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1/29/2018 1/30/2018
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    Viceroy Riviera Maya

    Playa Xcalacoco Frac 7, Playa del Carmen 77710, Mexico
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    1/29/2018 1/30/2018
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    $1,133
    $608
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    Traveler (1236)
    Room & Suite (441)
    Pool & Beach (293)
    Overview
    • Excellent79%
    • Very good12%
    • Average5%
    • Poor2%
    • Terrible2%
    Travelers talk about
    “outdoor shower” (194 reviews)
    “plunge pool” (166 reviews)
    “ikal del mar” (78 reviews)
    Free Wifi
    Free Parking
    Breakfast Available
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Facilities for Disabled Guests
    Business Center
    Dry Cleaning
    Butler Service
    Housekeeping
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Rooms
    Jan 29Jan 30
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (1,188)
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    1 - 5 of 1,089 reviews

    Reviewed 1 week ago

    The Viceroy was absolutely wonderful - from the staff, to the views. The staff was beyond accommodating and truly went out of their way to help in any way possible. i would recommend this resort to anyone at anytime!More

    Thank Gina S
    Response from VICEROYRM, Director General at Viceroy Riviera MayaResponded 1 week ago

    Dear Gina S. Let me take this opportunity to thank you for choosing Viceroy Riviera Maya and for taking few minutes of your valuable time to give us your comments in Trip Advisor. We are thrilled to hear that you had a memorable stay with...More

    Reviewed 1 week ago

    Don’t be put off by the highly unpreposessing access. It’s down a slightly industrial lane, then off a track, hidden around a corner, but once there the surroundings are beautiful and carefully planned so no villa intrudes on another. The rooms are slightly dark, and...More

    Thank London5296
    Response from VICEROYRM, Director General at Viceroy Riviera MayaResponded 1 week ago

    Dear London5296 Thank you for taking the time to leave your comments about your most recent stay. We value all feedback from our guests as it assists us in improving our services and understanding where we stand in the eyes of our dear guests. We...More

    Reviewed 3 weeks ago

    Our stay in the Viceroy Riviera Maya definitely exceeded our expectations. All the pictures that you see and reviews you read do not make this place justice. It is so much more wonderful in person! The service is exceptional and not intrusive at all, the...More

    Thank ElenaEV
    Response from VICEROYRM, Director General at Viceroy Riviera MayaResponded 3 weeks ago

    Dear Elena EV. Thank you so much for taking the time to leave us your valuable comments. We are very happy to read that you had a wonderful stay in our jungle retreat enjoying the facilities, and the service from our dedicated team. they are...More

    Reviewed 4 weeks ago

    If you are looking for a quiet romantic getaway, this is the place to go. We got the all inclusive package and it was worth it. The service was beyond anything we had experienced. From the moment you arrive until you leave, your satisfaction is...More

    Review collected in partnership with this hotel
    Thank anneporte
    Response from VICEROYRM, Director General at Viceroy Riviera MayaResponded 3 weeks ago

    Dear anneporte, I would like to take this opportunity to thank you for choosing Viceroy Riviera Maya and for taking time to give us your valuable comments. We are very happy to hear that you enjoyed your stay with us and the service from our...More

    Reviewed 5 weeks ago via mobile

    Our Honeymoon was absolutely wonderful. The room amenities and cleanliness were top notch. We loved having our own pool. The food, Beach, and service were all fantastic. We loved the spa and all of the staff was extremely helpful as well as kind. We hope...More

    Thank Meredith T
    Response from VICEROYRM, Director General at Viceroy Riviera MayaResponded 4 weeks ago

    Dear Meredith T, Thanks your fot taking the time to provide us with your comments regarding your visit. We are very proud of our team and our facilities, and we are glad to hear that you enjoyed your honeymoon. It was a pleasure to host...More

    About
    Awards & Recognition
    Travelers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Spa
    • Free Parking
    • Hotel Amenities
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Business Center with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • $509 - $1,369 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Spa Hotel in Playa del Carmen
    • #9 Top resorts Hotel in Playa del Carmen
    • #12 On the Beach Hotel in Playa del Carmen
    • #12 Luxury Hotel in Playa del Carmen
    • #23 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 41
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Booking.com, Travelocity, Priceline and HotelQuickly so you can book your Viceroy Riviera Maya reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Viceroy Riviera Maya Hotel Playa Del Carmen ,
    • Tides Riviera Maya Hotel ,
    • Tides Riviera Maya Resort ,
    • Ikal Del Mar ,
    • Viceroy Riviera Maya Playa Del Carmen, Mexico
    Add Photo Photos
    Traveler (1236)
    Room & Suite (441)
    Pool & Beach (293)
    Dining (171)
    Hotel & Grounds (652)
    Bathroom (31)
    Business Center & Event Rooms (3)
    Family and Play Areas (1)
    Nearby
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    Ask a question
    Questions & Answers
    jam207297
    January 18, 2018|
    Answer
    Response from VICEROYRM | Property representative |
    Dear jam207297 Thank you considering us for celebrate your honeymoon. Ones of the characteristic of our jungle refuge is that each villa is completely different and private. The luxury and royal villa are excellent option... More
    0
    Votes
    Google Translation
    Attyah J
    January 16, 2018|
    Answer
    Response from VICEROYRM | Property representative |
    Dear Attyah J; Thank you for contacting and selecting us to be a part of such an important celebration. Our All-Inclusive packages, have: Daily Breakfast, lunch and dinner a la carte. Room service (we charge only the... More
    1
    Vote
    Google Translation
    holidayfun85
    January 15, 2018|
    Answer
    Response from VICEROYRM | Property representative |
    Dear Mrs. Holidayfun85, Thank you for contacting and considering us for your next holidays. We have two excellent restaurants and our chefs will be more than happy to prepare you any kind of food, but if you prefer, the... More
    0
    Votes
    Google Translation
    Room Tips
    "Jungle villas for complete privacy/Ocean rooms not so much"
    Read review
    "Rooms further away from the beach offer the most privacy."
    Read review
    "All standalone, private villas set in a forest. None are more than a 5 minute walk to the beach, main pool..."
    Read review
    "Villas either beachfront or closer to the pool are best"
    Read review
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