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Occidental Grand Xcaret All Inclusive Resort

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Occidental Grand Xcaret All Inclusive Resort
Occidental Grand Xcaret All Inclusive Resort
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10,303 Reviews from our TripAdvisor Community

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Showing 8,751: English reviews
Sabadell, Spain, Europe
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Amazing hotel next to the ecological park. Has plenty of walking trails, some leading to a private beach. There are several arqueological sites, I saw monkeys and other wild life there. The pools connect to reach other. It has a private entrance to Xcaret and unlimited access to the park. The rooms are spacious, comfortable bed and linen. Would love... More 

Helpful?
Thank jeaninevale
Lafayette, Louisiana, United States
Level Contributor
1 review
5 of 5 stars Reviewed yesterday NEW

Well run. Beautiful surroundings. Very friendly and helpful staff. Not having done an all inclusive before I was worried that they would be stingy with food/drinks or that we would be herded like cattle. Not at all the case. Numerous bars and restaurants. Easy, fun, would definitely do it again,

Helpful?
Thank Beryl K
leeds
Level Contributor
3 reviews
4 of 5 stars Reviewed yesterday NEW via mobile

This hotel has many good points and the 1 bad point we found should not put you off. The bas points first. TIME SHARE Your friendly information people are there for one purpose only To get you to the Time share meeting Offering you everything My advice is dont go WEATHER The weather is fantastic but the humidity is beyond... More 

Helpful?
Thank hatterLeeds
Scotland, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

Just returning from a fabulous stay and wishing we were back already. Stayed at the Royal Club and the service could not have been any better. Staff are all very friendly and helpful and really make you feel special. Day staff including Franciso, the manager and Pedro, Samuel, Daniel, Antonio and Sergio. In the evening's Luis, Teresa, Maury, Roberto were... More 

Helpful?
Thank mariey70
Wentzville, Missouri, United States
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

1st trip to Mexico, chose this resort for the nature, privacy & beach & it did not disappoint. Pretty good food, lots to choose from, loved the seafood restaurant best. Very pretty resort, spread out, lots of animals, variety of places to swim. Building 12 was great, nice location. Room was very nice, clean, quality linens, we slept great. We... More 

Helpful?
4 Thank Wendy J
Diandra C, Director de Relaciones con Clientes at Occidental Grand Xcaret All Inclusive Resort, responded to this review

Dear Wendy J, We would like to thank you for choosing Occidental Grand Xcaret as your birthday destination during your visit to Riviera Maya! We are delighted to read, that we were up to par to your standards. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of... More 

Doncaster, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed in May. The resort was absolutely stunning. I loved walking around seeing what wildlife I could spot, as it's been built among the jungle. We were in Building 21 and directly opposite was the whirlpool swimming pool. Where we spent a bit of time cooling down. There were plenty of options for eating with the beach snack bar... More 

Helpful?
2 Thank lilacangelica
Diandra C, Director de Relaciones con Clientes at Occidental Grand Xcaret All Inclusive Resort, responded to this review

Dear lilacangelica, We would like to thank you for choosing Occidental Grand Xcaret as your holiday destination during your visit to Riviera Maya and for your kind words! We will never grow tired of reading such complimenting reviews or of providing the type of service that warrants feedback such as yours. It was and it always will be a pleasure... More 

Cheshunt, United Kingdom
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

When we arrived at this hotel we were taken aback by how happy and genuine the hotel staff were, they could not be any more attentive to all your needs. Everywhere you go on this vast complex you are met with a warm hello by all staff that work there. Our room was spacious but a little dated in our... More 

Helpful?
2 Thank Simon S
Diandra C, Director de Relaciones con Clientes at Occidental Grand Xcaret All Inclusive Resort, responded to this review

Dear Simon S, We would like to thank you for choosing Occidental Grand Xcaret as your holiday destination during your visit to Riviera Maya and for your amazing review! We will share your comments with all the team to encourage them to continue improving, and will take into great consideration your opinion. It was and it always will be a... More 

Shawnee, Oklahoma
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This place is spread out over the jungle with Mayan ruins on the property. I mean what else is there to say? There are birds, monkeys and all the animals you would imagine one would see in the jungle. Beautiful little nature paths and so many things to experience. The rooms were comfortable and in a great spot very close... More 

Helpful?
1 Thank Connie F
Diandra C, Director de Relaciones con Clientes at Occidental Grand Xcaret All Inclusive Resort, responded to this review

Dear Connie F, We would like to thank you for choosing Occidental Grand Xcaret as your holiday destination during your visit to Riviera Maya and for your amazing review! We do our very best to ensure our guests are taken care of, from the moment they arrive until the time of departure. We will share your comments with all the... More 

Renfrew, United Kingdom
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We enjoyed this break and were so impressed we have booked again and encouraged friends to join us. The staff were very helpful and service was excellent we had a difficulty with our door and it was fixed immediately, there was a few times we were left a towel short or mini bar was not stocked up but a call... More 

Helpful?
Thank Minnie-Milto
Diandra C, Director de Relaciones con Clientes at Occidental Grand Xcaret All Inclusive Resort, responded to this review

Dear Minnie-Milto, We would like to thank you for choosing Occidental Grand Xcaret as your holiday destination during your visit to Riviera Maya and for your kind words! We will never grow tired of reading such complimenting reviews or of providing the type of service that warrants feedback such as yours. It was and it always will be a pleasure... More 

London, United Kingdom
Level Contributor
56 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Exceeded all expectations ! Brilliant service we had three birthdays during our stay. This holiday was to celebrate my husbands 50th, they went beyond what was expected, well done Erika thank you . Beautiful place two pools small one is the quieter one music lovers head for the bigger one. Tropical rain forest feel. Take mosquito repellant . Sea food... More 

Helpful?
1 Thank Kalps68
Diandra C, Director de Relaciones con Clientes at Occidental Grand Xcaret All Inclusive Resort, responded to this review

Dear Kalps68, We would like to thank you for choosing Occidental Grand Xcaret as your birthday destination during your visit to Riviera Maya! We are delighted to read, that we were up to par to your standards. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Free Breakfast
  • Free Internet
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Free Parking
  • Business Center with Internet Access
Official Description (provided by the hotel)
The 5-star Occidental Grand Xcaret Resort in Riviera Maya is a perfect combination in a natural setting with preserved cultural landmarks and an all-inclusive resort with a unique array of rooms, services, and state-of-the-art facilities. Choosing among the many possible activities is the most complicated part of a stay at this resort in Playa del Carmen. Swimming with dolphins, attending a Mayan Indian ceremony, enjoying all types of water sports at the beach club or sailing down the beautiful rivers and canals that surround the hotel are just a few highlights. The Xcaret eco-archeological park offers one of the most unique and exciting park, especially for families, by guaranteeing over 40 cultural attractions and expositions on art and traditions in Mexico. However, as people normally say at the hotel: "Do it all...or simply do nothing." Choose from a list of diverse activities such as strolling through the lush gardens at the resort, enjoying the sun while lying on a hammock, or taking a refreshing swim in one of the resort's five pools or private beach. Anti-stress remedies at the resort are endless. Regardless of how you plan each day at the resort, the hotel's choice of culinary selections is designed to satisfy the demands of every kind of guest. With 10 bars, including the one at the club, and 11 restaurants, guests have the freedom to choose a snack, an informal meal, a gourmet feast or a candlelight dinner, among many other options. The key to this resort is balancing between modern facilities and the marvelous Mexican rainforest that is filled with stunning local wildlife. Entertainment, relaxation and nature coexist at the Occidental Grand Xcaret Resort. ... more   less 

Additional Information about Occidental Grand Xcaret All Inclusive Resort

Address: Carretera Federal Chetumal-Puerto Juarez Km. 282, #307 | Solidaridad, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $158 - $381 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Occidental Grand Xcaret All Inclusive Resort 4*
Number of rooms: 757
Reservation Options:
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Also Known As:
Occidental Grand Xcaret Hotel
Occidental Grand Flamenco Xcaret
Grand Flamenco Xcaret
Xcaret Grand Occidental
Occidental Xcaret
Hotel Xcaret
Xcaret Playa Del Carmen
Grand Xcaret Occidental
Xcaret Hotel
Grand Occidental Xcaret
Hotel Style:
#28 Business Hotel in Playa del Carmen
#35 Top resorts Hotel in Playa del Carmen
#39 Luxury Hotel in Playa del Carmen
#44 Spa Hotel in Playa del Carmen
#45 On the Beach Hotel in Playa del Carmen
#48 Family Hotel in Playa del Carmen
#79 Romantic Hotel in Playa del Carmen
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