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Viva Wyndham Azteca - An All-Inclusive Resort

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Paseo Avenida Xaman Ha Manzana 8, Lote 1, Playa del Carmen 77710 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (5814)
360
Panoramas (7)
Pool & Beach (1659)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 02/25/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Viva Wyndham Azteca - An All-Inclusive Resort
Updated 02/25/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#85 of 286 hotels in Playa del Carmen
Location
Cleanliness
Service
Value
Travelers' Choice
Be close to everything. White sand beaches. Mayan ruins. Lush jungles. A championship golf course. And exciting nightlife. The Wyndham Azteca All-Inclusive Resort, a stunning resort on the breathtaking Mayan Riviera on the east coast of the Yucatan, has it all. And it's just 45 minutes from Cancun International Airport in Mexico. Explore captivating Mayan ruins. Find your own private seaside cove, or experience the fun in the sun and nightlife of Playa Del Carmen, just two miles away.
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Full view
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Babysitting
Parking
Wifi
Paid wifi
Hot tub
Pool / beach towels
Outdoor pool
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Poolside bar
Aerobics
Darts
Entertainment staff
Evening entertainment
Table tennis
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Spa
Baggage storage
Concierge
Currency exchange
Shops
Sun loungers / beach chairs
Sun umbrellas
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighborhood
Mid-range
Languages Spoken
Spanish, German, Italian
4,692Reviews750Q+A100Room tips
Traveler rating
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Popular mentions
DirkPitt wrote a review Nov 2020
7 contributions9 helpful votes
I booked a 8 day vacation at the Wyndham Azteca. I got down here and the entire hotel is closed and under construction. No email no communication. The reservation people said nothing. They placed $1000.00 on my charge card 3 days ago. Unbelievable.!! Now I am forced to stay at the Maya hotel. What a dump. Now I have to fight for a refund
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Date of stay: November 2020Trip type: Traveled solo
2 Helpful votes
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Response from , Propietario at Viva Wyndham Azteca - An All-Inclusive Resort
Responded Dec 12, 2020
Dear Rick, Thank you for taking the time to write your review. We encourage our guests to share their concerns during their stay so that we may address them immediately and create the experience they come to expect of our Resort. We remain at your entire disposal in case you would like to discuss your concerns in more detail. Kind regards, Customer Care Viva Wyndham Maya
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livfreordi wrote a review Nov 2020
Green Bay, Wisconsin6 contributions11 helpful votes
My husband and I traveled to Riviera May the week of October 25, 2020. We had a vacation already booked for Riviera May but cancelled due to covid restrictions, etc. After further thought, we rebooked another vacation and found the Viva Wyndham Maya. Below you will find our review of this resort. Checkin: when we arrived at the hotel, we had to get a temperature check and only my husband could go to the check in desk. He said it was a bit difficult getting through to the girl telling her what we were looking for. We wanted a first floor room and they gave us a third floor.She kept saying we will get you another after the storm. We didnt quite understand what she meant but it seems hurricane Zeta was headed our way. We stayed in the third floor room the first night then had to be put in a building further back from the ocean due to the hurricane. Once the hurricane passed and morning came, we went back to the desk to get our new room. It was worth the wait. It was oceanfront! It was a fantastic view. The ocean was just a few feet away. Once we settled in we were so impressed how they handled everything during a hurricane. We never were worried and never felt safer. The room: our room was 2012 and like i said it was oceanfront. It had a walk in shower and plenty of room. Very modern and the water was hot. We had a refrigerator but nothing was in it. They said they could not fill it due to covid. They did provide water and every hallway had a water filling station. Not a big variety of tv channels. I think there was three english channels. The beds were firm and we had to ask for a blanket. Plenty of pillows provided. Food: we ate at the buffet everyday whether it be for breakfast and/or lunch. Very good food. Masks are required at the buffet when you went to get food. You had to tell the staff what you wanted and they would put it on your plate. Once at your table you could remove your mask. Staff was very friendly and helpful. For supper we ate at the Mexican, Mediterrean and Italian restaurants. All very good! Pools were great. Always a server around to order drinks. We like the ocean so we sat there most of the time. Our server Antonio even would come to the shore and bring us our drinks while we were in the ocean. Entertainment: the shows at night were great. Good variety. The entertainment staff was exceptional. I had a great time learning the Thriller dance, doing water aerobics and judging the pumpkin carving contest. Thank you staff, great job!
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Date of stay: October 2020
Rooms
Cleanliness
Service
Room Tip: If you are on higher floors they do have a elevator.
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4 Helpful votes
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Response from , Propietario at Viva Wyndham Azteca - An All-Inclusive Resort
Responded Dec 12, 2020
Dear livfreordi, Thank you for your fantastic review. It means so much to us when our guests take the time to recognize the large variety of all-inclusive services offered at the Resort. But most of all, when the employees are recognized for their hard work and dedication in ensuring that all our guests have a fantastic stay with us. We look forward to seeing you again in the not too distant future. Many thank, Customer Care Viva Wyndham Resorts
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mariobro1974 wrote a review Aug 2020
Warsaw, Poland25 contributions16 helpful votes
+1
We were there 10 days including Xmas in 2019. Firstly - weather. Not obviously sunshine, some clouds and chilly mornings, but then.. Flashy sun with rapidly raising temperature - just great! Hotel - good 4 stars, clean and nice, spacious room, no problems, nice views on seaside. Beautiful Meals - breakfast - missing a bit local food, only continental dishes, but ok. All the rest very tasty, pool restaurant servicing very well with taste, buffet dinner always something nice and new to eat. Restaurants a la carte - great offerings, xmas dinner very nice. Pool bar was servicing very good drinks, the guys fast learning, Bacardi LA Solera con cola Zero was the greatest discovery in there! Our beach was every morning cleaned, sea was beautiful, waves took our breathes away! Room service and overall service, nothing to complain about except one small thing, on the check-in in the hotel there was a bit traffic, the queue was for about 30 minds, in this climate it was disappointing. In here maybe another one - two desks could solve the problem? Beach was beautiful and the entertainment was good. I have also liked the catamarans, which you can take for free and sail on the sea, great experience! We also suggest maybe to add some bar near the beach, i know that walking is good for health, but this will give more pleasure to the guests All the best to the staff and management of the hotel, keep it on the same level! .
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Date of stay: December 2019Trip type: Traveled with family
3 Helpful votes
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Response from , Propietario at Viva Wyndham Azteca - An All-Inclusive Resort
Responded Aug 24, 2020
Dear Mariusz B, Thank you so much for your valuable comments on your Christmas vacation at Viva Wyndham Azteca. It is very important to us to receive feedbacks and to know that you had a pleasant vacation. Please remember that we will be glad to welcome you back at Viva Wyndham Azteca. Sincerely, General Manager Viva Wyndham Azteca
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Bjarke Damgaard L wrote a review Mar 2020
Morsoe, Denmark12 contributions12 helpful votes
Just came back to Denmark after 10 days in your hotel We should have stayed for 15 nights, but forced to go back due to the lock down in many countries because of Corona I can only give by best recommendation to your hotel Everything is fantastic, all staff are so nice and helpfull. The room, food, drinks pool, and beach is very very good It is really a place I should love to come back to
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Date of stay: March 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from feedbackaz, Director General at Viva Wyndham Azteca - An All-Inclusive Resort
Responded Mar 30, 2020
Dear bjarkedamgaardl, Here at Viva Wyndham Resorts, we strive to provide the high standards of service that our guests enjoy and have come to expect from our Brand. It is therefore very rewarding when this has been achieved, and our efforts kindly recognized by valued guests such as yourself. Please do let us know when next you plan to return to the Viva Wyndham Azteca, so that we may provide you with another unforgettable stay! Kind regards, General Manager Viva Wyndham Azteca
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Julie Kim S wrote a review Mar 2020
1 contribution3 helpful votes
Four of us friends traveled for 4 nights and had the time of our lives. The resort is lovely, the on-site restaurants delicious, and the staff is incredible. Roberto from the animation team worked tirelessly to make my group feel welcomed - entertaining us at the evening shows, the after parties at the resorts bar area, teaching salsa 💃dance , drink making classes , and even instructing yoga on the beach!
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Date of stay: February 2020Trip type: Traveled with friends
3 Helpful votes
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Response from feedbackaz, Director General at Viva Wyndham Azteca - An All-Inclusive Resort
Responded Mar 30, 2020
Dear juliekims, Thank you for your fantastic review. It means so much to us when our guests take the time to recognize the large variety of all-inclusive services offered at the Resort. But most of all, when the employees are recognized for their hard work and dedication in ensuring that all our guests have a fantastic stay with us. We look forward to seeing you again in the not too distant future. Many thank, General Manager Viva Wyndham Azteca
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PRICE RANGE
$142 - $457 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
viva wyndham azteca hotel playa del carmen, viva azteca, wyndham playa del carmen, playa del carmen viva azteca, playa del carmen wyndham
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
335
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Frequently Asked Questions about Viva Wyndham Azteca - An All-Inclusive Resort
Which popular attractions are close to Viva Wyndham Azteca - An All-Inclusive Resort?
Nearby attractions include Plaza Playacar (0.2 miles), Piste Cyclable sur Paseo Xaman-Ha (0.7 miles), and Cenote Calavera (0.7 miles).
What are some of the property amenities at Viva Wyndham Azteca - An All-Inclusive Resort?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Viva Wyndham Azteca - An All-Inclusive Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Viva Wyndham Azteca - An All-Inclusive Resort?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Viva Wyndham Azteca - An All-Inclusive Resort?
Yes, free parking is available to guests.
What are some restaurants close to Viva Wyndham Azteca - An All-Inclusive Resort?
Conveniently located restaurants include Perché No Restaurante Pizzería, Labrioche - Panadería Francesa - Playa del Carmen, and Doña Aurelia sabores Mexicanos.
Are there opportunities to exercise at Viva Wyndham Azteca - An All-Inclusive Resort?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Viva Wyndham Azteca - An All-Inclusive Resort have an airport shuttle?
Yes, Viva Wyndham Azteca - An All-Inclusive Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Viva Wyndham Azteca - An All-Inclusive Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Viva Wyndham Azteca - An All-Inclusive Resort offer any business services?
Yes, it conveniently offers a business center, a banquet room, and conference facilities.
Which languages are spoken by the staff at Viva Wyndham Azteca - An All-Inclusive Resort?
The staff speaks multiple languages, including Spanish, German, and Italian.