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Blue Diamond Luxury Boutique Hotel

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Traveler (2732)
Room & Suite (849)
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Overview
  • Excellent75%
  • Very good16%
  • Average6%
  • Poor2%
  • Terrible1%
Travelers talk about
“ambar restaurant”(78 reviews)
“patio suite”(73 reviews)
“ceviche”(132 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
Additional information
Offers from Blue Diamond Luxury Boutique Hotel
Special Offer: 5% extra discount
Offers from Blue Diamond Luxury Boutique Hotel
Special Offer: 5% extra discount
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Rooms
Jun 5Jun 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,937)
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1,493 results
Traveler rating
1,049
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1,049
278
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All reviewsambar restaurantpatio suitecevichegolf cartoutdoor tubcenote suitebeachfront casitaamber restaurantcigar loungesteam roomconcierge officeall inclusive resortwalk in closetpool barquiet resortspa areahuge bathroom
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1 - 5 of 1,493 reviews
Reviewed today via mobile

This was our second time returning. The service is absolutely phenomenal. You never find a better place. The Blue Diamond in Riviera Maya will make you feel like a millionaire. Thank you again to the staff!! We will be back. Brian DrakeMore

Thank brianO2778RX
Response from Gabriella C, Subdirector at Blue Diamond Luxury Boutique HotelResponded today

Dear "brianO2778RX", Thanks for your warm comments! Reviews like yours inspire us to be better every step of the way. We are very happy to know that the staff did an incredible job and managed to go beyond your expectations making you feel like a...More

Reviewed 2 days ago

From our arrival to check out this resort is amazing! It’s our 5th time as a CircleOne members - and we simply felt as our home ! The rooms are spacious and beautifully decorated. Stayed at the beach front casita suite. The chef Jonás went...More

Thank Fabrizio G
Response from Gabriella C, Subdirector at Blue Diamond Luxury Boutique HotelResponded 2 days ago

Dear Mr. Fabrizio, Thank you for sharing your comments regarding your recent stay here at Blue Diamond Luxury Boutique Hotel and expecially for being such a loyal member. It is so gratifying for us to know that after many times that you have been visited...More

Reviewed 3 days ago via mobile

My wife and I stayed in a Villa Palafito and couldn’t have been happier. The staff was exceptional, always going out of their way to help. Enrique, Gilberto, and Jorge were all excellent and ready to help with any requests we had. Salvador, Roman, and...More

Thank JPowell4ut
Response from Gabriella C, Subdirector at Blue Diamond Luxury Boutique HotelResponded 3 days ago

Dear "JPowell4ut", Your comments are definitely the engine that motivates us to continue offering the best services and always give us the best effort. We appreciate the time spent writing the review and sharing your comments regarding your recent stay here at Blue Diamond Luxury...More

Reviewed 3 days ago

We have been to Playa del Carmen several times in the past and after we left the last time, came to the conclusion that we needed to find a new favorite. Well, I think we found it. It was my husband's 60th birthday and I...More

Thank Michelle S
Response from Gabriella C, Subdirector at Blue Diamond Luxury Boutique HotelResponded 3 days ago

Dear "Michelle S", Thank you for sharing your experience with us, we are extremely happy you enjoyed the service, the staff, the food and everything we could offer you. We appreciate the kind comments shared. Thank you very much for your positive comments. Definitely knowing...More

Reviewed 4 days ago

We stayed in a Junior Suite. It was very roomy and had great amenities. Fully stocked mini-bar and plenty of water. My husband is Vegan and they were able to accommodate him at all three restaurants. His food was delicious. Francesca was extremely helpful in...More

Thank Diana G
Response from Gabriella C, Subdirector at Blue Diamond Luxury Boutique HotelResponded 3 days ago

Dear "Diana G", I would like to express my gratitude for the time you have taken to share this review and the valuable comments you’ve provided in it. Thank you for choosing us and for telling us about your experience. It's great to know you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Beachfront
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Adult pool
Outdoor pool
Details
Price range
$352 - $785 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Top resorts Hotel in Playa del Carmen
#13 On the Beach Hotel in Playa del Carmen
#13 Luxury Hotel in Playa del Carmen
#36 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms
Details
Price range
$352 - $785 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Top resorts Hotel in Playa del Carmen
#13 On the Beach Hotel in Playa del Carmen
#13 Luxury Hotel in Playa del Carmen
#36 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms
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Traveler (2732)
Room & Suite (849)
Pool & Beach (545)
Dining (397)
Amenities (55)
Family and Play Areas (20)
Business Center & Event Rooms (10)
Questions & Answers
Ask a question
AlexTUR
May 17, 2018|
Answer
Response from Gabriella C | Property representative |
Dear Mr. Alex, we have two stores in the hotel, one located near the main Lobby and the other one located near the beach area. Regarding the situation of the seaweeds, let me say that this natural phenomenon depends on the... More
0
Votes
Google Translation
Pirate1733
May 16, 2018|
Answer
Response from Gabriella C | Property representative |
Dear Guest, upgrades are possible upon availability and depending on the original category reserved. Please feel free to contact me should you request of any assistance, Regards, Gabriella Cangiano Assistant Manager Blue... More
1
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Google Translation
clarissa1996
May 13, 2018|
Answer
Response from GeertDebruyne | Property representative |
Dear future Blue Diamond guest, we provide in each room an Iron and ironing board. If requiered, we have also a full laundry service that comes with an extra charge. Kind regards
1
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Google Translation
Room Tips
"Le Caritas us the best!!!"
Read review
"Rooms with the lagoon views are perfect - closer to beaches than the cenotes but cheaper than the beach view..."
Read review
"Palafitos rooms are much closer to the restaurants, beach and pool. Worth the upgrade!"
Read review
"not a bad room in the place"
Read review
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