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12/24/2017 12/25/2017
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    Viceroy Riviera Maya

    Playa Xcalacoco Frac 7, Playa del Carmen 77710, Mexico
    011 52 984 877 3000
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    12/24/2017 12/25/2017
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    Traveler (1229)
    Room & Suite (441)
    Pool & Beach (291)
    • Excellent80%
    • Very good12%
    • Average5%
    • Poor2%
    • Terrible1%
    Travelers talk about
    “outdoor shower” (192 reviews)
    “plunge pool” (165 reviews)
    “ikal del mar” (78 reviews)
    Free Wifi
    Free Parking
    Breakfast Available
    Air Conditioning
    Non-Smoking Rooms
    Airport Transportation
    Room Service
    Poolside Bar
    Fitness center
    Facilities for Disabled Guests
    Business Center
    Dry Cleaning
    Butler Service
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Viceroy Riviera Maya
    Special Offer: 35% Off + Daily Breakfast
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    Dec 24Dec 25
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,179)
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    1 - 5 of 1,082 reviews

    Reviewed 5 days ago

    The Viceroy is a small, intimate resort (I think only about 60 villas) in contrast to the many mega-resorts in the Riviera Maya. Great beach (though villas are nicely tucked away in a Mayan forest and few have ocean views or direct beachfront access). All...More

    Thank Tom C
    Hotel's Favorite
    Reviewed May 11, 2017

    Viceroy is a very special hotel. We spent only 2 days here and loved every minute of it. The rooms are incredible, the food is devine, the spa is gorgeous, the staff are amazing (every single person that works there was so polite and friendly...More

    Review collected in partnership with this hotel
    1  Thank gsorohan
    Response from VICEROYRM, Director General at Viceroy Riviera MayaResponded May 12, 2017

    Dear gsorohan Let me take this opportunity to thank you for choosing Viceroy Riviera Maya and for taking few minutes of your valuable time to give us your comments in Trip Advisor. We are thrilled to hear that you had a memorable stay with us....More

    Reviewed 2 weeks ago via mobile

    I really can’t say enough good things about the Viceroy Riviera Maya! It’s definitely one of the most romantic hotels I’ve ever been to and the service is truly top-notch. From the moment you pull up to check-in, you realize just how special this place...More

    1  Thank AnikaXO
    Response from VICEROYRM, Director General at Viceroy Riviera MayaResponded 1 week ago

    Dear AnikaXO Thank you for taking the time to provide me with your comments regarding your visit. We are very proud of our team and our facilities, and we are glad to hear that both exceeded your expectations, this is something we strive to achieve...More

    Reviewed 2 weeks ago via mobile

    The setting is stellar. The view is incredible. The service goes above and beyond (and for that this resort earns 5 stars). GREAT staff, spa facility and breakfast, cocktails... However, there’s a resort next door which docks a star from this being a 5 Star...More

    Thank nobizit
    Response from VICEROYRM, Director General at Viceroy Riviera MayaResponded 1 week ago

    Dear Nobizit; I do appreciate that you have taken the time to write your comments. First of all I would like to apologize for the inconveniences that you had during your stay. I regret to learn that your stay was disrupted by noise from neighbor...More

    Reviewed 2 weeks ago

    This resort is absolutely incredible. If you're looking for a reclusive, private retreat, this is the place for you. If you wanted to, you could go the entire trip without seeing a single person once you're checked in. This resort is much smaller than most,...More

    1  Thank Will C
    Response from VICEROYRM, Director General at Viceroy Riviera MayaResponded 1 week ago

    Dear Will C Thank you for your comment and for choosing to spend your vacation with us. We appreciate very much that you have taken the time to write your feelings of your recent stay at Viceroy Riviera Maya. On behalf of the entire team,...More

    Awards & Recognition
    Travelers' Choice2017 Winner
    Certificate of Excellence
    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Spa
    • Free Parking
    • Hotel Amenities
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Business Center with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Breakfast Available
    • Meeting Rooms
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Adult pool
    • Outdoor pool
    • Price range
    • $477 - $1,513 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Top resorts Hotel in Playa del Carmen
    • #9 Spa Hotel in Playa del Carmen
    • #11 Luxury Hotel in Playa del Carmen
    • #12 On the Beach Hotel in Playa del Carmen
    • #23 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 41
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, MrandMrsSmith, Orbitz, Hotels.com, Travelocity, HotelsforEveryone, Cheap Tickets, Hotwire, getaroom.com, HotelQuickly, Evoline ltd, Cancelon and TripOnline SA so you can book your Viceroy Riviera Maya reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Viceroy Riviera Maya Hotel Playa Del Carmen ,
    • Tides Riviera Maya Hotel ,
    • Tides Riviera Maya Resort ,
    • Ikal Del Mar ,
    • Viceroy Riviera Maya Playa Del Carmen, Mexico
    Add Photo Photos
    Traveler (1229)
    Room & Suite (441)
    Pool & Beach (291)
    Dining (170)
    Hotel & Grounds (648)
    Bathroom (31)
    Business Center & Event Rooms (3)
    Family and Play Areas (1)
    Sponsored by:
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    Ask a question
    Questions & Answers
    November 15, 2017|
    AnswerShow all 4 answers
    Response from VICEROYRM | Property representative |
    Dear stephaniebrown3, Thank you for contacting us! How are you? We are thrilled to know you selected us to be a part of such an important celebration, thank you! Regarding your questions, yes, all of our villas have a... More
    Google Translation
    November 2, 2017|
    AnswerShow all 2 answers
    Response from VICEROYRM | Property representative |
    Dear jenniferjmdo, Thank you for contacting us! How are you today? We do have a two level villa where in the bottom floor we can accomodate a queen size bed for more comfort. Should you have any further questions please... More
    Google Translation
    Uri N
    October 25, 2017|
    AnswerShow all 4 answers
    Response from VICEROYRM | Property representative |
    Dear Uri N, Thank you for contacting us! How are you today? For the moment, the hotel does not provide water activities like the ones you ask. We do have available snorkeling kit for our guest to use while at the... More
    Google Translation
    Room Tips
    "All standalone, private villas set in a forest. None are more than a 5 minute walk to the beach, main pool..."
    Read review
    "Villas either beachfront or closer to the pool are best"
    Read review
    "Any Villa is perfect! Ocean view is not as private as a luxury villa."
    Read review
    "Luxury and Royal villas are plenty big so minimal upside to upgrading to Signature. Villa 26 is incredibly..."
    Read review
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