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Occidental Grand Xcaret All Inclusive Resort

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Occidental Grand Xcaret All Inclusive Resort
Occidental Grand Xcaret All Inclusive Resort
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10,626 Reviews from our TripAdvisor Community

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Showing 8,993: English reviews
Mesa, Az
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel seems to one up itself. When you expect one level and find another level it feels like Disneyland. I went on barcelo and signed up for my barcelo. They gave us a couples massage and a private dinner on the deck by the ocean. The staff was great only issue is the time share stuff but you can... More 

Review collected in partnership with this hotel

Helpful?
Thank mesaheberaz
Minneapolis, Minnesota
1 review
5 of 5 stars Reviewed yesterday NEW

The staff and accommodations were 2nd to none. Comfortable rooms and the food was great. All the bartenders/servers were awesome. I will come back with the family again. The evening entertainment was outstanding, though I wish there were activities for the older teenagers. Not being able to go to a dance club was tough for them.

Review collected in partnership with this hotel

Helpful?
Thank chrisbC5432BQ
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

What a wonderful resort for a family holiday. The staff is very friendly and fantastic service, I want to thank especially enrique licona from front desk,always lovely with us . All restaurants serve good food, lots of shade around the pool and grounds are well kept. Lots of nice trips can be arranged from the hotel.

Helpful?
1 Thank josebM4635CA
Irvine, California
Level Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 2 days ago NEW via mobile

We are here at the moment. Though it is a huge, we are not impressed. Everything is far and have to walk a lot. The place needs to be remodeled more. This is supposed to be an all-inclusive place and we are first club members but they wont allow you to take food to your room. Come on! It is... More 

Helpful?
1 Thank jlantano
Albany, New York, United States
Level Contributor
158 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

1. You won't find a friendlier resort. This was our third trip to Xcaret and our best trip yet. People go out of their way to say "hola" and make you feel welcome. From the bartender to the gardener everyone is happy to see you. 2. It's large, but beautiful. Two huge pools, plus a man-made beach that is great... More 

Helpful?
1 Thank Randy W
Nottingham
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed here as part of my partners 40th birthday celebrations. On arrival the place looked very grand quite a distance down its own entrance so a long walk to the main road not advisable doing. Lovely surroundings fab gardens and the wildlife is a treat. Unfortunately on arrival we were told we would need to move blocks in 3 days... More 

Helpful?
1 Thank Carol H
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Just returned from a 7 day girls week. Front desk staff very unfriendly, no smile, no greeting, did not explain anything about the resort, room was not ready by 3. Got into the room at 4:30 - 5:00. Bellman with luggage said to us when we asked if we should get on the golf cart, NO YOU CAN WALK. No... More 

Helpful?
Thank Janet J
London, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Hotel was ok but needs a lot of improvements. Firstly the positives: - Food fantastic in all restaurants and a huge choice in buffet and beach restaurants - Most of the staff lovely (exception being the ladies in the beach restaurant) - Lots of wildlife to see including monkeys, iguanas, deer, the lemur type animals with their babies, crabs, a... More 

Helpful?
1 Thank michellegeorge23
Nelson, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Loved this resort! Quick access to Xcaret park. Booked the Unlimited Xcaret Experience package which was well worth the price. Went to the park after eating breakfast at the resort, and returned to the resort for lunch around noon almost every day, and returned for the evening show at the park twice as well. The resort grounds and the park... More 

Helpful?
1 Thank brett v
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

Great jungle property feel, very low staffed, resort is too big, but unnecessary big, the all inclusive is ok, the bars are pretty far from one another, most restaurants were closed. Barcelo romantic dinner was delicious, staff was nice, if you are not a club member you cant enjoy certain areas. Loved all the animals in the resort, entertainment was... More 

Helpful?
1 Thank Souns F
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Beachfront
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The 5-star Occidental Grand Xcaret Resort in Riviera Maya is a perfect combination in a natural setting with preserved cultural landmarks and an all-inclusive resort with a unique array of rooms, services, and state-of-the-art facilities. Choosing among the many possible activities is the most complicated part of a stay at this resort in Playa del Carmen. Swimming with dolphins, attending a Mayan Indian ceremony, enjoying all types of water sports at the beach club or sailing down the beautiful rivers and canals that surround the hotel are just a few highlights. The Xcaret eco-archeological park offers one of the most unique and exciting park, especially for families, by guaranteeing over 40 cultural attractions and expositions on art and traditions in Mexico. However, as people normally say at the hotel: "Do it all...or simply do nothing." Choose from a list of diverse activities such as strolling through the lush gardens at the resort, enjoying the sun while lying on a hammock, or taking a refreshing swim in one of the resort's five pools or private beach. Anti-stress remedies at the resort are endless. Regardless of how you plan each day at the resort, the hotel's choice of culinary selections is designed to satisfy the demands of every kind of guest. With 10 bars, including the one at the club, and 11 restaurants, guests have the freedom to choose a snack, an informal meal, a gourmet feast or a candlelight dinner, among many other options. The key to this resort is balancing between modern facilities and the marvelous Mexican rainforest that is filled with stunning local wildlife. Entertainment, relaxation and nature coexist at the Occidental Grand Xcaret Resort. ... more   less 

Additional Information about Occidental Grand Xcaret All Inclusive Resort

Address: Carretera Federal Chetumal-Puerto Juarez Km. 282, #307 | Solidaridad, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $172 - $414 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Occidental Grand Xcaret All Inclusive Resort 4*
Number of rooms: 757
Reservation Options:
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Also Known As:
Occidental Grand Xcaret Hotel
Occidental Grand Flamenco Xcaret
Grand Flamenco Xcaret
Xcaret Grand Occidental
Occidental Xcaret
Hotel Xcaret
Xcaret Playa Del Carmen
Grand Xcaret Occidental
Xcaret Hotel
Grand Occidental Xcaret
Hotel Style:
#28 Business Hotel in Playa del Carmen
#37 Top resorts Hotel in Playa del Carmen
#40 Luxury Hotel in Playa del Carmen
#45 Spa Hotel in Playa del Carmen
#46 On the Beach Hotel in Playa del Carmen
#48 Family Hotel in Playa del Carmen
#79 Romantic Hotel in Playa del Carmen
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