Hotel Riviera del Sol
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1ra Avenida Norte Esquina Calle 30 Norte, Playa del Carmen 77710 Mexico
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About
#51 of 324 in Playa del Carmen
Location
4.8
Cleanliness
4.7
Service
4.7
Value
4.5
Riviera del Sol is an outstandingly beautiful hotel located in Playa del Carmen. Here you will enjoy a peaceful atmosphere accompanied by the warm, friendly, and courteous service the Mayan Riviera is famous for. Riviera del Sol is designed exclusively with your relaxation and comfort in mind. Each room has a private patio or balcony overlooking the pool and stunning garden area. Whether it’s just the two of you or your entire family, you will find that staying at Riviera del Sol is a truly exceptional experience - Welcome to the magic that is Riviera del Sol!
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Property amenities
Free High Speed Internet (WiFi)
Pool
Free breakfast
Bicycle rental
Nightclub / DJ
Airport transportation
Concierge
Non-smoking hotel
Wifi
Pool / beach towels
Outdoor pool
Bar / lounge
Breakfast buffet
Car hire
24-hour front desk
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Room features
Air conditioning
Private balcony
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Mid-range
Languages Spoken
English
Location
Full view
96Great for walkers
Grade: 96 out of 100
230Restaurantswithin 0.3 miles
25Attractionswithin 0.3 miles
Contact
1ra Avenida Norte Esquina Calle 30 Norte, Playa del Carmen 77710 Mexico
Name/address in local language
Getting there
Rental CarsSee rental cars from $9/day
612Reviews27Q+A64Room tips
Reviews
Traveler rating
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The hotel seams to be nice but at the night a Salsa club starts to make a lot of noise till 2 am - 3 am. Its the worst experience I every had and I have been traveling a lot. One night was enough we where lucky that we didn't book any more nights before arrival.
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Date of stay: October 2021
Location
Service
Sleep Quality
Room Tip: Very noise at night!!
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Helpful
Hotel is pretty good. Staff is kind and helpful. Breakfast is real good, specially the chilaquiles. Room was big and clean. Bed was comfortable. The only downside was the noise. There is a bar or something right in front of the hotel and the music was so loud, and it seemed as the night was passing by the music got louder and louder. This is why I would not recommend it for families with small children but if you come in alone or in couples it is great. The location is fantastic right in the middle of everything.
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Date of stay: November 2021Trip type: Traveled
Helpful
The place, the rooms, the staff its all perfect. Thats why I have mixed feelings writing this review. We booked for 3 night but had to leave after one. One month ago, a bar opened across the street. The music in this bar is sooo loud, I never ever experienced something like this before. There werent even people in the bar and they still kept on playing music until 3 am. We did not sleep at all, which is very exhausting after a long flight. We decided to leave after one night, unfortunately we didnt get any refunds. But still, this is not the hotels fault, and I hope they figure something out with the bar since its ruining the experience for the guests of this great hotel.
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Date of stay: November 2021Trip type: Traveled
3 Helpful votes
Helpful
The photos on the internet are not recent. The pool area was a construction site. The rooms are noisy and next to a bar that played heavy metal music all night long. The staff didn't want to help at all and I was left for an hour in the reception before I was shown to my room. I would avoid this property if you have children, the area around the pool is not safe,
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Date of stay: August 2021
Value
Location
Service
Room Tip: Do not stay here, there are nicer hotels near by that are quieter and safer
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1 Helpful vote
Helpful
Me and my boyfriend stayed 9 days at Riviera del Sol this February. We had a nice time there: the staff was very helpful and supported us with many things (e.g. calling transport shuttle to airport, ordering pizza during a heavy rainy evening etc). The breakfast is very good and healthy, with homemade yogurt and fresh fruit always available. There is a nice pool area, where we enjoyed chilling in the afternoon. The location is very central; this means also a bit of noise (which is easily solvable with ear plugs for those who are light sleepers).
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Date of stay: February 2020Trip type: Traveled
1 Helpful vote
Helpful
Nice hotel on a noisy street. Good breakfast included. Everything in the hotel works which is rare in Mexico. Unfortunately Playa Del Carmen is now charging $1 per hour. If you don’t pay they boot your car.
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Date of stay: February 2020Trip type: Traveled
2 Helpful votes
Helpful
Me and my small family (girlfriend and 1 1/2 year old boy) stayed here for five nights in february 2020. We had some problem with our airline who lost our stroller and the receptionist Victor helped us a lot. Other good things about this place is the breakfast and the clean and beautiful surroundings(there is a nice lounge and also around the pool the staff in charge did a great job with plants and trees and made it into an Oasis. The room was great. The cleaning staff really on point. Also I did yoga with the theacher Theresa and I can recomend her. So why not a full 5 star review? The wifi hardly worked (we informed the staff) and the pool was cold at times. But anyway I would still recomend a visit.
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Date of stay: February 2020Trip type: Traveled
2 Helpful votes
Helpful
We stayed at Riviera Del Sol for two nights. The breakfast was delicious, service was outstanding, really nice pool and big spacious room. Very well located and the staff went the extra mile. I had left something at the hotel and someone brought it over to Cancun for me at no charge- highly recommend this hotel!
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Date of stay: December 2019Trip type: Traveled
2 Helpful votes
Helpful
Response from rivieradelasol, Gerente at Hotel Riviera del Sol
Responded Jan 8, 2020
Thank you so much for your feedback! We hope see you soon again!! Saludos!!
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Overall, my stay was good. I can only complain about the pool water being cold and thereafter the pool being closed for cleaning. It is a very cute pool in the middle of the hotel that would have been nice to utilize. I noticed prior to my stay people had written reviews about loud noise, I will say that the noise isn't too bad at night. I had a baby and two other children who were unbothered. Otherwise, this hotel has a very relaxing and cozy atmosphere with pretty decent food, contrary to other reviews.
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Review collected in partnership with this hotel
Date of stay: November 2019Trip type: Traveled
2 Helpful votes
Helpful
Response from rivieradelasol, Gerente at Hotel Riviera del Sol
Responded Jan 8, 2020
Thank you so much for your feedback! We hope see you again soon! Saludos!
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My wife and I and another couple stayed here for 3 nights in October, mainly because of reviews from Trip Advisor. The room was very nice with a comfortable bed. My only complaint was that they didn't include any wash cloths, only towels. We rented rooms with balconys which cost a few dollars more but was well worth it. They gave us a coupon to buy a spot at a real nice beach bar (only 2 blocks away) where we had our own lounge chairs with a table and umbrella. We had to spend I think 250 pesos per person but they served us lunch and drinks on the beach. The morning breakfast was free and really not too bad with fresh squeezed orange juice, coffee, toast with home made jelly, eggs and various other choices. Perfect to start the day. All the employees were very helpful and courteous. Overall a good buy at $50 a night! We didn't use the pool much which is located in a central courtyard but many other people did. We usually went to the beach instead. Overall a good buy at $50 a night!…
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Review collected in partnership with this hotel
Date of stay: October 2019Trip type: Traveled
Room Tip: Get a balcony room, worth a few dollars more.
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1 Helpful vote
Helpful
Response from rivieradelasol, Gerente at Hotel Riviera del Sol
Responded Dec 14, 2019
Thank you very much for your feedback! We hope to have your choice again on your next visit to Playa del Carmen Saludos!
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PRICE RANGE
$65 - $126 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
riviera del sol hotel, riviera del sol playa carmen
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
23
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Claim Your Listing Frequently Asked Questions about Hotel Riviera del Sol
Which popular attractions are close to Hotel Riviera del Sol?
Nearby attractions include Coralina Daylight Club (0.1 miles), Sol Jaguar (0.3 miles), and Ambarte (0.2 miles).
What are some of the property amenities at Hotel Riviera del Sol?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hotel Riviera del Sol?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Riviera del Sol?
Guests can enjoy free breakfast and a lounge during their stay.
What are some restaurants close to Hotel Riviera del Sol?
Conveniently located restaurants include Rockas Jamaican Kitchen, Dolce Salato, and Zitla Ceiba.
Are there opportunities to exercise at Hotel Riviera del Sol?
Yes, guests have access to a pool during their stay.
Does Hotel Riviera del Sol have airport transportation?
Yes, Hotel Riviera del Sol offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel Riviera del Sol located near the city center?
Yes, it is 0.2 miles away from the center of Playa del Carmen.
Are there any historical sites close to Hotel Riviera del Sol?
Many travelers enjoy visiting Zona Arqueológica Playa del Carmen (1.2 miles).
Is Hotel Riviera del Sol accessible?
Yes, it offers reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.