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26 St. Between 5th & 10 Ave., Playa del Carmen 77780 Mexico
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Traveler (547)
Room & Suite (164)
Dining (73)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 08/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 08/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#52 of 331 hotels in Playa del Carmen
Location
4.7
Cleanliness
4.6
Service
4.6
Value
4.3
Travelers' Choice
Boutique Hotel. Bohemian style. 23 Suites. Junior and master with Jacuzzi and terrace. Excellent location.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Free breakfast
Bicycle rental
Rooftop terrace
Baggage storage
24-hour front desk
Dry cleaning
Wifi
Hot tub
Pool / beach towels
Rooftop pool
Outdoor pool
Bar / lounge
Restaurant
Poolside bar
Rooftop bar
Concierge
Non-smoking hotel
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Room features
Air conditioning
Private balcony
Room service
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Trendy
Languages Spoken
English
847Reviews33Q+A95Room tips
Traveler rating
  • 581
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  • 23
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Sophia Iqbal wrote a review Aug 2022
1 contribution
+1
I got their biggest room and it was too big for one person. Lots of space. The bed seemed like a California king. The breakfast was included and it was a restaurant, made to order breakfast that was really good and kept me full till dinner. Alex at the front desk was very helpful in booking excursions and giving advice about places to go and travel options. I booked a Chichen Itza and Cozumel snorkeling tour with them and both were fantastic. They picked me up and dropped me back off at the hotel. The tour guides for snorkeling were very helpful in trying to get us acclimated to the masks.
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Date of stay: August 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Veronica Lopuzzo, General Manager at Be Playa Hotel
Responded 5 weeks ago
Thanks Sophia for your nice review. We are so happy you enjoyed everything during your stay and the staff was able to satify your needs. We really hope to see you soon again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Isaac wrote a review Jul 2022
1 contribution
We stayed at this hotel for 12 days and the experience was great. It's perfectly located, just a few steps from 5th avenue, where all the fun happens. We had a wonderful time at the pool bar in the rooftop, the service was impecable. The rooms are very nice and comfortable. If your are staying at Playa del Carmen, Be Playa is one of the best options for many reasons: Location, amenities, service, budget, food and drinks, etc.
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Date of stay: May 2022
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Veronica Lopuzzo, General Manager at Be Playa Hotel
Responded Jul 13, 2022
We are so happy you enjoyed your time in our place and to be able to offer you a nice experience. We hope to see you soon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Flyer795811 wrote a review Jul 2022
1 contribution
I stayed at this hotel with a crew if 15 people for work last month and the hotel was amazing. The restaurant and pool bar are wonderful, and the manager helped us in so many ways with all of our requests. Extremely accommodating and just a great place to stay especially if your looking to have fun and go out to restaurants and bars. I will stay here for every work trip to mexico for sure.
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Date of stay: July 2022
Value
Rooms
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Veronica Lopuzzo, General Manager at Be Playa Hotel
Responded Jul 13, 2022
It was a pleasure to have you here! Hope to see you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Joseph G wrote a review Jul 2022
1 contribution
In the last month I stayed on two occasions at this lovely boutique hotel, for business. I must say that the service is impeccable, you're treated like family, and if you have any specific need, it's tended to immediately. The rooftop bar and pool is spectacular, and the bartenders Javier, Jorge and Carlos provide everything you need for a relaxing afternoon after a hard day's work. The views of the sunset from the rooftop are also amazing. Veronica the hotel general manager is a delight and was able to provide me and my crew with specific needs while we were there for two weeks working on a big project. Overall an incredible experience. It is now my hotel of choice for my regular trips to Playa del Carmen.
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Date of stay: June 2022
Value
Cleanliness
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Veronica Lopuzzo, General Manager at Be Playa Hotel
Responded Jul 13, 2022
Thanks Joseph for such a nice words! You and your crew will always be more than welcome here with us! Cheers
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
taybing wrote a review Jun 2022
Hartford, Connecticut55 contributions
Stayed here back in march. Paid for the master suite with the jacuzzi. On our second night we found a bunch of coach roaches in our room so they moved us into the junior suite with a tub instead, which is where we ended up staying for the rest of the week. There was a $35 dollar a night difference between the one we were moved to and the one we paid for so I asked them if we would be reimbursed for the difference. They said the best they could do was refund us 10% of our bar tab, so $30. Three months later and still no refund of any sort, not even the $30. Yikes. The tubs in the room took forever to fill up and it was luke warm water. During an elevator ride with another guest, they mentioned their stay had been “interesting” also. Overall, this place was dumpy and kind of dirty.
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Date of stay: March 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Veronica Lopuzzo, General Manager at Be Playa Hotel
Responded Jun 17, 2022
Dear Taybing, we are sorry to hear you had a bad experience. The administration changed since you stayed at be playa, we are gonna investigate and check with our staff what happened and give you a solution according what we find out. Looking forward to have you back. Best Regards Be Playa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vaccama wrote a review Jun 2022
Loveland, Colorado7 contributions4 helpful votes
We recently stayed here for 7 nights and couldn’t be happier with the location and size of our room. Beds were comfortable and everything was kept very clean. Jorge at the rooftop bar made exceptional drinks. A special shout out to Zah-Zhil at the front desk. She was such a pleasure to interact with and made our stay extra special. She was very accommodating and helpful. We will be returning soon and Be Playa is our hotel of choice from now on!
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Date of stay: May 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Veronica Lopuzzo, General Manager at Be Playa Hotel
Responded Jun 14, 2022
Dear, thanks for sharing your opinion. We are very proud of our staff and we're glad to hear you had such a nice experience in our hotel. We will be very happy to have you back soon Be Playa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brandi H.dez wrote a review Apr 2022
Indiana2 contributions1 helpful vote
We arrived at the hotel and Paola i believe was her name was there at the desk, she was just as sweet as could be. The room was just as in the picture, Clean, smelled good, and was comfortable. I traveled with my 7 year old daughter and she like the music. We stayed three days. We were close the 5th Ave, and i thought it was just a great place all around. Breakfast was a delight and the scenery was perfect.
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Date of stay: April 2022
Rooms
Service
Sleep Quality
Room Tip: I think any room you get will make you satisfied. Very clean and kept well.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Veronica Lopuzzo, General Manager at Be Playa Hotel
Responded Jun 14, 2022
Thanks Brandih to take a while to share your experience. We're glad to hear you had a nice stay and well attended by our staff. We hope you can come back soon to visit! Be Playa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
YG$ wrote a review Apr 2022
2 contributions
Just got back today from our 5 day stay at Be Playa and I can’t wait to go back. Everything from the delicious breakfast to the location was perfect. Staff was attentive and very nice from the day we arrived until check out. The rooftop pool and bar were such a vibe, and bar tenders were very welcoming. The only thing I would say is that Friday night the restaurant downstairs was pretty noisy and was hard to sleep but other than that we had no complaints. Would definitely recommend this stay.
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Date of stay: April 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Veronica Lopuzzo, General Manager at Be Playa Hotel
Responded Jun 14, 2022
Can´t wait to have you back!! We were pleased to have you staying with us, thanks for your nice words, really appreciated. Be Playa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Trine G wrote a review Mar 2022
Copenhagen, Denmark3 contributions
Perfecto This hotel is the best one I stayed in in PLaya del Carmen The room are so nice and comfortable The rooftop pool and bar is beautiful And everyone that work in this hotel are amazing friendly and so helpful I feel safe comfortable and relaxed The hotel is near to the beautiful beach and it is easy to go around here Can only say I love to stay here ❤️
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Date of stay: March 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Veronica Lopuzzo, General Manager at Be Playa Hotel
Responded Jun 14, 2022
Trine, so lovely of you to leave us such a nice review about your stay. We loved to have you here and hope to see you back soon! Be Playa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
carrie0514 wrote a review Mar 2022
Baytown, Texas122 contributions45 helpful votes
We just returned from our 7 day stay at Be Playa (March 5-12) and we really enjoyed the experience. Front desk attendants were super helpful and courteous. Room was clean, bed was pretty good. The location is close to restaurants, bars and shopping. My only complaint would be that the tub in our room had a trickle of hot water. It took about an hour to fill the tub, but we only ended up using it once. Overall we had a wonderful stay!
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Date of stay: March 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Veronica Lopuzzo, General Manager at Be Playa Hotel
Responded Jun 14, 2022
Thanks a lot Carrie for sharing your experience. We are so glad you enjoyed your time here with us. We hope you can come back to visit soon! Be Playa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$66 - $91 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
be playa hotel playa del carmen
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
23
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Frequently Asked Questions about Be Playa Hotel
Which popular attractions are close to Be Playa Hotel?
Nearby attractions include Coralina Daylight Club (0.2 miles), Ambarte (0.2 miles), and Quinta Alegria Shopping Mall (0.2 miles).
What are some of the property amenities at Be Playa Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Be Playa Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Be Playa Hotel?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
What are some restaurants close to Be Playa Hotel?
Conveniently located restaurants include Rockas Jamaican Kitchen, Amorcito Corazón, and Po Thai Restaurant.
Are there opportunities to exercise at Be Playa Hotel?
Yes, guests have access to a pool during their stay.
Is Be Playa Hotel located near the city center?
Yes, it is 0.1 miles away from the center of Playa del Carmen.
Are there any historical sites close to Be Playa Hotel?
Many travelers enjoy visiting Zona Arqueológica Playa del Carmen (1.1 miles).
Is Be Playa Hotel accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.