We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Paradisus Playa Del Carmen La Esmeralda

Travelers' Choice award winner
GreenLeadersPlatinum level
Enter dates for best prices
powered by PriceFinder
Best prices for your stay
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Paradisus Playa Del Carmen La Esmeralda
Paradisus Playa Del Carmen La Esmeralda
Panoramas (8)
View Map
Add Photo Write a Review

5,561 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 3,627: English reviews
Southborough, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

The hotel was beautiful. We got the swim up suite and it was worth it having kids ages 7 and 9. The staff would bring drinks and food right over to the pool in front of your room. The kids loved the pool bar and they were very accommodating making LOTS of non-alcoholic drinks. Even though it was a kid... More 

Review collected in partnership with Meliá Hotels International

Helpful?
1 Thank S6860RRamyc
Buffalo, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We had an excellent stay at Paradisus La Esmeralda. The hotel and grounds were immaculate. The rooms were very spacious and comfortable, and the housekeeping staff did a wonderful job of cleaning and re-stocking daily. The beach was very nice, with little or no seaweed while we were there. Our server, Reyes, was outstanding on a daily basis, making sure... More 

Review collected in partnership with Meliá Hotels International

Helpful?
Thank ScottS24
Montreal, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

Excellent amazing experience bar people very good and beach people, restaurants very high quality kids service amazing special in the game room very professional handling also the day care area very clean and amaZing activities for the children's only Mosquitos issue in the night Tom

Review collected in partnership with Meliá Hotels International

Helpful?
Thank Francis L
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Very good hotel booked all my excursions with Olympus tours at the lobby the girl that helped us was gabby very good and professional. Clean vehicles friendly drivers prompt service to and from the airport. Not much night life unless you leave the hotel but the pool was nice and the food was good. Our favorite restaurant was the Japanese... More 

Helpful?
Thank Joey M
Norwalk, California
1 review
5 of 5 stars Reviewed 3 days ago NEW

This place was a wonderful experience. Had a great time. The staff was so helpful and friendly. Everyone would greet us as we walked through the resort . Thank you for this great vacation experiences.

Review collected in partnership with Meliá Hotels International

Helpful?
Thank charlotterosec2016
Hayward, California
1 review
5 of 5 stars Reviewed 3 days ago NEW

The whole experience was very pleasant. I would go back here. The kids loved it and wanted to stay longer. Next vacation will be here and longer stay. The staff was very nice and courteous. I knew they valued my family as their guests.

Review collected in partnership with Meliá Hotels International

Helpful?
Thank esyronquillo
Garrett Park, Maryland
1 review
5 of 5 stars Reviewed 3 days ago NEW

Wonderful family resort. We took advantage of the daycare for a few hours every day. Our 2 year old loved it. Yessenia at the daycare was more than wonderful. Brizeida was our family concierge and she went above and beyond the call of duty to make sure our stay was as pleasant and relaxing as possible. Food is hit or... More 

Review collected in partnership with Meliá Hotels International

Helpful?
Thank Lysandra123
Wantagh, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Our family (me, husband, 10 year old twin girls and my parents) just got back from this beautiful resort. Everything was great from the food to the rooms to the service. The beach was very nice and clean. The pool was awesome. We stayed in the Family Concierge section which was perfect. The pool there is great and nice and... More 

Helpful?
1 Thank leilapangretic
Union, New Jersey
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

Gasolina, Dihana and all entertainers are the best. Our Butler Angel was great and made sure everything was taken care of for us. Francisco our waiter at Rare Stake House was wonderful. Thank you all for making our time there so wonderful and unforgettable. Maria & Victor

Helpful?
Thank mfilipe27
Montreal, Canada
1 review
5 of 5 stars Reviewed 5 days ago NEW

The resort was amazing. The pools were great. The beach is wonderful. The martini bar (M bar) and Agave Bar are absolutely amazing! At the agave bar, go see Sergio, he is amazing at making margaritas, especially cucumber ones!! The 'cry and love' martini at M Bar is also really amazing! All the staff are friendly and helpful. The restaurants... More 

Review collected in partnership with Meliá Hotels International

Helpful?
Thank nataliebiancaz
Questions? Get answers from hotel staff and past guests. Ask a question

4,956 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (3764)
Viewed
Hotel & Grounds (639)
Viewed
Dining (383)
Viewed
Room/Suite (431)
Viewed
Pool/Beach Area (704)
Viewed
View from Room (112)
Viewed
Family/Play Areas (106)
Viewed
Bathroom (71)
Viewed
Business Center/Function Rooms (4)
Viewed
Other (1314)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (1104)
Viewed
Alberca de Habitaciones (14)
Viewed
Alberca Family Concierge (32)
Viewed
Alberca Principal (60)
Viewed
Amenities (113)
Viewed
Beach (27)
Viewed
Family Concierge Ocean View (113)
Viewed
Jr. Suite Swim Up (88)
Viewed
Master Suite Swim Up (106)
Viewed
One Beadroom Master Suite FC (153)
Viewed
One Beadroom Suite (100)
Viewed
One Beadroom Suite Ocean View (97)
Viewed
Dining (84)
Viewed
The Hotel (117)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (88)
Viewed
Dining (18)
Viewed
Pool/Beach Area (11)
Viewed
Hotel & Grounds (22)
Viewed
Family/Play Areas (4)
Viewed
Business Center/Function Rooms (2)
Viewed
Room/Suite (11)
Viewed
Other (20)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Playa del Carmen hotels
3.3 mi away
Fairmont Mayakoba
Fairmont Mayakoba
#11 of 210 in Playa del Carmen
4.5 of 5 stars 2,929 reviews
0.1 mi away
Paradisus Playa del Carmen La Perla
Paradisus Playa del Carmen La Pe...
#19 of 210 in Playa del Carmen
4.5 of 5 stars 6,807 reviews
2.7 mi away
Grand Velas Riviera Maya
Grand Velas Riviera Maya
#2 of 210 in Playa del Carmen
4.5 of 5 stars 2,467 reviews
Show Prices
Show Prices
Show Prices
1.5 mi away
The Royal Playa del Carmen
The Royal Playa del Carmen
#13 of 210 in Playa del Carmen
4.5 of 5 stars 13,753 reviews
9.6 mi away
Iberostar Grand Hotel Paraiso
Iberostar Grand Hotel Paraiso
#1 of 11 in Playa Paraiso
5.0 of 5 stars 5,141 reviews
3.5 mi away
Royal Hideaway Playacar
Royal Hideaway Playacar
#17 of 210 in Playa del Carmen
4.5 of 5 stars 3,558 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in a stunning little bay, Paradisus Playa del Carmen La Esmeralda is the superior luxury family-friendly resort in the Riviera Maya, combining a prestigious Caribbean setting with world-class facilities, including Family Concierge, the ultimate in spa treatments, a relaxed ambiance, and flexible meeting spaces with state-of-the-art equipment. This elegant resort has a Mayan ecological feeling, and an oceanfront location surrounded by a lush tropical mangrove preserve and with views of Cozumel Island. Take your senses on a culinary tour through eleven remarkable restaurants serving delicious cuisine from all around the world and ten bars serving unlimited international Premium brand drinks. Enjoy life-enriching experiences such as tango dance classes, sushi-making, and sensorial experiences. This luxury family-friendly All-Inclusive resort is located about 45 minutes from Cancun International Airport and just steps from extraordinary beaches and attractions such as Playa del Carmen’s 5th Avenue, Xcaret, Akumal, Xel-Ha, and near world-famous Mayan archaeological sites such as Tulum, Chichén Itzá and Cobá. ... more   less 

Additional Information about Paradisus Playa Del Carmen La Esmeralda

Address: 5a Avenida Esquina Calle 112, Playa del Carmen 77719, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $299 - $969 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Paradisus Playa Del Carmen La Esmeralda 4.5*
Number of rooms: 512
Reservation Options:
TripAdvisor is proud to partner with Prodigios Interactivos SA, Booking.com, BookIt.com, Hotwire, Travelocity, Expedia, Priceline, Hotels.com, Odigeo and Jetsetter so you can book your Paradisus Playa Del Carmen La Esmeralda reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Paradisus Playa Del Carmen La Esmeralda Hotel Playa Del Carmen
Paradisus Playa Del Carmen La Esmeralda Riviera Maya, Mexico
Hotel Style:
#12 Family Hotel in Playa del Carmen
#17 Business Hotel in Playa del Carmen
#19 Top resorts Hotel in Playa del Carmen
#26 Spa Hotel in Playa del Carmen
#26 Romantic Hotel in Playa del Carmen
#28 Luxury Hotel in Playa del Carmen
#28 On the Beach Hotel in Playa del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay