Having an amazing time in paradise.The hotel is situated in the jungle with lots of wildlife to spot. Tropical birds , coyotes, and even a resident crocodile. The resort has three restaurants all of which are brilliant . However my personal favourite is the Ambar . The shrimp skewers are to die for. The resort is all Ala Carte with exceptional service from all the hard working staff. Margaret who tends the table at breakfast time and Mr Cruz who rustles up delicious cocktail were brilliant.
This eco-chic resort is pure paradise. We’re currently on day 2 of our second trip to Blue Diamond, staying in a Palafito suite. Truly a 5 star experience- Blue Diamond will be your home away from home. Team: The team is world-class! You are treated with love and respect from the moment you begin your stay with Blue Diamond. Everyone you meet is warm and welcoming. We were here in 2019 and there are still many familiar faces & staff who remembered us and were genuinely excited to catch up. This is a true testament to the quality of this resort- their team is happy and well taken care of! Alonzo is a wonderful manager and true leader. He is attentive, kind and has a client-first approach. It is clear that his team really enjoys the work environment he has created for them. Dagoberto is one of our faves! He is so warm and attentive. We look forward to spending our breakfast with him. Hector at the lobby made checking in smooth! Very appreciated after a long and cold trip from Canada! Senor J.Cruz & Armando are incredible bartenders. We let Senor Cruz surprise us with drinks & it never disappoints! Angel at Ambar is a true gentleman. Very kind and warmly greeted when visiting the restaurant. The food is next level good! Diana (our butler with our Palafito room) is so lovely and accommodating. She arranged our dinner reservations, activities and customized our mini bar all within the span of 15 minutes. Proficient and simply wonderful! The lovely hostesses at Aguamarina are wonderful! They’ve been amazing and accommodating even with a last minute reservation when our flight was running behind. We are so appreciative of them. Food: The food is INCREDIBLE! You will not go hungry or thirsty. Wonderful chefs giving their best to prepare fresh, high quality meals with beautiful plating. We have enjoyed meals at all restaurants and find it hard to choose a favourite- but their fresh ceviche is a must!!! All top shelf liquor and an endless amount of knowledge in creating your perfect beverage. I highly suggest letting the bartenders be creative and surprise you! Spa: The spa grounds are a real showstopper. The packages and services are beautifully curated and cater to your health and well-being. If you’re looking for romance and relaxation, book a couples massage- it is so worth it! They have a traditional Mayan ceremony at the Temazcal & Cenote swim on Tuesday and Saturday. This is a unique experience that you can only do at Blue Diamond. Highly recommended! Resort Activities: So many classes to choose from! Sushi making, cocktail lessons, ceviche making, dance lesson- you do not want to miss a day! There’s also an on-site snorkeling and water sport team to enjoy as well. Beach & Pool: The beach is white sand, beautiful palm trees and an abundance of lounge chairs, umbrellas and Bali beds. The pools have the best views of the ocean. They’re warm and so refreshing after being in the beautiful Mayan sun all day. Rooms: The rooms are gorgeous. They’re large, spacious and well thought out. Outdoor showers in the Palafitos provides a lovely experience to connect with nature in a way you cannot imagine. Our water has been hot and plentiful. The spearmint body care is so refreshing! You have ample privacy and they’re so clean thanks to the lovely housekeeping team. The bed is a warm welcome after a day on the beach! TV is equipped with Netflix and many channels waiting for you to unwind. The mini fridge is well stocked with top shelf liquor and snacks. Grounds: The grounds are well maintained & the respect paid to the environment is very apparent and necessary. There are so many details taken to maintain and make as small of an environmental impact as possible on the ecosystem. For those that mentioned a sewage smell below, it’s very important to know that this is the natural evolution of foliage from the mangroves and not sewage. Again, this is an eco hotel with a great deal of responsibility to the natural environment and they honour it in a very respectful way. The wildlife is amazing!!! So far we’ve come across crocodiles, iguanas, coatis and a turtle. To sum this up, we are SO excited to be here again and to make many more memories this week with the beautiful team & resort. We’re already looking forward to booking again & we still have 5 days left here!…
This was a great experience for us. The food was al a carte which we prefer to buffet. Our first holiday since 2019 and we loved it.The hotel offers a variety of trips and catered for all our requirements. It’s the first time we have been to a Blue Diamond resort and will be the last.
We chose to come here for our honeymoon, and we are so glad!! The service is phenomenal, and unmatched by any other stay I’ve had in the Riviera Maya. Blue Diamond is such a wonderful place to honeymoon because it’s so private, calm, and the staff is extremely accommodating and kind. The food is delicious, and because it’s all a la crate, everything is made fresh to order. When we arrived, we didn’t love how you could see a walkway from the windows of our room (we paid for the Cenote room) on the first floor and it smelled a little musty. We were also pretty far from the beach. When we talked to reception, they happily moved us the next day to another Cenote room much closer to the beach, on the second floor, and they made sure that it did not smell at all of the humidity. The concierge Alfredo was super helpful, and Paulette (a manager) checked in with us during our stay to make sure that everything was going well. One thing to note is that our Cenote room comes with an outdoor tub, but we didn’t realize at the time that you have to pay extra to use the tub because it’s considered a spa service. However, overall we are so happy and definitely would love to return one day to this slice of paradise!…
Excellent service , excellent food , excellent pool the staff is Amazing . Everybody was super nice a great experience. The room service was fast . We did ziplining & horse back riding . ATV they coke get you from the room & brings you back .
My experience here was extraordinary, very relaxing and a friendly environment. I would recommend for you to come to Playa Del Carmen and stay at the Blue Diamond Luxury Boutique Resort it is so peaceful and the food is great.
Beautiful and amazing service, I would highly recommend staying here. Very exclusive and secluded, our resort is within walking distance to the beach. All inclusive service is worth it and amazing, Alfredo was very kind and very much helpful with foxing our issues. Angel was very at tentative to continue to welcome us! Amazing! Only issue was the carts to pick us up promptly, but the walk is still manageable and beautiful!
Blue diamond resort has been spectacular. What a wonderful stay. The staff is so friendly, the service is amazing and I can’t believe more people arent aware of this location, the scenery is perfect, the drinks are so tasty, the staff is incredibly helpful, they even helped us book a car rental for our stay. 10/10 would definitely recommend. First time in the Mayan peninsula and we couldn’t have chosen a better place to enjoy our stay. Thank you so much blue diamond luxury boutique hotel we will definitely be recommending you to our friends and family !!
Staff are fantastic and very friendly. Location very peaceful. Service is great and food is the best I’ve had on an All Inclusive menu. Mexican night entertainment was really good and felt authentic. A very intimate experience with attention being paid to all. Would definitely recommend to my friends and family. Room has everything you need and in a beautiful setting. We stayed in a junior suite which felt very luxurious. Great space, nice bedding, lovely outside space and lovely bathroom with luxury double shower. Mini bar was well stocked. Ambar restaurant is amazing in a wonderful setting.
Great staff, beautiful food and best I’ve experienced on ‘all inclusive’, lovely location. Mexican night was brilliant, super performers who seemed the genuinely enjoy their craft Hotel has obviously suffered from the whole covid pandemic but I am positive it will come out a much better place Recommended