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Viva Wyndham Azteca

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Viva Wyndham Azteca
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3,211 Reviews from our TripAdvisor Community

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Showing 1,324: English reviews
Dallas, Texas
1 review
3 of 5 stars Reviewed 2 days ago NEW

This is really a 3-star property by the normal scale (that is, not crowd-sourced reviews, but people who actually know hotels). Not really high-end, but not bad either. GUESTS: For whatever reason, this property really seems to cater to Europeans (probably marketing partnerships abroad). Whatever the reason, don't expect to see too many other US guests. You will hear more... More 

Helpful?
Thank TyroneBiggumz
feedbackaz, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for sharing your comments on your recent vacation to the Riviera Maya. We can assure you that all of our clients’ opinions are very important to us as it is the most reliable source of information to improve our services and facilities. We appreciate your good comments about our beautiful grounds and beach. We hope that... More 

1 review
4 of 5 stars Reviewed 3 days ago NEW

We just got home from our vacations in Playa del Carmen at the Wyndham Azteca, and it was a very enjoyable experience. First, we were received at the Front Desk by Martina, who treated us excellently and with a permanent smile on her face. We went with my parents, who are senior citizens, and the criteria for the room assignation... More 

Helpful?
Thank Monty S
feedbackaz, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, We appreciate your feedback on your recent stay at Viva Wyndham Azteca. Your opinion is valuable and we will take your comments into account. We are glad to know that you had a great vacation in Mexico and thank you for recommending us on TripAdvisor. We remain at your disposal. Best regards, General Manager Viva Wyndham Azteca More 

1 review
4 of 5 stars Reviewed 5 days ago NEW

My husband had booked us in at the Maya but upon arrival they asked us if we would like to stay at their sister hotel- the Azteca and we agreed. The paid our taxi there and had us there within 10 minutes. It is smaller than the Maya and less people so we liked that. The Maya was very busy.... More 

Helpful?
Thank Natacha G
feedbackaz, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for giving us the opportunity to serve you and your husband at Viva Wyndham Azteca during your recent vacation. It is a pleasure to know that you enjoyed our services and facilities. We are happy to know that we exceeded your expectations with our vast activity program and wonderful Kids Club. We hope your children will... More 

Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago via mobile

This was our second time at this resort and 15yrs ago we stayed at their sister location a couple of resorts down. When you stay at one you can use both. Great time both locations. The rooms are nice and clean, not luxurious but we didn't care because we don't spend much time in there. The grounds are very well... More 

Helpful?
Thank Angela W
feedbackaz, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, It is really satisfactory to receive your positive feedback and to know that we fulfilled your expectations during your recent stay at Viva Wyndham Azteca. Thank you for recommending our Resort and please remember that we will be pleased to welcome you back. Best regards, General Manager Viva Wyndham Azteca More 

Vancouver
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Pluses: Excellent Beach, Good selection of food available 24 hrs; Friendly Staff, Rooms/Hotel is Clean, Property well kept, walking distance to Playa del Carmen and sister resort Viva Wyndham Maya. Minuses: Pool temperature of warm tea, Air conditioning weak. GYM/buffet room need air conditioners, only allowed to book certain number of a la carte restaurants depending on the length of... More 

Helpful?
Thank Jchooyin
feedbackaz, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for publishing your positive review on TripAdvisor. Our continuous commitment is to provide a quality service to all off our guests. Therefore it is very rewarding receiving your positive feedback regarding your recent stay at our property. Please be sure that your comments will be taken into consideration as they will assist us to continue improving.... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed here for the first time the place is clean and very comfortable. Beach was clean no seaweed, saw lots of fishes! Rooms are ok nothing special but very clean. They made animals out of the towels which my 3yrs old thought was cute and was amazed on the different animals they made huge hit! 😆 my only complaint... More 

Helpful?
2 Thank helen O
feedbackaz, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for giving us the opportunity to serve you at Viva Wyndham Azteca. We are glad to know that you had the chance to enjoy your vacation at our Resort. It is a pleasure to know that our services and facilities met with your expectations and that you used the opportunity to enjoy the sister Resort Viva... More 

Saskatoon
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This my 4th stay at the Azteca. I brought my nieces with me this time and they had a great time as well.They both said it was better then their last trip to Mexico which I was very happy to hear. The only confusion about our stay was that were given the wrong information about the rooms and ended up... More 

Helpful?
Thank Denise4290
feedbackaz, Director General at Viva Wyndham Azteca, responded to this review

Dear guest, We highly appreciate the fact that you took your precious time to write a review. Your special mention of the staff that enhanced the quality of your trip is greatly appreciated. We recognize that our staff plays a valuable role in the vacation experience of our guests. Reviews like yours serve to motivate us even more. Rest assured... More 

Richmond, Virginia
Level Contributor
65 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We booked through Whydhan, we've done their other resorts. I would suggest their DR resort over this one. Azteca is ok, buffet is decent, al la carte restaurants are fine expect if you don't have a long stay, you get stuck with days/times that are left and its 9:00 pm or later. Bc we are whydhan rewards members we got... More 

Helpful?
Thank Alison K
feedbackaz, Director General at Viva Wyndham Azteca, responded to this review

Dear Guest, First of all we would like to thank you for visiting our Resort during your recent vacation to the Riviera Maya. Thank you very much for taking the time and trouble to bring these points to our attention. Your insightful comments are highly appreciated. Your experience and the information you are providing will help us to continually improve... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Pros: Beach, Good selection and quality of food; especially at the a la carte restaurants, Friendly Staff, Cleanliness, Property appearance, close proximity to Playa del Carmen (walking distance) Cons: GYM should have airconditioner, only allowed to book certain number of a'la carte restaurants depending on the length of stay.... Location: Playa del Carmen is within a walking distance, not too... More 

Helpful?
1 Thank Beata R
feedbackaz, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for publishing your positive review on TripAdvisor and sharing your experiences with other travelers. Our continuous commitment is to provide quality services to all off our guests and therefore it is very rewarding receiving your positive feedback regarding your recent stay at our property. We are delighted to hear that you had an excellent time while... More 

Toronto, Canada
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 weeks ago

We were on Azteca this year 2016, July 1-15. This hotel is 4 stars. Usually we stay in 5 stars with 2 kids L 7 and 2 years old. in room 1142. This is a small and comfortable hotel. Why I selected this hotel? - for several reason. the fist reason: beach,beach, and beach and awesome entrance to the sea!... More 

Helpful?
Thank Marina K
feedbackaz, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for your review regarding the Viva Wyndham Azteca. It is very nice to read your good remarks about our services and facilities. Also we are very happy to know that we were able to exceed your expectations with our excelent location, beautiful beach and friendly bar service. We look forward to your next stay at our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Room Service
  • Free Breakfast
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
Official Description (provided by the hotel)
Be close to everything. White sand beaches. Mayan ruins. Lush jungles. A championship golf course. And exciting nightlife. The Wyndham Azteca All-Inclusive Resort, a stunning resort on the breathtaking Mayan Riviera on the east coast of the Yucatan, has it all. And it's just 45 minutes from Cancun International Airport in Mexico. Explore captivating Mayan ruins. Find your own private seaside cove, or experience the fun in the sun and nightlife of Playa Del Carmen, just two miles away. ... more   less 

Additional Information about Viva Wyndham Azteca

Address: Paseo Xaman-Ha, Lote Holetero No. 8, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $155 - $427 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Viva Wyndham Azteca 3.5*
Number of rooms: 335
Reservation Options:
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Also Known As:
Viva Wyndham Azteca Hotel Playa Del Carmen
Viva Azteca
Wyndham Playa Del Carmen
Playa Del Carmen Viva Azteca
Playa Del Carmen Wyndham
Viva Wyndham Azteca Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#39 Top resorts Hotel in Playa del Carmen
#45 Family Hotel in Playa del Carmen
#47 On the Beach Hotel in Playa del Carmen
#64 Romantic Hotel in Playa del Carmen
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