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Ocean Maya Royale

getaroom.com$266*
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Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
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6,331 Reviews from our TripAdvisor Community

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Showing 5,155: English reviews
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Reviewed yesterday NEWvia mobile

Thank you Aranza and Rodrigo for such a great time in the poool!!! We loved all of the staffs acivities here! Stephan is a good volleyball player too. Service and food is just awesome here, we hope we come back to Mexico soon! 😍❤️

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Helpful?
Thank Shae N
Cincinnati, Ohio
HOTEL’S FAVORITE REVIEW
Reviewed February 25, 2017 via mobile

We are just completing our 7 day stay. We have stayed in many different resorts in Rivera Maya and this leads the rest. Food is excellent even at the buffet. The staff is genuine and the entertainment staff makes sure you have a wonderful time. Nightly entertainment is professional level with high level talent. We will return and recommend to...

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Helpful?
42Thank Waka B
About Hotel's Favorite Review
OceanCustomerService, Director de Relaciones con Clientes at Ocean Maya Royale, responded to this review

Dear OMR former guest: On behalf of the entire staff we would like to thank you for sharing this review of our resort with community of travelers and future OMR guests. Also thank you for mentioning our co workers Jennifer and Mario , since this is very important for them and for us. Please let us next time you are...

Reviewed yesterday NEWvia mobile

Loved our stay here!! Thank you so much for a great service!!! Aranza and Rodrigo at the pool were just amazing!!! Thank you for your fun activities 😛☺️ we hope to come back soon. We came this time for a wedding and everything was perfect!!!!

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Helpful?
1Thank Stef S
Birmingham, United Kingdom
Reviewed yesterday NEW

Stayed here for 2 weeks from the 28th April,check in very quick was taken to our room in about 15 minutes,3708 the room was lovely, lovely view of the surrounding trees and the sea ,the room was very clean and spacious ,the hotel has lots of places for photos ,very well laid out, the food was very good ,the Italian...

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Helpful?
Thank hollotoffun
Saint Louis, Missouri
Reviewed yesterday NEWvia mobile

This vacation has been amazing! We came as a group of 9 people and we were accommodated at every turn. We loved thr service of the staff also! Aranza is one of our favorites! She is incredible! We had a blast with all the activities and Pamela was so fun!

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Helpful?
Thank MadisonAlicia
shropshire
Reviewed yesterday NEW

We booked at Our Honeymoon here by recommendations from our travel agents as a Honeymoon holiday. We would like to say how lovely and hard working all the staff are and how welcoming we felt throughout our whole stay. The room we had was quite far from the main part of the hotel but a lovely walk through the little...

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Helpful?
Thank terri a
Reviewed yesterday NEWvia mobile

Thank you so much for a wonderful vacation. there was nine of us here and we completely loved the resort. The service and staff were just great! Thank you so much to Rodrigo, Aranza, Stephan, Pamela, Erick and Alexis. Their activities were so fun and entertaining!!!! We didn't like that there are so little wait staff around the pool but...

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Thank Ray S
Reviewed yesterday NEWvia mobile

Our first time visiting Ocean Maya Royale. Rooms were very clean and spacious. The food was exceptional as were the beverages. The entertainment crew kept the resort visitors engaged with fun activities! A fun and relaxing trip.

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Helpful?
Thank BruceMaryIllinois
Stafford, United Kingdom
Reviewed 2 days ago NEW

Returned a couple of weeks ago, from our second visit to Ocean Maya Royale H10. Hotel is everything your could possibly want and more. The staff are so friendly and helpful, nothing to too much trouble and they all smile and speak to you wherever you are. Thanks for JoJo, Anna and Tila, the girls serving drinks in the evening...

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Thank salatham123
Reviewed 2 days ago NEWvia mobile

I went to this amazing resort with my family and I wanted to stay forever. I travel often, and this was the BEST vacation ever. The resort was clean, relaxing, and fun. The food, activities, shows, etc were perfect too. The staff was absolutely amazing (I miss them the most) The entertainers became friends of ours. I cannot wait to...

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Helpful?
1Thank Jslaw1
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06/04/2017 06/05/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Pool
  • Beachfront
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free Internet
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
All-inclusive luxury in an intimate Caribbean setting, in the heart of the Riviera Maya. Ocean Maya Royale is a luxury all-inclusive beachfront resort in Riviera Maya, in the heart of the Mexican Caribbean. Offering intimate settings and lush tropical landscapes, this Caribbean gem is very close to Playa del Carmen, Tulum, Cozumel and Cancun. Relax and enjoy our Despacio Spa, two swimming pools, exclusive south beach section featuring Balinese sun beds, Dive It! Watersports center and our a la carte restaurants, where you can taste the best International cuisine, including our new beachfront La Dolce Vita restaurant. Ocean Maya Royale is exclusively an Adults Only resort, a perfect retreat for couples, honeymooners and any one over the age of 18 looking for a more relaxing and sofisticated Caribbean experience. ... more   less 

Additional Information about Ocean Maya Royale

Address: Carretera Federal Chetumal, km. 299, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $175 - $630 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ocean Maya Royale 4*
Number of rooms: 320
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Hotwire, Hotels.com, Cancelon, Evoline ltd, getaroom.com, TripOnline SA, HotelQuickly and HRS so you can book your Ocean Maya Royale reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Hacienda Maya
Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#24 Top resorts Hotel in Playa del Carmen
#33 Family Hotel in Playa del Carmen
#33 Luxury Hotel in Playa del Carmen
#35 Spa Hotel in Playa del Carmen
#36 On the Beach Hotel in Playa del Carmen
#51 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travelers have asked, with answers from Ocean Maya Royale staff and other travelers.
1,635 questions
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Keighley, United Kingdom
manchester
5 months ago

See all questions (1635)

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“3708 was a great room did not look onto any other room it is upstairs so good views it is the last block by the sea.”
hollotoffun, yesterday | Read review
“We didn't feel pressured by the privilege offer”
terria954, yesterday | Read review
“We always ask for ground floor in a quiet part, and both times have got what we asked for.”
salatham123, 2 days ago | Read review
“The Privilege (H10) rooms are slightly larger”
, 2 days ago | Read review
“We had a standard room and were very satisfied with it which was on the second floor”
travelmadNorthampton, 2 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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$266* /night
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Prices are for 1 room, 2 adults
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