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Occidental Grand Xcaret All Inclusive Resort

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Occidental Grand Xcaret All Inclusive Resort
Occidental Grand Xcaret All Inclusive Resort
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10,483 Reviews from our TripAdvisor Community

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Showing 8,889: English reviews
Brooklyn, NY
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

We had a wonderful time at this resort. Unlike other all-inclusive resorts we've been to, this resort is consistently clean and maintained. The buffet always had something for everyone in the family, from the kids to the adults. The staff was welcoming and friendly (especially two in particular - Moses (Belize) and Erika (Panama - Guest Services, who helped us... More 

Helpful?
Thank SunsetParkMama
Manchester, United Kingdom
2 reviews
2 of 5 stars Reviewed yesterday NEW via mobile

Could be a nice resort but badly managed Upgraded to junior suite and had to change rooms! Also room had to be fumigated Most of staff really friendly Lots of pools but limited beach and watersports Fed up of electric staff carts travelling along guest footpaths Good food most of the time Just needs somebody to sort it out Would... More 

Helpful?
Thank Marleydog23
County Dublin, Ireland
2 reviews
2 of 5 stars Reviewed yesterday NEW via mobile

I have spent a lot of money to come to this resort and on my arrival I was upgraded for 2 days which was amazing and we were treated so well on the second day we had to go to one of the hotel reps to give us a tour which turned out to be a pitch for something similar... More 

Helpful?
Thank mforte87
Portland, Oregon
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

We were there for seven days arriving this past July 5th. Wonderful having access to X Caret park. Hot and humid, but the resort was excellent. The food was great and endless. Staff was attentive and polite. No swim up bar, nut that's the only down side I can think of.

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Helpful?
Thank Mike V
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

We booked this hotel though a 2nd party, and we were not disappointed. Upon arrival they took our luggage and welcomed us with a warm smile. The check in process was smooth and they escorted us to our room. Our luggage arrived about 15 minutes later. The grounds are breath taking. We saw a wide variety of wild life. The... More 

Helpful?
Thank Isutexan
Liverpool, New York
2 reviews
5 of 5 stars Reviewed yesterday NEW

Everything about Xcaret Occidental and the Royal Club was fantastic...rooms, meals and most especially the excellent service. Annett, Edgar, Daniel, Francisco and everyone else were always friendly, helpful and extremely attentive to our every need and wish. The Royal Club restaurant was great and we visited the Buffet, steakhouse, Mediterranean, Mexican, and Asian restaurants as well. My wife has a... More 

Helpful?
Thank thosc53
Luton, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

This hotel is a 4.5 star rating according to Virgin but in my view this is not the case at all. This is a 3/3.5 star at best. We - myself, my husband, 9 year old daughter and 5 year old son - have just returned from a 10 day holiday where we stayed in block 21. GOOD POINTS: -... More 

Helpful?
Thank Helen M
1 review
4 of 5 stars Reviewed 2 days ago NEW

Had a great time with my wife and her family. Hotel offers a lot of great restaurants to pick. Unfortunately, not all of them enforce the dress code. After a couple of nights of dressing to the code and seeing more people without the dress code we decided to wear shorts to dinner. As soon as we showed up with... More 

Helpful?
Thank Eric R
Vancouver, Canada
Level Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

A nice resort. It is fairly spread out but more walkable than other resorts we have stayed at like the Grand Bahia resorts. We didn't feel we needed a golf cart to get to the beach but was still a 5-10 min walk. There is a lot of green space. We really enjoyed how cool the area felt and seeing... More 

Helpful?
Thank Skittle54
London, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

a great family location with lots to do. Food was excellent and staff were amazing especially Diana from the spa who was wonderful to talk to everyday, so professional and friendly and Alma Sinclair who was always there when we needed her and so friendly and helpful too! Some of the rooms were a bit tired but i noticed they... More 

Helpful?
2 Thank Heeln
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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Beachfront
  • Spa
  • Free Breakfast
  • Free Internet
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The 5-star Occidental Grand Xcaret Resort in Riviera Maya is a perfect combination in a natural setting with preserved cultural landmarks and an all-inclusive resort with a unique array of rooms, services, and state-of-the-art facilities. Choosing among the many possible activities is the most complicated part of a stay at this resort in Playa del Carmen. Swimming with dolphins, attending a Mayan Indian ceremony, enjoying all types of water sports at the beach club or sailing down the beautiful rivers and canals that surround the hotel are just a few highlights. The Xcaret eco-archeological park offers one of the most unique and exciting park, especially for families, by guaranteeing over 40 cultural attractions and expositions on art and traditions in Mexico. However, as people normally say at the hotel: "Do it all...or simply do nothing." Choose from a list of diverse activities such as strolling through the lush gardens at the resort, enjoying the sun while lying on a hammock, or taking a refreshing swim in one of the resort's five pools or private beach. Anti-stress remedies at the resort are endless. Regardless of how you plan each day at the resort, the hotel's choice of culinary selections is designed to satisfy the demands of every kind of guest. With 10 bars, including the one at the club, and 11 restaurants, guests have the freedom to choose a snack, an informal meal, a gourmet feast or a candlelight dinner, among many other options. The key to this resort is balancing between modern facilities and the marvelous Mexican rainforest that is filled with stunning local wildlife. Entertainment, relaxation and nature coexist at the Occidental Grand Xcaret Resort. ... more   less 

Additional Information about Occidental Grand Xcaret All Inclusive Resort

Address: Carretera Federal Chetumal-Puerto Juarez Km. 282, #307 | Solidaridad, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $170 - $388 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Occidental Grand Xcaret All Inclusive Resort 4*
Number of rooms: 757
Reservation Options:
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Also Known As:
Occidental Grand Xcaret Hotel
Occidental Grand Flamenco Xcaret
Grand Flamenco Xcaret
Xcaret Grand Occidental
Occidental Xcaret
Hotel Xcaret
Xcaret Playa Del Carmen
Grand Xcaret Occidental
Xcaret Hotel
Grand Occidental Xcaret
Hotel Style:
#28 Business Hotel in Playa del Carmen
#35 Top resorts Hotel in Playa del Carmen
#39 Luxury Hotel in Playa del Carmen
#44 Spa Hotel in Playa del Carmen
#45 On the Beach Hotel in Playa del Carmen
#48 Family Hotel in Playa del Carmen
#79 Romantic Hotel in Playa del Carmen
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