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    Occidental at Xcaret Destination

    Carretera Federal Chetumal Puerto Juarez Km. 282 | Solidaridad, Playa del Carmen 77710, Mexico
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    10/8/2017 10/9/2017
     99 people are viewing this hotel
    $250
    $153
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    $163
    Traveler (12786)
    Pool & Beach (2712)
    Room & Suite (1056)
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    Overview
    • Excellent47%
    • Very good32%
    • Average12%
    • Poor5%
    • Terrible4%
    Travelers talk about
    “royal club” (1,485 reviews)
    “man made beach” (420 reviews)
    “fun club” (356 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Occidental at Xcaret Destination
    Special Offer: Off mode: Up to 37%
    Hotel deals
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    Paradisus Playa Del Carmen La Esmeralda
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    Rooms
    Oct 8Oct 9
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    1 room, 2 adults, 0 children
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    Reviews (12,920)
    There are newer reviews for Occidental at Xcaret Destination
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    5,661 - 5,665 of 10,675 reviews

    Reviewed December 15, 2013

    My wife and I visited Occidental Grand Xcaret from 12/7 to 12/14. We have been to a few all-inclusive resorts in the Caribbean and found this one to be slightly above average. Unlike some reviewers, we did not encounter significant problems with mold, bugs, or...More

    4  Thank Adam L
    Reviewed December 15, 2013

    This is a hard review to write as we stayed at the OGX - Royal Club twice and had two very different experiences. In April 2010 we stayed at this resort with a group of 30 for our wedding and had a FANTASTIC stay. Everything...More

    4  Thank supernatural
    Reviewed December 15, 2013

    My husband and I recently visited this resort and were extremely pleased with our experience. The staff was excellent and very accommodating … we had to move rooms because of a gas leak and were treated to a complimentary massage. Our room was average but...More

    4  Thank Pat T
    Reviewed December 15, 2013 via mobile

    This hotel is not a 5 star more like a 1 star . The only good things about it are the girls at the lobby bar and the guy's at the pool bar who are all brilliant. The rooms are not very good supposedly had...More

    Thank Barlicker_7
    Reviewed December 13, 2013 via mobile

    The first thing I would say is the staff are really friendly. A special shout out to Susana Estrada at the adult beach pool very helpfully, happy and friendly lady. But I would never come back here! When we first got there the room was...More

    4  Thank Iarobinson
    Response from Itze P, Reputation Management at Occidental at Xcaret DestinationResponded January 14, 2014

    Dear Larobinson, Thank you for taking the time to provide your feedback from your recent stay with us. We are disappointed that you found it less than satisfactory. Please allow us to express our sincerest apologies for the lack of service you may have experienced,...More

    Paradisus Playa del Carmen La Perla
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    Paradisus Playa Del Carmen La Esmeralda
    7,408 reviews
    #32 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Free Parking
    • Beachfront
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Business Center with Internet Access
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Tennis Court
    • Spa
    • Hot Tub
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • $145 - $629 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #39 Top resorts Hotel in Playa del Carmen
    • #46 Luxury Hotel in Playa del Carmen
    • #48 Family Hotel in Playa del Carmen
    • #48 Spa Hotel in Playa del Carmen
    • #51 On the Beach Hotel in Playa del Carmen
    • #77 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 764
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Barcelo, Booking.com, BookIt.com, Orbitz, TripOnline SA, Travelocity, HotelsforEveryone, Cheap Tickets, Hotwire, Cancelon, Evoline ltd, getaroom.com and HotelQuickly so you can book your Occidental at Xcaret Destination reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Occidental Grand Xcaret Hotel ,
    • Occidental Grand Flamenco Xcaret ,
    • Grand Flamenco Xcaret ,
    • Xcaret Grand Occidental ,
    • Occidental Xcaret ,
    • Hotel Xcaret ,
    • Xcaret Playa Del Carmen ,
    • Grand Xcaret Occidental ,
    • Xcaret Hotel ,
    • Grand Occidental Xcaret
    Add Photo Photos
    Traveler (12786)
    Pool & Beach (2712)
    Room & Suite (1056)
    Dining (934)
    Hotel & Grounds (8083)
    Family and Play Areas (113)
    Bathroom (98)
    Business Center & Event Rooms (17)
    Nearby
    Sponsored by:
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    .39 miles away
     
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    1.99 miles away
     
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    7,408 reviews
    1.12 miles away
     
    Paradisus Playa del Carmen La Perla
    8,896 reviews
    1.15 miles away
     
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    Ask a question
    Questions & Answers
    Ann0106
    September 26, 2017|
    AnswerShow all 2 answers
    Response from OccidentalatXcaret | Property representative |
    Dear Ann106, Please check your messages.
    0
    Votes
    Google Translation
    Room Tips
    "3rd floor to interact with monkeys"
    Read review
    "Royal Level."
    Read review
    "we stayed at the Royal Club so had first class amenities and a suite as well as specialty dining and our own..."
    Read review
    "Select a room on the 2nd or 3rd floor."
    Read review
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