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Carretera Federal 307 km 298, Playa del Carmen 77710 Mexico
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 12/14/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Blue Diamond Luxury Boutique
Updated 12/14/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#25 of 333 hotels in Playa del Carmen
Location
4.6
Cleanliness
4.7
Service
4.6
Value
4.4
On the pristine coast of the world famous Riviera Maya, Blue Diamond Riviera Maya is a sanctuary of breathtaking beauty and peace, surrounded by nature mixed with luxury. This exclusive hideaway is set in 36 acres of lush tropical jungle, well manicured gardens and a spectacular palm filled white sandy beaches along the turquoise – colored Caribbean Sea, offering unparalleled pampering and rejuvenation. Four Diamonds Award Pet friendly.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Kids pool
Parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Private pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast in the room
Special diet menus
Wine / champagne
Poolside bar
Rooftop bar
Bicycles available
Diving
Windsurfing
Aerobics
Entertainment staff
Evening entertainment
Fishing
Airport transportation
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Head massage
Manicure
Massage
Salon
Steam room
Adults only
Baggage storage
Concierge
Currency exchange
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Private beach
Additional bathroom
Housekeeping
Minibar
Flatscreen TV
Whirlpool bathtub
Private balcony
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Wake-up service / alarm clock
Refrigerator
Bath / shower
Hair dryer
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Lagoon View
Languages Spoken
English, French, Spanish, German
Hotel links
Special Offer:Save an Extra 5% Off

Location

Full view
Contact
Carretera Federal 307 km 298, Playa del Carmen 77710 Mexico
Name/address in local language
Getting there
Cancun Airport25 miSee all flights
Aerodromo de Playa Del Carmen6 miSee all flights
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3313Reviews383Q+A100Room tips
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Most Recent
Happiness787087 wrote a review Yesterday
3 contributions
We came here for our second honeymoon, five years after we visited for the first time. The food was just as spectacular as it was on our first trip. Every restaurant has incredible, fresh, inventive dishes and we loved them. Our room was beautifully appointed, and comfortable. Of course, nothing is perfect, and we experienced an issue with the air-conditioning, but they promptly fixed it. There are many things to do at this resort, including a refreshing and grounding yoga class with Paulette. Everyone who works here is kind and accommodating, and all of the guests we chatted with were lovely as well.
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Date of stay: July 2022Trip type: Traveled as a couple
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Charmaine E wrote a review Mar 2022
Barrie, Canada77 contributions7 helpful votes
+1
Hotel's Favorite
This eco-chic resort is pure paradise. We’re currently on day 2 of our second trip to Blue Diamond, staying in a Palafito suite. Truly a 5 star experience- Blue Diamond will be your home away from home. Team: The team is world-class! You are treated with love and respect from the moment you begin your stay with Blue Diamond. Everyone you meet is warm and welcoming. We were here in 2019 and there are still many familiar faces & staff who remembered us and were genuinely excited to catch up. This is a true testament to the quality of this resort- their team is happy and well taken care of! Alonzo is a wonderful manager and true leader. He is attentive, kind and has a client-first approach. It is clear that his team really enjoys the work environment he has created for them. Dagoberto is one of our faves! He is so warm and attentive. We look forward to spending our breakfast with him. Hector at the lobby made checking in smooth! Very appreciated after a long and cold trip from Canada! Senor J.Cruz & Armando are incredible bartenders. We let Senor Cruz surprise us with drinks & it never disappoints! Angel at Ambar is a true gentleman. Very kind and warmly greeted when visiting the restaurant. The food is next level good! Diana (our butler with our Palafito room) is so lovely and accommodating. She arranged our dinner reservations, activities and customized our mini bar all within the span of 15 minutes. Proficient and simply wonderful! The lovely hostesses at Aguamarina are wonderful! They’ve been amazing and accommodating even with a last minute reservation when our flight was running behind. We are so appreciative of them. Food: The food is INCREDIBLE! You will not go hungry or thirsty. Wonderful chefs giving their best to prepare fresh, high quality meals with beautiful plating. We have enjoyed meals at all restaurants and find it hard to choose a favourite- but their fresh ceviche is a must!!! All top shelf liquor and an endless amount of knowledge in creating your perfect beverage. I highly suggest letting the bartenders be creative and surprise you! Spa: The spa grounds are a real showstopper. The packages and services are beautifully curated and cater to your health and well-being. If you’re looking for romance and relaxation, book a couples massage- it is so worth it! They have a traditional Mayan ceremony at the Temazcal & Cenote swim on Tuesday and Saturday. This is a unique experience that you can only do at Blue Diamond. Highly recommended! Resort Activities: So many classes to choose from! Sushi making, cocktail lessons, ceviche making, dance lesson- you do not want to miss a day! There’s also an on-site snorkeling and water sport team to enjoy as well. Beach & Pool: The beach is white sand, beautiful palm trees and an abundance of lounge chairs, umbrellas and Bali beds. The pools have the best views of the ocean. They’re warm and so refreshing after being in the beautiful Mayan sun all day. Rooms: The rooms are gorgeous. They’re large, spacious and well thought out. Outdoor showers in the Palafitos provides a lovely experience to connect with nature in a way you cannot imagine. Our water has been hot and plentiful. The spearmint body care is so refreshing! You have ample privacy and they’re so clean thanks to the lovely housekeeping team. The bed is a warm welcome after a day on the beach! TV is equipped with Netflix and many channels waiting for you to unwind. The mini fridge is well stocked with top shelf liquor and snacks. Grounds: The grounds are well maintained & the respect paid to the environment is very apparent and necessary. There are so many details taken to maintain and make as small of an environmental impact as possible on the ecosystem. For those that mentioned a sewage smell below, it’s very important to know that this is the natural evolution of foliage from the mangroves and not sewage. Again, this is an eco hotel with a great deal of responsibility to the natural environment and they honour it in a very respectful way. The wildlife is amazing!!! So far we’ve come across crocodiles, iguanas, coatis and a turtle. To sum this up, we are SO excited to be here again and to make many more memories this week with the beautiful team & resort. We’re already looking forward to booking again & we still have 5 days left here!
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Date of stay: March 2022Trip type: Traveled as a couple
3 Helpful votes
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Response from Alonzo Avila, Director General at Hotel Blue Diamond Luxury Boutique
Responded Apr 1, 2022
Dear charmaineyyz, It has been a great pleasure reading your review on your recent holiday at Blue Diamond Luxury Boutique Hotel. We, our hotel staff and myself sincerely appreciate your kind words and a I am sure that a lot of new guests we may gain thanks to your lovely comments and recommendations... Thank you for highlighting our facilities, services and especially our kind, professional and helpful staff. We are so happy to know that we meet your expectations once again and you are taking advantage and enjoying all our facilities offered. Thank you for your posting your comments on TripAdvisor. We will continue to do our utmost to deserve your support and we look forward for your next visits at Blue Diamond Luxury Boutique Hotel. Sincerely,
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Julie S wrote a review Jun 2022
1 contribution
Having an amazing time in paradise.The hotel is situated in the jungle with lots of wildlife to spot. Tropical birds , coyotes, and even a resident crocodile. The resort has three restaurants all of which are brilliant . However my personal favourite is the Ambar . The shrimp skewers are to die for. The resort is all Ala Carte with exceptional service from all the hard working staff. Margaret who tends the table at breakfast time and Mr Cruz who rustles up delicious cocktail were brilliant.
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Date of stay: June 2022Trip type: Traveled as a couple
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Derbyshiresother wrote a review Jun 2022
New Mills, United Kingdom9 contributions1 helpful vote
+1
This was a great experience for us. The food was al a carte which we prefer to buffet. Our first holiday since 2019 and we loved it.The hotel offers a variety of trips and catered for all our requirements. It’s the first time we have been to a Blue Diamond resort and will be the last.
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Date of stay: June 2022Trip type: Traveled as a couple
Room Tip: Bring plenty of high factor sunscreen
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Krysten B wrote a review Jun 2022
1 contribution
We chose to come here for our honeymoon, and we are so glad!! The service is phenomenal, and unmatched by any other stay I’ve had in the Riviera Maya. Blue Diamond is such a wonderful place to honeymoon because it’s so private, calm, and the staff is extremely accommodating and kind. The food is delicious, and because it’s all a la crate, everything is made fresh to order. When we arrived, we didn’t love how you could see a walkway from the windows of our room (we paid for the Cenote room) on the first floor and it smelled a little musty. We were also pretty far from the beach. When we talked to reception, they happily moved us the next day to another Cenote room much closer to the beach, on the second floor, and they made sure that it did not smell at all of the humidity. The concierge Alfredo was super helpful, and Paulette (a manager) checked in with us during our stay to make sure that everything was going well. One thing to note is that our Cenote room comes with an outdoor tub, but we didn’t realize at the time that you have to pay extra to use the tub because it’s considered a spa service. However, overall we are so happy and definitely would love to return one day to this slice of paradise!
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Date of stay: June 2022Trip type: Traveled as a couple
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Koresheonna V wrote a review Jun 2022
2 contributions
Excellent service , excellent food , excellent pool the staff is Amazing . Everybody was super nice a great experience. The room service was fast . We did ziplining & horse back riding . ATV they coke get you from the room & brings you back .
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Date of stay: June 2022Trip type: Traveled as a couple
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June M wrote a review Jun 2022
1 contribution
My experience here was extraordinary, very relaxing and a friendly environment. I would recommend for you to come to Playa Del Carmen and stay at the Blue Diamond Luxury Boutique Resort it is so peaceful and the food is great.
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Date of stay: June 2022Trip type: Traveled solo
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Jasmine G wrote a review Jun 2022
Anaheim, California1 contribution
Beautiful and amazing service, I would highly recommend staying here. Very exclusive and secluded, our resort is within walking distance to the beach. All inclusive service is worth it and amazing, Alfredo was very kind and very much helpful with foxing our issues. Angel was very at tentative to continue to welcome us! Amazing! Only issue was the carts to pick us up promptly, but the walk is still manageable and beautiful!
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Date of stay: June 2022Trip type: Traveled as a couple
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Response from Alonzo Avila, Director General at Hotel Blue Diamond Luxury Boutique
Responded 4 days ago
Thank you very much for your recent visit and lovely comments on TripAdvisor, highlighting our natural background, facilities, services and most of all our staff, the professionalism and kindness you have received. Will share your comments and your kind compliments to our staff; I am sure they will be motivated with them and we will continue to provide the same exceptional service to our clients in the future. We are sure that a lot of travelers will consider it useful and clarifying with all this valuable information when choosing their next destination in the Riviera Maya. We are looking forward to welcome you back again at Blue Diamond Luxury Boutique Hotel. Sincerely,
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marcos m wrote a review Jun 2022
1 contribution
Blue diamond resort has been spectacular. What a wonderful stay. The staff is so friendly, the service is amazing and I can’t believe more people arent aware of this location, the scenery is perfect, the drinks are so tasty, the staff is incredibly helpful, they even helped us book a car rental for our stay. 10/10 would definitely recommend. First time in the Mayan peninsula and we couldn’t have chosen a better place to enjoy our stay. Thank you so much blue diamond luxury boutique hotel we will definitely be recommending you to our friends and family !!
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Date of stay: June 2022Trip type: Traveled as a couple
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Response from Alonzo Avila, Director General at Hotel Blue Diamond Luxury Boutique
Responded 4 days ago
Thank you very much for your recent visit and lovely comments on TripAdvisor, highlighting our natural background, facilities, services and most of all our staff, the professionalism and kindness you have received. Will share your comments and your kind compliments to our staff; I am sure they will be motivated with them and we will continue to provide the same exceptional service to our clients in the future. We are sure that a lot of travelers will consider it useful and clarifying with all this valuable information when choosing their next destination in the Riviera Maya. We are looking forward to welcome you back again at Blue Diamond Luxury Boutique Hotel. Sincerely,
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Alex wrote a review Jun 2022
Bristol, United Kingdom1 contribution
+1
Staff are fantastic and very friendly. Location very peaceful. Service is great and food is the best I’ve had on an All Inclusive menu. Mexican night entertainment was really good and felt authentic. A very intimate experience with attention being paid to all. Would definitely recommend to my friends and family. Room has everything you need and in a beautiful setting. We stayed in a junior suite which felt very luxurious. Great space, nice bedding, lovely outside space and lovely bathroom with luxury double shower. Mini bar was well stocked. Ambar restaurant is amazing in a wonderful setting.
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Date of stay: June 2022Trip type: Traveled as a couple
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Response from Alonzo Avila, Director General at Hotel Blue Diamond Luxury Boutique
Responded 4 days ago
Thank you very much for your recent visit and lovely comments on TripAdvisor, highlighting our natural background, facilities, services and most of all our staff, the professionalism and kindness you have received. Will share your comments and your kind compliments to our staff; I am sure they will be motivated with them and we will continue to provide the same exceptional service to our clients in the future. We are sure that a lot of travelers will consider it useful and clarifying with all this valuable information when choosing their next destination in the Riviera Maya. We are looking forward to welcome you back again at Blue Diamond Luxury Boutique Hotel. Sincerely,
Read more
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PRICE RANGE
$337 - $523 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Blue Diamond Riviera Maya
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
128
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Frequently Asked Questions about Hotel Blue Diamond Luxury Boutique
What are some of the property amenities at Hotel Blue Diamond Luxury Boutique?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Hotel Blue Diamond Luxury Boutique?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Blue Diamond Luxury Boutique?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hotel Blue Diamond Luxury Boutique?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Blue Diamond Luxury Boutique?
Conveniently located restaurants include Casa Amate, Punta Bonita at Rosewood Mayakoba, and La Laguna.
Are there opportunities to exercise at Hotel Blue Diamond Luxury Boutique?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Hotel Blue Diamond Luxury Boutique have airport transportation?
Yes, Hotel Blue Diamond Luxury Boutique offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Blue Diamond Luxury Boutique?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Blue Diamond Luxury Boutique offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Blue Diamond Luxury Boutique?
The staff speaks multiple languages, including English, Spanish, French, and German.
Are there any historical sites close to Hotel Blue Diamond Luxury Boutique?
Many travelers enjoy visiting Zona Arqueológica Playa del Carmen (6.5 miles).