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    The Palm at Playa

    1,860 reviews
    #26 of 219 Hotels in Playa del Carmen
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    Calle 8 Norte entre 5ta Avenida y 10ma | Manzana 29, Lote 5 Centro, Playa del Carmen 77710, Mexico
    Lowest prices for your stay
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    1 room, 2 adults, 0 children12
    Lock in the lowest price from these sites
    $170
    Free cancellation until 06/29
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    Travelocity$170
    Booking.com$170
    Priceline$170
    Hotwire.com$170
    Orbitz.com$170
    CheapTickets$170
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    Expedia.com
    $170
    Travelocity
    $170
    Booking.com
    $170
    Priceline
    $170
    Hotwire.com
    $170
    Orbitz.com
    $170
    CheapTickets
    $170
    TripAdvisor
    $170
    Hotels.com
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    All photos (1,697) 1,697
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    Travelers' Choice award winner
    Traveler (987)
    Room & Suite (384)
    Pool & Beach (270)
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    Overview
    4.5
    1,860 reviews
    • Excellent76%
    • Very good18%
    • Average4%
    • Poor1%
    • Terrible1%
    Travelers talk about
    “rooftop pool”(165 reviews)
    “loft room”(25 reviews)
    “included breakfast”(26 reviews)
    Calle 8 Norte entre 5ta Avenida y 10ma | Manzana 29, Lote 5 Centro, Playa del Carmen 77710, Mexico See on map
    AMENITIES
    Free Wifi
    Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    4 Star Hotel
    All hotel details
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    Rooms
    Jul 1Jul 2
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (1,860)
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    Show reviews that mention
    All reviewsrooftop poolloft roomincluded breakfasttravel conciergefacing the streetrestaurant downstairsdouble showerhotel restaurantalfredochilaquilesthe location is perfectamazing hotellounge areabars and restaurantsyogurtspecial thankshector
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    1 - 5 of 928 reviews
    Reviewed yesterday via mobile
    Palm beyond experience travel scam

    I went to downtown cozumel and I met juan canto with GL tours he promised a 8 hour fishing trip for 4 for 300usd with a 50 usd deposit as long as i would attend a 1.5 hour presentation for beyond experience travel club. We...More

    Thank Rick G
    Reviewed 4 days ago
    Boutique Hotel in the Heart of Playa Del Carmen

    THe Palm is a great boutique hotel just steps away from the hustle and butsle of 5th Avenue. The staff is amazingly friendly and welcoming. The inner courtyard is relaxing and almost zen and gives you a quite relaxing space to escape the streets if...More

    Thank Mark V
    Reviewed 1 week ago via mobile
    Beautiful Place To Stay

    My stay at the Palm was exactly what I needed! The hotel itself is so close to the beach, and almost right on the 5th st market which was perfect for me. The rooms were very comfortable and always clean. The food was also so...More

    Thank Danielle B
    Reviewed 1 week ago
    Best Place in Playa Del Carmen

    If you not going to stay at an all inclusive resort this is definitely the best place to stay in Playa Del Carmen. The hotel is lovely, the position is perfect and as many have mentioned the staff are incredible. Particular mention of Sandra again...More

    Thank warren d
    Reviewed 1 week ago
    The best hotel in Mexico

    The stuff is great- especially Antonio and Louis, very good breakfast and the location is beautiful The rooms are clean and very good Thank you for your time and consideration . Very nice thank you very muchMore

    Review collected in partnership with this hotel
    Thank idosher1209
    Response from MiguelGEs, Director de Recepción at The Palm at PlayaResponded 1 week ago

    Thank you so much for your comment, we really appreciate your opinion and please be sure that we are going to share your mentions with our staff, we could find opportunity areas and to be better in our service without your help. Thanks for helping...More

    View more reviews
    123456…186
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    About
    Awards & Recognition
    Travelers' Choice2018 Winner
    Certificate of Excellence
    Amenities
    Top amenities
    Free High Speed Internet (WiFi)
    Pool
    Fitness Center with Gym / Workout Room
    Room Service
    Restaurant
    Bar/Lounge
    Spa
    Breakfast included
    Hotel Amenities
    Room Service
    Airport Transportation
    Breakfast included
    Laundry Service
    Concierge
    Multilingual Staff
    Room amenities
    Air Conditioning
    Refrigerator in room
    Minibar
    Things to do
    Pool
    Fitness Center with Gym / Workout Room
    Restaurant
    Bar/Lounge
    Spa
    Hot Tub
    Adult pool
    Outdoor pool
    Details
    Price range
    $122 - $257 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #23 Luxury Hotel in Playa del Carmen
    #67 Romantic Hotel in Playa del Carmen
    Room types
    Suites, Non-Smoking Rooms, Accessible rooms
    Details
    Price range
    $122 - $257 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #23 Luxury Hotel in Playa del Carmen
    #67 Romantic Hotel in Playa del Carmen
    Room types
    Suites, Non-Smoking Rooms, Accessible rooms
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    Traveler (987)
    Room & Suite (384)
    Pool & Beach (270)
    Dining (173)
    Amenities (86)
    Family and Play Areas (17)
    Business Center & Event Rooms (7)
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    Questions & Answers
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    FW86
    May 19, 2018|
    Answer
    Response from Miles G | Reviewed this property |
    It would work fine for a baby in my opinion, just be sure to request a room away from the main street that isn't on the third floor and it is silent. However, I was there in December so it might be a little bit more noisy as... More
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    Lisyl4
    January 28, 2018|
    Answer
    Response from D24789 | Reviewed this property |
    Yes but very limited English channels. CNN, Fox, ABC, NBC, VH1 and some cartoon networks. Feeds for most channels are out of Miami area.
    0
    Votes
    NiskyNapar
    January 23, 2018|
    AnswerShow all 5 answers
    Response from Mor M | Reviewed this property |
    ‫Not that I remember ‬
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    123456…21
    Room Tips
    "clean house keeping came into our room at 9am when we were still asleep. it's too early to start house..."
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    "Please keep in mind that you are in the heart of A LOT of action! If you want a quiet stay, ask for the rooms..."
    Read review
    "Towards the rear away from the main street is highly recommended."
    Read review
    "If you are looking for a regular room get the standard room. If you like to have extra room I would recommend..."
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