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Hotel Riu Lupita

07/03/2017 07/04/2017
1 room 2 adults 0 children
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2,700 Reviews from our TripAdvisor Community

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Showing 906: English reviews
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Ludlow, United Kingdom
Reviewed 2 days ago NEW

What this hotel lacks in terms of facilities it makes up in the quality of its staff. From our arrival we were made to feel welcome and special and had a fantastic stay. Will return one day soon hopefully.

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2Thank David B
toronto
Reviewed 6 days ago NEWvia mobile

Rooms are nice,food is ok, and the beach club is nice but there is so much control at this hotel. Sports activities are only open from 1030 to 5, you can only bring glass in certain areas, you can only smoke at a few tables, the pool is heated but closes at 8 so whats the point? And the shuttles...

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1Thank andrew c
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Lupita, responded to this review

Dear guest, Thank you for choosing our hotel and for taking the time to share your experience with us. Regarding the location of the resort, we always ensure this information is clearly stated on our website so that our guests know exactly what to expect upon arrival. As you described, despite the hotel being approx. 3 km away from the...

Wrea Green, United Kingdom
Reviewed 1 week ago NEWvia mobile

Hotel transport collected the 4 of us from Cancun airport. They were waiting for us on arrival we were quickly escorted to our minivan & were at the hotel within the hour, very efficient. Hotel reception were also quick & efficient even though they lacked a warm greeting. Rooms were of reasonable size, with a lovely large bathroom the bed...

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3Thank motleybunch
Reviewed 1 week ago via mobile

Absolutely brilliant hotel staff are great also very clean hotel food excellent my self and my family will return to this hotel only thing can't understand why it's rated by Thomson for only a three star should at least be a four come on Thomson make it a four

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4Thank Michelle C
birkenhead
Reviewed 1 week ago

Just returned from a 2wk holiday to this hotel for my 50 th with the hubby an our friends needless to say it was lovely an I had an amazing holiday . On arrival we were greeted with a cocktail an given r room key an information needed , rooms were spacious with walk in shower a free safe an...

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7Thank tranmere70
Golden Valley, North Dakota
Reviewed 1 week ago via mobile

My husband and I stayed for 5 nights last May for my birthday. We had so much fun I decided to round up our adult children and significant others/spouses. There were 10 of us! The friends we met there in May from England joined us again on this trip. The food was excellent. The staff were excellent. I love the...

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3Thank jdvnurse
Liedekerke, Belgium
Reviewed 1 week ago

We arrived for a two weeks stay early afternoon before check-in time, but immediately got our room with all the specifications we requested: first floor, quiet room at the end of the corridor with a double bed. The room was big enough for the two of us with a tiled floor, flat screen tv, fridge with soft drinks & beer,...

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4Thank Kretenzer
Merseyside
Reviewed 1 week ago

We have just returned from a fantastic holiday at the Riu Lupita. Yes the hotel is not on the beach but this is not a problem as a bus takes you to the beach (runs every 30 mins) to the exclusive beach club (also stops at 5th Avenue). The all inclusive continues at the beach club as does the pool...

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5Thank Tracy H
Orangeville, Canada
Reviewed 2 weeks ago

Riu Lupita was the best all inclusive I have been too. It is a smaller resort but had everything you would need. Food was great, pools were clean and refreshing and the staff was incredible. I would almost go back again purely because the entertainment staff was so fantastic (Ricardo, Roberto, Melissa and Deborah especially). If you want the beach...

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4Thank tammymccannell
Swindon, United Kingdom
Reviewed 2 weeks ago

Good sized campus - not too big - very good location. Rooms are kept clean/tidy and all of the staff are exceptionally friendly. The quality of the cuisine = very good. Teams of staff work very hard on the entertainment too. I went to play golf at the very near by Hard Rock Golf Club - booked on teeoff.com to...

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5Thank MandyHamilton007
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07/03/2017 07/04/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Center with Gym / Workout Room
  • Free Internet
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Spa
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
* Located on the Yucatan peninsula, 2 km / 1.2 Miles from Playa del Carmen * Main building and 1 and 3-story bungalows * Surrounded by 25,000 m2 / 29,900 sq. Yards of lush gardens * 3.5 Km / 2.1 Miles from the beach (complimentary transportation) * Complimentary sun loungers on the beach * 2.5 Km / 1.5 Miles from various shops * 50 km / 31 miles from Cancun Intl. Airport * Credit cards accepted: Visa, MasterCard ... more   less 

Additional Information about Hotel Riu Lupita

Address: Avda. Xaman-Ha, Manzana 20, Lote 1, Condominio Playacar | Playa del Carmen - Quintana Roo, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $142 - $282 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Riu Lupita 3.5*
Number of rooms: 300
Reservation Options:
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Also Known As:
Riu Lupita Resort
Riu Lupita Mayan Riviera
Riu Lupita Mexico
Hotel Riu Lupita Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#45 Top resorts Hotel in Playa del Carmen
#50 Spa Hotel in Playa del Carmen
#81 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Riu Lupita staff and other travelers.
315 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Some Rooms near reception pick up Internet”
tranmere70, 1 week ago | Read review
“We stayed in room 1231 facing the Golf Course which was very quiet.”
925TracyH925, 1 week ago | Read review
“The blocks by the tennis court (at the front) and the Hard Rock Golf course (at the back) are very conveniently located”
MandyHamilton007, 2 weeks ago | Read review
“Quiet and clean”
mommyof3Vancouver_BC, 2 weeks ago | Read review
“We had 1616, ground level nobody above us , a stones throw from the stage, buffet, bar, main pool and lobby”
  • Our room 1616 - we got lucky because some units had three floors, no elevators
brigittec263, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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Prices are for 1 room, 2 adults
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