We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Riu Playacar

Certificate of Excellence
Hotel website
Hotel packages
Hotel deals
Avenida Xamen-Ha | Manzana 6, Lote 6, Playacar, Playa del Carmen 77710, Mexico
Special Offer
Your first gift: 500 pts
Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Expert photos
Hotel Riu Playacar
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

3,923 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 2,214: English reviews
Hexham, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

Cannot speak highly enough about this hotel and holiday. Just returned from 2weeks here, after deliberating the Riu choices of Yucatan, playacar and tequila, we went for this and so pleased we did after visiting the tequila and speaking to guests of the Yucatan, (although you can visit any of these hotels for anything except evening meal as part of... More 

Helpful?
Thank Heather C
Huddersfield, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

My wife and I have recently returned from a two week stay at the Rui Playacar in playa del Carmen Mexico We have stayed in the area before but not at this hotel we read lots of reviews on here regarding the hotel , staff etc and I have to say the whole place was fantastic The hotel underwent a... More 

Helpful?
1 Thank Stuart H
Denver, Colorado
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

Really nothing bad to say about the resort. The food was above average, the rooms were clean and stocked, the beach was average but had slot of employees trying to help you have fun. All and all one of the better resorts in Mexico, even though the price was much less than some others that I would rate the same... More 

Helpful?
Thank Bob S
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Our first time to Mexico was brilliant! I can not fault one thing about the Hotel, staff, housekeeping, entertainment team or food! We stayed for two weeks which wasn't long enough because it was truly amazing. There is a food type for everyone from children to fussy eaters just in the main buffet 'las palmas' let alone all of the... More 

Helpful?
2 Thank Sarah S
newcastle
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Me and my husband came her for two weeks on the 6th of July, we have never b een to Mexico before but will surely be back to this hotel, on arrival a quick check in and a cool drink given to us while we were doing this, our room was amazing double sinks a walk in shower with plenty... More 

Helpful?
2 Thank kaciNewcastle
Liverpool, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Our first time in Mexico was brilliant.cannot fault this Hotel,their Staff or the facilities.We arrived after a long flight and were greated by very freindly reception staff who gave our room number to the bellboy to deliver the cases while they checked us in and explained everything we needed to know.Our room was in block 3,perfect ,right in the middle... More 

Helpful?
6 Thank lanie62
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This small intimate resort was recently remodeled and its a great choice for anyone! Lovely beach Great pool good food Fun shows at night! We loved it! There is NO elevator but only 3 floors so make sure you ask for ground level! awesome shopping right across the street!!

Helpful?
Thank DENISE S
Whitby
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I found the staff very friendly, helpful and attentive. There was a good choice at meals, and the fact that the specialty restaurants were available as many times as you wanted without a reservation was a good idea. The specialty restaurants were good, the food was varied with something for every taste. The pools were cleaned everyday and the surrounding... More 

Helpful?
1 Thank Linda N
newcastle upon tyne
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We arrived at the hotel to check in and was disappointed to be given a quick talk about the hotel facilities along with 10 other people, it was really busy and noisy in reception so didn't really hear what was being said, then we were handed an envelope with keys, towel cards etc then was told to put our suitcases... More 

Helpful?
4 Thank rabycat
Rockville, Maryland
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We spent one week at the Riu Playacar in Playa del Carmen Mexico, overall we had a decent time but the resort could improve on a few things. THE ROOMS: Our room was very nice and clean, however, there was this awful musty odor that never went away even with the balcony’s door open and the ceiling fan running 24... More 

Helpful?
2 Thank Oscar M
Questions? Get answers from hotel staff and past guests. Ask a question

4,722 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (4249)
Viewed
Hotel & Grounds (752)
Viewed
Dining (407)
Viewed
Pool/Beach Area (1185)
Viewed
Room/Suite (352)
Viewed
Bathroom (43)
Viewed
View from Room (70)
Viewed
Family/Play Areas (101)
Viewed
Business Center/Function Rooms (17)
Viewed
0:20
Videos (2)
Viewed
Other (1320)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (460)
Viewed
Amenities (75)
Viewed
Beach (26)
Viewed
Habitación Doble (38)
Viewed
Junior Suite (50)
Viewed
Kids Pool (6)
Viewed
Main Pool (16)
Viewed
Pool with Connecting Pool Bar (8)
Viewed
Dining (90)
Viewed
Second Pool (11)
Viewed
The Hotel (95)
Viewed
Vista al Mar (45)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (13)
Viewed
Room/Suite (4)
Viewed
Dining (4)
Viewed
Pool/Beach Area (3)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Playa del Carmen hotels
0.3 mi away
Hotel Riu Yucatan
Hotel Riu Yucatan
#63 of 209 in Playa del Carmen
4.0 of 5 stars 4,778 reviews
0.2 mi away
Hotel Riu Palace Mexico
Hotel Riu Palace Mexico
#25 of 209 in Playa del Carmen
4.5 of 5 stars 4,649 reviews
0.3 mi away
Hotel Riu Tequila
Hotel Riu Tequila
#46 of 209 in Playa del Carmen
4.5 of 5 stars 6,707 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Hotel Riu Palace Riviera Maya
Hotel Riu Palace Riviera Maya
#34 of 209 in Playa del Carmen
4.5 of 5 stars 4,678 reviews
0.3 mi away
Iberostar Quetzal Playacar
Iberostar Quetzal Playacar
#39 of 209 in Playa del Carmen
4.5 of 5 stars 3,906 reviews
0.5 mi away
Sandos Playacar Beach Resort
Sandos Playacar Beach Resort
#56 of 209 in Playa del Carmen
4.0 of 5 stars 10,451 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Multilingual Staff
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Room Service
  • Free Parking
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
* In the Playacar resort area, along with the Riu Palace Mexico, Riu Palace Riviera Maya, Riu Yucatan and the ClubHotel Riu Tequila hotels * Main building and 8 annexed buildings * Located on the beach * Complimentary sun loungers on the beach * Surrounded by 21,000 m2/25,000 sq. Yards of tropical gardens * Mexican Street, next to Riu Yucatan * 100 m/325 ft. From various shops * 55 km/34 miles from Cancun Int'l. Airport ... more   less 

Additional Information about Hotel Riu Playacar

Address: Avenida Xamen-Ha | Manzana 6, Lote 6, Playacar, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $177 - $535 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Riu Playacar 3.5*
Number of rooms: 396
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, Travelocity, Hotels.com, Despegar.com and Orbitz so you can book your Hotel Riu Playacar reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Riu Playacar Hotel Playa Del Carmen
Riu Playacar Playa Del Carmen
Riu Playacar Reviews
Playacar Hotels
Riu Playacar Mexico
Rui Playacar
Hotel Riu Playacar Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#30 Top resorts Hotel in Playa del Carmen
#41 On the Beach Hotel in Playa del Carmen
#50 Family Hotel in Playa del Carmen
#59 Romantic Hotel in Playa del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay