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Viceroy Riviera Maya

Traveler (1378)
Room & Suite (524)
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Playa Xcalacoco Frac 7, Playa del Carmen 77710 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Available
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star accommodation
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Rooms
Jan 27Jan 28
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,367)
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1,250 results
Traveler rating
989
150
57
27
27
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LanguageEnglish
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989
150
57
27
27
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All reviews outdoor shower plunge pool la marea mayan indulgence luxury villa our honeymoon moon shower signature villa all inclusive package lush jungle tour of the property thatched roof sun deck day bed romantic getaway ceviche spider monkeys
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1 - 5 of 1,250 reviews
Reviewed today via mobile

My husband and I had the most amazing time at the Viceroy. Every detail is carefully thought out to offer ultimate luxury and privacy. It was exceptionally elegant. We stayed in the cheapest king villa option and couldn’t have been happier. We had considered ocean...More

Date of stay: January 2019
Thank randum83
Hotel's Favorite
Reviewed May 23, 2018

I haven't been back to Viceroy Riviera Maya in 10 years. The hotel is still as special and beautiful as I remember. The villas are private, the service was intuitive, and the food was exceptional (the culinary team were also gracious in accommodating my vegan...More

Review collected in partnership with this hotel
Date of stay: May 2018
4  Thank JCAustralian
Response from VICEROYRM, Director General at Viceroy Riviera MayaResponded May 29, 2018

Dear JCAustralian, Thank you for taking the time to share your comments about your recent stay at Viceroy Riviera Maya. We are even more delighted to hear that you have become loyal and returning guest after 10 years. We are pleased to know that you...More

Reviewed 4 days ago

There are not enough words to say about this GEM! My husband and i consider ourselves to be very well traveled. We have NEVER seen better service, better food, better spa, better weather and bluer water.. all in one place. It is a trip to...More

Review collected in partnership with this hotel
Date of stay: January 2019
1  Thank Nfriedman
Response from VICEROYRM, Director General at Viceroy Riviera MayaResponded yesterday

Dear Nfriedman, It is a pleasure to know that you have enjoyed your recent stay with us . As a frequent traveler, we are sure that you have had many experiences with various hotels/resorts, we are happy to know that you experienced all our facilites...More

Reviewed 1 week ago

A relaxed yet luxurious small resort with personal service and with a nothing too much trouble vibe and atmosphere.Rooms were spacious and gave a real sense of privacy with outside shower and plunge pool.More

Review collected in partnership with this hotel
Date of stay: January 2019
Thank Neville K
Response from VICEROYRM, Director General at Viceroy Riviera MayaResponded yesterday

Dear Departure19921136147, Thank you for your time in reviewing Viceroy Rivera Maya on Trip Advisor. We are pleased to learn that you had a relaxing stay with us. There is no doubt that our privates pools, outside shower, hammocks and the surrounding jungle view add...More

Reviewed 1 week ago

We loved the service, the atmosphere and the pool. The spa was great also. They encourage you to try other restaurants which is very nice as there are only 2 restaurants. Best part, our concierge Yonatan.More

Review collected in partnership with this hotel
Date of stay: December 2018
Thank igalhami
Response from VICEROYRM, Director General at Viceroy Riviera MayaResponded yesterday

Dear igalhami, Thank you very much for sparing your valuable time to review your experience. We are very happy to hear that you enjoyed your stay with us. We look forward to welcoming you back in the near future at our jungle refuge! Saludos Pedro...More

View more reviews
About
Description
Located just 35 minutes from Cancun International Airport and three miles from popular Playa del Carmen, Viceroy Riviera Maya is a serene hideaway set on the turquoise Caribbean amid a lush jungle ambiance. More Recently named the #1 Mexican Resort hotel by Travel and Leisure's World's Best Awards and has claimed the #20 spot on Top 100 hotels in the World list, Viceroy offers world-class amenities, personalized pampering, exquisitely appointed villa accommodations with private patio and plunge pool, refined Mexican cuisine accented with international touches at La Marea and Mexican-Mediterranean fare at the seaside Coral Grill. Mayan influences abound, from the Mayan Blessing performed on arrival by the resort’s Shaman to the Mayan healing techniques offered at the award-winning spa. A Lagoon Pool, private pier, fitness center and traditional temazcal sweatlodge are among the resort’s many other pleasures. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Beachfront
Bar/Lounge
Spa
Adult pool
Air Conditioning
Airport Transportation
Breakfast Available
Concierge
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Minibar
Multilingual Staff
Outdoor pool
Free Parking
Breakfast included
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Travelers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Top resorts Hotels
,
Spa
,
Luxury
,
On the Beach
,
Romantic
Room types
Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Travelers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Top resorts Hotels
,
Spa
,
Luxury
,
On the Beach
,
Romantic
Room types
Suites, Non-Smoking Rooms
Number of rooms
41
Price range
$484 - $1,178 (Based on Average Rates for a Standard Room)
Formerly known as
The Tides Riviera Maya
Also Known As
Viceroy Riviera Maya Hotel Playa Del Carmen
,
Tides Riviera Maya Hotel
,
Tides Riviera Maya Resort
,
Ikal Del Mar
,
Viceroy Riviera Maya Playa Del Carmen, Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Hotel class
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Travelers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Top resorts Hotels
,
Spa
,
Luxury
,
On the Beach
,
Romantic
Room types
Suites, Non-Smoking Rooms
Number of rooms
41
Price range
$484 - $1,178 (Based on Average Rates for a Standard Room)
Formerly known as
The Tides Riviera Maya
Also Known As
Viceroy Riviera Maya Hotel Playa Del Carmen
,
Tides Riviera Maya Hotel
,
Tides Riviera Maya Resort
,
Ikal Del Mar
,
Viceroy Riviera Maya Playa Del Carmen, Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Photos
Traveler (1,378)
Room & Suite (524)
Pool & Beach (315)
Dining (182)
Amenities (43)
Business Center & Event Rooms (4)
Family and Play Areas (1)
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Questions & Answers
Ask a question
hmgoldenberg
December 29, 2018|
Answer
Response from CordeliaEJ | Reviewed this property |
Don't know for sure, but there should be places that smoking is permitted, there always are.
0
Votes
kimhJ8621SA
October 16, 2018|
AnswerShow all 2 answers
Response from VICEROYRM | Property representative |
Dear Kimh, Thank you so much for extern your concerns, all our villas are completely private and separated, but only the beach front has their own access to the beach. best regards.
0
Votes
Google Translation
Room Tips
"We stayed in Villa 18 and that seemed like it was positioned right in the center of the property. We liked..."
LA-Rey
1 week ago
Read review
"Most villas have "jungle views". There are some ocean view villas but we didn't miss not..."
millerl96
4 weeks ago
Read review
"Beach rooms are all little too public. Love the middle casitas"
twoby28
Nov 23, 2018
Read review
"Be sure to do the Mayan Welcome (complimentary) when you arrive. It is so good for your energy - perfect..."
Trip311624
Oct 29, 2018
Read review
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