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Paradisus Playa del Carmen La Perla

Travelers' Choice award winner
GreenLeadersPlatinum level
Hotel website
5th Avenida | Col. Luis Donaldo Colosio, Playa del Carmen 77719, Mexico
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Paradisus Playa del Carmen La Perla
Paradisus Playa del Carmen La Perla
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6,561 Reviews from our TripAdvisor Community

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Showing 4,578: English reviews
1 review
5 of 5 stars Reviewed yesterday NEW

We had the most wonderful experience at La Perla Royal Service. Our Butler was Armando Espinosa. He was outstanding. He made sure that everything was just perfect. We celebrated a birthday and the room was decorated with balloons, champagne, a cake and a card from him! Check in was smooth, I had been in contact with VeraLucia Ladron de Guevara... More 

Helpful?
Thank Marguerite C
Miami, Florida
1 review
5 of 5 stars Reviewed yesterday NEW

The experience was fantastic . Our Butler Napoleon was awesome and the waiter Fernando at La Perla was excellent. He served us every morning for breakfast . Mónica At The spa is fantástic in giving a Massage . Highly recommended .

Review collected in partnership with Meliá Hotels International

Helpful?
Thank 757cary
Twinsburg, Ohio
2 reviews
5 of 5 stars Reviewed yesterday NEW

On our short list of favorite vacations . Loved the swimup room. Experienced outstanding service from everyone we encountered. We have traveled a great deal and this is the best service and attitude we have encountered. Stayed in Master Suite which was probably too big for two people but very nice. Spent all day in swimup pool or on the... More 

Review collected in partnership with Meliá Hotels International

Helpful?
Thank Bill M
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

My husband and I came here for my birthday/delayed honeymoon/8 year anniversary! It was absolutely fabulous.... The beach was beautiful, the pools were amazing, the people were FANTASTIC! Everywhere we went workers constantly said hello and asked us how our stay was- our servers at every restaurant and bar were super accommodating and friendly! We did the Royal Service so... More 

Helpful?
Thank Layla J
Murrieta, California
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

For our trip we stayed at the Royal Service section of the La Perla side! Right upon our arrival we were taken by golf cart to the Royal Service lobby for a more private and detailed check in. We had arrived to Cancun the night before and then came to the resort the next morning fairly early. We were given... More 

Helpful?
2 Thank Sully2345
San Diego, California
1 review
4 of 5 stars Reviewed 2 days ago NEW

Very nice resort with good service. Rooms were very nice. Great location near beach. Plenty of pools. Resort offers a wide variety of daily activities for adults (and kids on La Esmeralda side). Meals were good Sergio, who works at the front desk, was excellent. He was very nice, professional, and helped us with any questions we had. Nancy, who... More 

Helpful?
Thank Christian T
New Jersey
1 review
5 of 5 stars Reviewed 2 days ago NEW

Lazaro was a great butler. He was well organized. Helped us with anything that we needed. Provided good insight on the surrounding area and the best excursions. The pool side service was also very good.

Review collected in partnership with Meliá Hotels International

Helpful?
Thank Y352FCkimberlys
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW via mobile

The resort was absolutely beautiful, grounds were immaculate. The lobby area has koi and turtles, very cool. Upon arrival we met with Ruth our concierge, for a private check in. She was wonderful, very friendly with a great personality. What we both didn't like about the check in process is that we had to make our restaurant reservations for our... More 

Helpful?
1 Thank Jasmine K
Philadelphia, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We really enjoyed our stay. Our only observations that were negative was the lack of any ceiling fans and the relaxed enforcement of families being at some of the adult only restaurants after 8:00 p.m.

Review collected in partnership with Meliá Hotels International

Helpful?
1 Thank 461Shelly
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Loved the amazing hospitality the staff offers. From the moment I arrived the bellboys were quick to take my luggage and guide me to the lobby to check-in. Once I was given my keycard, they gave me a mini tour of the resort. It is beautiful, very modern and art deco, and has like 20 pools and delicious restaurants. Okay,... More 

Helpful?
Thank bloobars
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Beachfront
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in a spectacular tiny bay, the Paradisus Playa del Carmen La Perla is an All Inclusive hotel for adults only, and one of the most luxurious hotels in Riviera Maya. Combining a prestigious Caribbean setting with world-class facilities, including Royal Service, the ultimate in spa treatments, a relaxed ambience, and flexible meeting spaces with state-of-the-art equipment. This elegant resort has a Mayan ecological feeling, and an oceanfront location surrounded by a lush tropical mangrove preserve and with views of Cozumel Island. Take your senses on a culinary tour through eleven remarkable restaurants serving delicious cuisine from all around the world and ten bars serving unlimited international Premium brand drinks. Enjoy life-enriching experiences such as tango dance classes, sushi-making, and sensorial experiences. This luxury All-Inclusive Adults Only Resort is located 45 minutes from Cancun International Airport very near the magnificent beaches and attractions such as the Playa del Carmen 5th Avenue, Xcaret, Akumal and Xel-Ha. ... more   less 

Additional Information about Paradisus Playa del Carmen La Perla

Address: 5th Avenida | Col. Luis Donaldo Colosio, Playa del Carmen 77719, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $313 - $736 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Paradisus Playa del Carmen La Perla 4.5*
Number of rooms: 394
Reservation Options:
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Also Known As:
Paradisus Playa Del Carmen La Perla Hotel Playa Del Carmen
Paradisus Playa Del Carmen La Perla Riviera Maya, Mexico
Hotel Style:
#3 Business Hotel in Playa del Carmen
#9 Family Hotel in Playa del Carmen
#13 Top resorts Hotel in Playa del Carmen
#15 Spa Hotel in Playa del Carmen
#16 Romantic Hotel in Playa del Carmen
#16 Luxury Hotel in Playa del Carmen
#17 On the Beach Hotel in Playa del Carmen
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