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Blue Diamond Luxury Boutique Hotel

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Mexico 307 Km 298, Playa del Carmen 77714 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Expedia.com
$496
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Free cancellation until 12/01/21
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$496
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Free cancellation until 12/01/21
Destinia.com
$348
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Free cancellation until 11/29/21
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Traveler (4289)
360
Panoramas (2)
Room & Suite (977)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 10/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Blue Diamond Luxury Boutique Hotel
Updated 10/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#12 of 310 hotels in Playa del Carmen
Location
Cleanliness
Service
Value
Travelers' Choice
On the pristine coast of the world famous Riviera Maya, Blue Diamond Riviera Maya is a sanctuary of breathtaking beauty and peace, surrounded by nature mixed with luxury. This exclusive hideaway is set in 36 acres of lush tropical jungle, well manicured gardens and a spectacular palm filled white sandy beaches along the turquoise – colored Caribbean Sea, offering unparalleled pampering and rejuvenation. Four Diamonds Award Pet friendly.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Kids pool
Parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Private pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast in the room
Special diet menus
Wine / champagne
Poolside bar
Rooftop bar
Bicycles available
Diving
Windsurfing
Aerobics
Entertainment staff
Evening entertainment
Fishing
Airport transportation
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Head massage
Manicure
Massage
Salon
Steam room
Adults only
Baggage storage
Concierge
Currency exchange
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Private beach
Additional bathroom
Housekeeping
Minibar
Flatscreen TV
Whirlpool bathtub
Private balcony
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Wake-up service / alarm clock
Refrigerator
Bath / shower
Hair dryer
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Lagoon View
Languages Spoken
English, French, Spanish, German
2863Reviews373Q+A100Room tips
Traveler rating
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Popular mentions
KamBob4 wrote a review Yesterday
Kamloops, Canada73 contributions26 helpful votes
+1
Beautiful jungle type smaller resort 10km North of Playa Del Carmen We just returned from 10 days at the Blue Diamond.. after reading many reviews of this property, it did not disappoint. As per many of the reviews we read, the staff at the BD are fantastic - 10/10 To say the least.. special thanks to Sergio (beach server - you are the best), Juvi (evening bartender), Alexander & Omar (evening waiters), Margarita & Ruben (morning servers), Carmen (concierge - booked everything for us and remembers our room number) and spicy fun Paulette for trying to teach us dancing 💃 Highlights 1. Service is Amazing - 10/10 the staff here go above & beyond to make your stay memorable 2. Room - 10/10 beautiful - we had Jr patio suite.. large and spacious - love the dual showers 3. Food - 10/10 great food and selection and presentation. Desserts were delicious 😋 4. Grounds - 10/10 absolutely beautiful jungle feel and well maintained 5. Beach - 10/10 smaller due to hurricane but lots of lounge chairs and they clean everyday (thanks to the cleaning crew - thankless job as the seaweed is back again every morning) 6. Covid testing - well organized. Nurse on-site at 9am and took 5 mins.. booked directly with hotel on the day we arrived. 7. In resort transportation 10/10 - if you don’t want to walk off the food and liquor the golf cart service is excellent. You can call them to pick you up and when you are walking they always ask if you want a ride.. we loved the walk.. Lowlights 1. Spa facilities were not available during our stay - sauna, steam room and hot pool all not working. they said their was a crew on-site fixing them the day we left. 2. Mattress - hard/firm.. luxury to us is and amazing soft bed.. these are hard and somewhat uncomfortable. Nothing luxurious about them 3. Bikes are almost non-exist and and in poor condition. They are easy way to get around this large resort.. every suite should have them or at least be able to reserve them (specifically for your room) If you want to use them 4. Playa del Carmen shuttle.. there is not one.. just $50USD return taxi ride. The resort should organize a shuttle service (even if is a small charge) daily or a few times a week. 5. Room service charge of $20USD - this is absolute JOKE and the resort should be ashamed to charge this at an all inclusive resort.. It’s free to the Diamond club members but not to regular guests.. I hope you reverse this policy ASAP.. it’s all inclusive BD.. all inclusive. We chose not to order any room service All being said.. we would return to the Blue Diamond again! If you are looking for a quieter getaway this is the resort for you.. only 128 rooms, no loud pool music or activities, spacious and private rooms and amazing staff! Give the BD a try, we did and loved it 😍
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Date of stay: October 2021Trip type: Traveled as a couple
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Mariana P wrote a review Yesterday
1 contribution
Perfect amazing and wonderful hotel, full of energy, serving delicious food. all my services were personalized, highly phenomenal. I want to thank the service of the entire dtafff: margarita end the best, Paulette is a beauty, I think she is the queen of everything, I love here. We really recommend
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Date of stay: August 2021Trip type: Traveled as a couple
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Joan B wrote a review Yesterday
1 contribution
Had great fun with onsite activities. I had not done archery in years. Natives selling beautiful souvenirs. Rooms are amazing, large, airy and well maintained. Beautiful beach, pool and patio. Looking forward to the spa experience.
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Date of stay: October 2021Trip type: Traveled with family
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Eleith B wrote a review Yesterday
Fairview, Pennsylvania1 contribution
2nd time here. This time a girls trip with my mom. Paulette works hard at making sure all activities were fun! Loved archery and met amazing guests! All the staff are so helpful and made sure we were taken care of since the moment we arrived! Food and drinks very good especially at Ambar. Spa is a must do! Already thinking of my 3rd trip.
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Date of stay: October 2021Trip type: Traveled with family
Room Tip: Can always customize the strength of your drinks, just ask!
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Carmen M wrote a review Yesterday
8 contributions1 helpful vote
First time staying at Blue Diamond (BD), second in Playa and my husband and I could have not had a better time. I was a little worried after reading too many reviews after we booked our stay, but I was pleasantly surprised. Everywhere you looked, there was work being done to improve the hotel, get rid of the seaweed, and hire new staff. They are working there way back to pre-covid times. The beach was beautiful and they had staff cleaning it everyday. Our room was nice (and the AC was cold for my husband!), it took a good 10 minutes to get hot water but when it came, it was hot! The food was amazing !!!! I stayed at one other all inclusive and the food was so so, but this place had spot on meals every time. I highly recommend any soup you can get your hands on. The best part about BD was the staff! We had Edwin, our Butler who was available all day to help with reservations and activities and questions. Sergio, the server on the beach worked hard to always have drinks in our hands. Dago and Augustin at the the ceviche bar (very great fish here!!!) Had great recommendations and good food. Juve was at the Aquamarine bar and he could make 10 different martinis.... I think I had 6 of them. All the staff were friendly and smiling and made us feel really welcome. We did the included snorkeling with Carla and Eduardo and also a sunrise kayak + snorkeling. Got to see a lot of fish because the reef is so close ! I would recommend if you like to snorkel. Eduardo knew a lot about the reef and plants and animals and was a great guide. The resort is a mile walk from the front desk to the beach... They had a few bikes that were falling apart, wish they had more. There was two or three shuttles going back and forth. We did walk most of the time to balance out the food intake (haha!). The room had some squeaky loose floor boards in the bedroom, but otherwise it was fine. Again, I saw them doing a lot of work to get the rooms back to previous conditions. All in all both my husband and I would come back and stay again! It was better then I expected. Go!
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Date of stay: October 2021Trip type: Traveled as a couple
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PRICE RANGE
$333 - $578 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Blue Diamond Riviera Maya
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
128
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Frequently Asked Questions about Blue Diamond Luxury Boutique Hotel
Which popular attractions are close to Blue Diamond Luxury Boutique Hotel?
Nearby attractions include Xavage Park by Xcaret (4.8 miles), Cenote Misterio Maya (4.7 miles), and Playa Punta Esmeralda (3.8 miles).
What are some of the property amenities at Blue Diamond Luxury Boutique Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Blue Diamond Luxury Boutique Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Blue Diamond Luxury Boutique Hotel?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Blue Diamond Luxury Boutique Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Blue Diamond Luxury Boutique Hotel?
Conveniently located restaurants include MVNGATA Beach Club & Rooftop, BIO-Natural Quinta Avenida, and Salento.
Are there opportunities to exercise at Blue Diamond Luxury Boutique Hotel?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Blue Diamond Luxury Boutique Hotel have an airport shuttle?
Yes, Blue Diamond Luxury Boutique Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Blue Diamond Luxury Boutique Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Blue Diamond Luxury Boutique Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Blue Diamond Luxury Boutique Hotel?
The staff speaks multiple languages, including English, Spanish, French, and German.