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Ocean Maya Royale

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Traveler (8867)
Pool & Beach (2149)
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Overview
  • Excellent56%
  • Very good30%
  • Average9%
  • Poor3%
  • Terrible2%
Travelers talk about
“blue moon”(547 reviews)
“el charro”(341 reviews)
“pool bar”(591 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Additional information
Offers from Ocean Maya Royale
Special Offer: Get your 15% discount!
Offers from Ocean Maya Royale
Special Offer: Get your 15% discount!
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Rooms
Jun 4Jun 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (7,216)
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5,767 results
Traveler rating
3,018
1,807
575
236
131
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LanguageEnglish
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3,018
1,807
575
236
131
Show reviews that mention
All reviewsblue moonel charropool bardolce vitajapanese restaurantentertainment staffprivilege areaprivilege beachprivilege guestsfoam partyquiet poolbeach areathomson repprivilege packagecoco bongoour favouriteactivity pool
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1 - 5 of 5,767 reviews
Reviewed today via mobile

Fantastic holiday,food was good, plenty of it, drinks were OK, staff were lovely and friendly couldn't do enough for you. OK they had a problem with seaweed on part of the beach, but that's nature for you, it didn't spoil the holiday.Room was nice and...More

Thank angusallison
Hotel's Favorite
Reviewed 1 week ago

We upgraded to Privilege and it was worth it for the quality of the food in the Privilege Lounge/Restaurant and the quiet reserved beach area. The recent purchase/renovation by the H10 Resort Group shows in the overall look and feel of the resort from the...More

5  Thank Mcmstuart
Response from OceanCustomerService, Director de Relaciones con Clientes at Ocean Maya RoyaleResponded 1 week ago

Dear Mcmstuart We want to thank you for having chosen our resort as the host for your last vacations. We are glad to know that you chose to experience our Privilege services and to be pampered with the special features this package has to offer....More

Reviewed today via mobile

First time in Mexico and this hotel was a bit disappointing tbh. Food was average unless you used the special restarauts. The Entertainment was just bad to say the least. The best thing about the whole holiday was the staff in the hotel Ana who...More

Thank Caroline K
Response from OceanCustomerService, Director General at Ocean Maya RoyaleResponded today

Dear Caroline K Thank you for choosing Ocean Maya Royale as your vacation destination. We appreciate your feedback since it allows us to evaluate our performance and continue to improve our resort day by day. Rest assured we will share your comments with the proper...More

Reviewed yesterday

Found this hotel using tui website and trip adviser and was not disappointed. About 40 mins from airport and on main highway to Cancun and Playa Del Carmen this hotel is a gem. Staff really friendly from the bell boys at the front to the...More

Thank Graham's Barber... S
Response from OceanCustomerService, Director de Relaciones con Clientes at Ocean Maya RoyaleResponded today

Dear Graham's Barber... S Thank you for choosing our resort as the host for your vacations. We are pleased to know that you had a great vacation experience while staying with us and enjoying our facilities and services. It is also rewarding to know that...More

Reviewed 2 days ago

Well to start the check in was very smooth and the grounds of this resort was beautiful.We had a wonderful time here.We stay in a room with an ocean view overlooking the pool.The food was good but I have had better,however this was a very...More

3  Thank areeves62
Response from OceanCustomerService, Director de Relaciones con Clientes at Ocean Maya RoyaleResponded yesterday

Dear arreves62 It was truly an honor to host you at Ocean Maya Royale during your past holidays. With reward we learn that you had a good vacation experience while staying with us and that your expectations were fulfilled by our facilities and the great...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Fitness Center with Gym / Workout Room
Pool
Beachfront
Restaurant
Room Service
Bar/Lounge
Breakfast included
Spa
Hotel Amenities
Free Parking
Room Service
Breakfast included
Business Center with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Center with Gym / Workout Room
Pool
Restaurant
Tennis Court
Bar/Lounge
Spa
Adult pool
Outdoor pool
Details
Price range
$170 - $368 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Top resorts Hotel in Playa del Carmen
#29 Spa Hotel in Playa del Carmen
#36 On the Beach Hotel in Playa del Carmen
#36 Luxury Hotel in Playa del Carmen
#51 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$170 - $368 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Top resorts Hotel in Playa del Carmen
#29 Spa Hotel in Playa del Carmen
#36 On the Beach Hotel in Playa del Carmen
#36 Luxury Hotel in Playa del Carmen
#51 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveler (8867)
Pool & Beach (2149)
Room & Suite (1129)
Dining (956)
Family and Play Areas (56)
Amenities (29)
Business Center & Event Rooms (11)
Questions & Answers
Ask a question
luvmx215
May 25, 2018|
Answer
Response from OceanCustomerService | Property representative |
Hola Some of our restaurants are air conditioned, except the Charro Restaurant and the Dolce Vita, because both are located at the pool and beach area.
0
Votes
Google Translation
luvmx215
May 25, 2018|
Answer
Response from OceanCustomerService | Property representative |
Hola Floaties are allowed.
0
Votes
Google Translation
Room Tips
"Ocean view"
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"Upgrade to Privilege. Corner suites are nice."
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"put in your request even though you may not get it all"
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"Get up early if you want a good sun bed spot."
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