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    Sandos Caracol Eco Resort

    Carretera Chetumal Pto Juarez Km 295, Solidaridad, Playa del Carmen 77710, Mexico
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    8/13/2017 8/14/2017
    Traveler (13609)
    Pool & Beach (2695)
    Room & Suite (1279)
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    Overview
    • Excellent49%
    • Very good33%
    • Average11%
    • Poor4%
    • Terrible3%
    Travelers talk about
    “select club” (1,232 reviews)
    “aqua park” (432 reviews)
    “royal elite” (496 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Water Park
    Tennis Court
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Grand Velas Riviera Maya
    3,140 reviews
    #2 of 209 hotels in Playa del Carmen
     
    Petit Lafitte
    1,531 reviews
    #7 of 209 hotels in Playa del Carmen
     
    Grand Riviera Princess All Suites Resort & Spa
    8,104 reviews
    #81 of 209 hotels in Playa del Carmen
     
    Occidental at Xcaret Destination
    12,370 reviews
    #70 of 209 hotels in Playa del Carmen
     
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    Rooms
    Aug 13Aug 14
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (12,529)
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    1 - 5 of 7,280 reviews

    Reviewed yesterday via mobile

    We visited the Sandos Caracol from end of June for 2 weeks and overall had a nice stay. The only issue for us was being in room 4202 we had very loud construction works going on right outside our room. This started at 0830 which...More

    1  Thank Angela S
    Reviewed yesterday

    first time we had visited mexico for a family holiday wow what can I say the place is beautiful , the hotel is very clean tidy and in a beautiful location but lots of mosquitos but hey there are every were, the weather was amazing...More

    1  Thank Kerryann S
    Reviewed yesterday via mobile

    My husband and I stayed in this resort last summer and loved it. Upon our arrival we were upgraded to the Select Club. If you are traveling without kids and can afford to spend a bit more for the upgrade… It’s really worth it! We...More

    1  Thank Gabriela W
    Reviewed 3 days ago via mobile

    I was a little concerned because of some reviews saying young adults may be bored. Maybe my kids (17,18,20) are not typical, but they had a great time. There really is so much to do right on the resort property that you do not need...More

    Thank hol2758
    Response from Web_Sandos, Director de Relaciones con Clientes at Sandos Caracol Eco ResortResponded 2 days ago

    Dear Hol2758, Thank you very much for your pleasant comment about your most recent experience at Sandos Caracol Resort. We appreciate your compliments as well as your constructive criticism. We know how important it is our guests opinion to the continuous growth of our hotel,...More

    Reviewed 3 days ago via mobile

    I've been reading reviews on this resort for months and was nervous leading up to our trip, but after spending a week there I'm happy to report that we really enjoyed it. This was our third time to this part of Mexico, but first at...More

    8  Thank MegC07
    Response from Web_Sandos, Director de Relaciones con Clientes at Sandos Caracol Eco ResortResponded 2 days ago

    Dear MegC07, We would like to thank you for taking the time to write such a nice review about your recent stay at SandosCaracol. We are glad that your experience with us was pleasant and to have read that you really enjoy our stay with...More

    Grand Velas Riviera Maya
    3,140 reviews
    #2 of 209 hotels in Playa del Carmen
     
    Petit Lafitte
    1,531 reviews
    #7 of 209 hotels in Playa del Carmen
     
    Grand Riviera Princess All Suites Resort & Spa
    8,104 reviews
    #81 of 209 hotels in Playa del Carmen
     
    Occidental at Xcaret Destination
    12,370 reviews
    #70 of 209 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Room Service
    • Free Internet
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Business Center with Internet Access
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Babysitting
    • Airport Transportation
    • Banquet Room
    • Conference Facilities
    • Multilingual Staff
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Hot Tub
    Details
    • Price range
    • $157 - $605 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #31 Green Hotel in Playa del Carmen
    • #45 Top resorts Hotel in Playa del Carmen
    • #51 Spa Hotel in Playa del Carmen
    • #59 Family Hotel in Playa del Carmen
    • #72 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Family Rooms ,
    • Non-Smoking Rooms
    • Number of rooms
    • 956
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, BookIt.com, Expedia, Travelocity, Orbitz, HotelsforEveryone, Cheap Tickets, Cancelon, getaroom.com, Hotwire, TripOnline SA, Evoline ltd and HotelQuickly so you can book your Sandos Caracol Eco Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Caracol Beach ,
    • Sandos Caracol Eco Hotel ,
    • Sandos Caracol Beach Resort Spa ,
    • Sandos Select Club ,
    • Sandos Caracol Mexico ,
    • Hotel Sandos Caracol Eco ,
    • Caracol Village Hotel Playa Del Carmen ,
    • Sandos Caracol Beach & Spa Mayan Riviera ,
    • Sandos Caracol Resort ,
    • Sandos Caracol Riviera Maya
    Add Photo Photos
    Traveler (13609)
    Pool & Beach (2695)
    Room & Suite (1279)
    Dining (1031)
    Hotel & Grounds (8374)
    Family and Play Areas (598)
    Bathroom (150)
    Business Center & Event Rooms (61)
    Nearby
    Sponsored by:
    Occidental at Xcaret Destination
    12,370 reviews
    1.64 miles away
     
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    1.29 miles away
     
    Petit Lafitte
    1,531 reviews
    .53 miles away
     
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    .82 miles away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    CS1138
    July 24, 2017|
    Answer
    Response from Web_Sandos | Property representative |
    Hola CS1138, Thank you for your interest about us. As some of our guest have commented, we do have some rocky areas but we have some great aras to swim, we also have some activities to do snorkeling.
    0
    Votes
    Google Translation
    Anthony227
    July 24, 2017|
    Answer
    Response from MegC07 | Reviewed this property |
    It should be $90 or so.
    0
    Votes
    Room Tips
    "Select club room 6224 great for monkey visits"
    Read review
    "Select Club"
    Read review
    "Rooms on the south side are quieter"
    Read review
    "Bring Bug Spray. You'll need it."
    Read review
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