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Viceroy Riviera Maya

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Traveler (1298)
Room & Suite (480)
Pool & Beach (298)
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Overview
  • Excellent80%
  • Very good12%
  • Average4%
  • Poor2%
  • Terrible2%
Travelers talk about
“outdoor shower”(200 reviews)
“plunge pool”(170 reviews)
“ikal del mar”(78 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
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Rooms
Jun 3Jun 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,270)
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913
144
54
27
26
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1 - 5 of 1,164 reviews
Reviewed today

I got married here in May 2018 and had the best experience possible. The place is magical with a beautiful integration of both beach and jungle. you feel like you're in your own slice of heaven and there are more employees than guests so it...More

Thank Becky C
Reviewed yesterday via mobile

Went for a girls’ trip. It was blissful and tranquil. From the green juice every morning to the lush jungle like setting. The smells of incense permeate the property. Pepe was like our personal butler on the beach, always making sure we had cold towels...More

Thank Jenna L
Reviewed 2 days ago

Our experience at the Viceroy was easily the best vacation we have ever had. From the personalized experience from the warm & friendly staff to the INCREDIBLE rooms and the amazing pool and stunning beach I just can't say enough. This was my second time...More

Review collected in partnership with this hotel
Thank 492heather
Reviewed 2 days ago

I haven't been back to Viceroy Riviera Maya in 10 years. The hotel is still as special and beautiful as I remember. The villas are private, the service was intuitive, and the food was exceptional (the culinary team were also gracious in accommodating my vegan...More

Review collected in partnership with this hotel
Thank JCAustralian
Reviewed 1 week ago

The resort is an amazing slice of paradise encompassing both rainforest and beach . The staff is impeccably trained in the art of making their guests feel special. The event planners made everything go smoothly even when Mother Nature decided to storm on the wedding...More

Review collected in partnership with this hotel
Thank laurieahrens
Response from VICEROYRM, Director General at Viceroy Riviera MayaResponded 1 week ago

Dear laurieahrens, We are glad that you chose to stay at Viceroy Riviera Maya for celebrating a memorable envent as is your wedding. It is a pleasure to read from your review that you were extremely delighted with the service of our associates particularly of...More

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About
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Beachfront
Bar/Lounge
Spa
Free Parking
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Free Parking
Airport Transportation
Dry Cleaning
Business Center with Internet Access
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Adult pool
Outdoor pool
Details
Price range
$443 - $943 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Top resorts Hotel in Playa del Carmen
#13 Spa Hotel in Playa del Carmen
#16 Luxury Hotel in Playa del Carmen
#16 On the Beach Hotel in Playa del Carmen
#23 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms
Details
Price range
$443 - $943 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Top resorts Hotel in Playa del Carmen
#13 Spa Hotel in Playa del Carmen
#16 Luxury Hotel in Playa del Carmen
#16 On the Beach Hotel in Playa del Carmen
#23 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms
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Traveler (1298)
Room & Suite (480)
Pool & Beach (298)
Dining (177)
Amenities (43)
Business Center & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
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Room Tips
"Some rooms offer an ocean view, but I preferred the room without the view, because it offers an added level..."
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"away from the main entrance; noisy hotel next door."
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"All rooms are great, but if you must have a beach view there are only a few villas that have that."
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"Premium Villas are the totally private/secluded and worth the extra money."
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