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Hotel Riu Palace Mexico

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Hotel Riu Palace Mexico
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4,653 Reviews from our TripAdvisor Community

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Showing 3,438: English reviews
brockton ma
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Just returned from Riu Palace Mexico, in Playa del Carmen. We enjoyed 5 days of sun and sea. The food at the Riu is amazing. Great variety, and some unusual choices. We mostly ate at the nightly buffet, but ate at the steakhouse one night. The meals was fantastic. The beach or pools can get crowded, but there is always... More 

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3 Thank lee328_4
Burlington
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We just returned from our second trip to this resort. We have stayed in over ten resorts in Mexico with four of the stays in a Riu resort. This one is by far our favorite. The service is truly outstanding and every employee from the front desk workers to the groundskeepers met you with a smile and a warm greeting.... More 

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5 Thank DBJandJDJ
Bristol, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

After several years of contemplating Mexico we decided to go to Playa del Carmen. The Riu Palace Mexico well all I can say is what a hotel......it was to my wife and I just paradise. it was both my 43rd birthday and our 10th wedding anniversary during our 2 week stay so we wanted something to remember, well we were... More 

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11 Thank Shane B
Wakefield, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Second time staying at this hotel did not disappoint. Staff were extremely polite and helpful. They did not 'hang around for tips' but it was a pleasure to tip them for their services. Facilities were very good and although hotel appeared full there was always space by the pool and in restaurants etc. Although children were staying it felt more... More 

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5 Thank crs435
Wigan, United Kingdom
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

I spent two weeks at the Riu Palace, 2nd - 16th July, travelling with my boyfriend. I booked through Thomson and had an inward facing room with a nice view over the entire complex (not sure what the other reviewer is talking about regarding Thompson). I'll start with the room: Pros: The rooms are extremely clean, spacious and have nice... More 

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9 Thank VAI3064
Yorkshire
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
3 of 5 stars Reviewed 1 week ago

Thomson customers may wish to know that despite the lovely photographs of the pool, fountains and courtyard, if you book via Thomsons, it appears that you will only be getting a room facing out the back and sides of the hotel. i.e, facing adjacent hotels. It would appear Thomsons do not have a contract for the rooms with the lovely,... More 

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8 Thank Yorkie054
Brooklyn, New York
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Went as a first trip to Mexico and my birthday, Loved every minute. Everyone was great from checking in to making reservations for the restaurants, The beach was wonderful and the unlimited supply of chocolate covered strawberries had me in heaven.

Helpful?
6 Thank youthleader74
London, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I booked this hotel for our honeymoon. It was such a great choice as we got treated so well and the hotel was definitely honeymoon worthy. It is in a very well looked after resort called Playacar which is very safe to walk around as they have security posted on the entrance/exit. One of the perks of... More 

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8 Thank Jodie L
Danville, California
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived in Playa Del Carmen on July the 1st and had been staying up the beach for the 1st 6 days of our holiday and booked the last 3 days at the Riu Palace. We were celebrating our 39th anniversary and really wanted a more luxury stay. This was our 3rd stay and the Riu delivered from start to... More 

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5 Thank Jlovesplaya
Edmonton, Canada
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I decided to return to the R.P.M. on June 18 this year to celebrate her birthday. This was our fourth visit to the R.P.M. and upon reflecting on this vacation I can say without a doubt that this was our best holiday we have experienced out of all the Riu Palace properties we have visited in the... More 

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5 Thank Mayanman2002
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Spa
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
* Located on the Yucatan peninsula, 3 km / 1.9 Miles from Playa del Carmen * Within the Playacar resort, along with the Riu Palace Riviera Maya, Riu Yucatan, Riu Playacar and the ClubHotel Riu Tequila hotels * 2-storey building * Surrounded by 20,000 m2 / 24,000 sq. Yards of lush gardens * Located on the beach * Complimentary sun loungers on the beach * 200 m / 650 feet from Mexican Street * 55 km / 34 miles from Cancun Int???L. Airport * Credit cards accepted: Visa, MasterCard, Amex, Diners ... more   less 

Additional Information about Hotel Riu Palace Mexico

Address: Avenida Xaman-Ha, Manzana 3, Lote 4 | Condominio Playacar, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $259 - $566 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Mexico 4*
Number of rooms: 434
Reservation Options:
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Also Known As:
Riu Palace Mexico Hotel
Riu Palace Mexico Playa Del Carmen
Riu Palace Playa Del Carmen
Riu Palace Mayan Riviera
Riu Playa Del Carmen
Mexico Palace Riu
Riu Mexico
Rui Palace Mexico
Hotel Riu Palace Mexico Riviera Maya/Playa Del Carmen
Hotel Style:
#15 Top resorts Hotel in Playa del Carmen
#19 Spa Hotel in Playa del Carmen
#20 On the Beach Hotel in Playa del Carmen
#20 Luxury Hotel in Playa del Carmen
#28 Family Hotel in Playa del Carmen
#32 Romantic Hotel in Playa del Carmen
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