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    Xtudio Comfort Hotel by Xperience Hotels

    302 reviews
    #50 of 219 Hotels in Playa del Carmen
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    5th Avenue Between 4th And 6th Street, Playa del Carmen 77710, Mexico
    Lowest prices for your stay
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    1 room, 2 adults, 0 children12
    Expedia.com
    $68
    $58
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    Booking.com
    $68
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    Hotels.com
    $58
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    Priceline$68
    Hotwire.com$58
    Travelocity$58
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    Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
    Expedia.com
    $58
    Booking.com
    $68
    Hotels.com
    $58
    Priceline
    $68
    Hotwire.com
    $58
    Travelocity
    $58
    Orbitz.com
    $58
    TripAdvisor
    $58
    Hostelworld.com
    BestDay.com
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    All photos (271) 271
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    Certificate of Excellence
    Traveler (84)
    Room & Suite (140)
    Dining (13)
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    Overview
    4.5
    302 reviews
    • Excellent64%
    • Very good30%
    • Average4%
    • Poor1%
    • Terrible1%
    Travelers talk about
    “sister hotel”(8 reviews)
    “great location”(16 reviews)
    “ado bus station”(4 reviews)
    5th Avenue Between 4th And 6th Street, Playa del Carmen 77710, Mexico See on map
    AMENITIES
    Free Wifi
    Air Conditioning
    Non-Smoking Rooms
    Airport Transportation
    Suites
    Kitchenette
    Concierge
    3 Star Hotel
    All hotel details
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    Rooms
    Jul 9Jul 10
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (302)
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    Show reviews that mention
    All reviewssister hotelgreat locationado bus stationno elevatorhotel staff ishotel room isbalcony facinggreat place to staytop floorrooms are cleanfifth avenuenice roomferry to cozumelnext morningfront desk staffillusionnoise
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    1 - 5 of 82 reviews
    A TripAdvisor Member
    Aubrey, Texas
    1
    Reviewed yesterday
    Quaint and Fabulous

    This boutique hotel was quite a pleasant surprise. The staff is super friendly and my room was not only functional, but very clean with subtle updates and nice amenities. My 3rd floor room faced the street and was directly above the hotel sign, but I...More

    Review collected in partnership with this hotel
    Thank A TripAdvisor Member
    Reviewed February 27, 2018
    Great place, in the heart of Playa

    Right on 5th Ave. in the heart of Playa, great place to stay. Great Staff, helpful and informative. Accomodations were quiet, even though it over looks 5th Ave. Comfy beds, spacious bathroom, well stocked.More

    Thank bknManitoba_Canada
    Response from XperienceHR, Front Desk Supervisor at Xtudio Comfort Hotel by Xperience HotelsResponded March 4, 2018

    Dear Ambassador Manitoba, Thank you so much for taking the time to leave us your opinion! I am glad to read that you enjoy your stay with us, the hospitality and comfort are one of the most important pillars for us. We invite you to...More

    Reviewed February 8, 2018
    Death in the family - no refund!

    My husband and I booked the hotel months in advance. In order to get the least expensive rate, we chose the option to pre-pay. When we checked in, we paid for the entire week up front. The second night of our stay, I received news...More

    Thank Shäy M
    Response from XperienceHR, Supervisor de Recepción at Xtudio Comfort Hotel by Xperience HotelsResponded February 11, 2018

    Dear Ambassador Shay, First of all let me express our sincere condolences for your loss, we know this is an extraordinary situation and we do not want you to think that we are not empathize to you. My apologizes if I could not give you...More

    Reviewed December 27, 2017 via mobile
    Excellent

    Great customer service by the receptionists, we arrived earlier than check in and the cleaning crew made sure she had a room for us while we were doing an early check in. Nice room, beautiful view to La 5ta Avenida. No complains at all. Definitely...More

    Thank Nereida R
    Response from XperienceHR, Front Desk Supervisor at Xtudio Comfort Hotel by Xperience HotelsResponded January 21, 2018

    Dear Ambassador Nereida, It is a pleasure for us to have your comment about your stay, more than give you a place to sleep we want to give you a experience from our Hospitality Devotees (Collaborators) who seem to give your quality in their services....More

    Reviewed December 17, 2017
    Great!

    The staff is awesome and made our stay great! The rooms are clean and you have everything what you need with the small kitchen. It was just a bit loud at night because of another bar next to our apartment. But the hotel directly arrange...More

    Review collected in partnership with this hotel
    Thank Su S
    Response from XperienceHR, Front Desk Supervisor at Xtudio Comfort Hotel by Xperience HotelsResponded December 23, 2017

    Dear Ambassador Su S, Thank you so much for your comment! We really appreciate the time you take to leave us your opinion that is so value for us. This is the way when we can realized how can we improved, we want to innovate...More

    View more reviews
    123456…17
    Most Booked Properties in Playa del Carmen
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    Top amenities
    Free High Speed Internet (WiFi)
    Hotel Amenities
    Multilingual Staff
    Airport Transportation
    Laundry Service
    Concierge
    Room amenities
    Air Conditioning
    Refrigerator in room
    Microwave
    Details
    Price range
    $49 - $125 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #37 On the Beach Hotel in Playa del Carmen
    Room types
    Kitchenette, Non-Smoking Rooms, Suites
    Details
    Price range
    $49 - $125 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #37 On the Beach Hotel in Playa del Carmen
    Room types
    Kitchenette, Non-Smoking Rooms, Suites
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    All photos (271) 271
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    Traveler (84)
    Room & Suite (140)
    Dining (13)
    Pool & Beach (1)
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    Questions & Answers
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    Ciara P
    February 1, 2017|
    Answer
    Response from VaneCa |
    Dear Ciara P, Thank you for contacting us, unfurtunately we do not have a parking available at the hotel; this is because our location, which is really near to the beach and the cars are not allowed. However we can suggest... More
    0
    Votes
    lynnblanco
    September 12, 2016|
    Answer
    Response from Anil P | Reviewed this property |
    Yes, they did for us.
    0
    Votes
    lynnblanco
    September 11, 2016|
    Answer
    Response from XperienceHR | Property representative |
    Hello, this is a hotel with individual -separated rooms. Kind regards,
    0
    Votes
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    12345
    Room Tips
    "ask for Rubi"
    Read review
    "Room #1 has a balcony overlooking 5th ave. Only 1 flight of stairs up from the lobby. Medium street noise..."
    Read review
    "Even though it has no elevator, ask for the top room it's amazing with a king size bed, a kitchen and a..."
    Read review
    "Room 9 gets a lot of noise and sun if that bothers you."
    Read review
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