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Pure Mareazul

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237 Reviews from our TripAdvisor Community

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Showing 91: English reviews
Toronto, Canada
Reviewed 1 week ago

We recently returned from our Christmas and New Years vacation. I spent two and a half weeks at Pure Mareazul in three different units. Before we left I learned on an other forum that there was a recent owner change of the complex so everything was uncertain. There were complaints about housekeeping, uncertain hours at the snack bar, etc in...

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Helpful?
Thank Marmara
San Antonio, Texas
Reviewed 4 weeks ago

Great location in playa del carmen. Quiet accommodations and nice apartment with contemporary finishes. Included breakfast was good. Helpful staff. Had no issues during my stay. Close to x-caret and Xel-ha

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Thank 734gerardog
Mentor, OH
Reviewed December 12, 2016

These were rented condo suites with lots of amenities: 2 bedroom, 3 baths ,fully equipped kitchen ,spacious living room, jaccuzı.The rooms were tastefully decorated in a contemporary decor. The staff did not speak fluent English but they did have a Concierge that helped arrange some excursions for us. The grounds were landscaped perfectly with lots of wandering near fountains and...

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Thank Marlee50
Carlsbad, California
Reviewed November 21, 2016

If you are looking for a quiet getaway , this is it. I loved the condo complex. We usually stay in hotel rooms, but no more. It was really nice having extra room. We usually ate breakfast in and went to Playa Del Carmen at night for dinner. Driving downtown Playa is scary. People just walk into the traffic and...

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3Thank MirkaH11
Reviewed November 14, 2016 via mobile

So no one heard of this "hotel" we couldn't understand until we arrived and realized this wasn't a hotel, but A condo facility that rents out apartments as hotel room. We decided to get the Swim up suite. What a deal a beautiful suite for under 200 bucks. It's not a swim up tho...it's a baby pool We got punked...

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1Thank Antoinette L
Reviewed November 4, 2016

We had an awesome apartment style condo with 3 bedrooms and 3 bathrooms right in front of the beach with a beautiful view; the pools are enormous (way too big for my taste to the point that it just feels lifeless and uncozy) although clean. The place has potential but it is completely understaffed and the service is absolutely horrible....

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Thank Uchi P
Brownsville, Texas
Reviewed October 5, 2016

Everything was awesome, the rooms are clean and spacious. The grounds are beautiful well maintain pool and beach are great too. The security guard was very helpful but not the front desk staff. We would stay again for sure!

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2Thank lnvaldez6
Panama
Reviewed September 21, 2016 via mobile

Nice place if you're going with friends and extended family to relax, place is understaffed and time starts to affect the property. Devil is in the details and even the pictures seems nice, from within you notice lots of things not working properly. This property is more an apartment kind of thing and not an hotel, don't expect room service...

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2Thank JD A
New Orleans, Louisiana
Reviewed September 21, 2016

Mareazul is a very contemporary condominium complex consisting of 14 buildings set on a white sand beach with perfect aqua water. Although there are may condominiums here, it is never crowded due to the size of the pool and expansive beach. One can walk within 3-5 minutes to the adjacent beach club complete with restaurant and bar service and also...

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1Thank nolajanie
Mexico
Reviewed September 5, 2016

I could have easily given this hotel 5 stars but I won't. The location is the best, the beach is just breathtaking. The only service that was good was the 1 man at the beach that helps you with the chairs. The buildings and common areas are well-kept as well as the apartments. But the service left much to be...

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Thank Liliana G
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Restaurant
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Restaurant
  • Spa
  • Golf course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Luxurious suites with spacious furnished balcony or terrace; furnished and a spa tub, framed with a beautiful view of gardens, fully furnished and decorated with contemporary designs in chrome and wood. All suites feature a spacious living room and separate dining room for 6 people. These two bedroom suites feature private bathroom (each bedroom) finished in granite and tempered glass, the main bedroom with king size bed​ and secondary bedroom with 2 double beds. Fully equipped kitchen with electrical stove, microwave oven, conventional oven, two-door refrigerator, dishwasher, crockery, cooking utensils Service room with washing-drying machine, iron and ironing board, safety box and service bathroom Maximum occupancy 6 persons ... more   less 

Additional Information about Pure Mareazul

Address: Carretera Federal Puerto Juarez | Km 294+700, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $198 - $490 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pure Mareazul 4*
Number of rooms: 300
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Also Known As:
Pure Mareazul Riviera Maya Hotel Playa Del Carmen
Pure Mareazul Riviera Maya/Playa Del Carmen, Mexico
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Questions & Answers

Here's what travelers have asked, with answers from Pure Mareazul staff and other travelers.
14 questions
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Questions? Get answers from Pure Mareazul staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay in buildings 1-3.”
 of 5 bubbles Marmara, 1 week ago | Read review
“Second floor rooms have jacuzzi and hammock on lania. First floor has a small private pool. Nice view overlooking courtyard,”
 of 5 bubbles Marlee50, Dec 12, 2016 | Read review
“all rooms have ocean view”
 of 5 bubbles MirkaH11, Nov 21, 2016 | Read review
“two bedrooms are very spacious”
 of 5 bubbles lnvaldez6, Oct 5, 2016 | Read review
“Try and book rooms in buildings 1, 2, or 3 North or South buildings because of their close proximity to the beach”
 of 5 bubbles nolajanie, Sep 21, 2016 | Read review
5 of 5
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