaguar (0.3 miles), and Ambarte (0.2 miles).
What are some of the property amenities at BRIC Hotel & Spa?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at BRIC Hotel & Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at BRIC Hotel & Spa?
Guests can enjoy free breakfast during their stay.
What are some restaurants close to BRIC Hotel & Spa?
Conveniently located restaurants include Rockas Jamaican Kitchen, Amorcito Corazón, and BIO-Natural.
Are there opportunities to exercise at BRIC Hotel & Spa?
Yes, guests have access to a pool during their stay.
Is BRIC Hotel & Spa located near the city center?
Yes, it is 0.2 miles away from the center of Playa del Carmen.
Which languages are spoken by the staff at BRIC Hotel & Spa?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to BRIC Hotel & Spa?
Many travelers enjoy visiting Zona Arqueológica Playa del Carmen (1.2 miles).
Is BRIC Hotel & Spa accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.