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Hacienda Paradise Boutique Hotel by Xperience Hotels

Traveler (586)
360
Panoramas (6)
Room & Suite (306)
Certificate of Excellence

About

#61 of 236 hotels in Playa del Carmen
Location
Cleanliness
Service
Value
Certificate of Excellence
A private oasis of elegance and seduction in the heart of Playa del Carmen. This stylish hotel offers a unique and memorable holiday experience in the idyllic setting of the cosmopolitan and coastal city of Playa del Carmen.Hacienda Paradise enjoys an excellent location close to the famous 5th Avenue and its numerous shops, restaurants and bars. Located between the 10th Avenue and the famous "Quinta Avenida" (5th Avenue), pedestrian walkway only two blocks away from the Caribbean Sea, this Boutique hotel offers relax and comfort steps away from some of the most beautiful powder white sandy and turquoise crystalline water the Mayan Riviera has to offer.
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Property amenities
Pool
Free High Speed Internet (WiFi)
Restaurant
Airport transportation
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Value
Boutique
HOTEL CLASS
1,703Reviews
990Photos
29Q+A
100Room tips
Traveler rating
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  • 33
  • 29
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Popular mentions
Great hotel. Big, clean room, comfy bed. Rooms have balcony and overlook pool area. Good breakfast with Mexican pastries, meat, cheese, hot items, yogurt, fresh fruit, juice, coffee. The staff is great--very friendly, helpful with local recommendations. Special kudos to
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Response from XperienceHR, Rosanna Zannino, Front Desk Supervisor at Hacienda Paradise Boutique Hotel by Xperience Hotels
Responded 1 week ago
Dear Ambassador lbjfll We firstly want to thank you for taking the time to leave us such a kind review. We are super happy to read that you enjoyed your relaxing time with us. As devotees to providing an infinite hospitality it fills us with joy to know you found the staff amazing. We are also happy the location of the hotel along with the brekfast provided was to your liking. We hope to see you again soon in Hacienda Paradise! Do not hesitate to contact me for any information you require. Hugs from the Caribe!
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Everything about this hotel was wonderful. Sadly only there for our last 2 nights, with a holiday group. Lovely rooms, everything new and v quiet air con, a beautiful arrangement of towels and petals on the bed, and a great pool. Superb choice at breakfast and all the cold
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Response from XperienceHR, Rosanna Zannino, Front Desk Supervisor at Hacienda Paradise Boutique Hotel by Xperience Hotels
Responded 1 week ago
Dear Ambassador Francesca We would like to thank you for having chosen us for your stay in Playa del Carmen , as well as for your kind comments about the hotel, breakfast, Restaurant and staff; be sure that I will share them with the our Deevotes (team) and particularly Vic and Victor. They are very important for our family. We are delighted that you liked the hotel and took home a wonderful memory of your stay in Mexico. Please let us know if there is anything we can help you with. We remain at your entire disposal. Warm greetings to the whole family!
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This is a really nice hotel. Large comfortable rooms, all looking out on a beautiful oasis of a garden with a small pool. The bed was huge and extremely comfortable - we were travelling around the Yucatan before our stay in PDC and this was the most comfortable. Very impressive
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Response from XperienceHR, Rosanna Zannino, Front Desk Supervisor at Hacienda Paradise Boutique Hotel by Xperience Hotels
Responded 2 weeks ago
Dear Ambassador BikerbirdT100 First of all, we would like to take the chance to thank you so much for your comments, moreover for taking the time in sharing your experience at our hotel during your last trip to Playa del Carmen It is delightful to learn that you enjoyed the time you spent among us and that we met your expectations in every area. We are pleased that you had a relaxed holiday and will certainly forward your feedback to our Deevotes (team) Looking forward to welcoming you again in the near future, we send you warm regards from the Xperience Family!!!! Saudos y un abrazo!!!!
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The hotel itself is beautifully kept, the rooms were clean and the pool area very nice. The Hotel is located close to the main street with the bars, restaurants and shops and isn't far from the beach. I would like to mention the staff especially, who were very helpful and
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Response from XperienceHR, Rosanna Zannino, Front Desk Supervisor at Hacienda Paradise Boutique Hotel by Xperience Hotels
Responded 2 weeks ago
Dear Vivien N Thank you for visit and for sharing your experience on Trip Advisor. The entire team really appreciate your kind words. We will keep working hard in order to offer to all our Ambassador (guest )the best possible experience in Playa del Carmen. We hope to see you soon and want to invite you visit our our Xperience Hotels in Xpuha and Holbox! Wish you all the best,
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very nice Hotel with friendly personal,it was not to big and ful of People,so you can enjoy breakfast and everything else in harmony.The bed in the room was very big ,so you can sleep in it with two persons very well
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Review collected in partnership with this hotel
Response from XperienceHR, Ambassador Relations Devotee at Hacienda Paradise Boutique Hotel by Xperience Hotels
Responded 2 weeks ago
Dear Ambassador GrandTour16415113390: On behalf of Hospitality Devotees who work at Hacienda Paradise Hotel, we would like to thank you the time you had taken to sharing with us your valuable opinion. It has been a pleasure to received you at our facilities and we are happy reading how much you ejoyed us. Hope to see you very soon. Kind regards. Zuleyma Gonzalez Ambassador Relations
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Album Categories
All photosTravelerRoom & SuitePool & BeachDining Family and Play Areas
Professional photo exclusively commissioned by TripAdvisorHacienda Paradise Boutique Hotel by Xperience Hotels
The Master Suite at the Hacienda Paradise Boutique Hotel by Xperience Hotels
Professional photo exclusively commissioned by TripAdvisorHacienda Paradise Boutique Hotel by Xperience Hotels
The Luxury King Room at the Hacienda Paradise Boutique Hotel by Xperience Hotels
Photo provided by managementHacienda Paradise Boutique Hotel by Xperience Hotels
MASTER SUITE
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12345661
better take taxi to the ferry. its a good 20 min walk and if done with suitcases in that weather its not so pleasant. taxis are cheap and you can order one from the hotel too. i think its allways bussy there )
1 vote
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when does the pool close on august
Sorry so late in answering. Just saw the note. It does not.
0 votes
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123456
"Balcony rooms are more private than terrasse room, but you must be able to go by stairs. No escalators"
"There is no such thing as a quiet room"
"go to a different hotel.....Hotelito del Mar is a few blocks out but clean, same price range and waaaay better. Also has a pool on the roof."
"Room facing the pool"
"The master suite is worth the price - bar, TV area, huge bedroom and bathroom with Jacuzzi and bidet!"
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PRICE RANGE
$46 - $171 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hacienda paradise boutique hotel by xperience playa del carmenhotel hacienda paradise boutique
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
33
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