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We stayed at this hotel for 2 weeks from July 10th, the weather was 32 degrees everyday and only once had rain for 5 mins of the day.
The hotel itself had amazing scenery to look at really beautiful, the staff here were all friendly...More
Just got home this morning from this lovely hotel, travelled with my husband. Room, (purple & pink) was kept clean @ all times, free safe, iron, 4 optics of spirits, fridge full off water, Coke, beer, 7 up, infact every area of the hotel was...More
Firstly this is a 4 star hotel at best. On arrival we could immediately tell that this hotel had seen better days, from afar it looks very nice indeed but on closer inspection you can see the shabbyness. When we got into the room we...More
5 Thank Seashore987654321
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace MexicoResponded yesterday
Thank you for taking the time to give us such honest and detailed feedback.
On the one hand, we apologize for the issues you experienced in your room and for the inconveniences this may have caused you. However, we are pleased to read...More
We were there for a week in early July. Our 19th visit since 2000. That review from us in 2004 was our 5th visit. Great beach & service, they are like family to us. Never liked the new decor but we put up with it....More
Just back from the Riu Palace Mexico.
A big thankyou to Eduardo in reception for sorting out our room. When we arrived he went out of is way to change our room to a fantastic view. Really appreciate it.
Hotel is beautiful, Amazing service from...More
$240 - $563 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#15 Top resorts Hotel in Playa del Carmen
#20 Spa Hotel in Playa del Carmen
#23 On the Beach Hotel in Playa del Carmen
#23 Luxury Hotel in Playa del Carmen
#28 Family Hotel in Playa del Carmen
#32 Romantic Hotel in Playa del Carmen
Number of rooms
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Yucatan Peninsula >
Quintana Roo >
Riviera Maya >
Playa del Carmen
Also Known As
Riu Palace Mexico Hotel ,
Riu Palace Mexico Playa Del Carmen ,
Riu Palace Playa Del Carmen ,
Riu Palace Mayan Riviera ,
Riu Playa Del Carmen ,
Mexico Palace Riu ,
Riu Mexico ,
Rui Palace Mexico ,
Hotel Riu Palace Mexico Riviera Maya/Playa Del Carmen