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Hotel Riu Playacar

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Traveler (7209)
Pool & Beach (1769)
Video (1)
Certificate of Excellence


#58 of 236 hotels in Playa del Carmen
Certificate of Excellence
The 24-hour All Inclusive Hotel Riu Playacar opens all year round and is located on the beach of the Playacar residential estate, along with the Hotel Riu Palace Mexico, Riu Palace Riviera Maya, Riu Yucatan and the ClubHotel Riu Tequila. The RIU Classic Hotels offer comfortable rooms and excellent facilities with leisure and relaxation facilities, as well as international gastronomy. Enjoy a relaxing holiday - whether alone, with family, partner or friends! The location is ideal due to its proximity to Cancun Airport CUN (55 km) and Playa del Carmen (3 km) and invites you to explore the area. The hotel has 396 comfortably furnished rooms and offers many amenities. Relax in our spa or get in shape at the gym. 3 outdoor pools, 1 children's pool. Day and evening entertainment, as well as our Pacha Discotheque in the neighboring ClubHotel Riu Tequila. For lovers of gastronomy, we offer live cooking stations at our main restaurant, Asian, Mexican, Italian restaurants, Steakhouse, 4 bars.
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Property amenities
Free parking
Free Internet
Breakfast included
Banquet Room
Breakfast Available
Children Activities (Kid / Family Friendly)
Dry Cleaning
Laundry Service
Multilingual Staff
Outdoor pool
Paid Internet
Paid Wifi
Public Wifi
Wheelchair access
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Room features
Family Rooms
Good to know
Residential Neighborhood
Hotel links
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Traveler rating
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  • 2,020
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Popular mentions
We had a wonderful time and the stay was fabulous! Food was great and the room was comfortable. We really enjoyed spending time by the pool and the swim up bar was very nice. The workers were all very friendly and extremely helpful. I especially liked the way the bartenders at
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Review collected in partnership with riu.com
Hotel's Favorite
Stressless week starts off with a heartstopping ride to the resort with our driver playing catch-me-if-you can with a motorcycle cop..but thats a whole nuther story..lol. Arrived at the Riu lobby and were in our room withing 20min, it was that easy. Nice and clean,fully stocked
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Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Playacar
Responded Mar 11, 2019
Dear Falkor, Thank you for sharing such a positive review! We are delighted to learn that you had a thrilling holiday during your stay at our Hotel Riu Playacar! It is always an honor when you leave our property being satisfied with all of our products and services! We appreciate very much your kind words towards all of them! It has been a pleasure taking great care of you and providing the vacation you desired! We hope to host you again in one of our worldwide hotels in the future! King regards, Hotel Riu Playacar Online Reputation Manager
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Just returned from a 2 week break at this hotel and absolutely loved it. Room - we got given a room in block 8 (8316) which I believe is a family room as had a separate bathroom and sofa bed and wasn’t open planned as other rooms. Was always cleaned well and lovely towel art
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The trip started with a QUICK and smooth check-in with Angel. First impressions mean a lot and Angel set the bar high! He was professional and had a great attitude. We walked away feeling like we had made the right choice for our vacation. Angel started and ended our
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We stayed here as a couple for 1-week and had a fantastic time. Our room was situated in the last building before the buffet restaurant in front of the pool, room was spotlessly clean every day, bed was very comfortable and the aircon was great, it kept the room very cool at all
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Album Categories
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Professional photo exclusively commissioned by TripAdvisorHotel Riu Playacar
The Habitación Doble at the Riu Playacar All Inclusive
Pelos en las sábanas de otros huéspedes
Hi... What is the best currency to take? US dollars or Mexican Paso. Normally take dollars but unsure for this year.
We used US dollars and had no problems.
0 votes
want to post a new review how do I do it
Click on reviews to the left of this tab and then click on write a review in the upper right corner.
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We are here now, you can only use the other hotels for lunch, you have to eat breakfast and dinner in your own hotel. The lunch is pretty much the same in all hotels. Not sure about the gluten free options.
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Is there a iron & ironing board in standard rooms
Hi yes located inside the wardrobe.
1 vote
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"Ask for a quiet room in Block 8."
"always take a room at the 'lane side' of with (side) seaview"
"Best rooms face the main walkway through resort from reception to beach."
"ground floor easy on legs blocks on left get sun on afternoon"
"go for the ocean-view, absolutely. The other room was pretty claustrophobic. Or at least a room facing the paseo rather than the jungle."
$160 - $400 (Based on Average Rates for a Standard Room)
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MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
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