We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Paradisus Playa Del Carmen La Esmeralda

Save
Share
Traveler (5693)
Room & Suite (1415)
Pool & Beach (1120)
Overview
  • Excellent72%
  • Very good19%
  • Average6%
  • Poor2%
  • Terrible1%
Travelers talk about
“family concierge”(1,223 reviews)
“mole”(655 reviews)
“kids zone”(265 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star accommodation
All hotel details
Additional information
Offers from Paradisus Playa Del Carmen La Esmeralda
Special Offer: BELONGING MEANS MORE
Hotel deals
Offers from Paradisus Playa Del Carmen La Esmeralda
Special Offer: BELONGING MEANS MORE
Hotel deals
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]}}
Rooms
Sep 30Oct 1
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from $255.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
{"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_POST_BOOKING_LOGIN_US","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","MOB_BOOKING_EMAIL_AGREE_HIDE","CHILDREN_SEARCH","IB_EXPRESS_BOOK","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_REVIEW_BOOKING_BUTTON","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_KIPLINGER_AWARD","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "83bc3d5696fb49b0b8fb6b3863330b72", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":2299038,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[37322640],"additionalContentIds":[],"pollCount":0,"checkin":{"day":30,"month":9,"year":2018},"checkout":{"day":1,"month":10,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":378,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"83bc3d5696fb49b0b8fb6b3863330b72","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":581,"lowestMetaPrice":255,"additionalPartner":false,"highestMetaPriceDisplay":581,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":581,"lowestMetaPrice":255,"highestMetaPriceDisplay":581,"hotelName":"Paradisus Playa Del Carmen La Esmeralda","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjgzYmMzZDU2OTZmYjQ5YjBiOGZiNmIzODYzMzMwYjcyIiwiQUlLIjoiNGRmY2UzNzllNTdiNDYzYjgyOWJmYjYyOTMzMDAzZGIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "09/30/2018", "checkOut": "10/01/2018", "lowestPrice": "$255", "hasDates": true, "hacComplete": true, "contentIdMappings": {"37322640":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"]}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"]}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[]}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (8,764)
Filter reviews
5,570 results
Traveler rating
3,692
1,191
427
149
111
Traveler type
Time of year
LanguageEnglish
More languages
3,692
1,191
427
149
111
Show reviews that mention
All reviewsfamily conciergemolekids zonekids clubsunrise grillfc poolnaos buffetolio restaurantheated poolbana fusionthe pirate ship poolbedroom master suiteballoon animalsdinner reservationsfamily vacationkids poolbubble bath
FilterEnglish
Updating list...
1 - 5 of 5,570 reviews
Reviewed 2 days ago via mobile

We just got back from our stay at the Paradisus. Our stay was one of the best ever. The service was excellent, the room was great. The housekeeping service was great. The workers were out early making sure the pools were ready for the guests....More

Thank pnj20182018
Hotel's Favorite
Reviewed July 9, 2018

This is the 3rd time I go to this resort. 2x times on the Esmeralda side 1x time Perla side. We receive a golden bracelet to be able to go on booth side. 2 first time was with a swim up and this time with...More

3  Thank concert69
Reviewed 2 days ago

We stayed at the Paradisus la Esmeralda from August 21st to August 28th. I can’t even think and come up with any thing negative to say about my stay at the resort. The beaches did not have seaweed except for one day when the water...More

Thank Compass700746
Reviewed 2 days ago

Everything about Paradisus was wonderful, the rooms, the restaurants, the activities and especially the people. There was some seaweed on the beach but it was not a big deal. On the beach you can kayak (no charge), sail, jet ski and parasail (additional charge). For...More

Thank grg00d
Reviewed 2 days ago

Awesome resort with amazing staff. We stayed at the Master suite Family Concierge and it was mind blowing. Highly recommend the family concierge at this resort. Our Butler Fernando made our stay even more memorable. Great Butler. My daughter loved the kids club at the...More

Review collected in partnership with Meliá Hotels International
Thank prathanapathak
View more reviews
About
Description
Set on the beach and surrounded by mangrove trees, Paradisus Playa Del Carmen La Esmeralda is an all-inclusive four Diamond resort with its promise of all-inclusive fun and LUXExclusive experience designed ...More with the entire family. All suites feature a private balcony or terrace and include air conditioning with climate control, free Wi-Fi, 24-hour room Service, cable TV service, Minibar, in-room safe, complimentary toiletries, bathrobes, living area with sofa and a coffee maker. Services for relaxation and pampering include a YHI Spa, a hair salon ($), Wedding services, tours/ticket assistance and a business center. World-class facilities including Family Concierge ($), Fitness, YHI Kids, Kids Zone, Kids Club, Baby Club, Game Room, Life enriching experience, Kids Pool. The resort offers 14 restaurants to choose from which are open daily. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free High Speed Internet (WiFi)
Beachfront
Restaurant
Bar/Lounge
Room Service
Free Parking
Spa
Fitness Center with Gym / Workout Room
Breakfast included
Adult pool
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Tennis Court
Wheelchair access
Awards & Recognition
GreenLeaders Platinum level
GreenLeaders Platinum level
Hotel Style
Onsen
,
Family
,
Top resorts Hotels
,
Romantic
,
Spa
,
Luxury
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Platinum level
GreenLeaders Platinum level
Contact Information
Hotel Style
Onsen
,
Family
,
Top resorts Hotels
,
Romantic
,
Spa
,
Luxury
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Platinum level
GreenLeaders Platinum level
Contact Information
Hotel Style
Onsen
,
Family
,
Top resorts Hotels
,
Romantic
,
Spa
,
Luxury
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Photos
Traveler (5,693)
Room & Suite (1,415)
Pool & Beach (1,120)
Dining (614)
Family and Play Areas (139)
Amenities (113)
Business Center & Event Rooms (12)
Questions & Answers
Ask a question
amazingtraveler117
September 17, 2018|
Answer
Response from Karla T | Reviewed this property |
Not sure since we travel kids, but you can check on their website or app and you will see it. Also you can call the hotel and they will answer that question.
0
Votes
Room Tips
"La Esmeralda is the family side of the resort so pool view rooms are a little noisier during the day than on..."
Read review
"We loved our master suite family concierge room. Highly recommended it."
Read review
"Go for the master one bedroom suite. You will have a large table and several separate areas including 2..."
Read review
"Stock the mini bar, up your cleaning staff so the room is clean before 3 and make sure you get a turn down..."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing