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Hotel Riu Playacar

Avenida Xamen-Ha | Manzana 6, Lote 6, Playacar, Playa del Carmen 77710, Mexico
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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  • San Miguel
    0.9 mi
  • 4 star hotel
  • Pool
Reviewed yesterday
Honeymoon Happiness Part II
My husband and I ventured out to Riu Playacar in mid January to... more
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4,442 Reviews from our TripAdvisor Community

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Showing 2,388: English reviews
New Jersey
Reviewed yesterday NEW

My husband and I ventured out to Riu Playacar in mid January to beat the craziness of spring breakers and extreme heat. From the moment we walked in to the hotel, (which is situated among other beautiful resorts & personal residences within a gated community, with an added bonus of great souvenir shopping across the street), it was completely relaxing....

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Helpful?
Thank Cynthia AJ D
Rochester, MN
Reviewed yesterday NEW

In summary I found this resort to be average (3.5 star) for the area. Pros/Cons outlined below: Pros: Beach, Location, Variety of food options, Service Cons: Too many kids for my taste, resort was modern/clean but there was no Caribbean flare, rooms were very basic with few amenities provided, no wow factor, drink service spotty, food was plentiful but taste...

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Helpful?
Thank bdeboom
Reston MB
Reviewed 2 days ago NEWvia mobile

We had a wonderful time at Riu Playacar. The guests provide a very international flavour. Every staff member we encountered was smiling and friendly - a sign of management that cares about its staff. We're going to miss Pablo, Carlos, Jorge, Mr. Pepsi (you know who you are) and most of all Chilo from the swim up bar!

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Helpful?
Thank Paralyzer
Reviewed 2 days ago NEW

Fantastic and modern resort. Rooms and pools were very clean. They have a private beach and there is a little shopping center just in front of the main entrance. What a amazing holiday from Rome and we wanna thank the staff for it.

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Helpful?
Thank TenKarmax
northumberland
Reviewed 2 days ago NEWvia mobile

Decided on a long haul holiday as our usual holiday of Sharm el Sheikh wasn't going to happen. Thought we'd treat ourselves as it might be the only time we go to Mexico so upgraded to Premium Club. You get executive lounge included UK side which was good. Faster check in and security. Express boarding was also included. On board...

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Helpful?
1Thank stemma6
Richmond, Canada
Reviewed 4 days ago NEWvia mobile

We loved Riu Playacar! This is a fun, family resort and all the staff work so hard to make sure all guests have everything they need. The staff were wonderful, rooms were very clean, pools & beach were fantastic and the food and drinks were good! The entertainment staff were so much fun...they worked from early morning to late night...

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Helpful?
Thank Jenn S
Salisbury, Maryland
Reviewed 4 days ago NEWvia mobile

Nice modern look to the whole hotel. Rooms were very clean and nice. Pools were also clean, pool bar really nice. Lots of tables and chairs in the water. Beach was big and plenty of chairs, so you don't have to worry about not finding a spot. Activities all day long to keep everyone busy. Food was great, only downside...

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1Thank BeachBum41365
Chatham, United Kingdom
Reviewed 6 days ago NEWvia mobile

Loved this place, can't think of anything to complain about. Rooms are modern and spacious, i was in block 5 which was perfect, halfway between beach and main reception where the buffet restaurant is situated. Room was cleaned everyday and clean towels replaced daily too. Food was very good, lots of choice, there are 4 al a carte restaurants also,...

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3Thank Lorraine T
Liverpool, United Kingdom
Reviewed 1 week ago NEWvia mobile

This was a amazing holiday from start to finish first of all ladies don't take you hair dryer as it won't work they have a iron dont get all dressed up just nice and casual will do the job nicely food is lovely hotel fab clean and very inviting beach amazing pool fab staff fab manager lovely just go and...

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5Thank jackie o
Dexter, Michigan
Reviewed 1 week ago NEW

This is the first time I have taken the time to review a hotel on TripAdvisor but felt the need to do so after multiple trips to this region. Prior to booking I read many reviews from various hotels. We chose the Riu Playacar based upon price, rating and a recommendation from a family member who had previously stayed there....

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Helpful?
3Thank kindergartenkaren
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Free Internet
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Multilingual Staff
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
* In the Playacar resort area, along with the Riu Palace Mexico, Riu Palace Riviera Maya, Riu Yucatan and the ClubHotel Riu Tequila hotels * Main building and 8 annexed buildings * Located on the beach * Complimentary sun loungers on the beach * Surrounded by 21,000 m2/25,000 sq. Yards of tropical gardens * Mexican Street, next to Riu Yucatan * 100 m/325 ft. From various shops * 55 km/34 miles from Cancun Int'l. Airport ... more   less 

Additional Information about Hotel Riu Playacar

Address: Avenida Xamen-Ha | Manzana 6, Lote 6, Playacar, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $221 - $406 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Playacar 4*
Number of rooms: 396
Reservation Options:
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Also Known As:
Riu Playacar Hotel Playa Del Carmen
Riu Playacar Playa Del Carmen
Riu Playacar Reviews
Playacar Hotels
Riu Playacar Mexico
Rui Playacar
Hotel Riu Playacar Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#28 Top resorts Hotel in Playa del Carmen
#36 Luxury Hotel in Playa del Carmen
#39 On the Beach Hotel in Playa del Carmen
#50 Family Hotel in Playa del Carmen
#58 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Riu Playacar staff and other travelers.
363 questions
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Questions? Get answers from Hotel Riu Playacar staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Block 8 would be preferred”
 of 5 bubbles bdeboom, yesterday | Read review
“pick building 6 if at all possible, ask for a non-adjoining room”
 of 5 bubbles kindergartenkaren, 1 week ago | Read review
“Rooms in buildings 7 & 8 are newer, larger and have private bathrooms, but only 1 bed.”
 of 5 bubbles SunBeachPro, 1 week ago | Read review
“Ocean view rooms were awesome and not that much more in cost.”
 of 5 bubbles amyshocket, 1 week ago | Read review
“Ask for rooms in the 5000 buidling. Farther from the lobby and closer to the beach”
 of 5 bubbles fochtk, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question