We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Xtudio Comfort Hotel by Xperience Hotels

Save
Traveler (84)
Room & Suite (140)
Dining (13)
You may also like
See all
Nearby Hotels
Overview
  • Excellent64%
  • Very good30%
  • Average4%
  • Poor1%
  • Terrible1%
Travelers talk about
“sister hotel”(8 reviews)
“great location”(16 reviews)
“ado bus station”(4 reviews)
AMENITIES
Free Wifi
Air Conditioning
Non-Smoking Rooms
Airport Transportation
Suites
Kitchenette
Concierge
3 Star Hotel
All hotel details
You may also like
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
Jul 9Jul 10
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from $58.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
{"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_POST_BOOKING_LOGIN_US","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","MOB_BOOKING_EMAIL_AGREE_HIDE","CHILDREN_SEARCH","IB_EXPRESS_BOOK","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_REVIEW_BOOKING_BUTTON","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_KIPLINGER_AWARD","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "70a47337b73a4d28b6cf9b83d233e9f5", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":2273773,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[79532894],"additionalContentIds":[],"pollCount":0,"checkin":{"day":9,"month":7,"year":2018},"checkout":{"day":10,"month":7,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":58,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"70a47337b73a4d28b6cf9b83d233e9f5","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":68,"lowestMetaPrice":58,"additionalPartner":false,"highestMetaPriceDisplay":68,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":68,"lowestMetaPrice":58,"highestMetaPriceDisplay":68,"hotelName":"Xtudio Comfort Hotel by Xperience Hotels","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjcwYTQ3MzM3YjczYTRkMjhiNmNmOWI4M2QyMzNlOWY1IiwiQUlLIjoiM2U2Zjk2YzdiOGFhNDljNGFiMjBhMGNkZGU5YzM4MjYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "07/09/2018", "checkOut": "07/10/2018", "lowestPrice": "$58", "hasDates": true, "hacComplete": true, "contentIdMappings": {"79532894":"CheapTicketsEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (302)
Filter reviews
82 results
Traveler rating
43
28
7
2
2
Traveler type
Time of year
LanguageEnglish
More languages
43
28
7
2
2
Show reviews that mention
All reviewssister hotelgreat locationado bus stationno elevatorhotel staff ishotel room isbalcony facinggreat place to staytop floorrooms are cleanfifth avenuenice roomferry to cozumelnext morningfront desk staffillusionnoise
FilterEnglish
Updating list...
1 - 5 of 82 reviews
A TripAdvisor Member
Aubrey, Texas
1
Reviewed yesterday

This boutique hotel was quite a pleasant surprise. The staff is super friendly and my room was not only functional, but very clean with subtle updates and nice amenities. My 3rd floor room faced the street and was directly above the hotel sign, but I...More

Review collected in partnership with this hotel
Thank A TripAdvisor Member
Reviewed February 27, 2018

Right on 5th Ave. in the heart of Playa, great place to stay. Great Staff, helpful and informative. Accomodations were quiet, even though it over looks 5th Ave. Comfy beds, spacious bathroom, well stocked.More

Thank bknManitoba_Canada
Response from XperienceHR, Front Desk Supervisor at Xtudio Comfort Hotel by Xperience HotelsResponded March 4, 2018

Dear Ambassador Manitoba, Thank you so much for taking the time to leave us your opinion! I am glad to read that you enjoy your stay with us, the hospitality and comfort are one of the most important pillars for us. We invite you to...More

Reviewed February 8, 2018

My husband and I booked the hotel months in advance. In order to get the least expensive rate, we chose the option to pre-pay. When we checked in, we paid for the entire week up front. The second night of our stay, I received news...More

Thank Shäy M
Response from XperienceHR, Supervisor de Recepción at Xtudio Comfort Hotel by Xperience HotelsResponded February 11, 2018

Dear Ambassador Shay, First of all let me express our sincere condolences for your loss, we know this is an extraordinary situation and we do not want you to think that we are not empathize to you. My apologizes if I could not give you...More

Reviewed December 27, 2017 via mobile

Great customer service by the receptionists, we arrived earlier than check in and the cleaning crew made sure she had a room for us while we were doing an early check in. Nice room, beautiful view to La 5ta Avenida. No complains at all. Definitely...More

Thank Nereida R
Response from XperienceHR, Front Desk Supervisor at Xtudio Comfort Hotel by Xperience HotelsResponded January 21, 2018

Dear Ambassador Nereida, It is a pleasure for us to have your comment about your stay, more than give you a place to sleep we want to give you a experience from our Hospitality Devotees (Collaborators) who seem to give your quality in their services....More

Reviewed December 17, 2017

The staff is awesome and made our stay great! The rooms are clean and you have everything what you need with the small kitchen. It was just a bit loud at night because of another bar next to our apartment. But the hotel directly arrange...More

Review collected in partnership with this hotel
Thank Su S
Response from XperienceHR, Front Desk Supervisor at Xtudio Comfort Hotel by Xperience HotelsResponded December 23, 2017

Dear Ambassador Su S, Thank you so much for your comment! We really appreciate the time you take to leave us your opinion that is so value for us. This is the way when we can realized how can we improved, we want to innovate...More

View more reviews
Most Booked Properties in Playa del Carmen
See allSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Multilingual Staff
Airport Transportation
Laundry Service
Concierge
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Details
Price range
$49 - $125 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#37 On the Beach Hotel in Playa del Carmen
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
$49 - $125 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#37 On the Beach Hotel in Playa del Carmen
Room types
Kitchenette, Non-Smoking Rooms, Suites
Add Photo Photos
Traveler (84)
Room & Suite (140)
Dining (13)
Pool & Beach (1)
Questions & Answers
Ask a question
Ciara P
February 1, 2017|
Answer
Response from VaneCa |
Dear Ciara P, Thank you for contacting us, unfurtunately we do not have a parking available at the hotel; this is because our location, which is really near to the beach and the cars are not allowed. However we can suggest... More
0
Votes
lynnblanco
September 12, 2016|
Answer
Response from Anil P | Reviewed this property |
Yes, they did for us.
0
Votes
lynnblanco
September 11, 2016|
Answer
Response from XperienceHR | Property representative |
Hello, this is a hotel with individual -separated rooms. Kind regards,
0
Votes
Google Translation
Room Tips
"ask for Rubi"
Read review
"Room #1 has a balcony overlooking 5th ave. Only 1 flight of stairs up from the lobby. Medium street noise..."
Read review
"Even though it has no elevator, ask for the top room it's amazing with a king size bed, a kitchen and a..."
Read review
"Room 9 gets a lot of noise and sun if that bothers you."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing