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Blue Diamond Riviera Maya

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Blue Diamond Riviera Maya
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1,163 Reviews from our TripAdvisor Community

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Showing 987: English reviews
Zug, Switzerland
Level Contributor
118 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Part 2 of my review after we're now back home again... unfortunately... Could have easily stayed another week... or two... :-) Anyway, quickly some personal thank you's: A big thank you to the best bar keeper in Mexico, Armando! You made the best Mango Margaritas and we miss them & you!!! Thank you for this excellent service! Another big thank... More 

Helpful?
Thank vak0208
Brisbane, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed here for vacation, never having visited Mexico before, and had a truly fantastic time. The staff were amazing and went above and beyond for us. Very friendly and service was quick. The rooms- comfortable and spacious. Air conditioning could have been a bit better but it was not uncomfortable. Equipped with a minibar and extra wine can be... More 

Helpful?
1 Thank MTD1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

Initial information - Hotel was at around 50% we were told. We stayed 7 days. Saturday to Saturday. Room we had was a Patio Suite with the pool, Patio 6, closest those get to the beach. Went for our anniversary... on the last night we got 6 chocolate covered strawberries... after we reminded our butler it was our anniversary. They'd... More 

Helpful?
1 Thank Paultace
Toronto, Canada
Level Contributor
3 reviews
2 of 5 stars Reviewed 4 days ago NEW

Although the resort is beautiful and the staff is incredibly friendly and welcoming. There was a lot that didn't fit the '5 diamond - Grand Luxury' rating it has gotten. The room lacked a lot, the air conditioning as a resort standard is set to 23.5. They do give you a thermostat in the room, although you don't actually have... More 

Helpful?
Thank lesmoore80
Mumbai (Bombay), India
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We thoroughly enjoyed our stay there. The distance from the airport is of 40 minutes one way. The suite was specious. The restaurants are fantastic, great staff and accommodate dishes outside the menu. The only weakness we found was in room service; may be due to the language barrier (it should not be). Most of our requirements were not fulfilled... More 

Helpful?
1 Thank NMSamant
New York City, New York
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 1 week ago

We've stayed at Blue Diamond (BD) twice - once by ourselves for NYE 2014 and once with friends for NYE 2015. Our first experience was 4 stars, which is why we decided to go back again with friends for a second year. However, both my wife and i felt that the resort had deteriorated significantly for our second stay (hence... More 

Helpful?
6 Thank DB_NYC1985
County Durham, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago via mobile

We stayed at Blue Diamond for 10 days for our honeymoon. Things you're looking for in a review: * Service - was sublime. The staff from waiters to gardeners to reception are all fantastic. They work hard and tirelessly to make sure you're looked after and have everything you need and want. They learn your name, and acknowledge you continuously... More 

Helpful?
Thank Aaron W
Washington, DC
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Just completed a 1 week stay at the Blue Diamond in Mexico. The Hotel is Beautiful and the Staff tried Very Hard to make our stay memorable. The rooms are Very Nice and the Setting is Exquisite. I am a Very Picky Customer and had Few if any opportunities to find fault. The linens, robes, rooms are Excellent. The Meals... More 

Helpful?
1 Thank SMEXIC
Cleveland, Ohio
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed for 4 nights at the Blue Diamond in December 2015. We had such an amazing experience that we decided to return at the end of May 2016 and have our wedding at the resort. The staff at the resort went beyond expectations to make sure the event was flawless. The final result was a top notch event that... More 

Helpful?
Thank kt1971
BlueBayResorts, Director de Relaciones Públicas at Blue Diamond Riviera Maya, responded to this review

Thank you kt1971 for chosing us to celebrate such an important event. We are very happy to hear you and all your guests came home with a memorable experience. We hope to see you again very soon. Thank you. More 

Allen, Texas
Level Contributor
6 reviews
5 of 5 stars Reviewed 2 weeks ago

My husband and I just returned (July 3) from a vacation at Blue Diamond Riviera Maya to celebrate our anniversary and we couldn't have asked for more! Before booking our vacation (Through Costco Travel---great choice!) we read several reviews on Trip Advisor about this resort, and found some great information. Even though this is a great all-inclusive resort, tipping is... More 

Helpful?
Thank Diane417S
BlueBayResorts, Director de Relaciones Públicas at Blue Diamond Riviera Maya, responded to this review

Thank you very much D S for your beautiful words. We hope to see you again. We will be waiting for you with our hands on our hearts. More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
  • Free Breakfast
Official Description (provided by the hotel)
On the pristine coast of the world famous Riviera Maya, Blue Diamond Riviera Maya is a sanctuary of breathtaking beauty and peace, surrounded by nature mixed with luxury. This exclusive hideaway is set in 36 acres of lush tropical jungle, well manicured gardens and a spectacular palm filled white sandy beaches along the turquoise – colored Caribbean Sea, offering unparalleled pampering and rejuvenation. ... more   less 

Additional Information about Blue Diamond Riviera Maya

Address: Km. 298-816, Carretera Federal 307 Chetumal-Puerto Juarez, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $400 - $1,019 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Blue Diamond Riviera Maya 4.5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Blue Diamond Riviera Maya Playa Del Carmen, Mexico
Hotel Style:
#16 Business Hotel in Playa del Carmen
#26 Family Hotel in Playa del Carmen
#27 Top resorts Hotel in Playa del Carmen
#34 Luxury Hotel in Playa del Carmen
#36 Romantic Hotel in Playa del Carmen
#37 On the Beach Hotel in Playa del Carmen
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