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Caracol Suite Hotel

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Caracol Suite Hotel
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98 Reviews from our TripAdvisor Community

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Showing 36: English reviews
A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago via mobile

I booked the junior suite for two nights. It was very spacious and clean. Of course there it's not very luxury but for the price of 30€ per night ok. I wouldn't recommend it for honeymoon but to stay there to visit playa del Carmen I would definitely do it again.

Helpful?
Thank A TripAdvisor Member
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed March 31, 2016 via mobile

I only stayed here for one night, it was cheap but for the price the only thing that I expected was for it to be clean, it was super dirty, it has a good location, if they painted the walls and do a little remodeling the hotel would be a lot different.

Helpful?
Thank Random_traveler101

Travelers are raving about these Playa del Carmen hotels

Quito, Ecuador
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed February 22, 2016 via mobile

Its being remodeled... Paid 35 dollars for a queen size bed one of the "old" rooms. It was ok. The location is awesome! Only spent one night. Did not even had a reservation but the staff was very helpful. The bed and bathroom were nothing special but did the job.

Helpful?
Thank FMR301184
Winnipeg, Canada
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
2 of 5 stars Reviewed January 26, 2016

Went with 4 people during the busy xmas time. Location is Excellent and doesn`t get any better. That would be the only reason to stay here. We stayed on the third floor which had a leaky roof over the bathroom as it had just rained. Bathroom smelled mouldy but was functional. Fridge worked, but stove did not and in fact... More 

Helpful?
Thank Marrcoooo1
Manchester, United Kingdom
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed January 25, 2016

I made the mistake of pre-booking this hotel and paying what I think turned out to be way over the odds at 1000MXN a night. The rooms are tired and dusty, although the shower was ok. The roof had a leak in the hallway right belong the bottom of a staircase and unfortunately for us it rained the first day... More 

Helpful?
Thank HelenOnTour79
London, United Kingdom
Level Contributor
49 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
1 of 5 stars Reviewed January 1, 2016 via mobile

This place is pretty special! Really you should only consider it as a last resort or if they're offering the room very cheaply. For me it was the former. I was staying in Playa over new year and hadn't booked anywhere and this was the only place left with room. The location is excellent. Just one road back from 5th... More 

Helpful?
Thank CSPET
Ljubljana, Slovenia
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed December 13, 2015

If you want value for your money stay away from this place. Bathroom is all moldy. The sheet looked as somebody slept there already. We asked them to change them, the nice girl at the reception said yes but when we came back a couple of hours later they were not. So we asked them again, after a while a... More 

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Thank Janez Z
Holly Springs, North Carolina
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed February 15, 2015 via mobile

Service was fantastic that's the only reason for the one. Everyone especially the lady at front desk is so helpful upbeat and made a horrible situation bearable. Hotel is in dire need of updates and repair. Towels, sheets, walls, curtains stained. No water pressure at all i unfortunately paid for all 4 nights-over $300 and had to stay. I dreaded... More 

Helpful?
1 Thank jupata
Issaquah, Washington
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed April 5, 2014 via mobile

I arrived on March 28th and supposed to stay until April 6th. Well everything was going fine except starting the night of April 4th. Arrived to hotel from night time excursion at Xplorer and found that hotel is closed and all my stuff have been cinfiscated by the police because hotel is having "legal" problems with goverment. My stuff have... More 

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3 Thank Andre V
Monticello, IL
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed February 28, 2014

At first glance this was a little rough. The toilet seat was too small for the toilet, bathroom wall was crumbling near the faucet, electrical covers missing, the room was dimly lit, etc. Not a great first impression. However the bed was great, A/C worked great, location was perfect. There is a very nice inexpensive restaurant across the street where... More 

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1 Thank sagamon
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Amenities

Highlights
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Beachfront
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Business Center with Internet Access
Official Description (provided by the hotel)
The PLAYA SUITES Hotel, located in downtown Playa del Carmen, one of the most beautiful cities in Mexico, offers you the perfect tropical atmosphere for your vacation. This petite hotel is located near the crystal-clear waters of the Caribbean Sea. PLAYA SUITES effortlessly gives you an unforgettable tour of this entire area.A hotel in this unique city needs to let you enjoy the Mexican sun and soak up its brilliance. If you were at PLAYA SUITES Hotel, this pleasure could be yours for as long as you wish.Playa Suites Hotel with a pleasant and cozy atmosphere. Its comfortable facilities and relaxing rooms will encourage to wind down and relax. This gives you even more reasons to stay with us. ... more   less 

Additional Information about Caracol Suite Hotel

Address: Av. 10 entre 24 y 26, Playa del Carmen 77710, Mexico (Formerly Hotel Playa Suites)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $26 - $99 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Caracol Suite Hotel 3*
Number of rooms: 20
Reservation Options:
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Also Known As:
Caracol Suite Hotel Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#89 On the Beach Hotel in Playa del Carmen
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