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    Occidental at Xcaret Destination

    Carretera Federal Chetumal Puerto Juarez Km. 282 | Solidaridad, Playa del Carmen 77710, Mexico
    +1 855-231-7257
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    1/4/2018 1/5/2018
    $296
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    Overview
    • Excellent48%
    • Very good31%
    • Average12%
    • Poor5%
    • Terrible4%
    Travelers talk about
    “royal club” (1,513 reviews)
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    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    4.0 Star Hotel
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    Royal Hideaway Playacar
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    Rooms
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (13,454)
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    1 - 5 of 11,042 reviews

    Reviewed 2 days ago

    Lovely property, clean and beautiful. Beach buffet delicious with outstanding view of the ocean. Very relaxing. On same property of the outstanding Xcaret ecological park. Staff very friendly and helpful. Excellent trip!More

    Review collected in partnership with Barcelo Hotels & Resorts
    Thank theodores762
    Response from OccidentalatXcaret, Social Media & Customer Care Coordinator at Occidental at Xcaret DestinationResponded yesterday

    We would like to express our most sincere gratefulness for choosing us as your anniversary destination. We are really glad to hear that you enjoyed your holiday very much and we will like to thank you to share your experience with us. We loved how...More

    Reviewed 2 days ago

    Stayed here for 11 nights recently. Lovely hotel with friendly staff and lovely grounds. Lots of wildlife in jungle type surroundings. Paid extra for xcaret park which was worthwhile as we could go in and out as we pleased. All inclusive with premium drinks also...More

    Review collected in partnership with Barcelo Hotels & Resorts
    Thank Jim L
    Response from OccidentalatXcaret, Social Media & Customer Care Coordinator at Occidental at Xcaret DestinationResponded yesterday

    Dear Jim L, We would like to thank you for choosing Occidental as your holiday destination during your visit to Riviera Maya. Our guests play a key role in helping us to improve our services and we truly appreciate the feedback. We are absolutely delighted...More

    Reviewed 2 days ago via mobile

    Overall we enjoyed our stay. The first two days were annoying as everyone stopped us for a sales pitch about excursions or having a share in the resort. It was a little much when we were tired from traveling and all we wanted to do...More

    Thank Teneil C
    Response from OccidentalatXcaret, Social Media & Customer Care Coordinator at Occidental at Xcaret DestinationResponded yesterday

    Thank you so much for taking the time to leave us your feedback on your recent experience at Occidental at Xcaret Destination. Our goal is to serve all our guests with the highest level of service and satisfaction. We are always concerned about guests’ wellbeing...More

    Reviewed 2 days ago via mobile

    My husband and I stayed for 6 nights and 7 days. We were upgraded to receive royal privileges which was a wonderful perk. This gave us access to the royal restaurant and private pool which provided some excellent meals and quiet pool time. The main...More

    1  Thank HotelGirl811
    Response from OccidentalatXcaret, Social Media & Customer Care Coordinator at Occidental at Xcaret DestinationResponded yesterday

    Dear HotelGirl811, We would like to thank you for choosing Occidental as your holiday destination during your visit to Riviera Maya. Our guests play a key role in helping us to improve our services and we truly appreciate the feedback. We are absolutely delighted to...More

    Reviewed 2 days ago

    Resort- We travelled as a couple with our children ages 21 and 13. We had a great time here. They weren't able to give us connecting rooms, but it was fine. We had a jungle view and really enjoyed the visits from the monkeys every...More

    2  Thank Kathy S
    Response from OccidentalatXcaret, Social Media & Customer Care Coordinator at Occidental at Xcaret DestinationResponded yesterday

    Dear Kathy S, Thank you so much for taking the time to leave us your feedback on your recent experience at Occidental at Xcaret Destination. Our goal is to serve all our guests with the highest level of service and satisfaction. We are always concerned...More

    Royal Hideaway Playacar
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Free Parking
    • Beachfront
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Business Center with Internet Access
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Tennis Court
    • Spa
    • Hot Tub
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • $159 - $582 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #34 Family Hotel in Playa del Carmen
    • #40 Top resorts Hotel in Playa del Carmen
    • #46 Luxury Hotel in Playa del Carmen
    • #49 Spa Hotel in Playa del Carmen
    • #52 On the Beach Hotel in Playa del Carmen
    • #77 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 764
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Barcelo, Booking.com, Expedia, Hotels.com, Hotwire, HotelsforEveryone, Cancelon, TripOnline SA, Evoline ltd, getaroom.com, Travelocity and HotelQuickly so you can book your Occidental at Xcaret Destination reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Occidental Grand Xcaret Hotel ,
    • Occidental Grand Flamenco Xcaret ,
    • Grand Flamenco Xcaret ,
    • Xcaret Grand Occidental ,
    • Occidental Xcaret ,
    • Hotel Xcaret ,
    • Xcaret Playa Del Carmen ,
    • Grand Xcaret Occidental ,
    • Xcaret Hotel ,
    • Grand Occidental Xcaret
    Add Photo Photos
    Traveler (13137)
    Pool & Beach (2866)
    Room & Suite (1189)
    Dining (982)
    Hotel & Grounds (8412)
    Family and Play Areas (116)
    Bathroom (99)
    Business Center & Event Rooms (17)
    Nearby
    Sponsored by:
    Nearby HotelsSee all 213 hotels in Playa del Carmen
    ClubHotel Riu Tequila
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    Nearby Restaurants
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    Nearby Attractions
    Xplor Park
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    Ask a question
    Questions & Answers
    Kelly S
    December 14, 2017|
    Answer
    Response from HotelGirl811 | Reviewed this property |
    There are not but you can buy one for relatively cheap in the store by the lobby or bring your own.
    0
    Votes
    kelly7618
    December 14, 2017|
    Answer
    Response from OccidentalatXcaret | Property representative |
    Hi Kelly7618, Please check your messages.
    0
    Votes
    Google Translation
    Room Tips
    "Ask for a jungle room. They're quieter."
    Read review
    "Get the xcaret park tickets - worth every penny"
    Read review
    "Ask for an upper floor room- jungle view. The wildlife is abundant and easily observed."
    Read review
    "Keep the patio doors closed .. Monkeys!! :)"
    Read review
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