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Hotel Riu Playacar

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Avenida Xamen-Ha | Manzana 6, Lote 6, Playacar, Playa del Carmen 77710, Mexico
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3,918 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Riu Playacar
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Showing 2,211: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

had the most amazing time at the Riu Playcar, all the staff were extremely accommodating, they always had a smile on there face. the whole hotel was immaculate. the food was beautiful, plenty of choice even for my vegetarian partner. couldn't of asked for a better location, we even got engaged on the beach! :) so really was the holiday... More 

Helpful?
1 Thank Kate F
Herndon, Virginia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Great beach, beautiful grounds, small resort, very convenient proximity to restaurants, pool, beach etc...great service, great night entertainment. The massages are outstanding !!! I recommend the Parasailing and diving...great air views and awesome coral reefs. The rooms are ok,great food, drinks are ok. Safe gift shops just across the street from the resort. If I have to pick the best... More 

Helpful?
Thank G0nzalez
Grafton, Wisconsin, United States
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall our experience at the Riu Playacar was very good. Our room was clean and neatly appointed. We found the bartenders and waitstaff to be VERY attentive overall. The food was good and plentiful, as were the drinks. We did have a few dissappointments however. The Mexican Restaurant was a huge letdown. The service was awful and the food mediocre... More 

Helpful?
5 Thank Dana M
Lisbon, Portugal
Level Contributor
44 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Had the most amazing holidays with friends here! A week of relaxing, good food and entertainment. The hotel has been recently refurbished (Oct/2015), so it's quite modern. Check in was a breeze; we had just given a sip in our welcome drinks, and already had our bracelets, room keys, and a bellboy with a cart, ready to take our luggage... More 

Helpful?
2 Thank Rosa C
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Without a doubt the Riu Playacar is my most favourite hotel in Playacar. It's not too big so you just don't get the queues and the crowds like you would somewhere larger. Staff are excellent however I find this with all Mexicans they are just so friendly, hardworking and give you the best service. Beach awesome, free sun beds, AI... More 

Helpful?
2 Thank Lynsey M
london
Level Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 1 week ago

After a 10 hour flight which was with Thomson on their Dreamliner flight, I must admit I was impressed with their improvement of food, hospitality, and entertainment on board. The only mistake I made, was booking seat 37A and B which had no window so it felt claustaphobic in my seat, because I couldn't see anything. Had 2 weeks in... More 

Helpful?
10 Thank pearlyLondon
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Is a very good hotel were the personal has all your attention and you can eat very well you have many restaurants like Italian asiatic and more in the hotel you can sleep very well and relax in the spa, the hotel includes the Bar the Pools and a pretty beach were you can relax. In the night the hotel... More 

Helpful?
2 Thank Mariana P
Findlay, Ohio, United States
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

We traveled the week of the 4th of July and by our own bad planning it was so stinking hot you could hardly escape the heat! As for the resort we found it to be average for the price, spacious common areas, plenty of loungers at the pool and by the beach. Everything seemed to be very clean and sanitary... More 

Helpful?
Thank Terra B
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed here from 25th May - 8th June 2016. Our daughter flew in from NY to join us for 5 nights too. From the moment we arrived to the time we left, the staff were so friendly & helpful. The Hotel was spotlessly clean, very modern & spacious, it never felt overcrowded. Just very laid back. Our rooms were... More 

Helpful?
3 Thank djdorisday
Newcastle upon Tyne, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Me and my girlfriend stayed here for 2 weeks (23rd June - 7th July). We were greeted by a bellboy who took our cases from the bus and brought them up to our room. When going to check in we were greeted with a selection of drinks before being given a really informative introduction to the Playacar and surrounding hotels... More 

Helpful?
5 Thank MJS1994
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Multilingual Staff
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Room Service
  • Free Parking
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
* In the Playacar resort area, along with the Riu Palace Mexico, Riu Palace Riviera Maya, Riu Yucatan and the ClubHotel Riu Tequila hotels * Main building and 8 annexed buildings * Located on the beach * Complimentary sun loungers on the beach * Surrounded by 21,000 m2/25,000 sq. Yards of tropical gardens * Mexican Street, next to Riu Yucatan * 100 m/325 ft. From various shops * 55 km/34 miles from Cancun Int'l. Airport ... more   less 

Additional Information about Hotel Riu Playacar

Address: Avenida Xamen-Ha | Manzana 6, Lote 6, Playacar, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $177 - $536 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Riu Playacar 3.5*
Number of rooms: 396
Reservation Options:
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Also Known As:
Riu Playacar Hotel Playa Del Carmen
Riu Playacar Playa Del Carmen
Riu Playacar Reviews
Playacar Hotels
Riu Playacar Mexico
Rui Playacar
Hotel Riu Playacar Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#30 Top resorts Hotel in Playa del Carmen
#41 On the Beach Hotel in Playa del Carmen
#50 Family Hotel in Playa del Carmen
#59 Romantic Hotel in Playa del Carmen
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