Blue Diamond Luxury Boutique Hotel
Km. 298.8 Carretera #307, Playa del Carmen 77710 Mexico
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About
#16 of 344 hotels in Playa del Carmen
Location
4.7
Cleanliness
4.7
Service
4.6
Value
4.4
On the pristine coast of the world famous Riviera Maya, Blue Diamond Riviera Maya is a sanctuary of breathtaking beauty and peace, surrounded by nature mixed with luxury. This exclusive hideaway is set in 36 acres of lush tropical jungle, well manicured gardens and a spectacular palm filled white sandy beaches along the turquoise – colored Caribbean Sea, offering unparalleled pampering and rejuvenation. Four Diamonds Award Pet friendly.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Kids pool
Parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Private pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast in the room
Special diet menus
Wine / champagne
Poolside bar
Rooftop bar
Bicycles available
Diving
Windsurfing
Aerobics
Entertainment staff
Evening entertainment
Fishing
Airport transportation
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Head massage
Manicure
Massage
Salon
Steam room
Adults only
Baggage storage
Concierge
Currency exchange
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Private beach
Additional bathroom
Housekeeping
Minibar
Flatscreen TV
Whirlpool bathtub
Private balcony
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Wake-up service / alarm clock
Refrigerator
Bath / shower
Hair dryer
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Lagoon View
Languages Spoken
English, French, Spanish, German
Location
Km. 298.8 Carretera #307, Playa del Carmen 77710 Mexico
Name/address in local language
E-mail hotel
Getting there
Rental CarsSee rental cars from $9/day
4158Reviews395Q+A100Room tips
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Beautiful and SO relaxing!! We don’t live the loud music and crowded pool area. This was so sophisticated and relaxing. Beach was pristine- service incredible- food amazing. Our room was beautiful and the view spectacular!! I also loved the bikes- very unique hotel
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Alonzo Avila, Director General at Blue Diamond Luxury Boutique Hotel
Responded 3 days ago
Thank you for the time you have dedicated writing and sharing your experiences at the Blue Diamond Luxury Boutique Hotel on Trip Advisor. We are very happy and pleased to read that our activities and especially the treatment of the staff have achieved our main objective; exceed your expectations, create memories and unforgettable experiences... We look forward to your soon return to this home away from home; please do not hesitate to contact us beforehand to make the corresponding arrangements as repeat guest... Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Hotel's Favorite
This eco-chic resort is pure paradise. We’re currently on day 2 of our second trip to Blue Diamond, staying in a Palafito suite. Truly a 5 star experience- Blue Diamond will be your home away from home. Team: The team is world-class! You are treated with love and respect from the moment you begin your stay with Blue Diamond. Everyone you meet is warm and welcoming. We were here in 2019 and there are still many familiar faces & staff who remembered us and were genuinely excited to catch up. This is a true testament to the quality of this resort- their team is happy and well taken care of! Alonzo is a wonderful manager and true leader. He is attentive, kind and has a client-first approach. It is clear that his team really enjoys the work environment he has created for them. Dagoberto is one of our faves! He is so warm and attentive. We look forward to spending our breakfast with him. Hector at the lobby made checking in smooth! Very appreciated after a long and cold trip from Canada! Senor J.Cruz & Armando are incredible bartenders. We let Senor Cruz surprise us with drinks & it never disappoints! Angel at Ambar is a true gentleman. Very kind and warmly greeted when visiting the restaurant. The food is next level good! Diana (our butler with our Palafito room) is so lovely and accommodating. She arranged our dinner reservations, activities and customized our mini bar all within the span of 15 minutes. Proficient and simply wonderful! The lovely hostesses at Aguamarina are wonderful! They’ve been amazing and accommodating even with a last minute reservation when our flight was running behind. We are so appreciative of them. Food: The food is INCREDIBLE! You will not go hungry or thirsty. Wonderful chefs giving their best to prepare fresh, high quality meals with beautiful plating. We have enjoyed meals at all restaurants and find it hard to choose a favourite- but their fresh ceviche is a must!!! All top shelf liquor and an endless amount of knowledge in creating your perfect beverage. I highly suggest letting the bartenders be creative and surprise you! Spa: The spa grounds are a real showstopper. The packages and services are beautifully curated and cater to your health and well-being. If you’re looking for romance and relaxation, book a couples massage- it is so worth it! They have a traditional Mayan ceremony at the Temazcal & Cenote swim on Tuesday and Saturday. This is a unique experience that you can only do at Blue Diamond. Highly recommended! Resort Activities: So many classes to choose from! Sushi making, cocktail lessons, ceviche making, dance lesson- you do not want to miss a day! There’s also an on-site snorkeling and water sport team to enjoy as well. Beach & Pool: The beach is white sand, beautiful palm trees and an abundance of lounge chairs, umbrellas and Bali beds. The pools have the best views of the ocean. They’re warm and so refreshing after being in the beautiful Mayan sun all day. Rooms: The rooms are gorgeous. They’re large, spacious and well thought out. Outdoor showers in the Palafitos provides a lovely experience to connect with nature in a way you cannot imagine. Our water has been hot and plentiful. The spearmint body care is so refreshing! You have ample privacy and they’re so clean thanks to the lovely housekeeping team. The bed is a warm welcome after a day on the beach! TV is equipped with Netflix and many channels waiting for you to unwind. The mini fridge is well stocked with top shelf liquor and snacks. Grounds: The grounds are well maintained & the respect paid to the environment is very apparent and necessary. There are so many details taken to maintain and make as small of an environmental impact as possible on the ecosystem. For those that mentioned a sewage smell below, it’s very important to know that this is the natural evolution of foliage from the mangroves and not sewage. Again, this is an eco hotel with a great deal of responsibility to the natural environment and they honour it in a very respectful way. The wildlife is amazing!!! So far we’ve come across crocodiles, iguanas, coatis and a turtle. To sum this up, we are SO excited to be here again and to make many more memories this week with the beautiful team & resort. We’re already looking forward to booking again & we still have 5 days left here!…
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Date of stay: March 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
14 Helpful votes
Helpful
Response from Alonzo Avila, Director General at Blue Diamond Luxury Boutique Hotel
Responded Apr 1, 2022
Dear charmaineyyz, It has been a great pleasure reading your review on your recent holiday at Blue Diamond Luxury Boutique Hotel. We, our hotel staff and myself sincerely appreciate your kind words and a I am sure that a lot of new guests we may gain thanks to your lovely comments and recommendations... Thank you for highlighting our facilities, services and especially our kind, professional and helpful staff. We are so happy to know that we meet your expectations once again and you are taking advantage and enjoying all our facilities offered. Thank you for your posting your comments on TripAdvisor. We will continue to do our utmost to deserve your support and we look forward for your next visits at Blue Diamond Luxury Boutique Hotel. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff is very friendly, welcoming and met all our needs. The food was AMAZING and the rooms and view are gorgeous. Lots of fun activities and relaxing amenities. You also get to see so many native animals
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Alonzo Avila, Director General at Blue Diamond Luxury Boutique Hotel
Responded 3 days ago
Thank you for the time you have dedicated writing and sharing your experiences at the Blue Diamond Luxury Boutique Hotel on Trip Advisor. We are very happy and pleased to read that our activities and especially the treatment of the staff have achieved our main objective; exceed your expectations, create memories and unforgettable experiences... We look forward to your soon return to this home away from home; please do not hesitate to contact us beforehand to make the corresponding arrangements as repeat guest... Best regards,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Our trip was phenomenal! The food and accommodations were fantastic. I highly recommend doing the Temezcal with Laura, she did a great job walking us through the ceremony and made it an unforgettable experience! The drinks and food poolside we’re amazing! The crunchy ribeye tacos are bomb! Dinners every night were amazing but the service took it to the next level! Our waiter Hernesto really took us to the next level, thank you Hernesto for making our honeymoon one we won’t forget! Everything we wanted to do and see was on the resort from the Cenote to the Mayan dancers! It was fantastic I highly recommend staying here I know we will be back soon!
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Alonzo Avila, Director General at Blue Diamond Luxury Boutique Hotel
Responded 3 days ago
Thank you for the time you have dedicated writing and sharing your experiences at the Blue Diamond Luxury Boutique Hotel on Trip Advisor. We are very happy and pleased to read that our activities and especially the treatment of the staff have achieved our main objective; exceed your expectations, create memories and unforgettable experiences... We look forward to your soon return to this home away from home; please do not hesitate to contact us beforehand to make the corresponding arrangements as repeat guest... Best regards,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Very nice resort for couples and my favorite part of our stay was the service and food. Top class food and drinks at ambar and aquamarine restaurant! The resort was not too crowded and we felt like we had the whole resort for ourselves. Pool side area near the main restaurant was also well maintained and had enough benches to relax. Overall we enjoyed our 2 night stay at Blue Diamond.
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Alonzo Avila, Director General at Blue Diamond Luxury Boutique Hotel
Responded 3 days ago
Thank you for the time you have dedicated writing and sharing your experiences at the Blue Diamond Luxury Boutique Hotel on Trip Advisor. We are very happy and pleased to read that our activities and especially the treatment of the staff have achieved our main objective; exceed your expectations, create memories and unforgettable experiences... We look forward to your soon return to this home away from home; please do not hesitate to contact us beforehand to make the corresponding arrangements as repeat guest... Best regards,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Blue Diamond resort was a nice quiet getaway! we got a room with a cenote view, which was really pretty! We were a bit hesitant to go take a dip in the cenote though because it didn’t seem like the cleanest. All the restaurants and bar service was great! The staff were very friendly and helpful! Because we were visiting off season only one of the restaurants were open each night for dinner. But the food was fantastic! The beach views were wonderful ! There was a seaweed problem this time of year, but the staff were doing their best to clean up the place. There is only one pool area, but this was fine , since the place wasn’t too crowded.
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Alonzo Avila, Director General at Blue Diamond Luxury Boutique Hotel
Responded 3 days ago
Thank you for the time you have dedicated writing and sharing your experiences at the Blue Diamond Luxury Boutique Hotel on Trip Advisor. We are very happy and pleased to read that our activities and especially the treatment of the staff have achieved our main objective; exceed your expectations, create memories and unforgettable experiences... We look forward to your soon return to this home away from home; please do not hesitate to contact us beforehand to make the corresponding arrangements as repeat guest... Best regards,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I want to thank the staff at Diamond Luxury Hotel. My partner and I had a wonderful time. Everything was excellent the accommodation the food and in particular the staff. I would like to mention one staff member in particular Yvonne the reception manager. She was excellent. She sorted out a few minor problems with such efficiency and with unbelievable customer service skills. She really did go the extra mile. Everything was possible, nothing was too much trouble. She truly Is one of a kind and we would like to thank her so so much. A mention also to Ulyses at the Aguamarina, he served us lunch.. Ulyses always made out lunch time meals a great experience. We will definitely return. Thank you 🙏
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Alonzo Avila, Director General at Blue Diamond Luxury Boutique Hotel
Responded 3 days ago
Thank you for the time you have dedicated writing and sharing your experiences at the Blue Diamond Luxury Boutique Hotel on Trip Advisor. We are very happy and pleased to read that our activities and especially the treatment of the staff have achieved our main objective; exceed your expectations, create memories and unforgettable experiences... We look forward to your soon return to this home away from home; please do not hesitate to contact us beforehand to make the corresponding arrangements as repeat guest... Best regards,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
the staff are amazing special mention to Saulo. The room we stayed are awesome. Wildlifes in the jungle are great to see. We did not try the cenote. If you love walking this place is great even some area close for safety reason. Few facilities is not working (jet pool, cigar lounge). The beach is full of seaweed. you have to walk to south beach of Rosewood Mayakoba. At Rosewood Mayakoba, we noticed they have a machine and several workers non stop battling the seaweed, while at blue diamond one person with a fork and barrow to collect the seaweed. After talking to several people, seaweed is a yearly of 6 to 8 mths occorance. I wish BD did the same or the resorts along the beach come together to battle the problem. This was our first time in Mexico and we are looking forward to play in the beach water. Thank you Mayakoba for letting us play in you beach, I also wished, BD provided a coffee machine near the beach for folks who want to see the sun rise. the view of the beach for aquamarina is incredible, and the food too.…
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: this one has no buffet but you can order as much as you like at alacarte
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Alonzo Avila, Director General at Blue Diamond Luxury Boutique Hotel
Responded 3 days ago
Thank you for the time you have dedicated writing and sharing your experiences at the Blue Diamond Luxury Boutique Hotel on Trip Advisor. We are very happy and pleased to read that our activities and especially the treatment of the staff have achieved our main objective; exceed your expectations, create memories and unforgettable experiences... We look forward to your soon return to this home away from home; please do not hesitate to contact us beforehand to make the corresponding arrangements as repeat guest... Best regards,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a beautiful oasis in the jungle with excellent food and service. Was here previously 6 years ago and it remains amazing. The staff are so kind and hospitable, and truly go above and beyond to ensure a great stay. I had a fabulous massage at the spa and enjoyed the quiet relaxation pool. We saw spider monkeys, deer and a great variety of birds. The beach, like many in the Caribbean has issues with algae, and the staff was diligent about cleaning it. Highly recommend!
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Alonzo Avila, Director General at Blue Diamond Luxury Boutique Hotel
Responded 3 days ago
Thank you for the time you have dedicated writing and sharing your experiences at the Blue Diamond Luxury Boutique Hotel on Trip Advisor. We are very happy and pleased to read that our activities and especially the treatment of the staff have achieved our main objective; exceed your expectations, create memories and unforgettable experiences... We look forward to your soon return to this home away from home; please do not hesitate to contact us beforehand to make the corresponding arrangements as repeat guest... Best regards,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A beautiful piece of paradise!!!! Every staff member was smiling and kind and helpful. The eco style of the resort was really reassuring. Our room around the cenote was stunning and I would have been happy to lounge there all day!! The food is so very good although the Italian night was disappointing. Stick to beautiful local food done well. Other than that, our only recommendation would be to improve the bikes. The brakes are not very good and didn't feel so safe. .
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Date of stay: May 2023Trip type: Traveled as a couple
Room Tip: Check the seaweed season. Difficult to get into clean ocean and the smell could be pretty intense.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Alonzo Avila, Director General at Blue Diamond Luxury Boutique Hotel
Responded 3 days ago
Thank you for the time you have dedicated writing and sharing your experiences at the Blue Diamond Luxury Boutique Hotel on Trip Advisor. We are very happy and pleased to read that our activities and especially the treatment of the staff have achieved our main objective; exceed your expectations, create memories and unforgettable experiences... We look forward to your soon return to this home away from home; please do not hesitate to contact us beforehand to make the corresponding arrangements as repeat guest... Best regards,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$354 - $515 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Blue Diamond Riviera Maya
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
128
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Claim Your ListingBLUE DIAMOND LUXURY BOUTIQUE HOTEL - Updated 2023 Prices & Resort (All-Inclusive) Reviews (Riviera Maya/Playa del Carmen, Mexico)
Frequently Asked Questions about Blue Diamond Luxury Boutique Hotel
What are some of the property amenities at Blue Diamond Luxury Boutique Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Blue Diamond Luxury Boutique Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Blue Diamond Luxury Boutique Hotel?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Blue Diamond Luxury Boutique Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Blue Diamond Luxury Boutique Hotel?
Conveniently located restaurants include Casa Amate, Punta Bonita at Rosewood Mayakoba, and La Laguna.
Are there opportunities to exercise at Blue Diamond Luxury Boutique Hotel?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Blue Diamond Luxury Boutique Hotel have airport transportation?
Yes, Blue Diamond Luxury Boutique Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Blue Diamond Luxury Boutique Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Blue Diamond Luxury Boutique Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Blue Diamond Luxury Boutique Hotel?
The staff speaks multiple languages, including English, Spanish, French, and German.
Are there any historical sites close to Blue Diamond Luxury Boutique Hotel?
Many travelers enjoy visiting Zona Arqueológica Playa del Carmen (6.5 miles).