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Carretera Federal 307 km 298, Playa del Carmen 77710 Mexico
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 12/14/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Blue Diamond Luxury Boutique Hotel
Updated 12/14/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#25 of 324 in Playa del Carmen
Location
4.6
Cleanliness
4.7
Service
4.6
Value
4.4
On the pristine coast of the world famous Riviera Maya, Blue Diamond Riviera Maya is a sanctuary of breathtaking beauty and peace, surrounded by nature mixed with luxury. This exclusive hideaway is set in 36 acres of lush tropical jungle, well manicured gardens and a spectacular palm filled white sandy beaches along the turquoise – colored Caribbean Sea, offering unparalleled pampering and rejuvenation. Four Diamonds Award Pet friendly.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Kids pool
Parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Private pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast in the room
Special diet menus
Wine / champagne
Poolside bar
Rooftop bar
Bicycles available
Diving
Windsurfing
Aerobics
Entertainment staff
Evening entertainment
Fishing
Airport transportation
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Head massage
Manicure
Massage
Salon
Steam room
Adults only
Baggage storage
Concierge
Currency exchange
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Private beach
Additional bathroom
Housekeeping
Minibar
Flatscreen TV
Whirlpool bathtub
Private balcony
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Wake-up service / alarm clock
Refrigerator
Bath / shower
Hair dryer
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Lagoon View
Languages Spoken
English, French, Spanish, German
Hotel links
Special Offer:Save an Extra 5% Off

Location

Full view
Contact
Carretera Federal 307 km 298, Playa del Carmen 77710 Mexico
Name/address in local language
Getting there
Cancun Airport25 miSee all flights
Aerodromo de Playa Del Carmen6 miSee all flights
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3251Reviews381Q+A100Room tips
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Most Recent
w c wrote a review Yesterday
1 contribution
This is an awesome property ! Awesome food. They cook when you put the order. No buffet styles!! Love the fresh fruits! Also have a fine dinning!!! The best veiw in breakfast! Quite property!!! I highly recommend! Our room has a private mini pool / Jacuzzi! Great for honeymoon or just friends.
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Date of stay: June 2021Trip type: Traveled
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Charmaine E wrote a review Mar 2022
Barrie, Canada77 contributions7 helpful votes
+1
Hotel's Favorite
This eco-chic resort is pure paradise. We’re currently on day 2 of our second trip to Blue Diamond, staying in a Palafito suite. Truly a 5 star experience- Blue Diamond will be your home away from home. Team: The team is world-class! You are treated with love and respect from the moment you begin your stay with Blue Diamond. Everyone you meet is warm and welcoming. We were here in 2019 and there are still many familiar faces & staff who remembered us and were genuinely excited to catch up. This is a true testament to the quality of this resort- their team is happy and well taken care of! Alonzo is a wonderful manager and true leader. He is attentive, kind and has a client-first approach. It is clear that his team really enjoys the work environment he has created for them. Dagoberto is one of our faves! He is so warm and attentive. We look forward to spending our breakfast with him. Hector at the lobby made checking in smooth! Very appreciated after a long and cold trip from Canada! Senor J.Cruz & Armando are incredible bartenders. We let Senor Cruz surprise us with drinks & it never disappoints! Angel at Ambar is a true gentleman. Very kind and warmly greeted when visiting the restaurant. The food is next level good! Diana (our butler with our Palafito room) is so lovely and accommodating. She arranged our dinner reservations, activities and customized our mini bar all within the span of 15 minutes. Proficient and simply wonderful! The lovely hostesses at Aguamarina are wonderful! They’ve been amazing and accommodating even with a last minute reservation when our flight was running behind. We are so appreciative of them. Food: The food is INCREDIBLE! You will not go hungry or thirsty. Wonderful chefs giving their best to prepare fresh, high quality meals with beautiful plating. We have enjoyed meals at all restaurants and find it hard to choose a favourite- but their fresh ceviche is a must!!! All top shelf liquor and an endless amount of knowledge in creating your perfect beverage. I highly suggest letting the bartenders be creative and surprise you! Spa: The spa grounds are a real showstopper. The packages and services are beautifully curated and cater to your health and well-being. If you’re looking for romance and relaxation, book a couples massage- it is so worth it! They have a traditional Mayan ceremony at the Temazcal & Cenote swim on Tuesday and Saturday. This is a unique experience that you can only do at Blue Diamond. Highly recommended! Resort Activities: So many classes to choose from! Sushi making, cocktail lessons, ceviche making, dance lesson- you do not want to miss a day! There’s also an on-site snorkeling and water sport team to enjoy as well. Beach & Pool: The beach is white sand, beautiful palm trees and an abundance of lounge chairs, umbrellas and Bali beds. The pools have the best views of the ocean. They’re warm and so refreshing after being in the beautiful Mayan sun all day. Rooms: The rooms are gorgeous. They’re large, spacious and well thought out. Outdoor showers in the Palafitos provides a lovely experience to connect with nature in a way you cannot imagine. Our water has been hot and plentiful. The spearmint body care is so refreshing! You have ample privacy and they’re so clean thanks to the lovely housekeeping team. The bed is a warm welcome after a day on the beach! TV is equipped with Netflix and many channels waiting for you to unwind. The mini fridge is well stocked with top shelf liquor and snacks. Grounds: The grounds are well maintained & the respect paid to the environment is very apparent and necessary. There are so many details taken to maintain and make as small of an environmental impact as possible on the ecosystem. For those that mentioned a sewage smell below, it’s very important to know that this is the natural evolution of foliage from the mangroves and not sewage. Again, this is an eco hotel with a great deal of responsibility to the natural environment and they honour it in a very respectful way. The wildlife is amazing!!! So far we’ve come across crocodiles, iguanas, coatis and a turtle. To sum this up, we are SO excited to be here again and to make many more memories this week with the beautiful team & resort. We’re already looking forward to booking again & we still have 5 days left here!
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Date of stay: March 2022Trip type: Traveled
3 Helpful votes
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Response from Alonzo Avila, Director General at Blue Diamond Luxury Boutique Hotel
Responded Apr 1, 2022
Dear charmaineyyz, It has been a great pleasure reading your review on your recent holiday at Blue Diamond Luxury Boutique Hotel. We, our hotel staff and myself sincerely appreciate your kind words and a I am sure that a lot of new guests we may gain thanks to your lovely comments and recommendations... Thank you for highlighting our facilities, services and especially our kind, professional and helpful staff. We are so happy to know that we meet your expectations once again and you are taking advantage and enjoying all our facilities offered. Thank you for your posting your comments on TripAdvisor. We will continue to do our utmost to deserve your support and we look forward for your next visits at Blue Diamond Luxury Boutique Hotel. Sincerely,
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Ashton J wrote a review May 11
1 contribution1 helpful vote
My soon to be wife and I spent 6 nights at the resort and we loved every minute. The resort was beautiful. The staff was absolutely amazing. Everyone was very friendly and helpful. I’d like to especially thank Osven, Cheyen & Margarita. From our very first day until our last we were taken great care of. These 3 showed tremendous customer service and made sure we wanted for nothing. It felt like being right at home, except in better weather. We will certainly be back and we hope Osven, Cheyen & Margarita will be there to see us again. We had an amazing time.
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Date of stay: May 2022Trip type: Traveled
1 Helpful vote
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Response from Alonzo Avila, Director General at Blue Diamond Luxury Boutique Hotel
Responded 5 days ago
Thank you very much for your recent visit and lovely comments on TripAdvisor, highlighting our natural background, facilities, services and most of all our staff, the professionalism and kindness you have received. Will share your comments and your kind compliments to our staff; I am sure they will be motivated with them and we will continue to provide the same exceptional service to our clients in the future. We are sure that a lot of travelers will consider it useful and clarifying with all this valuable information when choosing their next destination in the Riviera Maya. We are looking forward to welcome you back again at Blue Diamond Luxury Boutique Hotel. Sincerely,
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Kristin P wrote a review May 9
Toronto, Canada2 contributions3 helpful votes
It's been a long time since I've been on a resort vacation even before covid, and I was excited that my best friend was able to go when I was ready to get away! We decided on Mexico and let her arrange the spot based upon another friend's glowing recommendation from her stay in November 2021. My experience with all-inclusive resorts have been budget friendly when my kids were young and I've enjoyed any time to get away down south, pools, beach, cocktails, buffets, it's is all good! My friend researched Blue Diamond but I came here blindly, with trust I would be able to decompress and have a nice get away from life in Toronto. From the entrance, I was blown away by the lobby, it is beautiful outdoor space with overhead grass roof, koi pond on the side, birds chirping, other songs from other animals like coatis (turns out this resort is in the jungle and we googled a lot to identify!) Our room was a junior patio which were taken to in a golf cart taxi (I called them "gubers") and they are available to take you everywhere from lobby to spa to room to the beach and the restaurants, an awesome way to travel as the resort is build over the cenote which a is the fresh water sinkhole that are prevalent in Playa del Carmen. Our room was gorgeous, it was one of a villas in the patios with a fountain in the middle. We had two Queen size beds, probably 800 square feet of space, huge bathroom with two showers, an outdoor space overlooking waterway with complete privacy, a tub that could be filled upon request. Also a bar and walk in closet! I came on this particular vacation to do absolutely nothing so this review is biased. I wanted to tune away from internet, my phone, and just enjoy sun and sea. I got what I wanted and more. The food: Two main restaurants by the beach an pool were amazing...not a buffet by the way, sit down menus with curated choices each day. The bar: The main bar was by the pool and always with folks from the resort (people start drinking early on vacation and I'm for that), the bartenders were so fun and Ernesto was so creative with drinks! The beach: We had a fair bit of seaweed when we were here but they did clean up on the daily and I actually don't mind. The water was warm, not scary wavy but wavy enough for some fun and frolic which is my cardio on vacation. I am Ursula the Sea Witch. The ocean gives me life. The pool: The main pool is small and shallow for bobbling around which I enjoyed at the end of the day. No swim up bar which is not my personal favourite. The vibe of the resort is not spring break party town but about relaxation, making friends, and just all around a lovely, beautiful vibe. We went for 7 days, next time I will come her for 10 days and really get everything in like the cenote swim and the spa and a visit to the market. Honestly I enjoyed the beach/pool area so much I just wanted to take it all in. I loved my stay here so much. It was made over my expectations by the amazing staff, Genny the the concierge, all restaurant and wait staff, the drivers, especially Osben the beacon of light! Hasta la vista!
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Date of stay: April 2022
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Room Tip: Youtube has some great videos of room tours
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2 Helpful votes
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Response from Alonzo Avila, Director General at Blue Diamond Luxury Boutique Hotel
Responded 5 days ago
Thank you very much for your recent visit and lovely comments on TripAdvisor, highlighting our natural background, facilities, services and most of all our staff, the professionalism and kindness you have received. Will share your comments and your kind compliments to our staff; I am sure they will be motivated with them and we will continue to provide the same exceptional service to our clients in the future. We are sure that a lot of travelers will consider it useful and clarifying with all this valuable information when choosing their next destination in the Riviera Maya. We are looking forward to welcome you back again at Blue Diamond Luxury Boutique Hotel. Sincerely,
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lorena c wrote a review May 8
1 contribution
Heaven! So relax and quiet all the time this is going to be our favorite scape absolutely wo love swing in the cenote but you should do more days cause the beach have a Bad moment at every part anyway you can go to the pool the is beautiful to (the one bu the sea much better)
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Date of stay: May 2022Trip type: Traveled
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Response from Alonzo Avila, Director General at Blue Diamond Luxury Boutique Hotel
Responded 5 days ago
Thank you very much for your recent visit and lovely comments on TripAdvisor, highlighting our natural background, facilities, services and most of all our staff, the professionalism and kindness you have received. Will share your comments and your kind compliments to our staff; I am sure they will be motivated with them and we will continue to provide the same exceptional service to our clients in the future. We are sure that a lot of travelers will consider it useful and clarifying with all this valuable information when choosing their next destination in the Riviera Maya. We are looking forward to welcome you back again at Blue Diamond Luxury Boutique Hotel. Sincerely,
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Mati F wrote a review May 5
1 contribution1 helpful vote
Misael at the bar is great!!!! Everybody was so nice but we have a personal attention with Misael, he was so kind and good with us. We love the resort for the personal attention to they bring to you is so nice. The alcohol is absolutely 5 stars a 10/10. The food have the nicest presentation ever. Everything was so good.
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Date of stay: May 2022Trip type: Traveled
1 Helpful vote
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Response from Alonzo Avila, Director General at Blue Diamond Luxury Boutique Hotel
Responded 5 days ago
Thank you very much for your recent visit and lovely comments on TripAdvisor, highlighting our natural background, facilities, services and most of all our staff, the professionalism and kindness you have received. Will share your comments and your kind compliments to our staff; I am sure they will be motivated with them and we will continue to provide the same exceptional service to our clients in the future. We are sure that a lot of travelers will consider it useful and clarifying with all this valuable information when choosing their next destination in the Riviera Maya. We are looking forward to welcome you back again at Blue Diamond Luxury Boutique Hotel. Sincerely,
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ARIANNE P wrote a review May 3
2 contributions1 helpful vote
Everything is very good we liked the Mexican show and the rooms. The hotel is very nice and we also liked the treatment of the staff a lot. Our room has a beautiful view of the lagoon and the restaurants have a variety of food. We would only deduct points for the beach.
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Date of stay: May 2022Trip type: Traveled
1 Helpful vote
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Response from Alonzo Avila, Director General at Blue Diamond Luxury Boutique Hotel
Responded 5 days ago
Thank you very much for your recent visit and lovely comments on TripAdvisor, highlighting our natural background, facilities, services and most of all our staff, the professionalism and kindness you have received. Will share your comments and your kind compliments to our staff; I am sure they will be motivated with them and we will continue to provide the same exceptional service to our clients in the future. We are sure that a lot of travelers will consider it useful and clarifying with all this valuable information when choosing their next destination in the Riviera Maya. We are looking forward to welcome you back again at Blue Diamond Luxury Boutique Hotel. Sincerely,
Read more
Omar G wrote a review May 2
1 contribution2 helpful votes
The hotel is very comfortable and beautiful. The nature around the hotel is extraordinary. We have seen from our room small animals approaching and it is great to be so surrounded by all this. All the staff is incredible and very kind at all times. The food is delicious and of very good quality. The yoga classes were very good. Excellent amber restaurant waiters. Reception guys so friendly. We loved it.
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Date of stay: May 2022Trip type: Traveled
2 Helpful votes
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Response from Alonzo Avila, Director General at Blue Diamond Luxury Boutique Hotel
Responded 5 days ago
Thank you very much for your recent visit and lovely comments on TripAdvisor, highlighting our natural background, facilities, services and most of all our staff, the professionalism and kindness you have received. Will share your comments and your kind compliments to our staff; I am sure they will be motivated with them and we will continue to provide the same exceptional service to our clients in the future. We are sure that a lot of travelers will consider it useful and clarifying with all this valuable information when choosing their next destination in the Riviera Maya. We are looking forward to welcome you back again at Blue Diamond Luxury Boutique Hotel. Sincerely,
Read more
debnola55 wrote a review May 2
Metairie, Louisiana4 contributions2 helpful votes
+1
Our get-a-way was fabulous at this resort! We chose it because we wanted to rest in a quiet peaceful but beautiful environment. More recently we have visited Cabo but had a credit we needed to use from a canceled destination wedding d/t Covid. We we’re not disappointed. The beach was quiet. We never felt overwhelmed with people at any point. We relaxed and read books on the beach daily. We chose a laguna garden suite and we’re on the second floor in 529. The room was spacious and clean with large closet and ample storage. The bed was a bit firm but the staff resolved the situation with a couple of extra mattress covers. The bathroom was large and very comfortable 😊 The staff we’re friendly and extremely gracious in their service! We dine both gluten free and dairy free. Not having experience with Blue Bay resorts we wondered how this would work our. Well it was perfect. Lots of options. We never got zapped!!! My husband was a bit concerned re only two main restaurants….. along with beach bar/ restaurant. However, the Aqua Marina Restaurant changed its menu nightly for dinner… Internationsl, Asian, Caribbean, Italian etc The chef Adrian was fantastic! We loved our servers… Margarita, Alex, Jose, Clivier, Ernesto! When we first arrived.,, I was tired and felt that the resort was not as kept up as it should have been… nothing major… just some attention to detail items..However… I realize when we went to Cabo last Oct I felt the same thing and thought these props have probably taken a hard hit with Covid. My rating increased daily… we enjoyed the gardens that are beautiful and well kept… not quite in full bloom but I could see June is probably magnificent! I enjoyed waking to the sound of the birds and we got pics of varied wildlife on the property. The croc is fenced so no worries! If I had a suggestion for the manager it would be a minor request of one of the juices offered upon reception! I loved the green juices on the breakfast menu… the detox and tulum. I was so thirsty when I arrived and used to being created with a fresh lime aid in Cabo. It’s a great way to start especially if you have to sit and wait a few mins to check in. If I had any negative it would probably be the amount of seaweed at the beach… however the ecological crew cleared it daily and there was always a way into the water depending on the winds! The breeze was fantastic.., loved the wind! So thank you staff of Blue Diamond!!! We throughly enjoyed our stay!! 💥💯
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Date of stay: May 2022Trip type: Traveled
Room Tip: Always suggest taking a good amount of American cash 1,5,10,20 denominations to tip these...
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2 Helpful votes
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Response from Alonzo Avila, Director General at Blue Diamond Luxury Boutique Hotel
Responded 5 days ago
Thank you very much for your recent visit and lovely comments on TripAdvisor, highlighting our natural background, facilities, services and most of all our staff, the professionalism and kindness you have received. Will share your comments and your kind compliments to our staff; I am sure they will be motivated with them and we will continue to provide the same exceptional service to our clients in the future. We are sure that a lot of travelers will consider it useful and clarifying with all this valuable information when choosing their next destination in the Riviera Maya. We are looking forward to welcome you back again at Blue Diamond Luxury Boutique Hotel. Sincerely,
Read more
Isaac_100 wrote a review Apr 2022
Norwalk, California1 contribution1 helpful vote
The food was really food, all inclusive was great, Alex was our favorite the waiter is very funny, the alcohol was very good. The cenote was really good we enjoy very much. We love the food and drinks. All the staff was very good.
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Date of stay: April 2022Trip type: Traveled
1 Helpful vote
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Response from Alonzo Avila, Director General at Blue Diamond Luxury Boutique Hotel
Responded 5 days ago
Thank you very much for your recent visit and lovely comments on TripAdvisor, highlighting our natural background, facilities, services and most of all our staff, the professionalism and kindness you have received. Will share your comments and your kind compliments to our staff; I am sure they will be motivated with them and we will continue to provide the same exceptional service to our clients in the future. We are sure that a lot of travelers will consider it useful and clarifying with all this valuable information when choosing their next destination in the Riviera Maya. We are looking forward to welcome you back again at Blue Diamond Luxury Boutique Hotel. Sincerely,
Read more
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PRICE RANGE
$383 - $527 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Blue Diamond Riviera Maya
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
128
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Frequently Asked Questions about Blue Diamond Luxury Boutique Hotel
What are some of the property amenities at Blue Diamond Luxury Boutique Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Blue Diamond Luxury Boutique Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Blue Diamond Luxury Boutique Hotel?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Blue Diamond Luxury Boutique Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Blue Diamond Luxury Boutique Hotel?
Conveniently located restaurants include Casa Amate, Punta Bonita at Rosewood Mayakoba, and La Laguna.
Are there opportunities to exercise at Blue Diamond Luxury Boutique Hotel?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Blue Diamond Luxury Boutique Hotel have airport transportation?
Yes, Blue Diamond Luxury Boutique Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Blue Diamond Luxury Boutique Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Blue Diamond Luxury Boutique Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Blue Diamond Luxury Boutique Hotel?
The staff speaks multiple languages, including English, Spanish, French, and German.
Are there any historical sites close to Blue Diamond Luxury Boutique Hotel?
Many travelers enjoy visiting Zona Arqueológica Playa del Carmen (6.5 miles).