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    Hotel Riu Palace Mexico

    Avenida Xaman-Ha, Manzana 3, Lote 4 | Condominio Playacar, Playa del Carmen 77710, Mexico
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    10/24/2017 10/25/2017
    Traveler (7636)
    Pool & Beach (1385)
    Room & Suite (1107)
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    Overview
    • Excellent70%
    • Very good22%
    • Average5%
    • Poor2%
    • Terrible1%
    Travelers talk about
    “palm trees” (352 reviews)
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    Free Internet
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Hotel Riu Palace Mexico
    Special Offer: SAVE 20% CODE:20RC
    Hotel packages
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    Royal Hideaway Playacar
    4,285 reviews
    #35 of 211 hotels in Playa del Carmen
     
    Sandos Playacar Beach Resort
    12,877 reviews
    #61 of 211 hotels in Playa del Carmen
     
    Hotel Riu Palace Riviera Maya
    5,542 reviews
    #40 of 211 hotels in Playa del Carmen
     
    Hotel Riu Playacar
    5,023 reviews
    #51 of 211 hotels in Playa del Carmen
     
    Rooms
    Oct 24Oct 25
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (5,611)
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    2,561 - 2,565 of 3,961 reviews

    Reviewed July 2, 2011

    We visited this hotel in June for 2 weeks and I can only describe it a wonderful experience. Everything about this hotel is pure class from the moment you walk in to the amazing reception until you leave. Rooms and facilities were top quality and...More

    8  Thank Bycroft
    Reviewed July 2, 2011

    From the moment we arrived till the moment we left we were treated like kings. We had the honeymoon suite, which was pretty big and had an upper level with a jacuzzi on it. The view on the private pool and beach was amazing. The...More

    2  Thank JaVaeBe
    Reviewed July 1, 2011

    I am basing my rating on the overall experience which was so bad I asked our travel agency to switch our hotel- something I have never done. it started out with the worst the sparkling I have ever tasted as a greeting at front desk,...More

    7  Thank mistafairy
    Reviewed June 30, 2011

    We have just returned from two weeks at this hotel, all I will say is that if you are thinking of going then think no more, it was way above our expectations. The staff were over the top, we never wanted for anything. The food...More

    4  Thank Helsbels55
    Reviewed June 30, 2011

    Service was great, it was also more beautiful than I imagined. At airport go directly to your transportation out back. If you look a little lost, the time share salesmen pounce on you like they are trying to help you find what you need. They...More

    6  Thank joka52002
    Royal Hideaway Playacar
    4,285 reviews
    #35 of 211 hotels in Playa del Carmen
     
    Sandos Playacar Beach Resort
    12,877 reviews
    #61 of 211 hotels in Playa del Carmen
     
    Hotel Riu Palace Riviera Maya
    5,542 reviews
    #40 of 211 hotels in Playa del Carmen
     
    Hotel Riu Playacar
    5,023 reviews
    #51 of 211 hotels in Playa del Carmen
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Center with Gym / Workout Room
    • Free Parking
    • Restaurant
    • Beachfront
    • Free Internet
    • Bar/Lounge
    • Breakfast included
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Center with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Babysitting
    • Banquet Room
    • Conference Facilities
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Tennis Court
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • $254 - $601 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #16 Top resorts Hotel in Playa del Carmen
    • #21 Spa Hotel in Playa del Carmen
    • #24 On the Beach Hotel in Playa del Carmen
    • #25 Luxury Hotel in Playa del Carmen
    • #28 Family Hotel in Playa del Carmen
    • #32 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 434
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Travelocity, Priceline, Hotels.com, Hotwire, RIU Hotels and Resorts, Cheap Tickets, Cancelon, Evoline ltd, getaroom.com, TripOnline SA and HotelQuickly so you can book your Hotel Riu Palace Mexico reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Riu Palace Mexico Hotel ,
    • Riu Palace Mexico Playa Del Carmen ,
    • Riu Palace Playa Del Carmen ,
    • Riu Palace Mayan Riviera ,
    • Riu Playa Del Carmen ,
    • Mexico Palace Riu ,
    • Riu Mexico ,
    • Rui Palace Mexico ,
    • Hotel Riu Palace Mexico Riviera Maya/Playa Del Carmen
    Add Photo Photos
    Traveler (7636)
    Pool & Beach (1385)
    Room & Suite (1107)
    Dining (809)
    Hotel & Grounds (4663)
    Bathroom (96)
    Family and Play Areas (70)
    Business Center & Event Rooms (25)
    Nearby
    Sponsored by:
    Hotel Riu Playacar
    5,023 reviews
    .22 miles away
     
    Hotel Riu Palace Riviera Maya
    5,542 reviews
    .49 miles away
     
    Royal Hideaway Playacar
    4,285 reviews
    .29 miles away
     
    Sandos Playacar Beach Resort
    12,877 reviews
    .39 miles away
     
    Nearby Restaurants
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    Nearby Attractions
    San Miguel
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    .99 miles away
    Plaza Playacar
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    .19 miles away
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    .25 miles away
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    Ask a question
    Questions & Answers
    kaz_taylor
    September 21, 2017|
    AnswerShow all 2 answers
    Response from GB_SW | Reviewed this property |
    Our room (last week) was on second floor - room smelt a little of mildew but no dampness in room at all. All clothes were dry and no moisture at all.
    0
    Votes
    Jaime S
    September 20, 2017|
    AnswerShow all 3 answers
    Response from GB_SW | Reviewed this property |
    Defo not put off, amazing place! We all want good weather but a few days rain isn't end of world considering what is happening elsewhere. If really bad you can always buy a pack of cards at hotel shop :) Seriously though... More
    0
    Votes
    Room Tips
    "Room 1051 was really nice and in a good location."
    Read review
    "As close to the beach as possible. We stayed in 2001 and had constant construction noise during the day."
    Read review
    "Ask for a room overlooking the swimming pools or the ornamental pools and fountains, otherwise you'll get..."
    Read review
    "there are no ocean view rooms, we did get the garden view, which was nice because the fountains were..."
    Read review
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