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Iberostar Tucan Hotel

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5,748 Reviews from our TripAdvisor Community

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Showing 4,195: English reviews
Katy, Texas
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

We stayed last New years and have already booked for this New Years! This is a nice resort with everything you need for your stay, we specifically wanted the scuba diving to be on site so not to have to take a taxi to another hotel. The jungle in the middle was super cool with monkeys, and other animals! The... More 

Helpful?
Thank dianecovert
Astoria, New York, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

Have been to Iberostars previously and received the same great service and clean, beautiful facilities. The beach is gorgeous, pool huge - although most places can't reach the floor (I'm 5'2"). Did a private snorkel tour with Mexico Blue Dream which was amazing. Lots of peacocks and other wildlife roaming around, beautiful jungle in the middle of the complex. Would... More 

Helpful?
Thank Amy G
North Attleboro, Massachusetts
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW via mobile

Let me just say I will speak of the resort in the moment. My daughters beatz by dr Dre headphones were stolen out of our room. $200 headphones. They were on the table and the end of the week we went to pack up and put them in a carry-on and they were gone. our foolish mistake for not putting... More 

Helpful?
1 Thank dnd132016
United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I don't know if it's us that we are so in love with Mexico right now, but I've had so many great experiences so far. This hotel was not the exception. Everything was spotless and perfect. Delightful service from everyone! We highly recommend this amazing place if you want to be spoiled and have such great time!

Helpful?
2 Thank MarieG_7878
Villa Park, IL
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed in a room near the restaurants and it was great as we tend to pack up and go to the beach for the whole day so being by the beach for us us not a necessity. At night we were able to wander around the lounge area and walk to the town center after dinner. The location of... More 

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1 Thank Villapark430
Mercer Island, Washington
Level Contributor
303 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This was a great and fun place to have a vacation, especially with friends. The beach is fabulous. Sand and more sand and clear water for as far as the eyes can see. This was my first Iberostar experience, and while I would go again, if I had a choice, I think I would go to a Club Med instead.... More 

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1 Thank CWR01
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

My family spent a night here after our flight home was cancelled. After five wonderful nights at the Hard Rock in Riviera Maya, this was a major disappointment. The lobby is gorgeous and the buildings and grounds look nice, but the rooms are very dated. The rooms were hot, humid and the doors look to have major wear and tear.... More 

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2 Thank skifamily97
Coventry, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Spent 2 was at this amazing resort with family Rooms. We were in block 13 close to pool and beach room cleaned everyday to a high standard fridge restocked daily rooms were very comfortable with air con. Beach. The beach was amazing very clean loungers in the shade do go early but could always find somewhere to sit water sports... More 

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6 Thank leigh p
Austin, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We totally enjoyed our stay at the Tucan/Quetzal! And yes they really are the same resort - shared beach, pool, buffets, restaurants, etc... We have an 11 and 14 year old who also had a fabulous time. It truly was all inclusive - mini frig and room service included. Catamarans, kayaks, snorkel equipment, and wind surfing also no extra charge.... More 

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4 Thank tweenteenmom
Norwich, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The hotel is set on the coast with its own woods. Loads of local wildlife including Howler Monkeys, Racoons and Peacocks and a strange little animals that I think might be Paraie Dogs. Beautiful setting, lovely hotel, very friendly staff. I tried the Mexican, steakhouse and the Japanese restaurants. ( my favourite by far). You need to book ahead to... More 

Helpful?
1 Thank Ceiyates
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Privileged situation directly on the beach of Playacar, around 3 km from the town of Playa del Carmen. Specially recommended for honeymooners. Varied, colourful entertainment programme. Large pool area. ... more   less 

Additional Information about Iberostar Tucan Hotel

Address: Avda Xaman-Ha, Lote Hotelero | Fraccionamiento Playacar Nro 2, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $203 - $452 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Iberostar Tucan Hotel 3.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Iberostar Playa Del Carmen
Iberostar Tucan Mexico
Iberostar Tucan Playa Del Carmen
Playa Del Carmen Iberostar
Iberostar Tucan Quetzal
Iberostar Tucan Playacar
Iberostar Tucan Hotel Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#13 Family Hotel in Playa del Carmen
#22 Top resorts Hotel in Playa del Carmen
#25 Romantic Hotel in Playa del Carmen
#30 On the Beach Hotel in Playa del Carmen
#30 Spa Hotel in Playa del Carmen
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