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Hotel Riu Lupita

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2,237 Reviews from our TripAdvisor Community

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Showing 777: English reviews
Ottawa, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Our first time in a Riu hotel. Stayed there from 2106/07/10 to 2106/07/15. The rooms, grounds and buffet area are spotless. The staff is so professional and so pleasant. Please note that there are no clocks, coffee machine and iron and board in the rooms. The evening shows were good. The pools - water way too hot but clean. The... More 

Helpful?
1 Thank France P
paisley
Level Contributor
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Having been in 5 star hotels in Riviera Maya i was disappointed to find i could'nt get a room in a 5 star on my holiday dates . Decided to take a room in Riu Lupita and what a great hotel and location it turned out to be .Sure its not as large as some hotels but the staff do... More 

Helpful?
5 Thank baldiejohn
gllasgow
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 1 week ago

loved my 2 week holiday at this hotel staff were lovely everyone seemed really happy vert clean well looked after hotel food was great i didnt like the cocktails during the day they made them like a slush puppy and at night they were real nice cocktails ...one thing they should try and address is the two pools are like... More 

Helpful?
2 Thank evelyn9cook
Paterson, New Jersey
1 review
5 of 5 stars Reviewed 1 week ago

My family and I stayed at the Riu Lupita from 7/12/16 thru 7/15/16, it was amazing. The staff is phenomenal. This resort is smaller than the other Riu’s but it has all of the amenities of a 5 star. The food, entertainment, pools and beach was great. The staff does an excellent job cleaning. I recommend this property to anyone... More 

Helpful?
Thank Esther M
Denver, Colorado
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My brother and I stayed at the RIU Lupita several years ago when I waited too long to reserve a stay at the RIU Tequila. The Lupita is much smaller and oriented towards a family vacation. The vacationers are mainly Europeans (that's ok). The hotel is good in the sense of being a RIU hotel but all amenities are on... More 

Helpful?
7 Thank JackOR101
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Me and my boyfriend booked this hotel through Thomsons as a cheap, last minute deal. We weren't expecting the Ritz but we hoped it would be a nice cheap and cheerful getaway for some much needed relaxation. For starters, the room exceeded expectations. It was obviously newly renovated, very clean and had everything we could need. We found that the... More 

Helpful?
5 Thank Hannah L
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

This was my boyfriend and I first time visiting Mexico, so we didn't have any expectations or much to compare this hotel to regarding the other larger resorts here. I'm sure there is much more luxurious places in Mexico to visit than here in fact I know there is, but we were pretty impressed at the standard of this hotel... More 

Helpful?
13 Thank Justine C
Worcester, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 14, 2016

Stayed here with my girlfriend for a week as part of a Thomson holiday. Overall the hotel was pretty good and when considered as part of the whole holiday package it was good value. Room: A ground floor 'cottage' type room that backed on to the adults only pool. With no one above us and one adjoining room on the... More 

Helpful?
4 Thank Myles T
Plymouth, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed June 11, 2016 via mobile

Have just returned from this hotel , booked through Holiday Pirates and saved a lot on the Thompson brochure price. Can not understand the bad reviews for this hotel, it was excellent. Drinks on arrival and given all the relevant information about the hotel from brilliant hotel staff. Room lovely and clean, with a gorgeous bathroom . Could not fault... More 

Helpful?
8 Thank Tracy G
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 10, 2016 via mobile

Stayed here for 2 weeks and found the staff and the whole resort enjoyable Rooms were lovely and clean and Aircon worked brilliantly Bus to the beach and 5th Avenues was ok but taxi into 5th avenue was only 90peso Coco bongo and Xplor is a must avoid Xcaret absolute rip off Steakhouse on the beach at night is lovely... More 

Helpful?
3 Thank Carla D
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free Breakfast
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Multilingual Staff
  • Laundry Service
  • Concierge
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
* Located on the Yucatan peninsula, 2 km / 1.2 Miles from Playa del Carmen * Main building and 1 and 3-story bungalows * Surrounded by 25,000 m2 / 29,900 sq. Yards of lush gardens * 3.5 Km / 2.1 Miles from the beach (complimentary transportation) * Complimentary sun loungers on the beach * 2.5 Km / 1.5 Miles from various shops * 50 km / 31 miles from Cancun Intl. Airport * Credit cards accepted: Visa, MasterCard, Amex, Diners ... more   less 

Additional Information about Hotel Riu Lupita

Address: Avda. Xaman-Ha, Manzana 20, Lote 1, Condominio Playacar | Lote Hotelero No. 1, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $121 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Riu Lupita 3.5*
Number of rooms: 300
Reservation Options:
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Also Known As:
Riu Lupita Resort
Riu Lupita Mayan Riviera
Riu Lupita Mexico
Hotel Riu Lupita Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#44 Top resorts Hotel in Playa del Carmen
#50 Spa Hotel in Playa del Carmen
#83 Romantic Hotel in Playa del Carmen
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