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Ocean Maya Royale

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5,630 Reviews from our TripAdvisor Community

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Showing 4,634: English reviews
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW via mobile

We just had a very nice stay at this all inclusive hotel. Very friendly staff. Pretty good food in the restaurants. And definitely good getaway for adults. The only reason I don't give five stars is the fact that the night life there is a little bit boring, organized, but boring . There is no club or even a music... More 

Helpful?
Thank justina t
Mexico City, Mexico
1 review
5 of 5 stars Reviewed yesterday NEW

My husband and I stayed for a week to celebrate our anniversary. It was one of the most beautiful stayed I ever have in my life, everything beacuse of the great service they have, the staff are always on site to help you with every need. Our room was very comfortable and clean, hotel has a wonderful gardens were sometimes... More 

Helpful?
Thank jasc1705
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

This was a very good resort. We had a blast! Rooms are nice and clean. Staff was very nice and hospitable. The food was good especially at the Japanese restaurant. The beach was clean and kept well. Very intament and romantic. We have been twice and are planning our third trip. There is a lagoon a little ways down the... More 

Helpful?
Thank Jess C
East Meadow, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

We had a great time at the Ocean Maya Royle, however, their food was below average. Here are my reviews: 1) Our hotel room was clean and roomy. The maid was good but was not too attentive. I left empty bottles of hotel shampoo and body wash and was only replenished on the 4th day after I left a note.... More 

Helpful?
1 Thank Marc2016EM
Georgetown, Texas
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

What a wonderful 12 days spent at this amazing hotel! The staff were all lovely, warm and kind people. Jennifer, Rodrigo, all the entertainment staff hard at work making sure we all had fun! And did we ever....dance lessons, foam party, water games, great shows and genuine warmth and kindness they gave us all. Not to mention the excellent food... More 

Helpful?
4 Thank dariceonew
OceanCustomerService, Director de Relaciones Públicas at Ocean Maya Royale, responded to this review

Dear OMR Former Guest , We really appreciate you took the time to write and share such a wonderful review with all the community of travelers and future OMR guest. Thank you for mentioning our co workers Jennifer and Rodrigo; and the highlights of our resort. We would like you to let us know next time you plan your holidays... More 

Speyer, Germany
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

great place to enjoy and relax my wife and i we fall in love with the place nice facilities, great staff from restaurant, animation team & maids service all of them verry frendly night show like vegas and graet food we will be back for sure

Helpful?
2 Thank mcavarim2016
OceanCustomerService, Director de Relaciones Públicas at Ocean Maya Royale, responded to this review

Dear OMR Guest, We appreciate you took the time to write and share your review with all the community of travelers and future guests. Please let us know next time you are planning your holidays, we will be looking forward to host you once again. Regards, More 

Isle of Wight, United Kingdom
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We have just returned from a 2 week, all inclusive honeymoon at this beautiful hotel. The hotel is in a beautiful setting set far back from the main road down a long and attractive drive way. The entrance is lovely and the rest of the hotel does not disappoint. The rooms are set within blocks so it does not feel... More 

Helpful?
5 Thank amiiow
OceanCustomerService, Director de Relaciones Públicas at Ocean Maya Royale, responded to this review

Dear OMR Guest; We really appreciate you took the time write and sharie such a wonderful review with all the community of travelers and future OMR guest. Also thank you for mentioning specific highlights about our resort and your experience here at the OMR. Please let us next time you are planning your holidays we will be looking forward for... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Mexico welcomed us as soon as we arrived. The hotel is clean, well maintained, the staff are very polite and will go out of their way to satisfy your needs. The food is good especially in the blue moon. Its the perfect location for a more relaxed atmosphere as opposed to Cancun but still only a short journey to get... More 

Helpful?
4 Thank Darren_Stubbs
OceanCustomerService, Director de Relaciones Públicas at Ocean Maya Royale, responded to this review

Dear OMR Former Guest, Thank you for taking the time to write this review about our resort and its highlights, we really appreciate it since this is very important for us. Please let us next time you are planning your holidays we will be looking forward for the chance of hosting you once again. Best Regards, More 

Albuquerque, New Mexico
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband and I stayed at Ocean Maya in April for our honeymoon and we had the time of our lives. I don't think there was a better way to start off our marriage. Ocean Maya was extremely chill and laid back (no ridiculous parties), which is exactly what we wanted. The property was gorgeous, the suites were beautiful, and... More 

Helpful?
4 Thank browning13
OceanCustomerService, Director de Relaciones Públicas at Ocean Maya Royale, responded to this review

Dear OMR Former Guest , We really appreciate you took the time to write and share such a wonderful review with all the community of travelers and future OMR guest. Thank you for mentioning our co workers Genaro and Eric, this is very important for them, also for detailing our services. We would like you to let us know next... More 

Lincoln, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have recently returned form our third trip to this wonderful hotel and yet again we left yearning to go back. The food was excellent and to exceptionally high standards, the grounds are immaculately kept with lots of friendly wiled life roaming freely in and out of the mangroves. Being August, the rainy season for Mexico, we were only blighted... More 

Helpful?
2 Thank Holibobman
OceanCustomerService, Director de Relaciones Públicas at Ocean Maya Royale, responded to this review

Dear OMR former guest: On behalf of the entire staff we would like to thank you for such a nice comment and for choosing us once again. Also thank you for mentioning our co workers Azusena, Karolina, Anna Iris, Jojo, Carlos, Victor, Luis, Manuel, Alberto and Denise, since this is very important for them and for us. Please let us... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Pool
  • Beachfront
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Breakfast
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Free Breakfast
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
All-inclusive luxury in an intimate Caribbean setting, in the heart of the Riviera Maya. Ocean Maya Royale is a luxury all-inclusive beachfront resort in Riviera Maya, in the heart of the Mexican Caribbean. Offering intimate settings and lush tropical landscapes, this Caribbean gem is very close to Playa del Carmen, Tulum, Cozumel and Cancun. Relax and enjoy our Despacio Spa, two swimming pools, exclusive south beach section featuring Balinese sun beds, Dive It! Watersports center and our a la carte restaurants, where you can taste the best International cuisine, including our new beachfront La Dolce Vita restaurant. Ocean Maya Royale is exclusively an Adults Only resort, a perfect retreat for couples, honeymooners and any one over the age of 18 looking for a more relaxing and sofisticated Caribbean experience. ... more   less 

Additional Information about Ocean Maya Royale

Address: Carretera Federal Chetumal, km. 299, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $178 - $767 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ocean Maya Royale 4*
Number of rooms: 320
Reservation Options:
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Also Known As:
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Hacienda Maya
Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#23 Top resorts Hotel in Playa del Carmen
#30 Luxury Hotel in Playa del Carmen
#32 On the Beach Hotel in Playa del Carmen
#32 Spa Hotel in Playa del Carmen
#33 Family Hotel in Playa del Carmen
#53 Romantic Hotel in Playa del Carmen
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