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Av 10 s/n Esq.Calle 26, Centro, Playa del Carmen 77710 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (529)
Room & Suite (170)
Dining (70)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 08/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 08/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#44 of 313 hotels in Playa del Carmen
Location
Cleanliness
Service
Value
Travelers' Choice
Boutique Hotel. Bohemian style. 23 Suites. Junior and master with Jacuzzi and terrace. Excelent location.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Free breakfast
Bicycle rental
Rooftop terrace
Baggage storage
24-hour front desk
Dry cleaning
Wifi
Hot tub
Pool / beach towels
Rooftop pool
Outdoor pool
Bar / lounge
Restaurant
Poolside bar
Rooftop bar
Concierge
Non-smoking hotel
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Room features
Air conditioning
Private balcony
Room service
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Boutique
Languages Spoken
English
825Reviews33Q+A92Room tips
Traveler rating
  • 566
  • 177
  • 46
  • 15
  • 21
Time of year
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Popular mentions
Kym W wrote a review Nov 2021
Austin, Texas7 contributions3 helpful votes
This is the perfect hotel for your stay in Playa Del Carmen. I highly recommend upgrading to the junior suite to enjoy the jacuzzi! The rooms are beautiful and the staff are so welcoming and will go out of their way to ensure you have an amazing time. Lovely breakfast included and welcome drink up at the rooftop bar. The rooftop pool is absolutely stunning! Thank you to all the staff for your wonderful hospitality, we will be back for sure!
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Date of stay: November 2021Trip type: Traveled as a couple
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Sierra A wrote a review Sep 2021
Chesterfield, Missouri4 contributions
I really loved this hotel and even extended my stay. My room gave me fancy 5 star vibes. Since I would come back, I do have to list the pros and the cons for things they could improve for the future Pros: beautiful and CLEAN hotel Great front desk service Convenient location. Right down the street from 5th Ave and right across from 7/11 and next to yummy sushi. Free breakfast in the morning from sushi restaurant next door Kid free zone Doesn’t break your pockets CONS: wifi hardly worked unless you were on the rooftop or in the lobby My room was infested with mosquitos. I got bit really bad for a couple nights until i walked across the street and bought some spray Their phone didn’t work (which is 100% ok) but they weren’t active on their WhatsApp. So i had to always go down to the front desk to bother them.
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Date of stay: September 2021Trip type: Traveled on business
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Response from Social Media Be Hoteles, Atención al huésped/Recepción at Be Playa
Responded 5 weeks ago
Dear, thank you for letting us know your opinion, we are sorry to read that your stay was not completely to your liking, however we take your comment very much into account to improve our service. We hope we can surprise you in the future. Be Playa.
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Nathalie N wrote a review Sep 2021
Chesapeake, Virginia427 contributions85 helpful votes
+1
I read all the reviews before booking this hotel. I stayed for 4 nights, 2nd floor. Cute little boutique hotel. Staff: absolutely amazing. Anything you need, they took care off. Rain showers, absolutely comfy bed, small little hammock on balcony and just one block away from busy 5th Avenue. I was able to walk anywhere and if you absolutely forgot something, there is a Walmart less than a mile away if you don’t like the local shops. Roof top pool is small but cozy. Nice cabanas. Cute and comfy vibe. And absolute to note: the linens and towels just smelled so good! I travel a lot, and I never had that good smelling towels and bed sheets. Ever. In any hotel. So definitely a great spot, close to everywhere downtown Playa, but definitely you can get a calm night sleep. And Wi-Fi, works great. Free breakfast. Tasty! Overall, nice spot!!
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Date of stay: September 2021Trip type: Traveled solo
Room Tip: Barely any parking available. 7-11 right across. 1 blk away from 5th Ave with all shops and...
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Response from Social Media Be Hoteles, Atención al huésped/Recepción at Be Playa
Responded Sep 9, 2021
Dear nathalien515, what a joy to hear from you again. At Be Playa we work constantly and with dedication on every detail, always thinking of improving to continue fascinating each of our guests. We are happy to read every paragraph of your review and we certainly thank you for taking the time to write and share your experience at the property. Be Playa Best regards.
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Abi P wrote a review Aug 2021
Nashville, Tennessee3 contributions
Be Playa is a clean and cool hotel with a beautiful rooftop pool/bar area and an awesome sushi restaurant on the ground level. Towels are provided on the roof for the pool (as well as showers and bathrooms). Towels are also provided for guests to use on the beach at the front desk. The housekeeping staff are wonderful too. The rooms are super clean. Everything is great here but the real star of the show is the front desk concierge, Angus. He made our trip memorable by offering up wonderful suggestions of things to see and do (and things that aren’t worth it). He was so helpful and friendly and accommodating with everything we needed. I highly recommend you stay at Be Playa.
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Date of stay: August 2021Trip type: Traveled as a couple
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Response from Social Media Be Hoteles, Atención al huésped/Recepción at Be Playa
Responded Aug 30, 2021
Dear, what a joy to hear from you again. At Be Playa we work constantly and with dedication on every detail, always thinking of improving to continue fascinating each of our guests. We are happy to read every paragraph of your review and we certainly thank you for taking the time to write and share your experience at the property. Be Playa Best wishes.
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Lucio D wrote a review Aug 2021
Toronto, Canada106 contributions21 helpful votes
Picked this hotel based on positive reviews. Had a junior suite. Our room had a toilet leak and Air cond did not work. They quickly changed our room. AC took a very long time to cool down but it eventually did. The room is nice but has not enough places to put your clothes away. Balcony was nice, on a main street but pretty quiet at night. The rooftop pool area has no shade! They need umbrellas. It is really pretty up there but tough place to hang out on a really hot day. As previous review states, The wifi is not very good. Positives of the hotel, The breakfast and seating are were both excellent. Good choices and service was good. Front reception escpecially Angus made our stay a positive one. Overall, the hotel was average for and would not stay again but for the price and location it may be a good choice for others.
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Date of stay: August 2021
Value
Cleanliness
Service
Room Tip: A room with balcony is a must.
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Response from Social Media Be Hoteles, Atención al huésped/Recepción at Be Playa
Responded Aug 31, 2021
Dear Lucio D, thank you for taking the time to write this review. Your feedback is important to help us improve. We are currently giving our rooftop a renovation and WiFi speed has been increased. We are glad to see that the rest of your stay was great and that you enjoyed what makes Be Playa a special place! We are looking forward to welcome you back soon to Be Playa. Best Regards. Be Playa Management
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PRICE RANGE
$67 - $285 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
be playa hotel playa del carmen
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
23
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Frequently Asked Questions about Be Playa
Which popular attractions are close to Be Playa?
Nearby attractions include Coralina Daylight Club (0.2 miles), Ambarte (0.2 miles), and Guayaberas Dexorden (0.3 miles).
What are some of the property amenities at Be Playa?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Be Playa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Be Playa?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
What are some restaurants close to Be Playa?
Conveniently located restaurants include Zitla Ceiba, Cassa Ceviche, and Trattoria Del Centro.
Are there opportunities to exercise at Be Playa?
Yes, guests have access to a pool during their stay.
Is Be Playa located near the city center?
Yes, it is 0.1 miles away from the center of Playa del Carmen.
Are there any historical sites close to Be Playa?
Many travelers enjoy visiting Zona Arqueológica Playa del Carmen (1.1 miles).
Is Be Playa accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.