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Playa del Carmen

Paradisus By Melia Playa del Carmen La Perla

5a Avenida Calle 112, Col. Luis Donaldo Colosio, Playa del Carmen 77719 Mexico
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Panoramas (5)
Room & Suite (2068)


GreenLeaders Platinum level
Paradisus Playa del Carmen La Perla is a hotel catering to the discerning all-inclusive traveler. With 58 swim-up suites, opulent furnishings, and international cuisine prepared by award-winning chefs, this adults-only hotel is a crowd pleaser. Rooms feature special touches like deep soaker tubs and rainfall showers. Marble floors, flat-screen TVs, Minibar, in-room safe, free Wi-Fi, coffee maker, bathrobes and slippers, cable TV service and a DVD/CD player compliment the trendy interior design. Stay active with water sports like aqua aerobics, yoga, zumba and volleyball, or visit the spacious fitness facility. The Spa offers a wet and dry sauna($). Try a different menu every night with 14 restaurants.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Kids club
Free internet
Public wifi
Hot tub
Pool / beach towels
Adult pool
Outdoor pool
Private pool
Fitness / spa locker rooms
Bar / lounge
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Tennis court
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Full body massage
Head massage
Steam room
Adults only
Sun umbrellas
Butler service
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Private balcony
Room service
Flatscreen TV
VIP room facilities
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Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
Hotel links
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12,010Reviews1,450Q+A100Room tips
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Popular mentions
What an amazing weekend! I have to commend Angelo, Kevin, Dora and Laila for making my stay at Paradisus SO PERFECT. Everyday greeted by name and always providing such fun and memorable days by the pool! The resort is clean and well kept, I will say the layout is a bit odd and you have to walk around / out of the way to get to things (but thats just the building itself). Food and drink accommodations were perfect - I just wish the bars would serve later than 2am..... !!
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Hotel's Favorite
We just got back from the Paradisus this past weekend. We stayed for 4 nights and booked through Costco. The Costco package included flights, hotel and shared shuttle to and from the airport. This resort is huge and has 2 sides, we stayed on the La Perla side which is adults only. They also have the family friendly side called 'Esmeralda'. They are connected so you can walk from one to the other. We enjoyed our stay, it was clean, the staff was super friendly and the food was good considering it was all inclusive. The drinks were definitely not on the strong side but nothing extra shots on the side can't fix. We really liked dinner at Fuego, La Palapa and Passions. Tips: -Bring paper straws/reusuable straws with you, they don't provide any straws. -You can tip in USD, you don't need to convert your money to pesos before coming. -They will sit you down when you check in to get your reservations in for your dinner plans (which was nice) but they will end the conversation with an upsell for their time share type service. -If you order a regular margarita/mojito, so on, they will use whatever house liquor they have, but if you ask for a shot they usually give you a name brand (hornitos, casadores) -take mosquito repellent. -Passions is the only restaurant not included with the all inclusive, it ended up being $85 per person for guests. It was a cool experience but it's definitely bougie food (pate, tartar, caviar, etc)
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Response from QD_Paradisus, Gerente at Paradisus By Meliá Playa del Carmen La Perla
Responded 4 weeks ago
Dear Odyssey812786, Thank you for sharing your experience with us. Your helpful tips and overall review will certainly invite other travelers to give us try whenever they visit Playa del Carmen. That is why we greatly appreciate the time you are taking to share your experience with us. we also appreciate the suggestions you are sharing with us. We will implement them as soon as possible. Best regards. Guest Experience Paradisus La Perla Playa del Carmen
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Just got back from Paradisus La Perla. This is a very big resort. I found myself getting lost regularly. My room looked exactly how it does in the pictures. Very nice and spacious. The picture is a little deceiving because I thought that there would be a fish tank behind my bed but its just a light up picture. But the bed was huge and comfortable. Food: I really only ate at the buffet because I was not able to get reservations at any of the other restaurants. I could see the buffet getting boring if I had to just eat there for a whole week. Overall nice resort I wouldn't be in a rush to go back I'd probably try something else but not a bad stay.
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I came to Paradisus for my friends 40th birthday. There were about 30 of us from NYC and LA. It was an amazing experience and so easy. the food was wonderful and so were the accommodations. the staff was amazing, especially Angelo who did aqua gym and remembered all of our names. He made us feel special and will we a reason to return.
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My husband and I are so glad we chose Paradisus, La Perla (Royal Service) for our honeymoon. It is truly an incredible resort, with exceptional customer service. The first thing you will notice about Paradisus when you arrive is the sheer scale of the resort. It is huge. I really liked that when you arrive in a taxi, they have a check in / check out system. As the resort is divided into 3 sections, we had a buggy take us to the La Perla section of the resort which is for Adults Only. We stayed in the Royal Service Master Suite. It was very spacious, with a king size bed and a jacuzzi both in the bathroom and out on the balcony. The staff and their level of customer service was definitely the highlight for us. Amongst the 100’s of staff there, a few individuals really stood out for us. Renau at La Palapa is an incredible man. He is very knowledgeable, warm and just a tip top professional. Truly an asset to the Melia Group. The guys down at the Royal Service Private Pool, Elias, Daniel, Jorge, Alfredo & Amelio. These guys work so hard and they do it all with such professionalism and good cheer. We are really going to miss them! Finally, we would like to thank our butler Ximena. She checked in on us everyday, was very accommodating to all of our needs, including changing our dinner reservations multiple times, making sure our mini bar was constantly stocked with what we needed and even making sure I had the right pillow for my neck. There is about 12 restaurants in the resort, all with very different cuisines so you have plenty to choose from. Our favourite was La Palapa, it has such a nice atmosphere, really relaxed and the food is great for breakfast, lunch and dinner. The only negative thing we felt about the restaurants was the wait time to be seated. Let’s say we had a dinner reservation for 8pm, we would arrive and give the hostess our name and room number. We would then be asked to ‘wait for a moment’ and then sit or stand around for 5-10 minutes before someone would come back and take us to our table. We just weren’t sure what we were waiting for? We made use of the gym, which is of a reasonable size. We liked that there was a main pool, which we called the ‘party pool’ when you were in the mood for a DJ and good music. As well as the Royal Service Private pool when you wanted to chill and relax. The YHI Spa is a nice touch. We utilised the steam room, saunas and spa. We felt the price list for the massages though was very excessive and could not justify paying those sorts of prices. There were also things like salsa classes, yoga, etc. All in all, we had a great time here and would definitely recommend this resort to our friends and family.
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Response from QD_Paradisus, Gerente at Paradisus By Meliá Playa del Carmen La Perla
Responded yesterday
Dear NatashaM1361, Than you for sharing your experience. It is pleasant to read we surpassed your expectations with our Royal Service benefits while you were pampered by our friendly staff, especially Ximena. We feel proud and grateful for your positive notes related to his service and attentiveness. She will be delighted to hear that she contributed to your stay. On the other hand, we also appreciate your comments and suggestions on the waiting time at our restaurants, our managers and working on better ways to accommodate our patrons. We hope to have the honor of your visit in the near future. Guest Experience Paradisus La Perla Playa del Carmen
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$273 - $721 (Based on Average Rates for a Standard Room)
paradisus playa del carmen la perla hotel playa del carmen
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
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Frequently Asked Questions about Paradisus By Meliá Playa del Carmen La Perla
Which popular attractions are close to Paradisus By Meliá Playa del Carmen La Perla?
Nearby attractions include Galeria Luis Sottil (0.3 miles), Rainbowcrawl Playa Del Carmen (0.3 miles), and Amate Gallery (0.3 miles).
What are some of the property amenities at Paradisus By Meliá Playa del Carmen La Perla?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Paradisus By Meliá Playa del Carmen La Perla?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Paradisus By Meliá Playa del Carmen La Perla?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Paradisus By Meliá Playa del Carmen La Perla?
Yes, free parking is available to guests.
What are some restaurants close to Paradisus By Meliá Playa del Carmen La Perla?
Conveniently located restaurants include Passion by Martin Berasategui, Fuego, and Bana Restaurant.
Are there opportunities to exercise at Paradisus By Meliá Playa del Carmen La Perla?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Paradisus By Meliá Playa del Carmen La Perla have an airport shuttle?
Yes, Paradisus By Meliá Playa del Carmen La Perla offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Paradisus By Meliá Playa del Carmen La Perla?
Yes, dry cleaning and laundry service are offered to guests.
Does Paradisus By Meliá Playa del Carmen La Perla offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Paradisus By Meliá Playa del Carmen La Perla?
Many travelers enjoy visiting Zona Arqueologica Playa del Carmen (2.5 miles).