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Viva Wyndham Azteca

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Viva Wyndham Azteca
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3,441 Reviews from our TripAdvisor Community

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Showing 1,376: English reviews
Pensacola, Florida
Reviewed 3 days ago NEW

We arrived late at this resort at around 930 PM, exhausted and hungry after a long day of travel. We were quickly checked in given our armbands of which we were platinum status and shown to our room with a pool and ocean view. The room had a slight musty odor that went away quickly once we opened up the...

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Helpful?
1Thank tammlynn
feedbackaz, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for giving us the opportunity to serve you at Viva Wyndham Azteca. We are glad to know that you had the chance to enjoy your vacation at our Resort. We appreciate your positive comments about our relaxing courtyard, beautiful beach location and convenient proximity to Playa del Carmen. It is a pleasure to know that our...

Reviewed 4 days ago NEWvia mobile

This was not my first time in a viva Wyndham. I've stayed at dominicus beach in Dominican Republic 5 years ago so when I booked the Atzeca I was expecting to find the same service level. Actually the resort is nice at the eye, it has a little plaza at the center where you can seat outside and consume your...

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Helpful?
Thank ElisaUk
feedbackaz, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for taking the time to write your feedback regarding your stay in the Riviera Maya. We sincerely appreciate hearing from our customers, as their comments are vital for us to continue improving our accommodations and services. We are sorry your experience did not meet your expectations. Thank you again for your feedback and we hope to...

A TripAdvisor Member
Level Contributor
4 reviews
4 hotel reviews
Reviewed 1 week ago NEWvia mobile

My family recently returned from a one week stay at the Viva Wyndham Azteca resort in Playacar and we were quite pleased with what the resort had to offer over all. Check in was without incident, the staff was hardworking and tried their best to meet expectations. The resort is smaller than many others so it's a bit more of...

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Helpful?
Thank A TripAdvisor Member
feedbackaz, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for giving us the opportunity to serve you at Viva Wyndham Azteca during your recent vacation. It is a pleasure to know that you were able to enjoy our services and facilities. Our customer’s satisfaction is our constant goal. Knowing we reached this goal in your recent stay is very rewarding for all our hard working...

Chicago, IL
Reviewed 1 week ago

Well, I stayed here on points and set my expectations quite low compared to some of the higher end resorts on the same beach. Overall we had a blast and I would come back in a heartbeat as long as the rates were not too high. The hotel is older but I think management is doing great job taking care...

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Helpful?
1Thank ucipass
feedbackaz, Director General at Viva Wyndham Azteca, responded to this review

Dear Customer, It is really satisfactory to receive your positive feedback and to know that we fulfilled your expectations during your stay at Viva Wyndham Azteca. We will take your observations and suggestions into consideration, as they will assist us in our ongoing commitment to improve our services and facilities. Thank you for recommending our Resort and please remember that...

Burlington, Canada
Reviewed 1 week ago

We were here Dec 29-Jan 5, 2017 Overall it was a great resort - spotless, excellent service by all staff, great selection of food at the buffet. At first the room looked a little tired, but who cares if the floor tiles are cracked - it really doesn't affect your vacation! Shower was hot, great pressure, toilet worked well, NO...

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Helpful?
Thank LandCfromCanada
feedbackaz, Director General at Viva Wyndham Azteca, responded to this review

Dear guest, Reading your positive review is a real reward for the entire team here at Viva Wyndham Resorts and we are very happy to know we have achieved our goal of offering you a memorable stay at our Viva Wyndham Azteca Resort. Thank you for choosing Viva Wyndham Resorts for your stay and we look forward to offering you...

Dortmund, Germany
Reviewed 1 week ago

we had our honeymoon there the place is nice , food was ok , not the best quality but ok for all you can eat places , the pool is great and it is by the beach so that was nice , we didn't spent much time in the hotel room although the rooms are nice and big , they...

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Helpful?
Thank EldaCH
feedbackaz, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for publishing your positive review on TripAdvisor. Our continuous commitment is to provide a quality service to all off our guests. Therefore it is very rewarding receiving your positive feedback regarding your recent stay at our property. Please be sure that your comments will be taken into consideration as they will assist us to continue improving....

Vermont
Reviewed 1 week ago

My husband and I spent 11 days in December 2016. We had an amazing time! Started with our room not being ready, and settling for a much smaller room for one night. But the next day, we got transferred to a beautiful big room, upgrade from what we originally booked, no charge for upgrade. A wonderful customer service employee Alejandra...

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Helpful?
3Thank Dubravka68
feedbackaz, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for giving us the opportunity to serve you and your husband at Viva Wyndham Azteca during your recent vacation to the Riviera Maya. We are thrilled to hear you had an excellent time and hope that your detailed review will provide valuable information to other visitors that are looking for a Resort for their vacation. Furthermore...

Stockholm, Sweden
Reviewed 1 week ago via mobile

We ( family with 2 kids ) enjoyed very much this resort. This resort is perfect for families. Directly on the beach. The rooms are very clean and Every day new towels and a clean room. (The rooms need to be refurbished )The food is outstanding and very divers. The drinks and cocktails were super nice as well. ( apart...

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Helpful?
Thank Paul K
feedbackaz, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for giving us the opportunity to serve you and your family at Viva Wyndham Azteca during your recent vacations. It is a pleasure to know that you enjoyed every aspect of our all-inclusive services and facilities. Furthermore, we are happy to know that we exceeded your expectations. Our customer’s satisfaction is our constant goal. We look...

Vermont
Reviewed 2 weeks ago

It started bad. During check-in, my wife and me were informed by really apologetic receptionist named Alejandra that our room was not ready, but if we were willing to spend one night in a really crappy (my word, not Alejandra's) room, they will let us move to a honeymoon suite for the rest of our vacation free of charge. We...

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Helpful?
2Thank Stam4d_Bridge
feedbackaz, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for giving us the opportunity to serve you and your wife at the Viva Wyndham Azteca during your recent vacation to Mexico. It is a pleasure to know that you were able to enjoy our services and facilities. Our customer’s satisfaction is our constant goal. Knowing we reached this goal in your recent stay is very...

Arlington, Virginia
Reviewed 2 weeks ago via mobile

We went to Mexico the last week of 2016. We booked this hotel fairly last minute and overall it was a good family hotel. The location is great (short walk to downtown) and the beach is beautiful (no smell or seaweed) with nice white sand and plenty of room. I want to give 5 stars to the kids club! My...

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Helpful?
Thank Kelrus25
feedbackaz, Director General at Viva Wyndham Azteca, responded to this review

Dear guest, We would like to thank you for sharing your review with other travelers on TripAdvisor. We truly appreciate you choosing Mexico and especially our Resort for your family vacation. We are thrilled to hear you had an excellent time with your family and hope that your detailed review will help other visitors to choose us. Your comments about...

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Room Service
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Be close to everything. White sand beaches. Mayan ruins. Lush jungles. A championship golf course. And exciting nightlife. The Wyndham Azteca All-Inclusive Resort, a stunning resort on the breathtaking Mayan Riviera on the east coast of the Yucatan, has it all. And it's just 45 minutes from Cancun International Airport in Mexico. Explore captivating Mayan ruins. Find your own private seaside cove, or experience the fun in the sun and nightlife of Playa Del Carmen, just two miles away. ... more   less 

Additional Information about Viva Wyndham Azteca

Address: Paseo Xaman-Ha, Lote Holetero No. 8, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $220 - $522 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Viva Wyndham Azteca 3.5*
Number of rooms: 335
Reservation Options:
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Also Known As:
Viva Wyndham Azteca Hotel Playa Del Carmen
Viva Azteca
Wyndham Playa Del Carmen
Playa Del Carmen Viva Azteca
Playa Del Carmen Wyndham
Viva Wyndham Azteca Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#36 Top resorts Hotel in Playa del Carmen
#45 Family Hotel in Playa del Carmen
#46 On the Beach Hotel in Playa del Carmen
#64 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travelers have asked, with answers from Viva Wyndham Azteca staff and other travelers.
407 questions
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Questions? Get answers from Viva Wyndham Azteca staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get room on the first floor or close to the lobby for free wifi access.”
 of 5 bubbles ucipass, 1 week ago | Read review
“2235 backs on to the kids pool and the theatre - bit noisy till 11pm”
 of 5 bubbles LandCfromCanada, 1 week ago | Read review
“not near the lobby or 3000s, better to ask for 1000s or 2000s, has 3 floors”
 of 5 bubbles Nina_TBayGirl, 2 weeks ago | Read review
“Stay away from the back side of the hotel ask for a actual balcony that you can sit on”
 of 5 bubbles sweetvernon, 2 weeks ago | Read review
“ocean view, jacuzzi,closer to the beach”
 of 5 bubbles IvanDLeonSr, Dec 9, 2016 | Read review
5 of 5
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