We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Hotel Riu Playacar

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hotel Riu Playacar
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

4,547 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 2,440: English reviews
Start your review of Hotel Riu Playacar
 Click to rate
Laval, Canada
Reviewed yesterday NEW

Very nice and clean hotel. Staff offers very good service and are hard workers. Just the right size hotel. Restaurants without reservation, this is a plus. Never had issue finding a chairs, this is quite something!!! ;) I truly recommend this hotel.

 Report
Helpful?
Thank ccloutier175
Winnipeg
Reviewed yesterday NEW

My wife and I stayed at the Riu Playacar from Feb 13 to 20, 2017 and enjoyed the resort as much as our first stay there last January (2016). Everything that we thought was great last year was still great this time around. The rooms are very clean and very quiet, the beach is nice and you can walk for...

 Report
Helpful?
1Thank Trader53
Chesterfield, United Kingdom
Reviewed yesterday NEW

Went with Thomson's for 2 weeks at Riu Playacar.Been back 3 weeks, missing it already.Not a bad flight from gatwick.No problems at Cancun airport.About 45 minutes drive by bus transfer.Had to drop off at a couple of hotels in the area on way.Check in at hotel was quick.The hotel is small but big enough for us.Stayed in block 8 near...

 Report
Helpful?
1Thank robert h
Halifax, Canada
Reviewed 2 days ago NEW

We had such a wonderful experience at the Riu Playacar. Everthing was perfect! Since we have stayed at many all-inclusive resorts in the past, I would rate this hotel 4 1/2 stars. Hotel Highlights - Front Desk Agents were helpful and attentive. Our check-in went smoothly and a welcome drink was given to us. Since our room was not ready...

 Report
Helpful?
3Thank Darrel76
Windsor, Canada
Reviewed 3 days ago NEW

One of the nicest beaches we've been to. Even on a red flag day there was no problem swimming and the water was warm & beautiful. Very clean and updated property, we were in a ground level room exterior facing another resort building 5, which was perfect and quiet. Room was super clean and towels, water, beer were replenished daily....

 Report
Helpful?
2Thank Susan B
Reviewed 3 days ago NEW

The hotel was decent and I would give it 3.75 stars out of 5. The pool bar with the tables was nice on the hot days. We had reserved 2 rooms through jet blue and both of the rooms had no balconies. We complained and they changed us the next day to rooms with balconies. One of the 2 rooms...

 Report
Helpful?
1Thank Bad F
Miami, Florida, United States
Reviewed 4 days ago NEW

Everything is perfect in this hotel. We love it. Very clean , excelent room, extraordinary food, A+ service from every single employee, close to 5ta Avenida. We are planning to go back in August. The new pool area is beautiful and the chairs under the coconut palms are extrely relaxing with the soun of the ocean. We walked every night...

 Report
Helpful?
2Thank EstherAleman
Pennsylvania
Reviewed 5 days ago NEW

We landed in Cancun and rented a car from Budget WARNING DO NOT RENT HERE I reserved a car for $110 and after a one hour wait I got it for $400 !! The Riu resort is great ,food great ,grounds great , beach nice ,pool was good ,resort was full and we ended up on 3'rd floor with no...

 Report
Helpful?
1Thank stoggie
Bloomington, Minnesota
Reviewed 6 days ago NEW

We just returned from having our wedding on the beach and staying 10 days at RIU Playacar. Don't believe any of the negative reviews of this resort. It was perfect in everyway food, staff, accomodations. We had 48 people with our group and every one of them thought it was awesome. The pool bartenders were amazing, keeping up with all...

 Report
Helpful?
2Thank tbauman1
Rochester, Minnesota
Reviewed 1 week ago

Just got back from a wonderful 7 day visit to the RIU Playacar. Overall a great place, food good, rooms good, beach and pools excellent, location excellent. In my opinion the only thing that could use work is the nightly entertainment, but again that is just my opinion. The staff works very hard all day long to try and keep...

 Report
Helpful?
1Thank Fishy62
Questions? Get answers from hotel staff and past guests. Ask a question

5,597 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (5125)
Viewed
Pool/Beach Area (1345)
Viewed
Hotel & Grounds (908)
Viewed
Room/Suite (426)
Viewed
Family/Play Areas (131)
Viewed
Dining (493)
Viewed
Bathroom (69)
Viewed
View from Room (79)
Viewed
Business Center/Function Rooms (19)
Viewed
0:20
Videos (3)
Viewed
Other (1652)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (460)
Viewed
Amenities (75)
Viewed
Beach (26)
Viewed
Habitación Doble (38)
Viewed
Junior Suite (50)
Viewed
Kids Pool (6)
Viewed
Main Pool (16)
Viewed
Pool with Connecting Pool Bar (8)
Viewed
Dining (90)
Viewed
Second Pool (11)
Viewed
The Hotel (95)
Viewed
Vista al Mar (45)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (12)
Viewed
Room/Suite (4)
Viewed
Dining (4)
Viewed
Pool/Beach Area (3)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Playa del Carmen hotels
0.3 mi away
Hotel Riu Yucatan
Hotel Riu Yucatan
#61 of 211 in Playa del Carmen
5,344 reviews
0.4 mi away
Hotel Riu Palace Riviera Maya
Hotel Riu Palace Riviera Maya
#36 of 211 in Playa del Carmen
5,144 reviews
0.4 mi away
Iberostar Tucan Hotel
Iberostar Tucan Hotel
#40 of 211 in Playa del Carmen
6,210 reviews
Show Prices
Show Prices
Show Prices
13.4 mi away
IBEROSTAR Paraiso Del Mar
IBEROSTAR Paraiso Del Mar
#7 of 11 in Playa Paraiso
4,417 reviews
0.3 mi away
ClubHotel Riu Tequila
ClubHotel Riu Tequila
#48 of 211 in Playa del Carmen
7,424 reviews
0.2 mi away
Hotel Riu Palace Mexico
Hotel Riu Palace Mexico
#26 of 211 in Playa del Carmen
5,202 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Free Internet
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Multilingual Staff
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
* In the Playacar resort area, along with the Riu Palace Mexico, Riu Palace Riviera Maya, Riu Yucatan and the ClubHotel Riu Tequila hotels * Main building and 8 annexed buildings * Located on the beach * Complimentary sun loungers on the beach * Surrounded by 21,000 m2/25,000 sq. Yards of tropical gardens * Mexican Street, next to Riu Yucatan * 100 m/325 ft. From various shops * 55 km/34 miles from Cancun Int'l. Airport ... more   less 

Additional Information about Hotel Riu Playacar

Address: Avenida Xamen-Ha | Manzana 6, Lote 6, Playacar, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $215 - $437 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Playacar 4*
Number of rooms: 396
Reservation Options:
TripAdvisor is proud to partner with Orbitz and Hotels.com so you can book your Hotel Riu Playacar reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Riu Playacar Hotel Playa Del Carmen
Riu Playacar Playa Del Carmen
Riu Playacar Reviews
Playacar Hotels
Riu Playacar Mexico
Rui Playacar
Hotel Riu Playacar Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#30 Top resorts Hotel in Playa del Carmen
#38 Luxury Hotel in Playa del Carmen
#41 On the Beach Hotel in Playa del Carmen
#50 Family Hotel in Playa del Carmen
#57 Romantic Hotel in Playa del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Hotel Riu Playacar staff and other travelers.
388 questions
Ask a question

See all questions (388)

Questions? Get answers from Hotel Riu Playacar staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Block 7 or 8 have beach views. Ask for a courtyard room.”
 of 5 bubbles Darrel76, 2 days ago | Read review
“Make sure to request a room with a balcony or they will stick you in one without”
 of 5 bubbles badf2017, 3 days ago | Read review
“Roms on the second floor facing the ocean have spectacular view at night”
 of 5 bubbles EstherAleman, 4 days ago | Read review
“No Elevators so ask for a first floor room”
 of 5 bubbles stoggie, 5 days ago | Read review
“Sections 7 - 8 are closer to pool and beach but FYI it is a walk no matter what.”
 of 5 bubbles Fishy62, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question