We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
9/3/2017 9/4/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Occidental at Xcaret Destination

    Carretera Federal Chetumal Puerto Juarez Km. 282 | Solidaridad, Playa del Carmen 77710, Mexico
    Hotel website
    Save
    Best prices for your stay
    9/3/2017 9/4/2017
    Savings alert: 10% below average rate

    The price you found is 10% lower than this hotel's average rate of $153/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    Lock in the lowest price from our partners
    $138$250
    View Deal
    Traveler (12570)
    Pool & Beach (2670)
    Room & Suite (1035)
    Overview
    • Excellent47%
    • Very good32%
    • Average12%
    • Poor5%
    • Terrible4%
    Travelers talk about
    “royal club” (1,479 reviews)
    “man made beach” (418 reviews)
    “fun club” (352 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Occidental at Xcaret Destination
    Special Offer: Join my Barceló
    Hotel deals
    Deals (42)
    Sep 3Sep 4
    |
    1 room, 2 adults, 0 children
    • Deluxe Room - All-Inclusive
      $250$138
      View Deal
    • Deluxe Room - All Inclusive
      $194
      View Deal
    • Deluxe,All Inclusive
      $193
      View Deal
    More deals for this property
    • Deluxe Room - All-Inclusive
      $138
      View Deal
    • Double Deluxe
      $169
      View Deal
    • Deluxe Room
      $192
      View Deal
    • Deluxe Unlimited Xcaret Xperience
      $192
      View Deal
    • Deluxe,All Inclusive
      $193
      View Deal
    • Deluxe Room - All Inclusive
      $194
      View Deal
    • Deluxe Unlimited Xcaret Xperience
      $194
      View Deal
    • Deluxe Room - All Inclusive
      $194
      View Deal
    • Deluxe Unlimited Xcaret Xperience
      $194
      View Deal
    • Deluxe Room - All Inclusive
      $194
      View Deal
    Collapse room deals
    View more room deals
    Showing room deals 1 - of 42
    Paradisus Playa del Carmen La Perla
    8,705 reviews
    #22 of 211 hotels in Playa del Carmen
     
    Hotel Eclipse
    141 reviews
    #146 of 211 hotels in Playa del Carmen
     
    Mahekal Beach Resort
    2,729 reviews
    #27 of 211 hotels in Playa del Carmen
     
    Paradisus Playa Del Carmen La Esmeralda
    7,255 reviews
    #31 of 211 hotels in Playa del Carmen
     
    Write a Review
    Reviews (12,598)
    Traveler rating
    Traveler type
    Time of year
    Language
    • More languages

    1 - 5 of 10,455 reviews

    Reviewed 2 days ago via mobile

    We love this resort ... Genuinely gutted, had a fantastic day at the beach, then a brilliant afternoon/ evening with friends at the Virgin pool - headed back to the room to crash with the kids and get room service, ready for an early night...More

    2  Thank Adamsfamily100
    Response from OccidentalatXcaret, Claudia Uscanga Hondal. Social Media & Customer Care Coordinator. at Occidental at Xcaret DestinationResponded yesterday

    Dear Adamsfamily100, We would like to thank you for choosing Occidental as your holiday destination during your visit to Riviera Maya. Our guests play a key role in helping us to improve our services and we truly appreciate the feedback. Please accept our apologies for...More

    Reviewed 2 days ago

    Great place for family or with your friends! Staff was very friendly! Excellent food! Rooms always kept clean! We spent couple of days in he pool with the swim up bar! We meet some great people there! Restaurant above the bar was pretty good!More

    Review collected in partnership with Barcelo Hotels & Resorts
    Thank gonzalesjb
    Response from OccidentalatXcaret, Claudia Uscanga Hondal. Social Media & Customer Care Coordinator. at Occidental at Xcaret DestinationResponded yesterday

    Dear gonzalesjb, Thank you so much for taking the time to leave us your feedback on your recent experience at Occidental at Xcaret Destination. Our goal is to serve all our guests with the highest level of service and satisfaction. We are always concerned about...More

    Reviewed 2 days ago

    The food at the buffet was good. The specialty restaurants we went to the steak house the steak was good service horrible. Italian was horrible all the way around. After and hour we almost left without getting our food. Rooms and beds were so comfortable....More

    Review collected in partnership with Barcelo Hotels & Resorts
    Thank 436stacyd
    Response from OccidentalatXcaret, Claudia Uscanga Hondal. Social Media & Customer Care Coordinator. at Occidental at Xcaret DestinationResponded yesterday

    Dear 436stacyd, We would like to thank you for choosing Occidental as your holiday destination during your visit to Riviera Maya. Our guests play a key role in helping us to improve our services and we truly appreciate the feedback. We truly appreciate your sincere...More

    Reviewed 3 days ago

    For my first experience in Mexico, I would highly recommend this hotel to anybody that would love to enjoy fun and adventure; specially having the Xcaret park right in the hotel. Xcaret is for everyoneMore

    Review collected in partnership with Barcelo Hotels & Resorts
    Thank 37margarito
    Response from OccidentalatXcaret, Claudia Uscanga Hondal. Social Media & Customer Care Coordinator. at Occidental at Xcaret DestinationResponded 2 days ago

    Dear 37margarito, Thank you so much for taking the time to leave us your feedback on your recent experience at Occidental at Xcaret Destination. Our goal is to serve all our guests with the highest level of service and satisfaction. We are always concerned about...More

    Reviewed 4 days ago

    Our second year here and we had an amazing time. The friendly staff, lovely rooms, amazing facilities, great food and, of course, the monkeys on the balcony! All of these made our holiday very special. We will be there again next year :-)More

    Review collected in partnership with Barcelo Hotels & Resorts
    2  Thank Jape330
    Response from OccidentalatXcaret, Claudia Uscanga Hondal. Social Media & Customer Care Coordinator. at Occidental at Xcaret DestinationResponded 3 days ago

    Dear Jape330, We would like to thank you for choosing Occidental as your holiday destination during your visit to Riviera Maya. Our guests play a key role in helping us to improve our services and we truly appreciate the feedback. We truly appreciate your sincere...More

    Paradisus Playa del Carmen La Perla
    8,705 reviews
    #22 of 211 hotels in Playa del Carmen
     
    Hotel Eclipse
    141 reviews
    #146 of 211 hotels in Playa del Carmen
     
    Mahekal Beach Resort
    2,729 reviews
    #27 of 211 hotels in Playa del Carmen
     
    Paradisus Playa Del Carmen La Esmeralda
    7,255 reviews
    #31 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Free Parking
    • Beachfront
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Business Center with Internet Access
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Tennis Court
    • Spa
    • Hot Tub
    Details
    • Price range
    • $130 - $554 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #39 Top resorts Hotel in Playa del Carmen
    • #45 Luxury Hotel in Playa del Carmen
    • #47 Spa Hotel in Playa del Carmen
    • #48 Family Hotel in Playa del Carmen
    • #50 On the Beach Hotel in Playa del Carmen
    • #77 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 764
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, BookIt.com, Expedia, Orbitz, Barcelo, Booking.com, TripOnline SA, Travelocity, Cancelon, Agoda, Cheap Tickets, HotelsforEveryone, Hotwire, Evoline ltd, getaroom.com and HotelQuickly so you can book your Occidental at Xcaret Destination reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Occidental Grand Xcaret Hotel ,
    • Occidental Grand Flamenco Xcaret ,
    • Grand Flamenco Xcaret ,
    • Xcaret Grand Occidental ,
    • Occidental Xcaret ,
    • Hotel Xcaret ,
    • Xcaret Playa Del Carmen ,
    • Grand Xcaret Occidental ,
    • Xcaret Hotel ,
    • Grand Occidental Xcaret
    Add Photo Photos
    Traveler (12570)
    Pool & Beach (2670)
    Room & Suite (1035)
    Dining (926)
    Hotel & Grounds (7936)
    Family and Play Areas (113)
    Bathroom (98)
    Business Center & Event Rooms (17)
    Nearby
    Sponsored by:
    Hotel Eclipse
    141 reviews
    .39 miles away
     
    Mahekal Beach Resort
    2,729 reviews
    1.99 miles away
     
    Paradisus Playa Del Carmen La Esmeralda
    7,255 reviews
    1.12 miles away
     
    Paradisus Playa del Carmen La Perla
    8,705 reviews
    1.15 miles away
     
    Nearby Restaurants
    La Vagabunda Fiesta
    197 reviews
    .48 miles away
    Xquitelicious
    13 reviews
    .34 miles away
    Senor Taco
    52 reviews
    .40 miles away
    La Laguna
    47 reviews
    .67 miles away
    Nearby Attractions
    Arrendadora Turistica Noa
    8 reviews
    .93 miles away
    Centro Ceremonial Kohunlich
    9 reviews
    .91 miles away
    Go Natural Explorers
    1,783 reviews
    .42 miles away
    Chichen Itza Private Tours
    340 reviews
    .52 miles away
    Ask a question
    Questions & Answers
    Jacki K
    August 19, 2017|
    Answer
    Response from Adamsfamily100 | Reviewed this property |
    Too much, don't bother. Our Rep told us to join Boingo for $5 pcm for 4 devices then cancel when you leave - it's worked for my kids
    0
    Votes
    Amanda B
    August 18, 2017|
    Answer
    Response from OccidentalatXcaret | Property representative |
    Dear Amanda B, From the lobby to the beach thee is a 10 minutes walking distance and we have shuttle transportation.
    1
    Vote
    Google Translation
    jessgrey
    August 17, 2017|
    Answer
    Response from OccidentalatXcaret | Property representative |
    Dear jessgrey, there are coffee machine and coffee kits in every room and you can order more to the room for free every day.
    1
    Vote
    Google Translation
    Room Tips
    "There are no good rooms as there is no ventilation and the rooms smelled like mold/mildew."
    Read review
    "The smallest rooms are tiny. Opt for a bigger room."
    Read review
    "Building 10 is good for mobility issues"
    Read review
    "Every room is in a great location."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing