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    Iberostar Tucan Hotel

    Avda Xaman-Ha, Lote Hotelero | Fraccionamiento Playacar Nro 2, Playa del Carmen 77710, Mexico
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    8/7/2017 8/8/2017
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    Traveler (7617)
    Pool & Beach (1901)
    Room & Suite (828)
    IBEROSTAR Paraiso Del Mar
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    5,455 reviews
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    Overview
    • Excellent63%
    • Very good27%
    • Average7%
    • Poor2%
    • Terrible1%
    Travelers talk about
    “star friends” (505 reviews)
    “howler monkeys” (192 reviews)
    “jungle area” (154 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Tennis Court
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
    IBEROSTAR Paraiso Del Mar
    4,670 reviews
    #7 of 11 hotels in Playa Paraiso
     
    Iberostar Paraiso Maya
    4,919 reviews
    #5 of 11 hotels in Playa Paraiso
     
    Iberostar Paraiso Lindo
    5,988 reviews
    #4 of 11 hotels in Playa Paraiso
     
    Hotel Riu Palace Riviera Maya
    5,455 reviews
    #39 of 209 hotels in Playa del Carmen
     
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    Rooms
    Aug 7Aug 8
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (6,506)
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    1 - 5 of 4,568 reviews

    Reviewed yesterday

    Iberostar Tucan is absolutely the best resort I have visited. The beach and water are second to none! I was shoulder deep and could still see my feet. The sand is pearly white and is cleaned thew out the day. Drinks are cleared immediately. The...More

    Review collected in partnership with Iberostar
    Thank Mike C
    Reviewed 3 days ago

    I travelled with family and friends to this hotel staying two weeks, the age range of the three youngest was15 to 20. This is a lovely hotel if you like wild life which we all did, however, be prepared for the monkeys to come onto...More

    Thank Lillibet_12
    Reviewed 4 days ago via mobile

    Excellent hotel. Beautiful surroundings. Public relations and staff are very attentive to your needs. Would recommend this hotel to my family and friends. Will definitely return. Animation and nightly shows are top quality. Specialty restaurants are delicious. Staff is courteous and friendly.

    4  Thank metercilla
    Reviewed 1 week ago

    NIce rooms, clean, excellent maid service. Unfortunately when we checked in we had reserved 2 rooms with 2 double beds. They gave us 2 rooms with 1 king bed in each and told us they were booked and would try to change the next day....More

    2  Thank TOMANDSHERYL
    Reviewed 1 week ago

    We did a multi-family group vacation at the Iberostar. Half of us were in the Tucan and the others in Quentzal. The two are in the same compound and cannot tell when you are in one versus the other except for the two lobbies. All...More

    2  Thank LoveVirginia
    Response from Quality manager I, Quality Manager at Iberostar Tucan HotelResponded 5 days ago

    Dear guest, It was a pleasure to have recently welcomed your family group to IBEROSTAR Tucan & Quetzal. We are happy to know that you greatly enjoyed our food, natural surroundings and staff services and that you had a memorable time with our wildlife and...More

    IBEROSTAR Paraiso Del Mar
    4,670 reviews
    #7 of 11 hotels in Playa Paraiso
     
    Iberostar Paraiso Maya
    4,919 reviews
    #5 of 11 hotels in Playa Paraiso
     
    Iberostar Paraiso Lindo
    5,988 reviews
    #4 of 11 hotels in Playa Paraiso
     
    Hotel Riu Palace Riviera Maya
    5,455 reviews
    #39 of 209 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Spa
    • Free Internet
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Center with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Tennis Court
    Details
    • Price range
    • $176 - $939 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #13 Family Hotel in Playa del Carmen
    • #16 Green Hotel in Playa del Carmen
    • #23 Top resorts Hotel in Playa del Carmen
    • #25 Romantic Hotel in Playa del Carmen
    • #31 Spa Hotel in Playa del Carmen
    • #33 On the Beach Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 350
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, VISIT US, INC. , Expedia, Booking.com, Orbitz, Cancelon, Travelocity, Cheap Tickets, TravelUp, TripOnline SA, Hotwire, getaroom.com, Agoda and HotelQuickly so you can book your Iberostar Tucan Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Iberostar Playa Del Carmen ,
    • Iberostar Tucan Mexico ,
    • Iberostar Tucan Playa Del Carmen ,
    • Playa Del Carmen Iberostar ,
    • Iberostar Tucan Quetzal ,
    • Iberostar Tucan Playacar ,
    • Iberostar Tucan Hotel Riviera Maya/Playa Del Carmen, Mexico
    Add Photo Photos
    Traveler (7617)
    Pool & Beach (1901)
    Room & Suite (828)
    Dining (609)
    Hotel & Grounds (4466)
    Family and Play Areas (105)
    Business Center & Event Rooms (41)
    Bathroom (34)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Stephanie B
    July 23, 2017|
    Answer
    Response from figity1 |
    Hi, I have been reading a lot of internet discussions regarding this situation only because I booked a trip to Iberostar Tucan, and I now feel very uneasy about going but of course I already paid for my flight and this... More
    1
    Vote
    linc133
    July 21, 2017|
    AnswerShow all 2 answers
    Response from Lissah N | Reviewed this property |
    We had 2 adults and 2 older teens in one room with two double beds. They have a lot of these rooms, not sure why your UK site doesn't show that as an option.
    0
    Votes
    Room Tips
    "Be clear about how many beds you need"
    Read review
    "The closer to the buffets you are, the more noise you hear at night during the show."
    Read review
    "Don't think it really maters"
    Read review
    "Building 12 was close to the beach/pool and far enough away from the nightly entertainment room that music..."
    Read review
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