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Viva Wyndham Azteca

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Viva Wyndham Azteca
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3,546 Reviews from our TripAdvisor Community

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Halifax, Canada
Reviewed 2 days ago NEWvia mobile

My mother and I visited this resort March 12-19 12th. The beach is clean, wide and provides plenty of lounge chairs and is only steps away from the rooms and pool bar. The waves were brilliant this week and the water was the highlight of my trip. The courtyard and 'ruins' of the grounds provided a very authentic Mexican jungle...

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Thank HalifaxNovaScotia_11
Saint Joseph, Missouri
Reviewed 4 days ago NEW

We arrived early but were allowed to check in early. We brought our 2 granddaughters with us. This was our 10th time in Mexico and 8th time in Cancun/Riveria Maya area. We have stayed in a different hotel each time. This hotel was clean and easy to get around, nothing fancy or large. Room was on 1st floor with pool...

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Helpful?
Thank katejaha
feedbackaz, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for sharing your comments on your recent family vacation at the Riviera Maya. We can assure you that all of our clients’ opinions are very important to us as it is the most reliable source of information. Your comments will be taken as valid points that will assist us in our commitment to continue improving the...

Melville, Canada
Reviewed 4 days ago NEW

We stayed here March 11 - 19 and it was our first time to a Wyndham resort but we've stayed in Playa del Carmen several times. We usually stay at larger resorts but thought we'd try the Azteca because of its close proximity to 5th avenue. We have stayed at both 4 and 5 star resorts in Mexico, the Dominican...

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1Thank Lynn G
feedbackaz, Director General at Viva Wyndham Azteca, responded to this review

Dear guest, Thank you for publishing your wonderful 5 star review on TripAdvisor. It is wonderful to hear that you thoroughly enjoyed your stay during your recent visit to the Riviera Maya. We truly appreciate it when our guests take the time to inform us about their experience at the Viva Wyndham Azteca and we are thrilled to see that...

Markham, Canada
Reviewed 6 days ago NEW

Patti and I spent her March Break at this 270 room resort and had a great time! We would have given Azteca a 5 overall rating except for 2 small issues (ones that did not interfere with our overall enjoyment of the property). I will start by getting those out of the way first. 1. Our overall impression of the...

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1Thank Dave M
feedbackaz, Director General at Viva Wyndham Azteca, responded to this review

Dear guest, We highly appreciate the fact that you took your precious time to write a detailed review of your experiences at the Viva Wyndham Azteca. Your special mention of the staff in all of the different areas that enhanced the quality of your trip is greatly appreciated. We recognize that our staff plays a valuable role in the vacation...

Halifax, Canada
Reviewed 1 week ago

The resort is just ok, but the beach is absolutely beautiful. We were very disappointed with the room. The condition of the room, bathroom and especially the bathroom need upgraded. The mattresses of the Queen beds sunk so much in the middle that it was visible from the entrance to the room. Staff was rude when I brought it to...

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Helpful?
Thank NSTravel101
feedbackaz, Director General at Viva Wyndham Azteca, responded to this review

Dear Guest, Thank you for sharing your comments with us regarding your recent vacation to the Riviera Maya. We sincerely appreciate hearing from our customers, as their comments are vital for us to continue improving our accommodations and services. Once again thank you very much for sharing your experiences. We would be delighted to welcome you back in the near...

North Richland Hills, Texas
Reviewed 1 week ago via mobile

We were so excited for our spring break vacation to Playa Del Carmen and felt as though I did a decent amount of research to determine where we would celebrate my oldest sons 21st birthday, daughters upcoming 16th, and wife's 40th...boy, did I drop the ball on this one. I will have to work my butt off and take them...

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2Thank JamesWhitfield
feedbackaz, Director General at Viva Wyndham Azteca, responded to this review

Dear guest, We appreciate the fact that you have shared your thoughts on this traveler’s forum. We strive to create the best possible experience for our guests so it was disappointing to learn that the accommodations and services did not meet with your expectations and personal preferences. All of our clients’ opinions are very important to us because it is...

Greenfield, Indiana, United States
Reviewed 2 weeks ago via mobile

This all inclusive resort must be one of the worst places in all the Riviera Maya. We stayed there for 5 nights and thank goodness it wasn't longer. There are so many negatives but I'll highlight the worst parts. 1. Food: the food at this resort was quite possibly the most horrible food we ever experienced. The buffet was nauseating....

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4Thank Adam B
feedbackaz, Director General at Viva Wyndham Azteca, responded to this review

Dear guest, We appreciate the fact that you have shared your thoughts on this traveler’s forum. We strive to create the best possible experience for our guests so it was disappointing to learn that our services did not meet with your expectations. We encourage our guests to share their concerns during their stay so that we may address them immediately...

wiltshire
Reviewed 2 weeks ago

We styed here for a week with our 10 year old and 6 year old. The resort offers a decent buffet restaurant which we found to be of a high standard- food was excellent, there is wine and beer on tap as well as soft drinks. The room was fine, pillows could be better. We were in a quiet part...

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Helpful?
Thank wiltshirepeace
feedbackaz, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for giving us the opportunity to serve you and your family at Viva Wyndham Azteca during your recent vacations. It is a pleasure to know that you enjoyed our services and facilities. Furthermore, we are happy to know that we exceeded your expectations during your first all-inclusive experience at our Resort. Our customer’s satisfaction is our...

Canada
Reviewed 3 weeks ago

First time at a Wyndham resort. First off the Staff is lovely. Animation team were constantly cycling through all the days events. Our room was clean and i look forward to the towel creations every day! (It's the little things folks!) The food at the buffet was good. We never went hungry. No complaints. The a la cart restaurants were...

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Helpful?
Thank Oakvillermt
feedbackaz, Director General at Viva Wyndham Azteca, responded to this review

Dear guest, We highly appreciate the fact that you took your precious time to write a detailed review. Your special mention of the staff, overall customer service, food & beverage services and the overall services provided at the Resort is greatly appreciated. Reviews like yours serve to motivate us even more and both your pros and cons comments have been...

Reviewed 3 weeks ago via mobile

I had only been to Playa del Carmen 1 other time about 17 years ago and didn't have a great experience at the all inclusive resort I stayed at back then. The Wyndham Azteca exceeded my expectations by a long shot. We never had to or wanted to leave the hotel because they had everything we could possibly want. The...

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Thank Myrna S
feedbackaz, Director General at Viva Wyndham Azteca, responded to this review

Dear guest, It is such a compliment when a guest has enjoyed their stay so much that they felt compelled to write a review. We are delighted to hear that we exceeded your expectations. It was our pleasure to have you stay with us at the Viva Wyndham Azteca and we are happy to hear that your vacation was so...

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Room Service
Official Description (provided by the hotel)
Be close to everything. White sand beaches. Mayan ruins. Lush jungles. A championship golf course. And exciting nightlife. The Wyndham Azteca All-Inclusive Resort, a stunning resort on the breathtaking Mayan Riviera on the east coast of the Yucatan, has it all. And it's just 45 minutes from Cancun International Airport in Mexico. Explore captivating Mayan ruins. Find your own private seaside cove, or experience the fun in the sun and nightlife of Playa Del Carmen, just two miles away. ... more   less 

Additional Information about Viva Wyndham Azteca

Address: Paseo Xaman-Ha, Lote Holetero No. 8, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $194 - $542 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Viva Wyndham Azteca 3.5*
Number of rooms: 335
Reservation Options:
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Also Known As:
Viva Wyndham Azteca Hotel Playa Del Carmen
Viva Azteca
Wyndham Playa Del Carmen
Playa Del Carmen Viva Azteca
Playa Del Carmen Wyndham
Viva Wyndham Azteca Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#38 Top resorts Hotel in Playa del Carmen
#45 Family Hotel in Playa del Carmen
#48 On the Beach Hotel in Playa del Carmen
#62 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travelers have asked, with answers from Viva Wyndham Azteca staff and other travelers.
436 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“A ground floor pool view is better so that you could walk out your sliding doors to direct access to the pool area.”
 of 5 bubbles davem209, 6 days ago | Read review
“Stayed on the ground floor 1141 musty 1142 noisy at times 1108 looking at the pool privacy an issue 1124 nice room SEE ABOVE”
 of 5 bubbles Oakvillermt, 3 weeks ago | Read review
“If mobility is an issue, it would be better to stay on the lower floors. I would request a front ocean view.”
 of 5 bubbles ThankfullRome, 4 weeks ago | Read review
“higher level”
 of 5 bubbles Annie0879, 4 weeks ago | Read review
“Ground floor are nice to sit out in the evening. The other rooms have a very small balcony that can't fit chairs.”
 of 5 bubbles RickGrandRapids_MI, Feb 19, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question