GreenLeadersGold level 
Contributor
92 reviews
8 hotel reviews
59 helpful votes
Let me say that my trip started off less than stellar.
We booked through Expedia and put in some requests
And while we know that requests can't be guaranteed we expected them to at least meet some of them ie giving double beds instead of making people shack up in one king
Well when we arrived we found that none...
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2
Thank dantopper
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Reviewed September 9, 2014
Contributor
8 reviews
8 helpful votes
We went here in 2014 and again in 2015 , It was truly enjoyable ,lots to do and lots of great places to visit .we liked it so much we have booked 3 weeks holiday for jan 2017,this will be a birthday trip and on what we told our daughter about this hotel she has booked a week to join...
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2
Thank janiceandian2016
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Contributor
73 reviews
15 hotel reviews
76 helpful votes
This is our fourth visit to this Hotel and it just gets better and better,
Great rooms, brilliant restaurants, fantasic staff, great entertainment, you just can not
fault this place. It has what you call a jungle in the grounds, you can walk through it
all sorts of animal in it even monkeys lots of iguanas. we even had 5...
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3
Thank nitsab
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Reviewed January 2, 2012
Reviewed February 4, 2010
Contributor
33 reviews
13 hotel reviews
17 helpful votes
this second trip was even better than the first time hotel staff were fantastic every member had a smile and could not do enough for you
Beach was great always clean lots to do if you wanted to join in lots of sunshades even though people put towels on the beds then went away for a few hours we even...
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2
Thank adamy12
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Reviewed September 22, 2011
Contributor
2 reviews
3 helpful votes
My family of four stayed from 9/14-9/18, this hotel is beautiful. Right on the beach! We really loved this hotel, the atmosphere and service made us feel so welcome. Martini, I'm looking at you! If you see this martini, we WILL be back and hopefully you'll still have our daughters purple dress! Fernando with The Club presentation was outstanding, so...
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3
Thank Ashley G
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1 review
2 helpful votes
I was there last week with friends. We had such an wonderful time. This was my first time in cancun. All I can say is it was the "BOMB DIGGITY BOMB BOMB!"
To the chefs, the cooks, the servers, bartenders, house keeping, maintenance and all the other staff who work so very hard at the resort, I give you huge...
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2
Thank marie5972016
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Contributor
1 review
1 helpful vote
We had a beach front room with great views. Buffet, pool and beach all just steps away. The room was beautiful. Clean, large and very comfortable. The service and staff were amazing. Always so helpful and pleasant.My sister had to see the hotel doctor due to too much sun. The doctor was sent to our room and she too was...
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1
Thank cowgirldld
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1 review
2 helpful votes
Beautiful but needs more wait staff in pool areas. Had a blast but areas need more WiFi also since area is so big can't find friends easily. Had 18 people with us and we all had rooms with double beds the location was great but rooms need king beds. Also rooms need sound proofing. U can hear everything.
2
Thank 2016Cassie1975
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Dear guest,
Thank you for having stayed at IBEROSTAR Tucan & quetzal for your recent vacation.
We are happy to hear that you enjoyed all our beautiful facilities.
Please know that our Public Relations department is always available to assist our guests into having a pleasant stay, we wish you have brought to our attention your concerns while you were...
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1 review
3 helpful votes
Great property with jungle paths, monkey's, peacocks, iguana's, variety of birds, etc. Very well maintained, a good size making it easy to access beach or front of hotel, great spa services in building as well as massage at the beach. Food is consistently excellent. In room Wi-fi. Monitored activities for children. I've tried other hotels, but am comfortable recommending this...
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3
Thank Z655BWsusanj
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2 reviews
4 helpful votes
So it all began when I wanted to surprise my then "boyfriend" for his 40th and take him away. I had gathered his best friend and his wife up as well and had Ryan surprised at the airport when we checked in. From the time we arrived at the hotel until the time we left, it was amazing! We were...
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4
Thank Jess B
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Updating Map... |
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0.8 mi away
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13.7 mi away
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Pool
Room Service
Free Parking
Fitness Center with Gym / Workout Room
Restaurant
Beachfront
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Free Breakfast
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“If you want sleep avoid rooms near the entertainment areas”
janiceandian2016, 4 days ago
| Read review 
“We wanted ocean views so we got ocean front. We were in bldg. 10. It was the closest to all the things we most wanted.”
cowgirldld, 1 week ago
| Read review 
“Superior Ocean Front Suite - Well worth the money. Rooms 2011 & 2012”
jessbH7700JA, 1 week ago
| Read review 
“We were in building 17 and liked having easy access to the dining rooms, lobby and other facilities.”
Tracy_Travels_60, 2 weeks ago
| Read review
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