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Real Playa del Carmen

5th Avenue between 34th & 38th Sts, Playa del Carmen 77710, Mexico
Hotel amenities
1 room 1 adult
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Real Playa del Carmen
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961 Reviews from our TripAdvisor Community

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Rocky Mountain House, Canada
1 review
5 of 5 stars Reviewed November 27, 2015 via mobile

Hector from the 24 hour snack bar was a fantastic, helpful, friendly, employee. He went to the length of bringing me Captain Morgans spiced rum wvery night since he knew thats what i liked. Montero was a spectacular bar tendor. He would have a specific drink made for me my father and mother (which hew knew we would order, as... More 

Helpful?
Thank Cody P
Nova Scotia
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
5 of 5 stars Reviewed November 18, 2015

We walked past here last Feb. to see the area again since we had once stayed at the Real. The hotel was being leveled. Not sure what is intended for the location but this end of 5th av. is really up and coming. It is a whole different vibe and really enjoyable to stroll, eat and shop.

Helpful?
2 Thank bryna123
Kelowna, Canada
2 reviews
1 of 5 stars Reviewed November 15, 2015 via mobile

This place was the hole in ground. The room was gross, we didn't get a hot shower the whole time we were there. The buffet was nasty, there food was old and dry and there were fruit flys all over it. We would have starved if we didn't go out to eat. The beach was a 10 minute walk and... More 

Helpful?
Thank Pantera6sic6

Travelers are raving about these Playa del Carmen hotels

Dallas, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 16, 2015 via mobile

From the moment I arrived at the hotel I felt the special touch of this amazing place. The staff were particularly friendly and extremely accommodating. My favorite was Michelle B. With the Real Club. She genuinely cared about how my vacation was going and always was a friendly face. I loved the hammock on my outdoor patio and the food... More 

Helpful?
Thank Roseana S
Playa del Carmen, Mexico
1 review
5 of 5 stars Reviewed January 30, 2015

Our winter getaway to Playa Del Carmen was even more extraordinary with our stay at the Gran Porto Real! Our housekeeper Celene Romero did an exemplary job keeping our room tidy and every day making our room a romantic palace with rose petals and towel sculptures. The hotel provides every possible amenity and the staff is super friendly. Most of... More 

Helpful?
Thank Michael S
Saskatchewan, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed November 27, 2014

We booked out stay at Real Playa del Carmen online. We had been to Playa Del Carmen many times prior, always staying at smaller 3 star hotels, so this was a hotel that looked like our "norm". Location was ok, but I prefer to be closer to the main part of 5th. Service was ok. Rooms were below what we... More 

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3 Thank Sunster2
Philadelphia, Pennsylvania
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed October 26, 2014

We went in October and it's rainy season but we had a wonderful time anyway!! Place was great food was excellent! The staff didn't know what to do for you next!reuben the bell hop was so nice, Elizabeth in the spa was great!! But Roberto who was at the vacation club desk was just so personable he is doing such... More 

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2 Thank 6360ds
Sydney
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed September 1, 2014

Firstly the food and the alcohol were good, the restaurant and the waiters were nice, friendly and generous but the front desk and their service were nothing but horrible and terrible. The whole stay I had headaches and runny nose from some aging flowery smell in the bedroom then for five days we had cold showers. We asked them about... More 

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2 Thank Ramroum29
Mexico
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 23, 2014

I've loved staying at this hotel. It's been beautiful, from the service to the entertainment has been amazing. I think the poolside entertainment and the evening shows have made my stay even better and sets it apart from other resorts. The staff are friendly and over my short stay i have become friends with many of the pleasant staff members.... More 

Helpful?
2 Thank Chi O
Calgary, Canada
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 stars Reviewed July 20, 2014

Stayed in this hotel for 10 days. The breakfast food was held over for lunch and then lunch became dinner. The pool was so tiny only 6 people could go in it at at time. I would never recommend this place to anyone.

Helpful?
5 Thank kattlover2
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