We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
06/04/2017 06/05/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Hotel Riu Palace Mexico

    Avenida Xaman-Ha, Manzana 3, Lote 4 | Condominio Playacar, Playa del Carmen 77710, Mexico
    Hotel website
    Save
    Best prices for your stay
    06/04/2017 06/05/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          No availability for your dates from these sites
          Traveler (7243)
          Pool & Beach (1302)
          Room & Suite (1078)
          Hotel Riu Palace Riviera Maya
          5,345 reviews
          #38 of 214 hotels in Playa del Carmen
           
          Dreams Puerto Aventuras Resort & Spa
          4,507 reviews
          #10 of 17 hotels in Puerto Aventuras
           
          The Reef Coco Beach
          3,658 reviews
          #104 of 214 hotels in Playa del Carmen
           
          Iberostar Tucan Hotel
          6,386 reviews
          #41 of 214 hotels in Playa del Carmen
           
          Overview
          • Excellent67%
          • Very good22%
          • Average5%
          • Poor2%
          • Terrible1%
          Travelers talk about
          “palm trees” (347 reviews)
          “la bodega” (122 reviews)
          “don julian” (101 reviews)
          Free Internet
          Free Parking
          Breakfast included
          Beachfront
          Pool
          Restaurant
          Room Service
          Suites
          Poolside Bar
          Fitness center
          Concierge
          Spa
          Wheelchair access
          Business Center
          Dry Cleaning
          Tennis Court
          Babysitting
          Private Balcony
          4.0 Star Hotel
          All hotel details
          Offers from Hotel Riu Palace Mexico
          Special Offer: Your first gift: 500 pts
          Hotel packages
          {"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
          Hotel Riu Palace Riviera Maya
          5,345 reviews
          #38 of 214 hotels in Playa del Carmen
           
          Dreams Puerto Aventuras Resort & Spa
          4,507 reviews
          #10 of 17 hotels in Puerto Aventuras
           
          The Reef Coco Beach
          3,658 reviews
          #104 of 214 hotels in Playa del Carmen
           
          Iberostar Tucan Hotel
          6,386 reviews
          #41 of 214 hotels in Playa del Carmen
           
          Rooms
          Jun 4Jun 5
          |
          1 room, 2 adults, 0 children
          Standard Room
          Getting you more information on this room
          Free Cancellation
          Best Price
          per night
          Select
          Show available rooms for Hotel Riu Palace Mexico
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 0 partner sites to see rooms from .
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
          Standard Room
          Getting you more information on this room
          Free Cancellation
          Best Price
          per night
          Select
          {"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","ROOM_GRID_HSX_BACK_TO_CONTROL","IB_STREAMLINED_SELECTED_ROOM","IB_POST_BOOKING_LOGIN_US","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","MOB_BOOKING_EMAIL_AGREE_HIDE","CHILDREN_SEARCH","IB_EXPRESS_BOOK","IB_DW_INLINE_PASSWORD","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_REVIEW_BOOKING_BUTTON","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_KIPLINGER_AWARD","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "2e2d1b9528104fc5b96d98251172e1d2", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":219633,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":6,"year":2017},"checkout":{"day":5,"month":6,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"2e2d1b9528104fc5b96d98251172e1d2","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":0,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":-1,"lowestMetaPrice":-1,"highestMetaPriceDisplay":-1,"hotelName":"Hotel Riu Palace Mexico","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjJlMmQxYjk1MjgxMDRmYzViOTZkOTgyNTExNzJlMWQyIiwiQUlLIjoiOTBmNjE0N2NhMjQ4NDM3NzliM2JjNGY4ODg3YTc4NjQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": false, "metaAvailability": false, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "06/04/2017", "checkOut": "06/05/2017", "lowestPrice": null, "hasDates": true, "hacComplete": true, "contentIdMappings": {}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"scriptFlags":null,"containerClass":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","dust":{},"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"scriptFlags":null,"containerClass":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{}},"scriptFlags":null,"containerClass":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/hotels\/sherpa-TA.png\"\/>"}
          Write a Review
          Reviews (5,399)
          Traveler rating
          Traveler type
          Time of year
          Language
          • More languages

          2,331 - 2,335 of 5,399 reviews

          Reviewed October 31, 2011

          Was at the RPM from 10/19-10/29. Have been traveling to Mexico for yearly vacations for 10 years, and this was our 8th time in Riviera Maya area. Have always stayed at different all-inclusive resorts and this was our first time at the RPM. Check-in: Painless....More

          6  Thank jessleigh
          Reviewed October 29, 2011

          The best hotel i have ever been in. The hotel looks even better than in the pictures, the staff go above and beyond with their service even the chamber maids all say hola everytime you pass by. The staff selling trips down at the beach...More

          7  Thank guest79963
          Reviewed October 29, 2011

          My friend and I stayed here for a week. It was our first time at this resort. They have excellent service and the food is fantastic. Awesome drinks, the beach and the pool. It exceeded my expectations. Highly recommend it!

          5  Thank koolchic101
          Reviewed October 28, 2011

          My husband and I stayed at the Riu Palace Mexico from 9th to 23rd October to celebrate our 20th Wedding Anniversary. After staying here on 3 previous occassions, and each time having a fantastic time! we couldn't think of anywhere more perfect...... ALL the staff...More

          1  Thank ginger49
          Reviewed October 28, 2011

          One more week at the RIU Palace Mexico our 6th. time there. Met some of the same people we met last year from the U.K. and the U.S. so had a lot of bar time because of 4 days of rain,so did cross the street...More

          1  Thank algoma
          Hotel Riu Palace Riviera Maya
          5,345 reviews
          #38 of 214 hotels in Playa del Carmen
           
          Dreams Puerto Aventuras Resort & Spa
          4,507 reviews
          #10 of 17 hotels in Puerto Aventuras
           
          The Reef Coco Beach
          3,658 reviews
          #104 of 214 hotels in Playa del Carmen
           
          Iberostar Tucan Hotel
          6,386 reviews
          #41 of 214 hotels in Playa del Carmen
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Fitness Center with Gym / Workout Room
          • Free Parking
          • Restaurant
          • Beachfront
          • Bar/Lounge
          • Breakfast included
          • Spa
          • Free Internet
          • Hotel Amenities
          • Room Service
          • Free Parking
          • Children Activities (Kid / Family Friendly)
          • Breakfast included
          • Dry Cleaning
          • Meeting Rooms
          • Business Center with Internet Access
          • Concierge
          • Babysitting
          • Banquet Room
          • Conference Facilities
          • Laundry Service
          • Multilingual Staff
          • Things to do
          • Pool
          • Fitness Center with Gym / Workout Room
          • Restaurant
          • Tennis Court
          • Bar/Lounge
          • Spa
          Details
          • Price range
          • $274 - $565 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #15 Top resorts Hotel in Playa del Carmen
          • #20 Spa Hotel in Playa del Carmen
          • #23 On the Beach Hotel in Playa del Carmen
          • #23 Luxury Hotel in Playa del Carmen
          • #28 Family Hotel in Playa del Carmen
          • #32 Romantic Hotel in Playa del Carmen
          • Room types
          • Suites ,
          • Family Rooms
          • Number of rooms
          • 434
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, BookIt.com, Travelocity, RIU Hotels and Resorts, Orbitz, Hotels.com, Hotwire, Cancelon, Priceline, Cheap Tickets, getaroom.com, TripOnline SA, Evoline ltd and HotelQuickly so you can book your Hotel Riu Palace Mexico reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen
          • Also Known As
          • Riu Palace Mexico Hotel ,
          • Riu Palace Mexico Playa Del Carmen ,
          • Riu Palace Playa Del Carmen ,
          • Riu Palace Mayan Riviera ,
          • Riu Playa Del Carmen ,
          • Mexico Palace Riu ,
          • Riu Mexico ,
          • Rui Palace Mexico ,
          • Hotel Riu Palace Mexico Riviera Maya/Playa Del Carmen
          Add Photo Photos
          Traveler (7243)
          Pool & Beach (1302)
          Room & Suite (1078)
          Dining (746)
          Hotel & Grounds (4453)
          Bathroom (94)
          Family and Play Areas (65)
          Business Center & Event Rooms (24)
          Nearby
          Sponsored by:
          Viva Wyndham Maya
          6,480 reviews
          .20 miles away
           
          Hotel Riu Yucatan
          5,570 reviews
          .20 miles away
           
          ClubHotel Riu Tequila
          7,709 reviews
          .16 miles away
           
          Hotel Riu Playacar
          4,766 reviews
          .22 miles away
           
          Nearby Restaurants
          Perche No Restaurante Pizzeria
          93 reviews
          .75 miles away
          Casa Cenote
          242 reviews
          .97 miles away
          L'Atelier
          85 reviews
          .88 miles away
          Dona Aurelia sabores Mexicanos
          101 reviews
          .86 miles away
          Nearby Attractions
          Riviera Maya
          547 reviews
          .46 miles away
          San Miguel
          337 reviews
          .99 miles away
          Plaza Playacar
          425 reviews
          .18 miles away
          Playacar Center
          15 reviews
          .24 miles away
          Questions & AnswersAsk a question
          dannn07
          Hey, are there snorkells to hire/use/buy at the hotel at all? Dan
          May 25, 2017|
          What is your answer?
          Posting guidelines
          Submit
          dannn07
          Hey, are there snorkells to hire/use/buy at the hotel at all? Dan
          May 25, 2017|
          Answer
          Response from Linzabot | Reviewed this property |
          Yes, I believe that you can rent them for free via the water sports venue on the beach. Perhaps check with front desk upon arrival.
          1
          Vote
          Samantha M
          Which trips are the best? And which should we avoid? Is it best to book from our reps or is there somewhere better? Thank you so much in advance, appreciate it!
          May 22, 2017|
          Answer
          Response from Parkend2015 |
          Hi, definitely a good day out is to take the ferry from PDC to Cozumel which you can do independently (fare USD11.00 each way), there are lots of good day trips, and there is a day trip excursion place outside the hotel... More
          1
          Vote
          Room Tips
          "You don't always get the room you would like even when thomsons erasure you they will request"
          Read review
          "Top floor facing away from the centre fountain area."
          Read review
          "Away from reception"
          Read review
          "balcony and not a concrete front which blocks the view."
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing