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Los Itzaes Hotel

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Avenida 10 Lote 3 Esq. 6 bis, Playa del Carmen 77710 Mexico
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Traveler (76)
Room & Suite (141)
Pool & Beach (32)

About

#64 of 262 hotels in Playa del Carmen
Location
Cleanliness
Service
Value
Travelers' Choice
Los Itzaes Hotel is a recently renewed boutique hotel in the heart of Playa del Carmen, only steps away from the famous Quinta Avenida. Inside this colonial style hotel, you will find 16 spacious rooms, each with a small balcony where you can do some sightseeing as well as relax and enjoy what will sure be an unforgettable experience.
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Full view
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Pool
Sauna
Free breakfast
Bicycle rental
Car hire
Meeting rooms
Wifi
Pool / beach towels
Rooftop pool
Outdoor pool
Snack bar
Solarium
Rooftop terrace
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
24-hour front desk
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quaint
Centrally Located
Languages Spoken
English, French, Spanish
232Reviews7Q+A17Room tips

Reviews

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Popular mentions
Diana F wrote a review Mar 2020
1 contribution
Los Itzaes is close to everything. The staff is very accommodating, helpful & friendly. The hotel is very clean and lacks nothing. If you're looking for a quaint, boutique type hotel, I recommend it highly.
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Date of stay: February 2020
Location
Service
Sleep Quality
Room Tip: We faced the street and it was quiet 3 out of 4 night. One night loud music was played across...
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Response from Maria Eugenia Ucañan, General Manager at Los Itzaes Hotel
Responded Mar 4, 2020
Dear Diana, Thank you for taking the time to write us a review. We are delighted to hear you enjoyed our location and amenities, and of course our staff is always ready to assist you however we can. We hope to see you again soon. Regards
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Tour33813084103 wrote a review Jan 2020
1 contribution
We have been to playa del carmen several times and have always stayed some place different. We will. E going back to this hotel. They take care in the property they take care of their guest and do everythongctheu can to help you. We enjoyed our trip completely. It is a wonderful smaller hotel right in the middle of everything with out being right in the middle of everything 😁 beautiful place and well taken care of. Cant say enough about how they do everything they can to male your stay great.
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Review collected in partnership with this hotel
Date of stay: December 2019Trip type: Traveled as a couple
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Response from mauge27, Gerente at Los Itzaes Hotel
Responded Feb 4, 2020
Dear Tour33813084103, Thank you for taking the time to write a review about your vacations with us. We are happy to read that you enjoyed your stay in our hotel. Indeed, our location, in the heart of Playa del Carmen, allows our guests to enjoy the beach and the 5th Avenue, without being in the middle of it. We are delighted to know that you appreciate our service and would like to come back. Please send us an email at reservas@lositzaeshotel.com when you want to return, as we have special rates for repetitive guests. Regards, Maria Eugenia
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Anne P wrote a review Jan 2020
2 contributions
Simple and clean hotel in a great location. Staff was very friendly and helpful. Rooms are simple but it was nice having a small frig. Bathroom was large compared to other hotels I looked at. Security at night was very Professional as well.
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Review collected in partnership with this hotel
Date of stay: December 2019Trip type: Traveled solo
Room Tip: AC worked great! Bathroom was large. Nice balcony for view.
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Response from mauge27, Gerente at Los Itzaes Hotel
Responded Jan 9, 2020
Thank you Anne for taking the time to write us a review. We are happy to read you were happy with our staff, and you enjoyed our rooms. We hope to see you again soon, and don't hesitate to contact us at reservas@lositzaeshotel.com for special prices for recurrent guests. Regards, Maria Eugenia
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Dream16366887944 wrote a review Jan 2019
Santa Rosa, California1 contribution
The junior suite was beautiful. the only downside I was on the top floor facing the street and the noise level at night from nearby nightclubs was very loud into the wee hours of the morning. Otherwise the stay was great and the hotel staff were very kind and helpful.
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Review collected in partnership with this hotel
Date of stay: November 2018Trip type: Traveled solo
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Response from mauge27, Gerente at Los Itzaes Hotel
Responded Jan 22, 2019
Hello Dream, Thanks for your review. We are glad you had an amazing stay and rest assure that we are working on controlling the noise from the bars outside. Best regards, Maria Eugenia
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tursgonzalez wrote a review Sep 2018
1 contribution2 helpful votes
This hotel is perfectly situated in Avenida 10 a short distance walk from 5 Avenida. The staff were super friendly and very accommodating. The customer service is first class, they are super friendly and were willing to help us in everything from tours to simple parking. The hotel is small which is great because they are able to properly meet your needs. The rooms are amazing and super clean. A spacious room with Air conditioner, balcony and a stunning view. The rooms are properly taken cared of.More importantly the hotel follows a sustainable responsibility which is most welcome. The roof top pool was a welcomed surprise as it gave one privacy and it allowed for perfect sun bathing. Overall this hotel is an amazing stay and I highly recommend it to anyone.
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Review collected in partnership with this hotel
Date of stay: September 2018Trip type: Traveled with family
Room Tip: Quieter rooms at the back of the building
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1 Helpful vote
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Response from Maria Eugenia U, Gerente at Los Itzaes Hotel
Responded Sep 24, 2018
Thank you Tursgonzalez for your kind review. We take great pride on our friendly staff and spacious rooms. Our goal is to be one day an eco friendly hotel, and we are happy that what we are doing right now didn't go unnoticed. Hope we get the opportunity to have you again with us, Regards, Maria Eugenia
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PRICE RANGE
$47 - $89 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel los itzaes
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
16
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Frequently Asked Questions about Los Itzaes Hotel
Which popular attractions are close to Los Itzaes Hotel?
Nearby attractions include Quinta Avenida (0.1 miles), Playacrawl (0.2 miles), and 3D Museum of Wonders (0.05 miles).
What are some of the property amenities at Los Itzaes Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Los Itzaes Hotel?
Guests can enjoy free breakfast and a snack bar during their stay.
Is parking available at Los Itzaes Hotel?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Los Itzaes Hotel?
Conveniently located restaurants include Osteria De Roma, Harry's, and Zitla.
Are there opportunities to exercise at Los Itzaes Hotel?
Yes, guests have access to a pool and a sauna during their stay.
Is Los Itzaes Hotel located near the city center?
Yes, it is 0.4 miles away from the center of Playa del Carmen.
Which languages are spoken by the staff at Los Itzaes Hotel?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Los Itzaes Hotel?
Many travelers enjoy visiting Zona Arqueologica Playa del Carmen (0.6 miles).