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Hotel Riu Playacar

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Hotel Riu Playacar
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4,306 Reviews from our TripAdvisor Community

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Showing 2,340: English reviews
1 review
Reviewed 2 days ago NEW

One star for the pools, one.five star for the beach! We are expecting at least a 4 star but the resort was nothing great. I wish we would've paid a little extra and did the Royalton in Cancun! PROS: + The location is minutes from Playa Del Carmen 5th Ave! Taxi was never more than 5$ USD. + Beach was... More 

Helpful?
Thank Cristina V
Chorley, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 4 days ago NEW via mobile

We visited this hotel for drinks and lunch a few times whilst staying at the RIU Yucatan. We had called in 18 months ago but didnt rate it then. The transformation is amazing. I hardly recognised it as the same place. When we were booking for this last holiday the Playacar came up and I had refused to consider it... More 

Helpful?
1 Thank tjcarm
Milwaukee, Wisconsin
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 4 days ago NEW

Another wonderful stay at my Mexican home, Riu Playacar! Carlos checked me in with a friendly smile and a cold welcome cocktail. He gave me room 4123 with a huge king bed instead of two doubles. Once again, I couldn't get enough of the lovely scent coming from the A/C vents. It never fails to make me feel at home.... More 

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1 Thank pollypocket53132
Bristol
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 week ago via mobile

Stayed in September 2016 for 11 nights. Cannot really fault the Riu hotels group and the Playacar hotel was fantastic! Massive resort but plenty of sun beds round by the pool and on the beach. The hotel puts on so much activities and entertainment, to keep all guests occupied, and there is a spa and a gym on site. You... More 

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3 Thank Holidayloverjp
North Wales, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

First visit to Mexico stayed in hotel Riu Playacar November 14 to 21 2016,didnt know what to expect since we knew the hotel had recently been refurbished modernized. Arrived 7pm Mexico time welcome arrival quick booking in hotel small but very friendly. Room clean, tidy,drinks stocked up every two days, apart from the wine only one bottle on arrival in... More 

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2 Thank pattreflys
Winnipeg, Canada
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 1 week ago

We went to Playacar in Nov 14-21 and the place was great. Weather was hot and sunny most days, only had rain at night on 2 days. The resort was very well kept and the staff was great. The drinks and food was fabulous of course. The nightly entertainment was great too. Great place for kids with the kids play... More 

Helpful?
2 Thank Jack F
Glasgow, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago

First time visitor to Mexico so didnt know what to expect to be honest... Arrived around 5pm Mexico time after travelling a combined around 20 hours from Glasgow to get there.. Greeted swiftly at reception checked in immediately and headed to our room for a shower and change of clothes.. Head to the Palms Buffet for dinner and wasn't disappointed... More 

Helpful?
6 Thank SofaKingDrunk
County Galway, Ireland
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

I stayed in Riu Playacar for 12 days in November as a couple. It's a nice modern hotel and impeccably clean. The staff are lovely, especially the waiting and entertainment peeps who work so hard. I really recommend joining in the daily activities by the pool/ beach, you'll feel less guilty about eating all the delicious food ;) The only... More 

Helpful?
3 Thank MiniEimz
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

This is a great hotel, one of the best I have been in decades, if not the best. Small, convenient in all ways, clean, I would even say sterile clean. Gardens, the beach and the ocean a paradise scene. People of course make all the difference, professional, welcoming, all of them. From top to bottom, starting with Elena, their GM... More 

Helpful?
4 Thank Anna C
Level Contributor
61 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 2 weeks ago via mobile

Great food ,great location, great hotel , well placed in the Riu group as the new 4star on the block.better than the riu tequila and the riu lupita but not as exclusive as the riu palace Mexico or the most outstanding other Riu palace of which we can't remember the name but it may be yucatan. Our hotel the riu... More 

Helpful?
1 Thank scottshep
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Free Internet
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Multilingual Staff
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
* In the Playacar resort area, along with the Riu Palace Mexico, Riu Palace Riviera Maya, Riu Yucatan and the ClubHotel Riu Tequila hotels * Main building and 8 annexed buildings * Located on the beach * Complimentary sun loungers on the beach * Surrounded by 21,000 m2/25,000 sq. Yards of tropical gardens * Mexican Street, next to Riu Yucatan * 100 m/325 ft. From various shops * 55 km/34 miles from Cancun Int'l. Airport ... more   less 

Additional Information about Hotel Riu Playacar

Address: Avenida Xamen-Ha | Manzana 6, Lote 6, Playacar, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $217 - $447 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Riu Playacar 3.5*
Number of rooms: 396
Reservation Options:
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Also Known As:
Riu Playacar Hotel Playa Del Carmen
Riu Playacar Playa Del Carmen
Riu Playacar Reviews
Playacar Hotels
Riu Playacar Mexico
Rui Playacar
Hotel Riu Playacar Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#27 Top resorts Hotel in Playa del Carmen
#37 On the Beach Hotel in Playa del Carmen
#50 Family Hotel in Playa del Carmen
#59 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Riu Playacar staff and other travelers.
323 questions
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Questions? Get answers from Hotel Riu Playacar staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“No views of the sea, mid blocks west best,east area noisey,Higher floors better”
 of 5 bubbles pattreflys, 1 week ago | Read review
“rooms at the far end is the best for they are close to the pools and beach. If your lucky try to get an ocean view,,,great view”
 of 5 bubbles 726jackf, 1 week ago | Read review
“We stayed in Block 4 which was ideally located”
 of 5 bubbles nickandsheree2015, 2 weeks ago | Read review
“rooms by the pool”
 of 5 bubbles A1091PTsarahd, 3 weeks ago | Read review
“Block 5 very good”
 of 5 bubbles Mariesmithsthelens, 4 weeks ago | Read review
5 of 5
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