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Paradisus Playa del Carmen La Perla

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Traveler (8025)
Room & Suite (1942)
Pool & Beach (1412)
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Overview
  • Excellent79%
  • Very good15%
  • Average4%
  • Poor1%
  • Terrible1%
Travelers talk about
“royal service”(1,969 reviews)
“mole”(541 reviews)
“the grill”(545 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Offers from Paradisus Playa del Carmen La Perla
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Offers from Paradisus Playa del Carmen La Perla
Offers & Announcements: UP TO 45% OFF
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Rooms
Apr 29Apr 30
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1 room, 2 adults, 0 children
Standard Room
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Reviews (9,843)
There are newer reviews for Paradisus Playa del Carmen La Perla
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6,793 results
Traveler rating
5,025
1,170
368
132
98
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5,025
1,170
368
132
98
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All reviewsroyal servicemolethe grillsouth bargabi clubla palapa restaurantyhi spadinner reservationsalfredobutler serviceguest servicesswim up suitebali bedsour honeymoonpool partypersonal butlerall inclusive resort
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701 - 705 of 6,793 reviews
Reviewed August 31, 2017

Went here for a second celebration of my birthday. It far exceeded my first celebration. Would like to thank Paola (guest services) she ensured that my stay was complete with surprises and helped accommodate all my reservations. Beautiful hotel and scenery. Excellent food and drinks!!

Review collected in partnership with Meliá Hotels International
Thank Tameka L
Reviewed August 30, 2017

At check in we requested to have our room changed to another location. Requested again on day two and were told that was not possible, however we were informed for an additional amount we could change. It felt like we were being up-charged for simply...More

Review collected in partnership with Meliá Hotels International
4  Thank wk1911
Reviewed August 30, 2017

I visited the hotel from 12 August - 19 August. Fernanda Gutierrez and Daniela Rodriguez in Guest Services made our trip EXTRA special! Each night we had a special "gift" waiting for us like a bottle of wine or some delicious treats. They helped plan...More

1  Thank Ally K
Response from QD_Paradisus, Gerente at Paradisus Playa del Carmen La PerlaResponded August 31, 2017

Thank you for sharing your unforgettable experience with us on TripAdvisor. On behalf of all the staff members that you took the time to highlight, Fernanda & Daniela at Guest Service, Vanessa from YHI Spa and Ernesto at the Gabi Club We thank you for...More

Reviewed August 30, 2017

Modern sophisticated, the staff is attentive ... beautiful beach views and easy access to the beach. La perla is gorgeous.. the food impeccable. Service at swim up bars and beach are prompt. There are many lounges.. nite life activities on the property -- no need...More

Thank ctnyc2017
Response from QD_Paradisus, Gerente at Paradisus Playa del Carmen La PerlaResponded August 31, 2017

Firstly, we would like to thank you for choosing Paradisus Playa del Carmen for your getting away trip. The “Pure Freedom” atmosphere you noticed around the resort is reflected in your comments. At Paradisus we want to let know all our guests they deserve to...More

Reviewed August 29, 2017

My husband and I just returned from this resort today (La Perla). Stayed in room 1023 - 1 bedroom swim up. My honest review. ~Beautiful grounds ~We booked a 1bedroom swim-up, I was very disappointed that the room had 2 double beds, however; they moved...More

3  Thank Demshannons
Response from QD_Paradisus, Gerente at Paradisus Playa del Carmen La PerlaResponded August 31, 2017

Dear Ms. Demshannons, Thank you for taking a moment to review your recent Experience. We regret your experience did not exceed your expectations. We pledge to provide the finest personal service and facilities to our guests, so we appreciate you for sharing your feedback as...More

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About
Awards & Recognition
GreenLeaders Platinum level
Amenities
Top amenities
Room Service
Restaurant
Pool
Beachfront
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free Parking
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Fitness Center with Gym / Workout Room
Spa
Hot Tub
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
$273 - $692 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Playa del Carmen
#13 Top resorts Hotel in Playa del Carmen
#15 Spa Hotel in Playa del Carmen
#16 Romantic Hotel in Playa del Carmen
#19 On the Beach Hotel in Playa del Carmen
#19 Luxury Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$273 - $692 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Playa del Carmen
#13 Top resorts Hotel in Playa del Carmen
#15 Spa Hotel in Playa del Carmen
#16 Romantic Hotel in Playa del Carmen
#19 On the Beach Hotel in Playa del Carmen
#19 Luxury Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (8025)
Room & Suite (1942)
Pool & Beach (1412)
Dining (944)
Amenities (100)
Family and Play Areas (69)
Business Center & Event Rooms (19)
Questions & Answers
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Sherri P
April 16, 2018|
Answer
Response from Danyell C | Reviewed this property |
If you have Royal Service, room service is 24 hours and free. It's a $5 charge w/o Royal service
0
Votes
Stephanie B
April 15, 2018|
Answer
Response from LOLALOLARN |
The beach was full of piles of seaweed. Very stinky. We could only go in the ocean one day out of seven
0
Votes
Room Tips
"Garden view was wonderful."
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"Rooms overlooking the pool"
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"Swim out pools are great"
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"stay away from high travel area of the hotel if you want more privacy"
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