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The Reef Playacar

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The Reef Playacar
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4,158 Reviews from our TripAdvisor Community

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Showing 2,538: English reviews
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Golden, Canada
Reviewed yesterday NEW

The service we received by all the staff members was excellent. They were attentive whether we were at the restaurants, beach, bar, staff looking after your room, front desk or anywhere at the resort. The room was nice and clean and had everything that we needed daily. Just remember if there is something that you want or need all you...

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Helpful?
Thank rcardno2017
Great falls
Reviewed 4 days ago NEW

Enjoyed our stay. Awesome they had the Super Bowl on the big screen with a buffet and drinks in the entertainment room. Our room was right next to pool which was beautiful view but noisy at times. There was not much Hot water.

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Thank 439kristyr
New York
Reviewed 5 days ago NEW

We can never get enough of the Reef.... The friendly accommodating staff.... To the Beautiful beach at the Reef Playacar... We absolutely love Botecellis .... And the wonderful Breakfast and delish coffe each morning greeted by a friendly smile!!!!! The entertainment staff poolside gets better and better each year!!!!! They really try at the Reef Playacar to make your stay...

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Thank lisa a
Reviewed 5 days ago NEW

My husband and I had the superior suite and the gold wristband. Worth it for the international liquor and wifi in the whole hotel. I could even access the internet on the beach. If you desire a small resort, where everything is close-by, this is the one. Beautiful beach, comfortable longchairs and even luxury exterior beds everywhere on the site....

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Helpful?
Thank Chantal L
Springhill, Nova Scotia
Reviewed 5 days ago NEWvia mobile

We are 2 couples in our 50's and we stayed Feb 12th to Feb 19th 2017. We upgraded to the premium package which gave us access to the premium area at the beach with supposedly top shelf liquor. They did have coors light beer and grey goose but for a resort in Mexico, they had no top shelf tequila. The...

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1Thank Oceansong2001
Reviewed 6 days ago NEW

Go for the upgrade to the deluxe room and gold wristband. Buy it before you arrive for the best price. The gold wristband allows you access to private beach areas and dining in all restaurants.The wristband also gives you access to all top shelf liquor!

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1Thank Greg S
Pueblo
Reviewed 6 days ago NEW

After almost 15 years, my husband and I returned to our honeymoon site with our two boys. They wanted to see the same place we had stayed at before. I was concerned that the resort may not be as nice as some of the other resorts in Playacar, but I also looked forward to reminiscing at this resort. The Reef...

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Thank Marsha P
San Diego
Reviewed 1 week ago NEW

Love the Reef Playa Car this is a great boutique type hotel. It's very authentic with its jungle fell and palapa roofs. The beach is beautiful and the kayaks and catamaran were fabulous. I love this place !

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Thank Pamela R
Saint Paul, Minnesota
Reviewed 1 week ago NEW

This was my 3rd time staying at The Reef Playacar and it won't be my last. I have stayed a fair amount of resorts from Cancun, through the Riveria Maya, Playa del Carmen down to Tulum and The Reef has out shined all the other resorts. First and foremost, the staff. They are all incredible and do a wonderful job...

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Thank NickWaska
Santa Barbara, California
Reviewed 1 week ago NEW

Mario in the Lobby bar is awesome. Also the staff in the buffet. Jorge especially works hard. Loved the location. I will return to playacar but probably stay in another hotel. The dive shop staff was also great and very knowledgeable of the area.

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Thank Y4089HPmariem
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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Beachfront
  • Breakfast included
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
  • Babysitting
Official Description (provided by the hotel)
This boutique style all-inclusive resort is located on a beautiful white sandy beach just steps away from the famous 5th Avenue in Playa del Carmen, Riviera Maya, Mexico. The hotel offers all food and domestic drinks, 1 buffet restaurant, 2 a la carte restaurants, Italian & Gourmet($), snack bar, ice cream parlor, various bars including a swim up bar, 2 pools, kids club, daily activities & nightly entertainment. ... more   less 

Additional Information about The Reef Playacar

Address: Paseo Xaman-Ha, Ret. Sayil s/n | Fracc. Playacar, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $186 - $371 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Reef Playacar 3.5*
Number of rooms: 196
Reservation Options:
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Also Known As:
Reef Playacar Hotel Playa Del Carmen
Reef Club Playacar
Reef Playacar Mexico
Reef Playacar Playa Del Carmen
The Reef Playacar Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#50 Top resorts Hotel in Playa del Carmen
#56 Spa Hotel in Playa del Carmen
#64 On the Beach Hotel in Playa del Carmen
#64 Family Hotel in Playa del Carmen
#80 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travelers have asked, with answers from The Reef Playacar staff and other travelers.
202 questions
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Indiana

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We preferred an upper floor so that we could keep out sliding door open all night instead of using the a/c and requested a king bed.”
 of 5 bubbles rcardno2017, yesterday | Read review
“Do not get a room on the first floor. Bad odor...”
 of 5 bubbles 149chantall, 5 days ago | Read review
“premium rooms are excellent and offer more privacy”
 of 5 bubbles GeertvanHeijningen1, 1 week ago | Read review
“request a King bed room vs. 2 doubles”
 of 5 bubbles stephmc007, 3 weeks ago | Read review
“Stay somewhere else!”
 of 5 bubbles MrGreenBeanz, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question