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Pure Mareazul

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200 Reviews from our TripAdvisor Community

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Showing 77: English reviews
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked an eight night stay on Agoda.com. Originally booked for two, but when we decided to bring our son and his girlfriend, we noticed in reviews here that the resort charged extra for additional occupants. Quick call to Agoda and we modified the booking for a reasonable price. This is a breathtakingly beautiful and luxurious resort development, but, as others... More 

Helpful?
Thank Karl S
Boise, Idaho
1 review
3 of 5 stars Reviewed June 17, 2016

The condos were great but very poorly stocked. Towels were tough to come by and the kitchen was bare bones at best. If you plan on cooking meals be prepared to spend some money getting the basics to prepare a meal. It was a very beautiful spot, few people, and overall very nice and clean. We will go back but... More 

Helpful?
Thank heaneyangie
toronto
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 10, 2016 via mobile

Amazing beach, massive pools, meticulous grounds, clean rooms, just amazing overall.!!! 7 minute drive to town. We come here 2-3x a year. Lots of Europeans, Spaniards and Canadians. Great family place. Powder white sound, splash pad and little park. They even have a spa and fitness facility. Overall peaceful and tranquil and an upscale spot! No riff-raff!

Helpful?
Thank daisydags
aliveunique, Director de Relaciones Públicas at Pure Mareazul, responded to this review

Dear Daisy. Thank you very much for sharing with us your experience with us in Pure all Suites at Mareazul. We will do our best to keep improving and make everybody have an extraordinary experience among us. Please, do not hesitate to contact us for further information or maybe for a next stay. I’d love knowing in advance any request... More 

Houston, Texas
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 20, 2016

I was VERY pleased with our location. That's the first thing I want to talk about. This hotel/condo was close to everything and everywhere we went. We had plans to go to Cozumel. We drove for about 10-15 minutes to arrive at the ferry. We also had plans to go to Cancun (to ride the ferry to take us to... More 

Helpful?
2 Thank joe_lucy
aliveunique, Director de Relaciones Públicas at Pure Mareazul, responded to this review

Dear Joe. Thank you very much for sharing with us your experience with us in Pure all Suites at Mareazul. We will do our best to keep improving and make everybody have an extraordinary experience among us. Please, do not hesitate to contact us for further information or maybe for a next stay. I’d love knowing in advance any request... More 

Westmount, Canada
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed April 29, 2016 via mobile

We had great time there with our 3 kids (6, 8 and 10 yo). The pool is amazing and the beach a paradise. The condo was very clean and well decorated with a huge balcony. No pb with aunts for us, in fact didn't see one ! We recommend a car for a family and it was very useful, cause... More 

Helpful?
2 Thank doyou2015
aliveunique, Director de Relaciones Públicas at Pure Mareazul, responded to this review

Doyou, For your time reviewing your stay, we thank you so much. Your comment is very helpful for us and future guest, we will consider your suggestion to get better! We look forward to welcome you again soon, Regards PURE ALL SUITES - Mareazul Suites - Lorena Ochoa Suites - Nick Price Suites More 

Wisconsin
1 review
2 of 5 stars Reviewed April 24, 2016

In March, I returned home from a 4 day stay at the Pure Mareazul (my family stayed 5 days prior to my arrival for a total of 9 days). I was pleased with the size and updated feel of the condos, I was not pleased with the "souvenirs" I returned home with. I received no less than 30 bed bug... More 

Helpful?
Thank Lexi H
aliveunique, Director de Relaciones Públicas at Pure Mareazul, responded to this review

Lexi, Thank your for review your stay on detail, your comment is very help full for others at the time to compare opinions and general to Riviera Maya. For us is very important to read and follow up every detail to get better every time. Best Regards PURE ALL SUITES - Mareazul Suites - Lorena Ochoa Suites - Nick Price... More 

Playa del Carmen, Mexico
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed April 4, 2016

I have been considering buying a condo or house on the Riviera Maya for a while now. I lost my job and so I thought it would be a great opportunity to spend some time here and see if we would enjoy it. As it turns out I wouldn't want to live here and certainly not in Mareazul. We spent... More 

Helpful?
1 Thank dcguz
Glenrothes, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed March 9, 2016

Gardens beautiful and very well kept. Pool areas well maintained. Told Wi-Fi was only available at reception or beach club. When other friends arrived it was discovered Wi-Fi could be used in room but we were not given code for this initially. My daughter telephoned The Pure Mareazul reception to enquire if my husband and I had arrived. She was... More 

Helpful?
1 Thank Joan Shaw S
Oakland, California
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed March 8, 2016

Pure Mareazul was a very nice laid back condo area. A good fit for what I wanted, a few issues at the property but very nice overall, just not really clean and a ant problem which makes the kitchen sorta unusable. I paid $110 per night upgrade to get into building 1 which is right at the beachfront with a... More 

Helpful?
1 Thank BadMin73
West Palm Beach, Florida
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed March 6, 2016 via mobile

We stayed at Pure Mareazul as part of a large wedding group (at least 50 people staying there). The facilities and accommodations are very nice and the place seems fairly new. The downside is the service is very bad. When we first arrived, there was no water coming out of the shower. They said they'd come and fix it and... More 

Helpful?
1 Thank cathe_rio
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Internet
  • Free Parking
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Tennis Court
  • Restaurant
  • Spa
  • Golf course
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
Services
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Luxurious suites with spacious furnished balcony or terrace; furnished and a spa tub, framed with a beautiful view of gardens, fully furnished and decorated with contemporary designs in chrome and wood. All suites feature a spacious living room and separate dining room for 6 people. These two bedroom suites feature private bathroom (each bedroom) finished in granite and tempered glass, the main bedroom with king size bed​ and secondary bedroom with 2 double beds. Fully equipped kitchen with electrical stove, microwave oven, conventional oven, two-door refrigerator, dishwasher, crockery, cooking utensils Service room with washing-drying machine, iron and ironing board, safety box and service bathroom Maximum occupancy 6 persons ... more   less 

Additional Information about Pure Mareazul

Address: Carretera Federal Puerto Juarez | Km 294+700, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $135 - $720 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pure Mareazul 4*
Number of rooms: 300
Reservation Options:
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Also Known As:
Pure Mareazul Riviera Maya Hotel Playa Del Carmen
Pure Mareazul Riviera Maya/Playa Del Carmen, Mexico
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