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Paradisus Playa Del Carmen La Esmeralda

Traveler (6687)
Panoramas (8)
Room & Suite (1463)


Travelers' Choice 2019 Winner
GreenLeaders Platinum level
Set on the beach and surrounded by mangrove trees, Paradisus Playa Del Carmen La Esmeralda is an all-inclusive four Diamond resort with its promise of all-inclusive fun and LUXExclusive experience designed with the entire family. All suites feature a private balcony or terrace and include air conditioning with climate control, free Wi-Fi, 24-hour room Service, cable TV service, Minibar, in-room safe, complimentary toiletries, bathrobes, living area with sofa and a coffee maker. Services for relaxation and pampering include a YHI Spa, a hair salon ($), Wedding services, tours/ticket assistance and a business center. World-class facilities including Family Concierge ($), Fitness, YHI Kids, Kids Zone, Kids Club, Baby Club, Game Room, Life enriching experience, Kids Pool. The resort offers 14 restaurants to choose from which are open daily.
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Property amenities
Free High Speed Internet (WiFi)
Room service
Free parking
Fitness Center with Gym / Workout Room
Breakfast included
Adult pool
Airport transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Public Wifi
Tennis Court
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Good to know
Family Resort
Hotel links
Visit hotel website
Offers & Announcements:UP TO $200 USD OFF
Hotel deals
100Room tips
Traveler rating
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  • 1,926
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Popular mentions
This place is very nice and calming to go for vacation. The rooms were great and I lost something and a kind woman named Zahiye helped me find it in the lost and found. Overall a great trip, I would highly recommend!
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Hotel's Favorite
Traveled with a 3 year old and 18 month old for a week. We had a fantastic experience at Paradisus La Esmeralda. We had a 1 bedroom swim up suite which was awesome. The food was great at all the restaurants. I would recommend making reservations in advance during busy times.
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We had a great time at Paradisus La Esmeralda in Palaya Del Carmen. It’s a great and beautiful resort , gives you the tropical feel ...The overall architecture of the place is really worth mentioning... Guest services is awesome - Special mention and shout out for “Zahiye” . She
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We went to paradisus for a familiar trip. Since we arrive everybody was pretty kind,I took a chair massage with Andres wich was super relaxing.we also did a bunch of activities with the entertainment team thanks to Ileana, Tofer and Joshua.Unfortunately the beach this time was
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My wife and I stayed at the Paradisus and it was simply amazing. The rooms were modern and clean, the pool area was quiet and there were no chair games in the morning. We tried most of the al carte restaurants and its hard to pick a favorite, but our top 2 would be the Asian
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I don't remember any. We went into town and made a stop at the Mega. It's a very nice Walmart like store. We purchased some inflatable pool toys/noodles for 25% of the price the hotel gift store was charging. Its always really fun to experience something "normal" like shopping while in another country. But you could also just pack some deflated toys and blow them up when you arrive! There are a few forum posts about the Mega on this site that are worth reading.
0 votes
Dear LaDivaDivina, We have sent to you the contact information so our team can arrange the details you want and provide you with the information of our packages. Best Regards, Guest Experience Paradisus Playa del Carmen
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"get Family Concierge, but get the services without staying in the "official" FC building, avoid screaming babies"
"Rooms on first floor had swim out options, but we had a view all the way to the beach on the third floor."
"Don't choose this resort"
"Room faced West so we get the afternoon sun. Stayed on the 3rd floor, room 2382."
"If you have young kids and need baby monitor distance from a restaurant, ask for and stay in the family concierge building"
$265 - $780 (Based on Average Rates for a Standard Room)
paradisus playa del carmen la esmeralda hotel playa del carmen
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
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