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    Hotel Riu Lupita

    Avda. Xaman-Ha, Manzana 20, Lote 1 | Condominio Playacar, Playa del Carmen 77710, Mexico
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    8/28/2017 8/29/2017
    Traveler (3411)
    Pool & Beach (880)
    Room & Suite (590)
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    Overview
    • Excellent35%
    • Very good42%
    • Average15%
    • Poor5%
    • Terrible3%
    Travelers talk about
    “beach club” (233 reviews)
    “shuttle bus” (77 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Pool
    Restaurant
    Family Rooms
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Dry Cleaning
    Tennis Court
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Offers from Hotel Riu Lupita
    Special Offer: Your first gift: 500 pts
    Hotel packages
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    Rooms
    Aug 28Aug 29
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,782)
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    1 - 5 of 933 reviews

    Reviewed 3 days ago

    We stayed at the Riu Lupita in June and we had a fabulous holiday. You cannot fault the hotel in any way. The staff are fabulous and work so hard and they are always cheerful and friendly. We enjoyed all the restaurants and the buffet....More

    3  Thank KARENP105
    Reviewed 1 week ago via mobile

    Stayed in the Riu Lupita for 2 weeks this June this year & I can honestly say we had a fabulous time. Accommodation was exceptionally clean & well mentioned, serviced every day. Bar & restaurant staff extremely helpful & couldn't do enough for you: food...More

    9  Thank 123456gm
    Reviewed 1 week ago via mobile

    I visited the Riu Lupita for a quick three night trip with my girlfriend for her birthday. The staff was very nice and accommodating and decorated our room for her birthday and I barely mentioned it to them! As for the room it was nice,...More

    5  Thank dukeisgod23
    Reviewed 1 week ago via mobile

    Let me start by saying we travel to Mexico 2-3 times every year. So we have stayed a lot of resorts, and many Rius, in this area. We traveld with a larger group that included ages from 1 to 70. I will start with the...More

    6  Thank cymmiller
    Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu LupitaResponded 1 week ago

    Dear guest, Thank you for your loyalty to RIU Hotels & Resorts and for taking the time to give us your constructive and valued feedback. We are disappointed that you were not satisfied with the overall choice of beverages at our bars. Please be assured...More

    Reviewed 3 weeks ago

    Had a short trip to Riu Lupita ( 4 Nights) . Staff were most pleasant, food always fresh and tasty. Shows at night were great and full of energy. Shuttle to beech and down town every half an hour. One of the best beeches I...More

    4  Thank takharranj
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Spa
    • Breakfast included
    • Fitness Center with Gym / Workout Room
    • Free Internet
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Things to do
    • Pool
    • Restaurant
    • Tennis Court
    • Spa
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • $140 - $923 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #44 Top resorts Hotel in Playa del Carmen
    • #50 Spa Hotel in Playa del Carmen
    • #81 Romantic Hotel in Playa del Carmen
    • Room types
    • Family Rooms
    • Number of rooms
    • 300
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Travelocity, Hotels.com, Hotwire, Cheap Tickets, Cancelon, TripOnline SA, HotelQuickly and Evoline ltd so you can book your Hotel Riu Lupita reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Riu Lupita Resort ,
    • Riu Lupita Mayan Riviera ,
    • Riu Lupita Mexico ,
    • Hotel Riu Lupita Riviera Maya/Playa Del Carmen, Mexico
    Add Photo Photos
    Traveler (3411)
    Pool & Beach (880)
    Room & Suite (590)
    Dining (428)
    Hotel & Grounds (1782)
    Family and Play Areas (88)
    Bathroom (47)
    Business Center & Event Rooms (5)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Deedee319
    July 19, 2017|
    AnswerShow all 2 answers
    Response from bryanb | Reviewed this property |
    All the regular rooms are walk in showers now. The renos a couple years ago removed the tubs. Can't speak for family rooms though.
    1
    Vote
    vannyvanvan
    July 17, 2017|
    AnswerShow all 3 answers
    Response from Scarletrugby | Reviewed this property |
    Many coatis running around the hotel & grounds as well as agoutis & 10 resort cats sunbathing daily.The cats are part of the hotel's animal policy.The coatis are in their natural environment & are active primarily first... More
    2
    Votes
    Julie W
    July 17, 2017|
    AnswerShow all 2 answers
    Response from Scarletrugby | Reviewed this property |
    We did at both the main pool bar at the hotel & at the beach pool bar too. Not at the quiet pool area though.
    1
    Vote
    Room Tips
    "Section 3020 2920, etc are near the quiet pool"
    Read review
    "choose and outside room rather than the centre if you require your sleep"
    Read review
    "I really don't think there is a bad location at this hotel. We were close to main desk."
    Read review
    "All rooms are the same no upgrades or views"
    Read review
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