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Viva Wyndham Azteca

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Viva Wyndham Azteca
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3,163 Reviews from our TripAdvisor Community

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Showing 1,312: English reviews
Turlock, California
Level Contributor
4 reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

Booked through Expedia Viva Wyndham Azteca. There was a small problem with getting the room we requested and I had to get a little more upset than I like to get with the front desk. After about 30 minutes our room was exchanged to a room that met my expectations. Staff worked hard to please us. They were very courteous... More 

Helpful?
Thank Sandyagogo
feedbackaz, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for giving us the opportunity to serve you at Viva Wyndham Azteca. We are glad to know that you had the chance to enjoy your vacation at our Resort. It is a pleasure to know that our services and facilities met with your expectations. Again thank you for recommending Viva Wyndham Azteca. Best regards, General Manager... More 

Monterrey, Mexico
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I loved it. It was very relaxing and quiet. Very family oriented and full of activities. Is a small resot, which was nice because you didn´t have to walk super long distances to go to the beach or the pool or the restaurants. The only thing I did´n like much was that the water of the pool was really hot,... More 

Helpful?
Thank Cristina L
feedbackaz, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for publishing your positive review on TripAdvisor. We work every day with the commitment to provide a quality service to all of our guests. It is a joy to hear that we achieved our constant goal in your recent visit to our property. We will take your observations into consideration, as they will assist us in... More 

Colorado
1 review
4 of 5 stars Reviewed 2 days ago NEW

Second time there..staff were great. Food good. Only thing wrong was no swim up bar and the pool was very hot. Beach area was great. the beach staff were awesome.had us involved in all the activities...

Helpful?
Thank Muffinco
feedbackaz, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, It is really satisfactory to receive your positive feedback and to know that we fulfilled your expectations during your stay at Viva Wyndham Azteca. Thank you for recommending our Resort and please remember that we will be pleased to welcome you back. Best regards, General Manager Viva Wyndham Azteca More 

Providence, Rhode Island
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Awesome place to vacation with friends and family. Great service, good food and beautiful beach!!!!!!! Really enjoyed this vacation. Playa del Carmen is beautiful. This resort is in a great location close to town especially to 5th Avenue. The staff was exceptional on every section of the resort. All around satisfied.

Helpful?
Thank frankdf
feedbackaz, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for giving us the opportunity to serve you and your friends at Viva Wyndham Azteca during your recent vacation. It is a pleasure to know that you enjoyed our services and facilities. Our customer’s satisfaction is our constant goal. We look forward to your return visit and again thank you for choosing to stay with us... More 

Philadelphia, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

I never wright revues,but this time I have to do it!!!! Im disgusted of odor of mold or dump in our room that was my worst experience room ever 2 stars hotel if any. Restaurants are nice and good food. Service desk employees give you attitude every time you want ask something.STAY AWAY

Helpful?
1 Thank djjr1
feedbackaz, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for taking the time to write your feedback regarding your stay at the Riviera Maya. We sincerely appreciate hearing from our customers as their comments are vital for us to continue improving our accommodations. The incident that you mentioned has been brought to the attention of the involved department. We are sorry for any inconvenience or... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I am sitting in the viva aztecta resort and it is a nice, but small resort. I am used to much larger resorts. The staff is very friendly and will try to help with any of your request. The beach is beautiful and the rooms are nice also. I only have two compaints. There is no air conditioning except for... More 

Helpful?
1 Thank carlton j
feedbackaz, Director General at Viva Wyndham Azteca, responded to this review

Dear guest, Thank you for the review regarding your recent stay at Viva Wyndham Azteca. We are sorry your experience did not meet your expectations. Your comments will help us evaluate our amenities and services. Thank you again for your feedback and we hope to have the opportunity of convincing you of our services the next time you visit the... More 

Level Contributor
59 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The place was fair. Not great but not horrible either. The resort only had 1 pool which was most times not refreshing at all. It was warm and with how hot the weather is people look to cool down. The ocean water was cooler. The rooms are not sound proof and you can hear people next door to you. The... More 

Helpful?
1 Thank Cindy G
feedbackaz, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you so much for your valuable comments on your family vacation at Viva Wyndham Azteca. It is very important for us to receive feedback from our estimated guests and we are happy to know that you had a pleasant vacation. Please remember that we will be glad to welcome you back at Viva Wyndham Azteca. Sincerely, General... More 

San Antonio, Texas
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As Soon as we arrived not only The Country was warm So were the people! My Bartenders as they are now all my Brothers were Incredible. Every one from the Housekeepers to The Maintenance Guys were assume. The only one I met that was not too Pleasant was the General Manager. I let him know that I was visiting him... More 

Helpful?
Thank Ray007001
feedbackaz, Director General at Viva Wyndham Azteca, responded to this review

Dear Guest, We appreciate your valuable feedback about the stay you had at our property. It is really rewarding to read your positive comments and we are glad to know that your stay at Viva Wyndham Azteca was enjoyable. Thank you for choosing our Resort and for recommending us on TripAdvisor. Kind regards, General Manager Viva Wyndham Azteca More 

Miramar, Florida
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We just got back from our vacation, we spent 7 days at the Viva Azteca. We've stayed at the Maya before but loved how much smaller this resort was. Everything was close by and we felt like we didn't have to walk long distances to get to the pool or buffet area. What I loved the most was the Entertainment... More 

Helpful?
Thank Paty R
feedbackaz, Director General at Viva Wyndham Azteca, responded to this review

Dear Guest, We would like to express our deepest gratitude for your generous comments and for posting your review on TripAdvisor. We are very pleased to know that you enjoyed your visit to our beautiful Resort. We are also delighted to hear that you have previously stayed at the sister Resort Viva Wyndham Maya and that you once more honored... More 

Cincinnati, Ohio
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here in June and had a fantastic time. This truly is paradise!!!! Best part of this property is the beach! Clearest water I have ever seen. White powder sand. Coming in a close second was the staff! Wait staff in all restaurants were wonderful along with the bartenders and housekeeping. Those in charge of the grounds did a... More 

Helpful?
1 Thank Kristen M
feedbackaz, Director General at Viva Wyndham Azteca, responded to this review

Dear Guest, We would like to express our deepest gratitude for your kind comments and for posting your review on TripAdvisor. We are very pleased to know that you enjoyed your visit to our beautiful Resort. We are also delighted to hear that you enjoyed the beautiful beach and the service of our friendly staff. We apologize for any inconveniences... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free Parking
  • Free Breakfast
  • Bar/Lounge
  • Spa
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Concierge
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Be close to everything. White sand beaches. Mayan ruins. Lush jungles. A championship golf course. And exciting nightlife. The Wyndham Azteca All-Inclusive Resort, a stunning resort on the breathtaking Mayan Riviera on the east coast of the Yucatan, has it all. And it's just 45 minutes from Cancun International Airport in Mexico. Explore captivating Mayan ruins. Find your own private seaside cove, or experience the fun in the sun and nightlife of Playa Del Carmen, just two miles away. ... more   less 

Additional Information about Viva Wyndham Azteca

Address: Paseo Xaman-Ha, Lote Holetero No. 8, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $161 - $424 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Viva Wyndham Azteca 3.5*
Number of rooms: 335
Reservation Options:
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Also Known As:
Viva Wyndham Azteca Hotel Playa Del Carmen
Viva Azteca
Wyndham Playa Del Carmen
Playa Del Carmen Viva Azteca
Playa Del Carmen Wyndham
Viva Wyndham Azteca Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#38 Top resorts Hotel in Playa del Carmen
#45 Family Hotel in Playa del Carmen
#47 On the Beach Hotel in Playa del Carmen
#64 Romantic Hotel in Playa del Carmen
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