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Iberostar Tucan Hotel

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Iberostar Tucan Hotel
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5,889 Reviews from our TripAdvisor Community

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Showing 4,259: English reviews
Houston, Texas
Level Contributor
92 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Let me say that my trip started off less than stellar. We booked through Expedia and put in some requests And while we know that requests can't be guaranteed we expected them to at least meet some of them ie giving double beds instead of making people shack up in one king Well when we arrived we found that none... More 

Helpful?
2 Thank dantopper
Lymm, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We went here in 2014 and again in 2015 , It was truly enjoyable ,lots to do and lots of great places to visit .we liked it so much we have booked 3 weeks holiday for jan 2017,this will be a birthday trip and on what we told our daughter about this hotel she has booked a week to join... More 

Helpful?
2 Thank janiceandian2016
broadstairs
Level Contributor
73 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is our fourth visit to this Hotel and it just gets better and better, Great rooms, brilliant restaurants, fantasic staff, great entertainment, you just can not fault this place. It has what you call a jungle in the grounds, you can walk through it all sorts of animal in it even monkeys lots of iguanas. we even had 5... More 

Helpful?
3 Thank nitsab
london
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

this second trip was even better than the first time hotel staff were fantastic every member had a smile and could not do enough for you Beach was great always clean lots to do if you wanted to join in lots of sunshades even though people put towels on the beds then went away for a few hours we even... More 

Helpful?
2 Thank adamy12
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

My family of four stayed from 9/14-9/18, this hotel is beautiful. Right on the beach! We really loved this hotel, the atmosphere and service made us feel so welcome. Martini, I'm looking at you! If you see this martini, we WILL be back and hopefully you'll still have our daughters purple dress! Fernando with The Club presentation was outstanding, so... More 

Helpful?
3 Thank Ashley G
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I was there last week with friends. We had such an wonderful time. This was my first time in cancun. All I can say is it was the "BOMB DIGGITY BOMB BOMB!" To the chefs, the cooks, the servers, bartenders, house keeping, maintenance and all the other staff who work so very hard at the resort, I give you huge... More 

Helpful?
2 Thank marie5972016
Poughquag, New York
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had a beach front room with great views. Buffet, pool and beach all just steps away. The room was beautiful. Clean, large and very comfortable. The service and staff were amazing. Always so helpful and pleasant.My sister had to see the hotel doctor due to too much sun. The doctor was sent to our room and she too was... More 

Helpful?
1 Thank cowgirldld
Kamay
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Beautiful but needs more wait staff in pool areas. Had a blast but areas need more WiFi also since area is so big can't find friends easily. Had 18 people with us and we all had rooms with double beds the location was great but rooms need king beds. Also rooms need sound proofing. U can hear everything.

Review collected in partnership with Iberostar

Helpful?
2 Thank 2016Cassie1975
Quality manager I, Quality Manager at Iberostar Tucan Hotel, responded to this review

Dear guest, Thank you for having stayed at IBEROSTAR Tucan & quetzal for your recent vacation. We are happy to hear that you enjoyed all our beautiful facilities. Please know that our Public Relations department is always available to assist our guests into having a pleasant stay, we wish you have brought to our attention your concerns while you were... More 

Castle Pines, Colorado
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Great property with jungle paths, monkey's, peacocks, iguana's, variety of birds, etc. Very well maintained, a good size making it easy to access beach or front of hotel, great spa services in building as well as massage at the beach. Food is consistently excellent. In room Wi-fi. Monitored activities for children. I've tried other hotels, but am comfortable recommending this... More 

Review collected in partnership with Iberostar

Helpful?
3 Thank Z655BWsusanj
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

So it all began when I wanted to surprise my then "boyfriend" for his 40th and take him away. I had gathered his best friend and his wife up as well and had Ryan surprised at the airport when we checked in. From the time we arrived at the hotel until the time we left, it was amazing! We were... More 

Helpful?
4 Thank Jess B
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Privileged situation directly on the beach of Playacar, around 3 km from the town of Playa del Carmen. Specially recommended for honeymooners. Varied, colourful entertainment programme. Large pool area. ... more   less 

Additional Information about Iberostar Tucan Hotel

Address: Avda Xaman-Ha, Lote Hotelero | Fraccionamiento Playacar Nro 2, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $207 - $515 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Iberostar Tucan Hotel 3.5*
Number of rooms: 350
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Also Known As:
Iberostar Playa Del Carmen
Iberostar Tucan Mexico
Iberostar Tucan Playa Del Carmen
Playa Del Carmen Iberostar
Iberostar Tucan Quetzal
Iberostar Tucan Playacar
Iberostar Tucan Hotel Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#13 Family Hotel in Playa del Carmen
#22 Top resorts Hotel in Playa del Carmen
#25 Romantic Hotel in Playa del Carmen
#30 Spa Hotel in Playa del Carmen
#31 On the Beach Hotel in Playa del Carmen
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