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10/30/2017 10/31/2017
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    Sandos Caracol Eco Resort

    Carretera Chetumal Pto Juarez Km 295, Playa del Carmen 77710, Mexico
    +1 866-336-4083
    Hotel website
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    Lowest prices for your stay
    Oct 30 Oct 31
    No availability for your dates from these sites
    Traveler (14236)
    Pool & Beach (2788)
    Storyboard
    Overview
    • Excellent49%
    • Very good33%
    • Average11%
    • Poor4%
    • Terrible3%
    Travelers talk about
    “select club” (1,255 reviews)
    “aqua park” (445 reviews)
    “royal elite” (523 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Water Park
    Tennis Court
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Offers from Sandos Caracol Eco Resort
    Offers & Announcements: GET 5% EXTRA DISCOUNT
    Deals
    Oct 30Oct 31
    |
    1 room, 2 adults, 0 children
    View all 0 deals
    Write a Review
    Reviews (12,876)
    Traveler rating
    Traveler type
    Time of year
    Language
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    1 - 5 of 7,445 reviews

    Reviewed yesterday

    My family and I just came back from Sandos and we can't say enough good things about the staff! The staff at the International Buffet were especially sweet to us and always helpful to our needs and that of our children. I didn't get any...More

    Thank vivmedina21
    Hotel's Favorite
    Reviewed April 8, 2017

    I just got back from a week long stay here with my boyfriend. We came here to celebrate our 6th anniversary and we had an amazing time, we already miss it! There are so many positive things to say about the Sandos Caracol. Service -...More

    14  Thank Alex R
    Response from Web_Sandos, Gerente at Sandos Caracol Eco ResortResponded April 10, 2017

    Dear Alex R, Thank you for taking the time to write this detailed review about your stay with us. We are excited to read that you enjoyed your stay so. Thank you for recognizing the great service that our team provides. It's lovely to see...More

    Reviewed 2 days ago via mobile

    Been on rather a lot of holidays but sandos caracol was by far the best, was greeted at the bar at reception with a lovey welcome drink with a big smile to!! the food was amazing and the night time entertainment was really exiting to....More

    Thank Sydney T
    Reviewed 2 days ago

    For us, what made this resort, was the wild animals who live there, monkeys, Coaties, Racoons, Iguanas and many more and lots of beautiful birds. the monkeys are amazing, so cheeky and very amusing, often visiting us on our balcony. The resort is nestled in...More

    1  Thank bullysu
    Reviewed 3 days ago via mobile

    The highlight of the trip for my family were the activities. My wife and I went to the yoga class with Juan Carlos every day. He was able to create an experience for every ability level, keeping it engaging for the 6 days we went....More

    1  Thank hummus302
    Grand Riviera Princess All Suites Resort & Spa
    8,459 reviews
    #81 of 211 hotels in Playa del Carmen
     
    Complimento La Ruina/ Cafe Sofia
    1 review
    #184 of 211 hotels in Playa del Carmen
     
    Maranatha
    6 reviews
    #192 of 211 hotels in Playa del Carmen
     
    Dos Hermanos
    4 reviews
    #183 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Business Center with Internet Access
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Babysitting
    • Airport Transportation
    • Banquet Room
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Hot Tub
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • $171 - $438 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #31 Green Hotel in Playa del Carmen
    • #46 Top resorts Hotel in Playa del Carmen
    • #52 Spa Hotel in Playa del Carmen
    • #59 Family Hotel in Playa del Carmen
    • #72 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 956
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, BookIt.com, Hotels.com, Travelocity, Orbitz, Hotwire, Cheap Tickets, HotelsforEveryone, Cancelon, Evoline ltd, TripOnline SA, getaroom.com and HotelQuickly so you can book your Sandos Caracol Eco Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Caracol Beach ,
    • Sandos Caracol Eco Hotel ,
    • Sandos Caracol Beach Resort Spa ,
    • Sandos Select Club ,
    • Sandos Caracol Mexico ,
    • Hotel Sandos Caracol Eco ,
    • Caracol Village Hotel Playa Del Carmen ,
    • Sandos Caracol Beach & Spa Mayan Riviera ,
    • Sandos Caracol Resort ,
    • Sandos Caracol Riviera Maya
    Add Photo Photos
    Traveler (14236)
    Pool & Beach (2788)
    Room & Suite (1316)
    Dining (1092)
    Hotel & Grounds (8753)
    Family and Play Areas (641)
    Bathroom (156)
    Business Center & Event Rooms (69)
    Nearby
    Sponsored by:
    Complimento La Ruina/ Cafe Sofia
    1 review
    .16 miles away
     
    Maranatha
    6 reviews
    .17 miles away
     
    Grand Riviera Princess All Suites Resort & Spa
    8,459 reviews
    .31 miles away
     
    Dos Hermanos
    4 reviews
    .21 miles away
     
    Nearby Restaurants
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    199 reviews
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    56 reviews
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    Cafe Antoinette
    32 reviews
    .16 miles away
    Las Quekas
    75 reviews
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    Nearby Attractions
    Galeria Luis Sottil
    27 reviews
    .13 miles away
    Explora Mexico Riviera Maya
    410 reviews
    .16 miles away
    Mercanti Viaggi
    467 reviews
    .12 miles away
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    .13 miles away
    Ask a question
    Questions & Answers
    LittletonLaura
    October 18, 2017|
    Answer
    Response from Kristine H |
    Hi , I just booked for May 2018 for 8 nights, it was about 300 USD more over the regular room for the Select club penthouse on most sites for my 8 nights. But that Select club area and room type is strictly adults only.
    0
    Votes
    Room Tips
    "The rooms by the pool are the beste"
    Read review
    "block 70 over looks the carpark, not a good view"
    Read review
    "All the rooms had balconies which was great for enjoying the atmosphere."
    Read review
    "We were in an Adult room in 68 Block the adults area, by the adult pool. Nice and quiet and a shirt walk to..."
    Read review
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