We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Barcelo Occidental at Xcaret Destination

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Barcelo Occidental at  Xcaret Destination
Barcelo Occidental at  Xcaret Destination
Panoramas (2)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

10,894 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 9,185: English reviews
hextable
Reviewed 2 days ago NEWvia mobile

Resort - Accommodation is split into numerous blocks within the beautiful very well kept jungle setting. The resort was in great condition and very clean . Rooms - We stayed in the standard deluxe room , it was fine, and just enough as we were only in the room to sleep. There is a massive renovation at the hotel and...

 Report
Helpful?
1Thank 755Ron
Ferring, Sussex
Reviewed 2 days ago NEW

The hotel itself is excellent. no hold ups with reception. Bags promptly delivered. All the staff (yes ALL) were very helpful, polite, always smiling. I got quite worried when i read some of the other reviews but these were all unsubstantiated. Having the Xcaret park ticket unlimited visits was a must. We were in block 22 which was already decorated....

 Report
Helpful?
1Thank PhilbyFerring_Sussex
Reviewed 2 days ago NEW

I made these reservations months ago, and since have seen some bad reviews. I'll admit, I started to get really worried before we got there that maybe I had made a mistake. I will tell you---we didn't. I cannot believe people would give this place bad reviews. I just can't. You just can't please everyone. First--Check in was very, very...

 Report
Helpful?
6Thank TEMPLETONA2016
Toronto, Canada
Reviewed 2 days ago NEWvia mobile

Just got back from spending 5 days at Occidental Xcaret with two of my friends. It was our first trip to Mexico, and also our first experience with all-inclusive resorts, and we are so happy we chose this one. This resort is pretty incredible. Two of us were spending birthdays at the resort, and the staff really went above and...

 Report
Helpful?
3Thank pikaraichu
Antioch, Illinois
Reviewed 3 days ago NEW

We’re lucky in the fact that we can travel as often as we due because my wife works for a major airline. That being said, the Occidental Xcaret has always been a favorite for us for years and our 6th visit there was no exception. This time it was interesting because it’s the first time we have gone to Occidental...

 Report
Helpful?
3Thank Eirejim
Rocky Mountain House, Alberta, Canada
Reviewed 4 days ago NEW

This is the first time our family of four has stayed here. It was very neat and clean, the grounds were impeccable and the staff very friendly and helpful. Our room was just a standard room with 2 queen beds but it was modern and immaculate and since we were gone a lot of the time it was perfect for...

 Report
Helpful?
1Thank Kris C
Reviewed 4 days ago NEW

The hotel and resort was amazing. The staff was respectful and kind. We loved the nature and culture that preserved the land. It was beautiful! The bartenders on the beach wer great and friendly. The waitress for the beach was amazing as well and always made sure we were comfortable!! We were disappointed about them approaching us at becoming members...

 Report
Helpful?
1Thank Vanessa F
Shepperton, United Kingdom
Reviewed 4 days ago NEW

This is an honest review from a young mid twenties couple. We aren't complainers, but this holiday really wasn't what we expected because of the hotel. The food - was awful. No matter where you went it was really bad. Everybody was complaining about it and after eating there for a week you are bored of the same stuff every...

 Report
Helpful?
Thank katieelizabethhills
Reviewed 4 days ago NEW

This place is absolutely amazing. The staff are so polite and helpful. This place is absolutely huge though so prepare for a lot of walking. There are animals literally everywhere, we even had a lizard in our room at one point. The beach is amazing, so many fish in the sea. We didn't spend much time by the pool as...

 Report
Helpful?
2Thank Heather R
somerset england
Reviewed 5 days ago NEW

We have just returned from another...our fourth stay at this little gem of paradise, we were treated so well and want to thank all the staff of the Royal club restaurant, the supervisors Luis and Jose and their very special team of Delphino, Francesco, Samuel, Pedro, Roberto, Theresa, Maury Jose and our fantastic Antonio...one of the 'sexy boys' out at...

 Report
Helpful?
3Thank lakeside71
Questions? Get answers from hotel staff and past guests. Ask a question

11,671 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (11302)
Viewed
Pool/Beach Area (2385)
Viewed
Hotel & Grounds (2938)
Viewed
Dining (812)
Viewed
Room/Suite (706)
Viewed
Family/Play Areas (101)
Viewed
Bathroom (95)
Viewed
View from Room (211)
Viewed
Business Center/Function Rooms (15)
Viewed
7:54
Videos (5)
Viewed
Other (4034)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (337)
Viewed
Amenities (72)
Viewed
Beach (28)
Viewed
Deluxe Room (50)
Viewed
Junior Suite (61)
Viewed
Pool (33)
Viewed
Relaxin Pool (13)
Viewed
Dining (40)
Viewed
The Hotel (40)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (32)
Viewed
Pool/Beach Area (3)
Viewed
Bathroom (2)
Viewed
Hotel & Grounds (1)
Viewed
Business Center/Function Rooms (1)
Viewed
View from Room (1)
Viewed
Other (24)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Playa del Carmen
5.1 mi away
The Reef Coco Beach
The Reef Coco Beach
#98 of 213 in Playa del Carmen
3,219 reviews
19.9 mi away
Grand Oasis Tulum
Grand Oasis Tulum
#16 of 22 in Akumal
1,477 reviews
7.4 mi away
Sandos Caracol Eco Resort
Sandos Caracol Eco Resort
#69 of 213 in Playa del Carmen
11,428 reviews
Show Prices
Show Prices
Show Prices
11.3 mi away
Bel Air Collection Xpu Ha Riviera Maya
15.8 mi away
IBEROSTAR Paraiso Del Mar
IBEROSTAR Paraiso Del Mar
#7 of 11 in Playa Paraiso
4,298 reviews
3.5 mi away
Playacar Palace
Playacar Palace
#18 of 213 in Playa del Carmen
3,813 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Beachfront
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The 5-star Occidental at Xcaret Destination in Riviera Maya is a perfect combination in a natural setting with preserved cultural landmarks and an all-inclusive resort with a unique array of rooms, services, and state-of-the-art facilities. Choosing among the many possible activities is the most complicated part of a stay at this resort in Playa del Carmen. Swimming with dolphins, attending a Mayan Indian ceremony, enjoying all types of water sports at the beach club or sailing down the beautiful rivers and canals that surround the hotel are just a few highlights. The Xcaret eco-archeological park offers one of the most unique and exciting park, especially for families, by guaranteeing over 40 cultural attractions and expositions on art and traditions in Mexico. However, as people normally say at the hotel: "Do it all...or simply do nothing." Choose from a list of diverse activities such as strolling through the lush gardens at the resort, enjoying the sun while lying on a hammock, or taking a refreshing swim in one of the resort's five pools or private beach. Anti-stress remedies at the resort are endless. Regardless of how you plan each day at the resort, the hotel's choice of culinary selections is designed to satisfy the demands of every kind of guest. With 10 bars, including the one at the club, and 11 restaurants, guests have the freedom to choose a snack, an informal meal, a gourmet feast or a candlelight dinner, among many other options. The key to this resort is balancing between modern facilities and the marvelous Mexican rainforest that is filled with stunning local wildlife. Entertainment, relaxation and nature coexist at the Occidental at Xcaret Destination. ... more   less 

Additional Information about Barcelo Occidental at Xcaret Destination

Address: Carretera Federal Chetumal Puerto Juarez Km. 282 | Solidaridad, Playa del Carmen 77710, Mexico (Formerly Occidental Grand Xcaret All Inclusive Resort)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $193 - $413 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Occidental at Xcaret Destination 4*
Number of rooms: 757
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Expedia, Hotels.com, Barcelo, Travelocity, Odigeo, Booking.com and Jetsetter so you can book your Barcelo Occidental at Xcaret Destination reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Occidental Grand Xcaret Hotel
Occidental Grand Flamenco Xcaret
Grand Flamenco Xcaret
Xcaret Grand Occidental
Occidental Xcaret
Hotel Xcaret
Xcaret Playa Del Carmen
Grand Xcaret Occidental
Xcaret Hotel
Grand Occidental Xcaret
Hotel Style:
#28 Business Hotel in Playa del Carmen
#39 Top resorts Hotel in Playa del Carmen
#40 Luxury Hotel in Playa del Carmen
#46 Spa Hotel in Playa del Carmen
#48 Family Hotel in Playa del Carmen
#49 On the Beach Hotel in Playa del Carmen
#79 Romantic Hotel in Playa del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Barcelo Occidental at Xcaret Destination staff and other travelers.
1,291 questions
Ask a question

See all questions (1291)

Questions? Get answers from Barcelo Occidental at Xcaret Destination staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“do not book block 19, mosquito dining room”
 of 5 bubbles PhilbyFerring_Sussex, 2 days ago | Read review
“All rooms were clean and neat.”
 of 5 bubbles N9337WVvanessaf, 4 days ago | Read review
“Keep away from blocks 10 and 11 as are near the lobby and SO loud!”
 of 5 bubbles katieelizabethhills, 4 days ago | Read review
“Ask for second or third floor rooms...please note there is no lift...block 32. We had room 32303 which had a fantastic sea view..”
 of 5 bubbles lakeside71, 5 days ago | Read review
“Building 12 is undergoing renovations right now”
 of 5 bubbles coastguardchick0530, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay