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The Reef Playacar

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The Reef Playacar
The Reef Playacar
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3,664 Reviews from our TripAdvisor Community

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There are newer reviews for The Reef Playacar
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Showing 2,336: English reviews
Grand Rapids, Michigan
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed February 10, 2008

We stayed at The Reef Playacar on 2/3-2/7/08. We were very skeptical since we had read alot of not so great reviews. We had a great experience ourselves. We were "strongly encouraged" to have breakfast and listen to the sales pitch. We did not make our appt. though, and were not bothered after that. The resort is a great tropical... More 

Helpful?
11 Thank VLW08
Chicago
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed February 10, 2008

I was a bit weary when booking this hotel based on the reviews. No hotel will ever be "perfect" to everyone so I figured I would give it a try. I'm not horribly picky but I'll give you the good and the bad of it. The Good: The resort looks so exotic and fun. It is built around a rainforest.... More 

Helpful?
7 Thank heatherme007
Stony Mountain
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed February 9, 2008

My sister and I came back from the Reef Playacar on Jan. 30/08. We were there for a week and loved it. We arrived before noon on Jan. 22/08 and our room was ready, no wait. This was a surprise especially after some of the reviews I had read before coming. I really don't know what these people were complaining... More 

Helpful?
6 Thank casper946
KC MO
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed February 8, 2008

We just returned from the Reef Playacar on 1-29-08 I would consider this to be a 3 Star Resort and keeping this in mind will rate this with the 3 Star in mind. The resort grounds were beautiful. The beach is recovering from the recent hurricanes and is one of the largest beaches on the Playacar strip. There was plenty... More 

Helpful?
9 Thank JDKC
Fort Saskatchewan, Alberta
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed February 5, 2008

Just got back from our 2 week stay at the Reef Playacar. I did the research before we left and checked the the review pages on the hotel. I don't know what all the complaining was all about. Maybe the Negative Nellies should have stayed next door at the Riu Palace or as we called it "the white Elephant". We... More 

Helpful?
11 Thank sunlover018
Toronto
Level Contributor
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed February 4, 2008

My boyfriend and I stayed at the Reef from Jan. 26- Feb. 4. Perhaps because we arrived late Sunday, they didn't try to push us onto another resort because they were over-booked, as I've read happened to some people. It was nightfall when we walked to our room (took our own bags, faster than the bellboy) and I have to... More 

Helpful?
8 Thank evabaker
Mansfield, Texas
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed January 29, 2008

We stayed at The Reef on January 20, 2008. The grounds of the hotel are beautiful. I have been traveling to Cancun\Playa since 1991 and don't expect a lot. However, I have stayed at better all inclusive hotels. The food was okay, you can survive on a few items (breakfast is the best), drinks are your typical cheap liquior, unless... More 

Helpful?
5 Thank Adventurous50
Chicago
1 review
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed January 24, 2008

We just returned from a 4-night stay at The Reef and really enjoyed ourselves. I read the reviews prior to booking and realize now that the people who complain about this resort must have extremely high expectations. It's definitely not a 4-5 star hotel, but it is absolutely beautiful and a great, picturesque place to relax and enjoy yourself. Hotel... More 

Helpful?
11 Thank mbjaworski
Wheaton, IL
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed January 23, 2008

We had a confirmed one week reservation at The Reef. The problem started when we checked in and were told there was no room available and we were shipped off to another, inferior, hotel for the first night. After we did check in we were amazed by the beauty of the complex, the breathtakingly lush landscaping, the charming walkways linking... More 

Helpful?
6 Thank Frieder
New Jersey
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed January 23, 2008

Just got back from a week stay at The Reef with my boyfriend and we had a great time!! The hotel staff was great and we had no problems with our room. The AC and hot water were working just fine. I'm not sure what everyone is complaining about. The beach was absolutely beautiful and the location of the hotel... More 

Helpful?
9 Thank anonymousNewJersey
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Beachfront
  • Free Breakfast
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Free Breakfast
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
This boutique style all-inclusive resort is located on a beautiful white sandy beach just steps away from the famous 5th Avenue in Playa del Carmen, Riviera Maya, Mexico. The hotel offers all food and domestic drinks, 1 buffet restaurant, 2 a la carte restaurants, Italian & Gourmet($), snack bar, ice cream parlor, various bars including a swim up bar, 2 pools, kids club, daily activities & nightly entertainment. ... more   less 

Additional Information about The Reef Playacar

Address: Paseo Xaman-Ha, Ret. Sayil s/n | Fracc. Playacar, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $165 - $422 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Reef Playacar 3.5*
Number of rooms: 196
Reservation Options:
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Also Known As:
Reef Playacar Hotel Playa Del Carmen
Reef Club Playacar
Reef Playacar Mexico
Reef Playacar Playa Del Carmen
The Reef Playacar Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#46 Top resorts Hotel in Playa del Carmen
#52 Spa Hotel in Playa del Carmen
#59 On the Beach Hotel in Playa del Carmen
#64 Family Hotel in Playa del Carmen
#82 Romantic Hotel in Playa del Carmen
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